Mandatory Field Error While Changing BP

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Issue in Mandatory field error while changing BP:

Even Though the field is not mandatory, the error message is shown as the field
Form of address: Is a required entry field

BP Code: 100402

Error Description:

SAP Assistance detail

Customer-specific data were not saved due to error CVI_API 003 (see
long text!)
Message no. CVI_BDT_ADAPTER050

Diagnosis
While saving the customer-specific data of the business partner the following error occurred:

Form of address: Is a required entry field


CVI_API 003

The business partner was created/changed, the corresponding customer was not created/changed.

Background

In your system, the so-called post processing office (PPO) is active. The update of the customer-specific
data is delayed (occurs technically "on commit"), while all non-customer-specific business partner data are
updated directly after pressing the save button. Due to technical reasons a "normal" error message is not
possible any more during "COMMIT WORK" processing. Because of this errors that occur during
processing of customer-specific data are saved in PPO and the corresponding customer-specific database
tables are not updated. This leads to the situation that pure customer-specific fields in transaction BP are
empty after saving, although they had been filled with values before pressing the save button.

System Response
Certain customer-specific fields in transaction BP are empty after saving, although they had been filled with
values before.

Procedure
Correct your entries according to the error message mentioned above (also available in the message short
text in brackets) and save the business partner again. If needed contact your system administrator.

Procedure for System Administration


You can get further details related to the error directly in PPO. For accessing PPO start transaction
MDS_PPO2 and enter the corresponding date on which the error occurred in field "Technical Creation
Date". The concerned business partner should then be available in the result list.
In the configuration of account group JSR1 (Account group of Customer 100402) the field is not
mandatory.

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