Professional Documents
Culture Documents
Making N Handling Reservation
Making N Handling Reservation
Special expressions in handling room reservation Example of making and handling tickets reservation:
Travel Agent : Good morning, Bali Prima Travel Agency, can I help you, sir?
(English) (Bahasa Indonesia) Susan Sarandon : Good morning, I would like to reserve a round ticket to
Jakarta, please?
• Good morning, • Selamat pagi, hotel Travel Agent : Yes, For what date?
Grand Asia Hotel, can I help Grand Asia, bisakah saya Susan Sarandon : Tomorrow
you, sir? membantu anda, pak? Travel Agent : Let me check first… Oh yes, there is Lion Air at 04.00 a.m. and
Batavia Air at 09.30 a.m. tomorrow.
Susan Sarandon : OK, I’ll take the Batavia Air.
• What can I do for • Adakah yang bisa Travel Agent : May I have your name and address, please?
you? saya bantu? Susan Sarandon : My name is Susan Sarandon, Jalan Pahlawan 18,
Surabaya.
• May I have your • Bolehkah saya Travel Agent : May I have your phone number Ms. Sarandon?
name/address/phone meminta nama/alamat/nomer Susan Sarandon : My phone number is 555-987654
number, please? telepon anda? Travel Agent Have a nice trip Ms.Sarandon. Thanks for calling us.
• For what date? • Untuk tanggal Susan Sarandon You are welcome.
berapa?
QUESTIONS
1. What is the dialogue about?
• Let me check • Saya cek dulu…
2. Where does the dialog take place?
first…. Oh ya, masih tersedia kamar untuk
3. Where will Susan go?
Oh yes, we still have room tanggal tersebut.
4. What kind of ticket is Susan reserved?
available for those dates.
5. What airline does Susan choose?
6. What time will Susan depart to Jakarta?
• Yes, the rates • ya, tarif termasuk
includes breakfast and sarapan dan biaya pelayanan.
service charge.
• We look forward • Kami menunggu
Reservation in a restaurant
Special expressions in making reservation in restaurant.
to your visit Mr/Mrs… kunjungan anda Tn/Ny..Terima
Thanks for calling us. kasih telah menelpon.
Special expressions in making reservation in restaurant.
QUESTIONS
1. What is the dialogue about?
2. Where does the dialog take place?
3. How long will Peter Parker stay in the hotel?
4. Is the room available?
5. Where does Peter parker live?
6. How much is the rate per night for single room?
7. Does the rate include breakfast and service charge?
correct?
Mrs. Siregar : Yes, it is. Thank you.
Receptionist : Thank you for choosing Marcopolo Hotel and have a nice day.
Goodbye.
Mrs. Siregar : Goodbye.