BSES Yamuna Power Limited

Keep your CA No. ready with you while calling BSES Helpline
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EBILL Customer Due Date¼ns; frfFk½:

Bill of Supply for Electricity 27-05-2019
Name : CHETAN RASTOGI
3.00 (kW) No. 150411381
Billing Address : W/O SH KAMAL RASTOGI S-257 UPPER G FLOOR 24-03-2012
SCHOOL BLOCK 2.64 (kW) 1PSK
SHAKARPUR BEHIND 3 DELHI 110092 LT
1.000
LNRPE287S1 102043416966
Mobile / Tel. No. : 8588859429 SCH050596A2AA Actual
Email ID : 26kamalrastogi@gmail.com 22
District / Division : Laxmi Nagar Domestic [ Residential ]
Meter Reading Status : DL
Bill Month : MAY-19
Bill Date : 09-05-2019 Customer Care Centre No.¼xzkgd lsok dsUnz dk uacj½ 011-39999808
Meter No. Unit Billed Consumption (Current) Billed Consumption (Previous) Multiplication Current Consumption¼orZeku [kir½
¼ehVj la-½ ¼;wfuV½ Date of Meter Reading Factor
Reading Date of Meter Reading Reading Days Unit
¼ehVj jhfMax dh frfFk½ ¼jhfMax½ ¼ehVj jhfMax dh frfFk½ ¼jhfMax½ ¼xq.kkad½ ¼fnu½ ¼;wfuV½
35511248 KWH 06-05-2019 4401.00 05-04-2019 3985.00 1.00 31 416.00
35511248 KW 06-05-2019 2.64 05-04-2019 1.00 2.64

Billing Details ¼fcy dk fooj.k½

Current Period Charges ¼orZeku vof/k dk ‘kqYd½ (________to_________)
06-04-2019 06-05-2019
Fixed Consumption Energy Slabwise Energy Charge Slab-wise Power Purchase Time of Day (TOD) Charge Surcharge @ 8% Electricity Tax @ 5% on Energy Total Amount
Adjustment Charge on (Energy Charge + charges and the Energy charge
Charge=“A” Measured Units ¼LySc vkËkkfjr fo|qr ‘kqYd½ ¼LySc vk/kkfjr fo|qr Ø; leatu ‘kqYd½ VkWbe vkWQ Ms ¼VhvksMh½ ‘kqYd (I = A+B+C+D+E+
Fixed Charge - Rebate) Component of PPAC, RA Surcharge,
During Consumed / TOD Surcharge / Rebate = “H” F+G+H)
` Units Amount = “B” PPAC % PPAC TOD % TOD Surcharge/ = “E”
Billed ` `
¼LFkk;h ‘kqYd½ ¼[kir vof/k eki½ ¼[kir @fcy esa Rate ` on B Amount = “C” on “B” Rebate Amount = “D” ¼fo|qr dj @5% ÅtkZ ‘kqYd vkSj
¼fo|qr 'kqYd + LFkk;h 'kqYd ihih,lh] vkj, ljpktZ] VhvksMh
` ¼ B ij ihih,lh ` ` ¼dqy jkf'k½
¼jkf’k½
‘kkfey fo|qr ;wfuV½ ¼;wfuV nj½ izfr’kr½
¼ B ij VhvksMh
¼ihih,lh jkf’k½ VhvksMh vf/kHkkj@NwV jkf’k - NwV] ij 8% vf/kHkkj½ vf/kHkkj@NwV dk ÅtkZ izHkkj ?kVd½
izfr’kr½
431.29 205.00 3.00 615.00 4.50 27.68 160.46 88.57 2421.31
1.02 Mth(s) 206.00 4.50 927.00 4.50 41.72
PPAC on Fixed 5.00 6.50 32.50 4.50 1.46 Pension Surcharge @ 3.80%
on (Energy Charges+ Fixed
Charge = “G” Charge-Rebate) =“F”
` `
¼fo|qr 'kqYd + LFkk;h
¼LFkk;h ‘kqYd ij 'kqYd - NwV] ij
ihih,lh½ 3.80% isa'ku vf/kHkkj½

19.41 76.22

Total Units = 416 Total (B)= 1574.50 Total (C)= 70.86 Total (D)=
Past Dues / Refunds / Subsidy ¼fiNyk cdk;k@okilh@lfClMh½
Arrears / Refunds ¼cdk;k@okilh½ Late Payment Other Charges, Total Charges Rebate / Subsidy* Net Amount
Amount Period to which it relates Surcharge (LPSC) if any* Payable ¼NwV@lfClMh½ Payable
¼jkf’k½ ¼ftl vof/k ls lac) gS½ ¼nsjh ls Hkqxrku ij vf/kHkkj½ ¼vU; ‘kqYd] ;fn gks rks½ ¼dqy ns; ‘kqYd½ ¼dqy ns; jkf’k½
13.94 (4.93) 2430.32 2430.32
Amount not immediately payable,
if any. ¼jkf’k tks rqjar ns; ugha gS] ;fn gks rks½
` Reasons ¼dkj.k½ Bill Amount Payable
¼fcy ns; jkf’k½
` 2400.00
` 2430.00
Service line cum Development Charges paid Security Deposit with DISCOM
3000.00 `
SLCC 4079\6324

¼Hkqxrku fd;k x;k lfoZlykbZu ,oa MsOyiesaV ‘kqYd½ ¼daiuh ds ikl tek lqj{kk jkf’k½
Interest accrued for FY___________, 2018-19 already adjusted in bill No. ` (195.60) Due Date of Payment
100514262103
____________(generated 07-03-2019 05-04-2019
for the period__________to______________) ¼Hkqxrku ns; frfFk½ 27-05-2019
Interest for FY__________
2019-20 will be adjusted in your first bill to be generated in FY____________
2020-21 If payment is made after the due date, LPSC
SLCC 4079\6324

for the delay, shall be charged in the next bill.

¼fu;r frfFk ds ckn Hkqxrku djus ij bl foyac
gsrq vxys fcy esa ,yih,llh tksM+ fn;k tk,xk-½
2460.00 02-05-2019 Payment accounted upto 06-05-2019

IMPORTANT MESSAGE ¼egRoiw.kZ lwpuk½

Power Purchase Adjustment Charge (PPAC) @ 4.33 % has been levied on energy & fixed charge w.e.f 10.05.2019. In case any variation in SLD charges noted, consumer may visit divisional office
for requisite correction. Pension Surcharge @ 3.8% has been levied on energy & fixed charge w.e.f. 01.04.2018. The amount of Security Deposit against your connection is mentioned herewith under
the heading "Security Deposit with DISCOM". Please check this amount and report any discrepancy by furnishing documentary proof in that regard available with you, at the customer care centre of
respective division office. GoNCTD vide Order No.F 11(23)/2018/Power/1581 dated 11/06/2018, has extended subsidy to domestic consumers w.e.f 01.04.2018 @ Rs 2.00/ unit for consumption up to
400 units / month.Consumer having consumption upto 100 units/month will get an additional subsidy of Rs 100/month. Anyone treating Electricity Bill as conclusive proof of Residence is advised to
verify the particulars. Switc

(This bill is computer generated, hence does not require any signature.)
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ELECTRICITY BILL

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BYPL CA No. 150411381

Write your telephone number on backside of the cheque.

2430.00 MAY-19
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2200Y150411381000000243000201905270000000000
 Tariff structure
Revised Energy Charges Applicable From 01 April, 2018
Energy Charge Energy Charge

Fixed/Demand Charge Energy Charge Fixed/Demand Charge Energy Charge

Categories Description Load(kW) (`/month) 0 - 200 Units 201 - 400 Units 401-800 Units 801-1200 Units Above 1200 Units Categories Description (`/month)

Domestic Individual connections: Upto 2kW 125/kW/mth Agriculture & Mushroom Cultivation 125/kW/mth ` 1.50/kWh

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Domestic Light / Mixed Domestic Power, >2kW to 5kW 140/kW/mth
>5kW to 15kW 175/kW/mth ` 3.00 ` 4.50 ` 6.50 ` 7.00 ` 7.75 Public Utility Delhi Jal Board, DMRC, Public Lighting etc. 250/kVA/mth ` 5.75/kVAh
Farm House upto 21kW >15kW to 25kW 200/kW/mth
>25kW 250/kW/mth Delhi International Airport Limited (DIAL) 250/kVA/mth ` 7.25/kVAh
Single point supply at 11kV for
GHS - Domestic Lighting / Fan and Power
150/kW/mth ` 4.50/kWh Advertisements and Hoardings 250/kVA/mth ` 8.00/kVAh
Non-Domestic Non Domestic 250/kVA/mth ` 8.00/kVAh Charging Stations for E-Rickshaw/ LT ` 5.50/kWh

2200Y150411381000000243000201905270000000000
Industrial Industrial 250/kVA/mth ` 7.25/kVAh E-Vehicle on Single Point Delivery HT ` 5.00/kVAh

Schedule of Time of Day (TOD) Tariff

Month Peak hours Surcharge on Energy Charges Off-Peak hours Rebate on Energy Charges
Disclaimer- This electricity bill is only for electricity
1400-1700 hrs supply to the premises occupied by the consumer and
May-September and 20% 0400-1000 hrs 20%
2200-0100 hrs should not be construed as having bearing on the rights
For other than peak & off-peak hours normal energy charges are applicable. Mandatory for >10kW / 11kVA other than Domestic. Optional for 3 Phase Domestic Consumers. or titles over the premises.
Consumption History ¼[kir dk fooj.k½ :
Period vLohdj.k% ;g fctyh dk fcy miHkksDrk ds fuokl@dk;Zky; ij
No. of Days Units (kwh/kvah) Total Bill Payable Bill Basis
From To fctyh dh vkiwfrZ ds fy, gS] vkSj bls ml LFkku ij miHkksDrk ds
07-03-2019 05-04-2019 30 310 2460.00 Actual vf/kdkj ;k LokfeRo leku u le>k tk,A
06-02-2019 06-03-2019 29 377 1440.00 Actual
GoNCTD vide Order No. F 11 (23)/2018/Power/1581 dated
08-01-2019 05-02-2019 29 436 2650.00 Actual 11/06/2018, has extended subsidy to domestic consumers
07-12-2018 07-01-2019 32 410 1560.00 Actual w.e.f 01.04.2018 @ ` 2.00/ unit for consumption up to 400
07-11-2018 06-12-2018 30 295 1140.00 Actual units/month. Consumer having consumption upto 100
units/month will get an additional subsidy of ` 100/month.
06-10-2018 06-11-2018 32 314 1210.00 Actual
Paying your electricity bill (Bill payment Information) fnYyh ljdkj dh vkns”k la[;k F11 (23)/2018/Power/1581,
Payment Options fnukad 11/06/2018 ds vuqlkj 01/04/2018 ls lHkh ?kjsyw
1. You can pay your bill by cash/ cheque/DD Pay Order up to ` 4000/- and for amount more than ` 4000/- by cheque/DD/ Pay Order. miHkksDrkvksa dks 400 ;wfuV rd [kir djus ij ` 2.00 izfr ;wfuV
2. Drop your cheque in our drop boxes at various shopping complexes, RWA offices or Counters/Kiosks. The list of drop boxes is available
on the website.
dh lfClMh feysxhA ` 100/ eghus dh vfrfjDr lfClMh] 100 ;wfuV
Points to remember while paying your bill rd [kir djus ij feysxhA
1. Please pay your electricity bill only on obtaining computer generated bill.
2. Do not make payment to unauthorized agencies/touts.
3. In case your cheque is returned unpaid / dishonored by bank, cheque return charges (presently Rs 200/-) will be imposed and action will be
taken under Section 138 of the Negotiable InstrumentsAct 1881.
4. In case a consumer’s cheque is dishonoured for the second time within the next three months; DERC directive 6.21 stipulates that the
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future payments are to be received only by DD up to a period of next six months.
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Consumer Grievance Redressal Mechanism / f’kdk;r dk iathdj.k ,oa orZeku fLFkfr
Hkqxrku fodYi
For any query/ complaint, you may contact us using any of the following touch points / vki fdlh Hkh fuosnu@iwNrkN@f”kdk;r ds fy, uhps
fn, x, fodYiksa esa ls fdlh dk p;u djds gels lEidZ dj ldrs gS & 1- vki 4000 #i;s rd ds vius fcy dk Hkqxrku udn@psd@MhMh@is
vkMZj ds ek/;e ls dj ldrs gSaA 4000 #i;s ls vf/kd dh jde dk
a. 24 Hrs Call Center / lEidZ dsUnz No. 011-39999808 Hkqxrku psd@MhMh@is vkMZj ds ek/;e ls djuk gksxkA
b. Customer Care Centres / xzkgd lsok dsUnz (Mon-Fri 09:30AM to 05:30 PM & Sat - 09:30AM to 01:00 PM)
2- fofHkUu “kkWfiax dkWEIysDlst] vkjMCyw, vkWfQlst vkSj fofHkUu dkmaVlZ@
c. Online through Complaint section on BSES Web site www.bsesdelhi.com or e-mail at bypl.customercare@relianceada.com or BSES MobiApp
fd;kWLDl ij yxs gekjs MkWªi ckWDlst esa vki viuk psd MkysaA MkWªi
d. To report Harassment, Unethical Practice or corruption related complaints, e-mail at / mRihMu vuSfrd O;ogkj vkSj Hkz’Vkpkj f”kdk;r ds
ckWDlst dh fyLV gekjh osclkbV ij miyC/k gSA
fy, 8010930719 ij lEidZ dj ldrs gS or write to bypl.vigilance@relianceada.com
e. To report theft WhatsApp / pksjh lEc/kh lwpuk ds fy, okWV~l,Si @ 8588892156 fcy Hkqxrku djrs le; ;s ckrsa ;kn j[ksa
Complaint Management: Three Tier Grievance Redressal Structure 1- dI;wVjhd`r fcy ikus ds ckn gh vius fctyh fcy dk Hkqxrku djsaA
TIER –I (BYPL Complaint Escalation & Redressal Structure) 2- vukf/kd`r ,tsafl;ksa@nykyksa dks Hkqxrku u djsaA
If not satisfied with the resolution received, you may visit the Customer Care Center and meet the following officials with complete details 3. vxj vkidk psd cSad }kjk cxSj Hkqxrku ds@vLohd`r gksdj okil vk
Level 1 – Customer Care Officer (CCO) / xzkgd lEidZ vf/kdkjh tkrk gS] rks psd okilh 'kqYd(ekStwnk 200/- #i;s) olwyk tk,xk vkSj
fuxksf”k,cy baLVweVas l
~ ,DV~ 1881 dh /kkjk 138 ds rgr dk;Zokgh dh tk,xhA
Level 2 – Business Manager(BM) / “kk[kk izca/kd
4. vxj miHkksDrk dk psd 3 eghusa dh vof/k ds Hkhrj nksckjk vLohd`r gks
Level 3 – Circle Head (with prior appointment through Customer Care Officer/ Business Manager) / lfdZy izca/kd (xzkgd lEidZ vf/kdkjh ds tkrk gS rks MhbZvkjlh dk fun”k sZ 6-21 vuqcaf/kr djrk gS fd vxys 6 eghus
ek/;e ls iwoZ vuqefr izkIr djsa) dh vof/k ds fy, fMekaM M~kQ~V ds tfj, gh Hkqxrku djuk gksxkA
If still not satisfied with the resolution, you may write at (;fn fQj Hkh vki vius fdlh Hkh fuosnu@f”kdk;r ds lek/kku ls larq’V ugh gS rks vki

10.05.2019_13_25_21_Y22ESLNR(With Annexture)
fy[k ldrs gS)
Level 4 – Head, Customer Services / eq[;vf/kdkjh (xzkgd miHkksDrk)
Head, Customer Care, BSES Yamuna Power Limited, CorporateAnnexe Building, CBD-3, Karkardooma, Delhi-110032
TIER – II (Independent Forum –CGRF) ( Contact : 011 39 99 98 08
If you are still not satisfied with the resolution/ response provided by BYPL, you may approach Consumer Grievance Redressal Forum Nearest Customer care & payment
(CGRF), Sub-Station Building,Adj to BYPL Head Office, Near Karkardooma Courts, Karkardooma, Delhi - 110032. Tel: 8010939760, centre
E- Mail : cgrfbypl@hotmail.com EAST GURU ANGAD NAGAR NEAR RADHU
Note : CGRF shall not entertain a complaint if it pertains to the subject matter for which proceedings are pending before any court. Further, PALACE,LAXMI NAGAR NEW DELHI 110092 ( Tel
CGRF does not have jurisdiction to adjudicate on matters related to assessment in relation to unauthorized use of electricity, Appeal against No: 39999251 )
the assessment, Theft of Electricity, Power to adjudicate, Compounding of offences, Notice of accidents and inquiries etc. which fall u/s
126,127,135 to 140,143,152 & 161 of ElectricityAct, 2003.
Business Manager : SHALINI SINGH (39999256)
TIER – III (Independent Forum – Electricity Ombudsman) Commercial Officer : PRAMOD KR GUPTA (39999024)
If not satisfied with CGRF order, an appeal against CGRF orders may be filed with the Electricity Ombudsman, B-53, Pashchimi Marg, Opp. Vigilance Helpline Number : 8010930719
Tagore International School, Vasant Vihar, New Delhi - 110057. Tel: 011-26144979,E- Mail : elect_ombudsman@yahoo.com

Pay your electricity bills conveniently by any of the following options:

Mode of Payment
Cash (up to Credit / Debit / Net RTGS /
4079/6324

Chq /DD Prepaid Cash Card / ECS

Group Head Payment Outlets Rs.4000/- only)
e-Wallet Banking NEFT Timings
Counters BYPL owned Cash Counters - Division Offices ü ü ü 9AM - 3PM
Other Locations ü ü 9AM - 3PM
ATPM Kiosk Kiosks at BYPL divisions offices & other locations ü ü ü 8AM - 8PM
Drop box BYPL owned drop boxes at selected locations ü 8AM - 8PM
Techprocess Solutions ü 24 Hrs
Bill Desk ü ü ü 24 Hrs
Online Payments ITZ cash card / Oxigen-thru web site ü 24 Hrs
www.bsesdelhi.com
Paytm ü ü 24 Hrs
Money on Mobile ü 24 Hrs
Cheque by mail Cheque sent through post to BYPL Corporate Customer Care Office ü 9AM - 5PM
RTGS / NEFT Axis Bank & IDBI Bank ü ü 24 Hrs
IDBI Bank All Branches in Delhi ü ü 10AM - 3PM
For details log on to our website www.bsesdelhi.com. Alternatively, you can visit our Customer Care Center or simply call at 39999808
Regd. Office: BSES Yamuna Power Limited (A joint venture of Reliance Infrastructure Ltd. and Govt. of NCT of Delhi) Shakti Kiran Building, Karkardooma, Delhi 110032
CIN No. : U40109DL2001PLC111525, GSTIN.: 07AABCC8569N1Z0, Tel. No. : 011 39999808, Fax No. : 011 30813598, Website : www.bsesdelhi.com