GOJEK

OLEH:

GUSTI LANANG BUANA JAYA (1801882030090)

I MADE ASTAGUNA JANU PUTRA (1801882030102)

I GEDE KORI SANDIKA (1801882030075)

FAKULTAS KEGURUAN DAN ILMU PENDIDIKAN

UNIVERSITAS MAHASARASWATI

DENPASAR
 What is Gojek and

How to Use it in Indonesia

First time to Indonesia and find GOJEK logo around? Mostly you will find it on the
helmet or jacket that being used by the bike /motorcycle driver. Is it a gangster? No! it is a
transportation service that provide a ride (share seat) by the driver or motorcycle owner with
other citizen (customer). How it works? How to use it? How to pay it? Is there any other service
than share ride in Gojek? Here are the answers.

In Indonesia a transportation service with a motorcycle is very common. In the big city
like Jakarta the traffic is always crowded in most of the area, using a car or bus is very dangerous
to hit by the traffic jam especially in the morning and after office hours. Even in the other region,
the motorcycle service also common especially in area that so hard to handle by the car.

Gojek is an Application
Yup! Gojek basically is an app that connecting user that want to use the motorcycle service with
the nearest driver (who own the motorcycle) so they will meet as soon as possible. This app also
will calculate the price that you (as a customer) need to pay based on the distance (kilometer)
between your current position (or pickup position) with the destination that you put in the app.
The app available at App Store & Play Store.

How Gojek works?

If you familiar with Grab or Uber Taxi then you will easy to understand how this Gojek App
works. After you download this app from the app store or play store and you fulfills all the terms
and registration (you need to provide email and phone number). Gojek will start working when
you open the app and start to choose the service that you want to use and get the destination
target and pickup location. After you input the destination, the app will start to searching the
nearest (registered) driver which available to drive you to the destination. The price will also
appear after you put the destination location. There also ratting feature that you can use to rate
the driver based on their service to you.
How to use Gojek?
Now they have so many service in delivery other than motorcycle transportation, but now we
will use the transportation service with motorcycle.

Let say you already have this app on your smartphone, Open it and choose ‘GO-RIDE’ or
motorcycle logo, then you will asked to provide your destination location and pick up location on
the blank fields. You can choose the payment method, with cash or with online payment(deposit).
After you provide the destination and pickup location, the nearest and available driver will show
on your screen and you can choose him / her to pick you up or not. After you agree with the
driver, then driver will get the notification of pickup order, then the driver also could choose to
take the order or not.

Usually the driver will text or call to your number right after get the notification appear. They
will make sure that you really order his service and also make sure the pickup location precisely.

After you both meet, the driver will give you the helmet and masker (optional) to protect you
from dust and polution. Sometimes they try to chit – chat along the way and that’s good as long
as they keep concentrate to the road. After you reach the destination location, you need to give
the helmet back but you can keep the masker. If you choose the payment method with cash you
can give it to the driver now (after you reach the destination).

Finally the driver will make a notification that you both arrive and after that you can rate the
driver based on their service to you. Then you can close your app safely now.

How to pay the service in Gojek?

You can pay the service with 2 options in gojek, first you can pay with cash after you arrive in
destination, and the second choice is with online payment like ‘gojek wallet’ but you need to
make a deposit first. You can also give the driver bonus or additional fee if you like them or they
treat you good personally.

Is there any other service than share-ride in Gojek?

YES! Now Gojek has expand their service to that related to transportation and also online
transaction. Now Gojek also have transportation service with car like grab or uber and they call it
as GO-CAR. You can also order the app to deliver something to someone without your
accompany, like you asks your friend to deliver lunch for your husband in the office, they call it
as GO-SEND.
From transportation now gojek has service like delivery like food or anything that could be
transport even like moving the entire house furniture because now they also expand their vehicle
type from motorcycle driver to car or even truck driver, they call it as GO-BOX.

From online transaction Gojek has also service to buy a ticket, they call it as GO-TIX. You can
also order the driver to buy something in the market through the app, then someone will come to
your place with your order and bill also, they call it as GO-MART.

If you want to get massage, then they have service called GO-MASSAGE, if you want your
house clean they have service called GO-CLEAN, if you want a pro make up service, they have
GO-GLAM. And the other service that may come up along the time.

(adopted : https://www.ri-techno.com/2017/03/what-is-gojek-how-to-use-indonesia.html?m=1 )
QUESTION 1

1 .What is Gojek?

Gojek is an app in smartphone that connecting user that want to use the motorcycle service
with the nearest driver,so they will meet as soon as possible.

2 .How to pay the service in Gojek?

You can pay the service with 2 options in gojek, first you can pay with cash after you arrive in
destination, and the second choice is with online payment like ‘gojek wallet’ but you need to
make a deposit first.

3 . How Gojek Works?

If you familiar with Grab or Uber Taxi then you will easy to understand how this Gojek App
works. After you download this app from the app store or play store and you fulfills all the terms
and registration (you need to provide email and phone number). Gojek will start working when
you open the app and start to choose the service that you want to use and get the destination
target and pickup location. After you input the destination, the app will start to searching the
nearest (registered) driver which available to drive you to the destination. The price will also
appear after you put the destination location. There also ratting feature that you can use to rate
the driver based on their service to you.

4 . Is there any other service than share ride in Gojek?

Gojek has expand their service to that related to transportation and also online transaction.
Now Gojek also have transportation service such as Go Ride,Go Car,Go Box,Go tix, and Go
Clean.

5 . What is Go Ride?

Go ride is one of the service in Gojek,Go ride is picking up someone by using motorcycle to
the place that they want to visit.

6 . How to use Go Ride?

 Download GOJEK app on your smartphone, Open it and choose ‘GO-RIDE’ or motorcycle
logo, then you will be asked to provide your destination location and pick up location on the
blank fields.

7 . What is Go Car?

Go Car is picking up someone by using car to the place that they want to visit,so,Go Car can
pick up more than 1 people due to use car.

8 . What is Go Box?

Go Box is moving the entire house furniture to car or even truck driver.

9 . What is Go Tix?

Go Tix is a service that can order a ticket

10 . What is Go Clean?

Go Clean is a service that can order to clean up your house.

QUESTION 2 - TRUE/FALSE

TRUE FALSE
Gojek will start working when you open the app and start to choose
1 the service that you want to use and get the destination target and ✔
pickup location.

Gojek is an app that connecting user that want to use the motorcycle
2 ✔
service with the nearest driver so they will meet as soon as possible.

3 Go Tix is a service that can order to clean up your house.

✔
4 The price will also appear after you put the destination location. ✔

5 You can't pay with cash if you use Gojek. ✔