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Vivek Singh: Business Process Management Consultant
Vivek Singh: Business Process Management Consultant
viveks_18@live.com
linkedin.com/in/vs18
Summary
I help organizations to Design, Transform, Improve their business processes more effectively using Business Process
Management tools (ARIS, MS Visio & IBM BPM).
Currently, I am working at HCL Technologies, where I've got the opportunity to work as a Management Consultant in New
Zealand for an FMCG client.
Previously, I have worked for over 6yrs with industry leading clients across Healthcare, Insurance, Manufacturing & FMCG.
Expertise in Process Modelling, Requirement Gathering, Enterprise Architecture, Lean Process Improvement, IT Project
Management, Change Management & Governance.
Experience
* Leading Robotics Process Automation for requirement documentation, process analysis & improvement
solutioning.
* Managing the process modelling team (5 process designers) and leading the process migration & ARIS adoption
initiative.
* Handling ARIS Administration, Scripting, customisations, performance management , vendor & IT support
coordination & defining ARIS process modelling standards.
* Lead a major ARIS database & standards streamlining and process architecture definition initiative.
* Independently Managing end to end process management activities from process discovery to sign off for
healthcare processes.
* Promoting ARIS usage and introducing simplified custom ARIS swim lane process processes for nursing staff
onboarding and supporting hospital go live.
Education
Final year project - Independently designed a web portal with dynamic features & transacting capabilities and a
very strong design using.Net, Ajax, HTML, PHP, CSS & Adobe Photoshop as final year project.
This was a sponsored project and was appreciated by the staff.
Skills
ARIS • Business Process Management • Business Analysis • Lean Six Sigma • Business Process
Improvement
Certifications