Jay’me Herndon EDUO 738-Site Description Dr.

Jallim Hall-Summer 2019

Hampton University
Department of Education
EDUO 738: Site Description

Submit a description of the site to include services provided, funding, job description of the site
supervisor, and relevant materials to formulate a picture of the location.

Company Name: THE HOPE CENTER

Organization Type: Nonprofit Transitional Living Facility
Location: Rayne, Louisiana
Hours of Operation: Monday-Friday 8am-5pm; Closed Saturday and Sunday
Email: dhjk@att.net
Phone: 337-334-4799

Site Description: THE HOPE CENTER

For 20 years, THE HOPE CENTER, a nonprofit transitional living facility, has been
providing support to dually diagnosed homeless men. Based in Rayne Louisiana, the facility
serves the Acadiana region with their dependable housing and social assistance. THE HOPE
CENTER is a proud partner of the ASSIST Agency. The ASSIST Agency is an organization that
seeks improvement of the quality of life for low-income individuals, families, and communities
in Southwestern Louisiana.

As a locally owned organization, THE HOPE CENTER aims to serve the community by
making their services accessible to all. With this in mind, THE HOPE CENTER has always
made it a point to adjust the housing and service rates of those who need assistance according to
income. Additionally, helping those in need transition into a permanent and affordable home is
THE HOPE CENTER’s priority and they are committed to making the process stress-free.

THE HOPE CENTER is an 8-bed transitional living facility. The facility consists of 8
bedrooms, 4-bathroom, 1 dayroom/activity room, cafeteria, and staff office. The shelter is a 24/7
residence for men battling with a dual diagnosis crisis alongside being homeless.

Services Provided

 Case Management
 Life Skills Training
 Transportation Assistance
 Substance Abuse Rehabilitation
 Educational Workshops
 Mental Health Medical Assistance
 Job Skill Training
 GED Prep
 Low Income Housing Placement
 Room, Board, and Daily Meals Up to 24 Months
Jay’me Herndon EDUO 738-Site Description Dr. Jallim Hall-Summer 2019

Job Description of Site Supervisor

 Assembly and updates to case management resident files

 Filling in basic information on tax forms
 Assembly of financial binders
 Order office supplies
 Answering phones, data entry, conference coordination, meeting organizing, answering
general inquiries from public.
 Attending local meetings with leadership and drafting meeting notes
 Coordinate, create, and update project communications including updating and compiling
print materials for resident events and day activity travel
 Clean food preparation equipment and maintain a sanitary cafeteria.
 Determine eligibility for appropriate programs for new and current residents
 Develop employment and training plans to assist with goals to achieve self-sufficiency.
 Work collaboratively with individuals and businesses to assure positive placement
outcomes.
 Coordinate with other partner agencies to assure residents are afforded available
resources and services.
 Uses the Microsoft Office Suite. Including PowerPoint, Word, and Excel to perform data
management and calculations.