Professional Documents
Culture Documents
Job Satisfaction X Job Performance
Job Satisfaction X Job Performance
Job Satisfaction X Job Performance
INTRODUCTION
The teaching acts of a teacher are meant to inspire confidence in the youth so that not
only while as students but also throughout their lifetime they could acquire relevant
knowledge whenever they need it. The teacher’s job is therefore to show what to study, to
challenge the students by setting high standards and to criticize in order to spur to further
achievement, to help surmount blind spots and to evaluate each student’s progress in terms of
valid objectives. Therefore, teachers have to adopt several strategies in their teaching in order
Job satisfaction is either a universal feeling about the job or a related constellation of
attitudes about various aspects of aspects of the job. The facet approach is used to find out
which parts of the job produce satisfaction or dissatisfaction. The more important factors
supportive working conditions and supportive colleagues. For most employees work also fills
the need for social interaction and so, friendly supportive employees also lead to increased
job satisfaction. Job satisfaction can also be seen as an indicator of emotional well-being or
psychological health
Similarly, the utilitarian perspective to job satisfaction, asserts that job satisfaction
can lead to behaviours that can have either a positive or negative effect on organizational
functioning. For example, in the way teachers relate to students and other colleagues could be
strongly influenced by their sense of satisfaction within that school (Spector, 2013).
knowledge base, sense of responsibility, and inquisitiveness; the student characteristics such
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as opportunity to learn, and academic work; the teaching factors such as lesson structure, and
communication; the learning aspects such as involvement and success; and the classroom
between the teacher and the students. The teacher-student relation is in the fore front and
other relevant contributors are in the background. This fact emphasizes the role of the teacher
in learning and educating. The teacher thus plays a direct and a crucial role in moulding a
pupil towards education. Recent research has identified teacher quality as the most important
variable in increasing student achievement. The effect of the teacher on student achievement
has been shown to be greater than effects due to class size, school, and student socio-
Problem Statement
Job satisfaction is increasing in importance, as the competition for talent is high and
still growing. It is not hard for a competitor to compete with individual elements of
Increasing numbers of company, in this case the school, have left employees feeling
detached that they served and haunted by concerns of overall job security. This has led the
teachers to focus more on job hunting rather than performance thereby hurting the general
performance of the school. It therefore calls for a greater action to be taken to find out how to
retain the school’s valuable teachers and the factors likely to affect them in their performance
to help achieve the school’s mission and vision. This research study seeks to investigate the
Purpose Statement
Since a teacher is a role model for the students, job satisfaction and eventually the
performance of a teacher becomes very vital in the field of education. Thus the researcher felt
the need to investigate the job satisfaction and performance of teachers in different categories
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of schools following different systems of education. Thus, the objectives of the present study
are as follows:
To investigate if there is any significant relationship between the job satisfaction and
This study is important because it assessed the present conditions of Senior High
School teachers of Saint Joseph School (SJS). The SJS may use the data as bases for policy-
making and program planning for basic education schools which will promote work
towards better education. The school will have an idea regarding the level of job satisfaction
and work performance of their teachers. The weak and strong points of the schools teachers
will be identified thus providing baseline data to be utilized in the management and operation
of the school. The results may further help the school administrators to review existing
motivational policies and practices with a hope that they can enhance work performance and
job satisfaction among the teachers. This will be the basis to plan programs for teacher
development that will lead to the teacher’s professional growth. It will also help them identify
specific demographic characteristics of the teachers which could influence work performance
and job satisfaction of teachers. Finally, the researcher finds this study very important
because it will awaken the teachers to conduct periodic self-assessment to improve their
teaching performance.
Research Questions
The objective of the study was to determine the job satisfaction among teachers and
1. What is the level of Job satisfaction of SJS-SHS teachers in terms of Security (Salary,
2. What is the level of Job satisfaction of SJS-SHS teachers in terms of Work Environment
3. What is the relationship of Job Satisfaction to the Job Performance of SHS-SJS teachers?
In this section, a null hypothesis is presented which the researchers try to disprove.
Null Hypothesis (H0) – ‘Job Satisfaction does not affect the Job Performance of Saint Joseph
Variables
The variables chosen in the present study are job satisfaction and performance of
Senior High School teachers of Saint Joseph School of the academic year 2017-2018.
It would have been appropriate if the study could cover the entire Saint Joseph
Faculty, but due to time constraints, the researcher chose to concentrate the study only the
Moreover, the population size is limited, as the study only had 10 respondents. The
research findings would also be limited to factors and conditions existing at the school, as at
the time of the study. Moreover, the conclusion of this research study would be limited and
constrained to unique factors associated with Saint Joseph School. Consequently, the
conclusion may not be the same as other schools or even the whole Saint Joseph School
Faculty.
This study is primarily concerned about the job satisfaction of SJS-SHS teachers in
terms of Security (Salary, Benefits, Rewards Performance, Recognition, and Promotion) and
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Emotional). Moreover, the performance rating of the teachers were provided by the principal
of SJS which include three categories (1) General Work Habits (2) Interaction with students
This chapter presents related literature that enhances the researcher’s perspective on
Almost all work has standards for how well it must be done and how fast it must be
accomplished. In some cases, perfection is required at all costs, and in others, speed is most
important. Knowing what is expected at the workplace is essential to getting this balancing
demand to act the job right. The demand for redesigning of jobs has come to be known as
morale is one of the crucial factors for success. Even Napoleon said: ‘The effectiveness of the
army depends on its size, training, experience and morale, and morale is worth more than all
the other factors together.’ Focusing on recent times, it could be stated generally that
managers want to have satisfied employees who feel good in their workplace; they prefer to
work with people who have a positive view of the job. Workers who have a high level of job
satisfaction generally love their job; they feel justice in an environment in which they work,
and feel that their job gives them some positive features such as variety, challenge, good pay
and security, autonomy, pleasant co-workers, etc. Workers who are happy at work will even
devote private time to their work activities, they will be creative and committed, they will
seek a way to cross any obstacle which might exist in the realisation of their jobs, and they
will assist their colleagues and superiors. These workers will have extraordinary
performance, and the companies with these kinds of workers will be successful.
Aketch et al (2012) stressed that the concept of quality of work exhibits positive
emotional reactions and attitudes that an individual has towards his/her job. It has been
conceptualized as a general attitude toward the job. Job performance is often viewed as the
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degree to which employees execute their job tasks, responsibilities and assignments
adequately while motivation is the willingness to work at a certain level of effort and drives
employees to action. It has been strongly pointed out that motivation emerges out of needs,
On the other hand, Cunningham et al (2005) described that the elements that are
relevant to an individual’s quality of work include the task, the physical work environment,
social environment within the organization, administrative system and relationship between
life on and off the job. Chan et. al (2007) also pointed out that quality of work reflects a
concern for people’s experience at work, their relationship with other people, their work
setting and their effectiveness on the job. The European Foundation for the Improvement of
Living Conditions as cited by Nanjundeswaraswamy and Swamy (2012) also described that
productivity, health, safety, job security, competence development and balance between work
and non-work life. Likewise, it is pointed out that the following must be performed to
ensuring that one is doing quality of work, namely: one should follow instructions by
listening, watching, questioning and practicing; he should check results as he goes and asks
for feedback; he should focus on the work – concentrate; he must not consider looking for
shortcuts until he is sure of what he is doing; if one makes a mistake, he should learn how to
correct it; and when job is finished, he must check the results for satisfaction.
Hosseini et. al (2010) asserted that career satisfaction, career achievement and career
balance are not only the significant variables to achieve good quality of work but the quality
of work system as one of the most interesting methods creating motivation and is a major
way to have job enrichment to motivation category that is more attentive to fair pay, growth
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increases quality of work among them. To ensure that one is keeping up, he must find out
what pace is expected and develop a routine; he must make it sure that all the tools or
equipment needed in starting the task are ready; he should work at a steady pace, avoiding
distractions such as chatting, coffee breaks, and daydreaming; and when one task is done, he
must check the results and then move on to the next; and he must keep going.
Productivity is a measure of the rate at which outputs of goods and services are
produced per unit of input (labour, capital, raw materials, etc). It is calculated as the ratio of
the quantity of outputs produced to some measure of the quantity of inputs used. Productivity
= Outputs/Inputs which also means Productivity growth = Output growth less Input growth
(Cantina, 2014).
between output and inputs. Partial productivity indicators may be defined in terms of output
per unit of labor, per unit of capital, per unit of land, and per unit of raw materials or
intermediate goods. Total factor productivity growth is defined as output growth in relation
to a weighted average of the growth of inputs (usually labor and capital) where the weights
dimension refers to changes over time in the amount of output produced by a unit of input
measured in real terms that is expressed in constant prices. This is what one has traditionally
On the other hand, the value dimension refers to the value, expressed in current
dollars, of output produced by a unit of input. This measure is used to compare productivity
levels across firms or sectors, or across countries. There is no necessary relationship between
physical and value concepts of productivity. For example, the agricultural sector in most
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developed countries has enjoyed very rapid long-term productivity growth, but the value
productivity of the sector (current dollar value of output per worker) is well below the
economy-wide average due to the fall in the relative price of agricultural goods. The
productivity may have a high value productivity level. This may be because of a strong
demand for the output of the sectors, the high costs of factor inputs in the sectors, or the
for each amount it spends. Formally, a school’s productivity is defined as achievement per
amount spent, controlling for incoming achievement differences of its students (Hoxby,
2008). Branch et. al (2012) stressed that a dynamic and skilled school administrator is
frequently described as the key element of a high-quality school, and stories of the
inspirational and effective administrator are plentiful and oft-repeated. Further, Boyd (2011)
asserted that a primary channel through which administrators can be expected to improve the
quality of education is by raising the quality of teachers either through improving the
instruction by existing teachers or through teacher transitions that improve the caliber of
Along this light, Malate (2009) stressed that productivity allows the school to venture
into revenue generating activities as a means of supporting its own operations and at the same
time increases fiscal responsibility. It gives the school the authority to disburse of its income
for its operation and development. However, definitions of and ways to measure productivity
vary. Hoxby (2008) asserted that productivity is a term from the industrial age which means
to increase the rate of output. It is a set of tools. However in teaching, effectiveness is an art.
Effective teaching is mixed up with teacher’s productivity, but should be distinctly defined
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from teacher’s effectiveness. Teacher’s effectiveness is the ability to cause someone else to
learn. It has everything to do with the ability to reach students at that very human level to
pass information from one to another and it has absorbed in a useful way. As with any art
form, it also has a set of skills. However, productivity of teachers is more than teachers’
performance (Hanushek et. al, 2006). This is an important issue as the economic impact of
higher student achievement can be profound. Hanushek (2011) examines the economic value
standardized tests, and the labor market return to one standard deviation of higher school
performance. In the same vein, teachers are aware of their work that must be accomplished
each day. In addition to time spent to students, teachers spend hours writing lesson plans and
learning objectives, creating and grading tests and assignments, as well as attending
meetings, professional development seminars, and courses for keeping up with certification.
Any tool that can help a teacher manage time and get tasks done in a timely manner are
hugely beneficial.
On the other hand, high productivity is the hallmark of growth and development of
any educational system. The level of efficiency, productivity and the ability of the
educational system to achieve its set goals depend on the teachers as reflected in performing
their defined roles because teachers are the fulcra upon which the whole educational system
revolves (Eduese as cited by Akiri and Ugborugbo, 2008). Teachers have been shown to
have an important impact on students’ achievement and also play a crucial role in educational
attainment. Both teaching and learning depend on teachers, for there can be no meaningful
getting things done. It is essentially a ratio to measure how well an organization converts
resources into goods and services. In the school, teachers’ productivity may be measured in
standardized test scores of students have been used (Schacter and Thum, 2010). However,
Blankstein as cited by Akiri and Ugborugbo (2008) opined that grades and test scores do not
reflect the quality of instruction because teachers’ input is not the only factor that influences
students’ academic achievement in schools. Other factors that have been identified to have
significant influence on students’ academic achievement include peer effect, race, ethnicity,
environment and parental education (Wenglisky, 2011). This suggests that teachers’
productivity level may be evaluated in terms of what the teachers control and actually do in
the classroom such as teaching effectiveness and classroom performance. There is, therefore,
secondary schools.
Along this scenario, the researcher believes that teachers’ productivity along personal,
discretion, decision authority, task control, work and time pressure, role ambiguity, physical
A study of Lee et. al (2013) entitled “Predicting Quality of Work Life on Nurses’
Intention to Leave” was purposely conducted to explore the relationship between quality of
work life (QWL) and nurses’ intention to leave their organization (ITLorg). The study
revealed that over half (52.5%) of nurses had ITLorg.. Being single, having a diploma or
lower educational level, working in a nonteaching hospital. Four of the QWL dimensions—
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supportive milieu with job security and professional recognition, work arrangement and
workload, work or home life balance, and nursing staffing and patient care were also
On the other hand, Hosseini et. al (2010) also investigated on the study entitled
“Quality of Work Life(QWL) and Its Relationship with Performance”. This identified the
relationship between the quality of work life (QWL) and performance of Social Insurance
workers of Mazandaran province. The method used was a descriptive survey research. The
respondents included all the employees of Social Insurance of Mazandran province. The
sample group was set using the Morgan table and members were selected randomly. Tool
used was a standard questionnaire based on Richard Walton components of measuring the
quality of work life (QWL). The Cronbach's alpha coefficient was used to confirm the
reliability of the questionnaire and validity of the tools was confirmed using judgmental
method. Members of the sample group were chosen from the annual staff performance
evaluation. Methods used to analyze the data included Wilcaxon test and Spearman rank
correlation coefficient test and the results showed that among the eight dimensions of quality
of work life(QWL), pay fair and adequate pay size, integration and social cohesion, growth
cited by Begas (2012). The paper compared employees’ perceptions of the quality of
working tasks, the degree of involvement in decision‐making, career opportunities, and job
security to see whether the Scandinavian countries had a distinctive pattern from other
European Union countries. While a wide range of factors affected the quality of work
conditions, employees in Denmark and Sweden, and to a lesser extent in Finland appeared to
have higher quality of work tasks and better opportunities for participation. As these were
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the aspects of working life that were most central to the reform programmes, the results were
consistent with the view that there were societal effects deriving from the policy orientations
“A study on Quality of Work Life of Cement Industry in Ariyalur District” was also
dealt by Susila et. al (2013). The study explained that quality of work life is an important
indicator and yardstick for any organization to measure its overall performance and overall
satisfaction of its stakeholders. They added that quality of work life comprised of several
factors which are influencing the quality of work life in different dimensions. Quality of
work life of this industry was concerned the safety, healthy work environment, adequate and
fair compensation and social relevance which were undedicated by the internal stakeholders.
The study found out that lower level workers possessed less amount of quality of work life
which led them to less level of involvement in their company. Hence, to bring-up the
expected level of involvement and participation of the employees they must be provided with
enough amount of training and they must be given on-par treatment while compare with the
Another study on “Quality of Work Life and Its Relationship to Faculty Productivity
in Higher Education Institution in Capiz” was investigated by Begas (2012). The study
looked into the quality of work life and productivity of the faculty of Higher Education
Institutions in Capiz. The result of the study showed that the degree of quality of work life of
Higher Education Institutions faculty was “very good” and the level of productivity was
“satisfactory”. The study also revealed that there were no significant differences in the
perceived quality of work life and productivity of the Higher Education Institutions faculty in
Capiz when they were categorized according to sex, age, marital status, length of service, and
monthly income. The study further revealed that quality of work life and productivity were
significantly related.
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Griffin (2013) conducted a study entitled “Perceived Task Characteristics and Employee
Productivity and Satisfaction”. This study tested the relationships among employee
perceptions of task attributes and long-term productivity and job and overall satisfaction.
Measures of perceived task attributes, individual growth need strength, and job and overall
manufacturing firm.
Productivity was computed as the average daily output (quantity adjusted for quality)
of each employee for a one-year period of time. Strong positive correlations were found
between certain task attributes and productivity and job satisfaction. Overall satisfaction was
unrelated to task attributes. Further, growth need strength was found to moderate the task
subgroup and moderated regression analyses. Moreover, no moderating effects were detected
(2012). The study discovered that supervision had no significant impact on productivity of
both high and low income earning teachers. It was also revealed that supervision had greater
impact on teacher productivity in public schools than in private schools. Based on the
findings, it was recommended that attention should be paid to supervision mechanism details
Generally, the above mentioned literatures and studies helped the researcher in
conceptualizing this investigation on the relationship of job satisfaction and job performance
or quality of work. The cited literatures and studies herein all dealt on quality of work and
productivity which are similar variables with the present study. However, the locale, time
and respondents all differ, since the present investigation was conducted in the Philippines
specifically in Zamboanga City while the cited studies were conducted in a foreign setting.
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METHODOLOGY
Introduction
and job satisfaction is important. A more complete understanding of its importance requires
more investigation in terms of teachers’ job satisfaction in terms of security and work
environment.
This study attempted to find out the relationship of work performance job satisfaction
and among senior high school teachers of Saint Joseph School. Specifically, a significant
Participants
The participants of this study were the SJS-SHS faculty which consist of 10
teachers and of which 3 are male and 7 are female. Since the population of this study will be
the respondents, there is no use of using other sampling techniques. Since the study aimed to
determine the relationship of job satisfaction of Saint Joseph School- Senior High School
(SJS-SHS) Faculty to their job performance, it will be better if we select all the members of
the faculty and staff to be the respondents of the study. The researchers believe that by doing
Setting
The study was conducted in Saint Joseph School-Senior High School Department.
The SJS-SHS department is a separate unit of Saint Joseph School Faculty. It has its own
faculty room and a different set of schedule of classes from the Junior High School. SHS
teachers are directly supervised by an SHS coordinator and still under the SJS
Administration.
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Instrumentation
as the data gathering instrument for this study. This instrument will be developed after having
read related studies and perused reference materials in job satisfaction and job performance.
Also, the researchers will consult their adviser as they go through the process of constructing
the questionnaire. The suggestions given by their adviser will be taken and incorporated into
Performance,
Recognition, Promotion)
The questionnaire will be using the Likert-scale for the rating which will be coded by
1-5.
The rating will reflect the level of the respondent’s job satisfaction in terms of job security,
work environment. The researchers will encourage the respondents to express honestly how
5 - very satisfied(VS)
4 - satisfied (S)
Procedures
They conferred and discussed the significance of the study and accomplished the distribution
of the instruments properly. The randomly sampled respondents will be asked by the
researcher for consent and approval to answer the questionnaire until the desired number of
respondents is reached.
prevent them from giving hasty responses. The researchers went from one section to another
on collecting the accomplished questionnaires. On the other hand, for the personal interviews,
Design
this study. These are questionnaire survey and interviews. The direct-data type of survey is a
reliable source of first-hand information because the researcher directly interacts with the
participants. In terms of approach, the study employs both qualitative and quantitative
approaches. The quantitative approach focuses on obtaining numerical findings using the
survey method. The interview on the other hand, make up the qualitative approach of the
study as this focuses on personal accounts, observations, description and individual insights
of the respondents. This study employs the combined approach so as to overcome the
limitations of both approaches. Survey questionnaires will be given only on the basis of
administer the research instruments to the respondents of which the researchers confer and
discuss the significance of the study and accomplish the distribution of the instruments
properly.
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Data Analysis
The researcher used descriptive statistics such as group frequency distribution, mean
and standard deviation. The collected information had to be sieved, sorted, grouped in order
to solicit the emerging issues/points and to establish certain patterns in all the answers. The
summarization of the collected information was done mainly based on classified, grouped,
themed or patterned and the number of times or frequencies a subject/topic was mentioned in
between variables and to test if the null hypotheses are rejected or accepted, the analysis of
In line with the problems raised in this study, the researcher came up with the following
findings:
It is clearly shown in Graph 1 that in general, the SJS-SHS teachers are satisfied in
terms of their Job Security. Specifically, as shown in Table 1, majority of the respondents
rated 4 which corresponded to Satisfied. However, we cannot disregard that there is a notable
percentage of responses where they felt undecided. It suggested that some of the teachers
where still not sure of their level of satisfaction in terms of job security. One reason could be
the length of service rendered by the SHS teachers in the school. At most, majority of the
Table 1. Tally of the responses of SJS-SHS teachers on Statements 1-10 of the Job Satisfaction
Questionnaire in terms of Job Security.
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It is also noteworthy that statement no. 3 had the most “Very Satisfied” rating which
shows their satisfaction over the benefits they receive as compared to other organizations can
offer.
However, only statement nos. 1 and 10 (Shown in Table 1) had ratings of 1 which
corresponds to “Not Very Satisfied”. These statements are (1) The amount of pay for the work
Similar to Graph 1, Graph 2 shows that majority of SJS-SHS teachers are satisfied in terms of
their work environment in general. Moreover, as shown in Table 2, most of their responses ranges
Statements Total Not Very Satisfied (%) Not Satisfied (%) Undecided (%) Satisfied (%) Very Satisfied (%) Total
Table 2. Tally of the responses of SJS-SHS teachers on Statements 1-8 of the Job Satisfaction
Questionnaire in terms of Work Environment.
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In detail, 80% (60% - Satisfied and 20% Very Satisfied) of the respondents felt that
there are satisfied in answering statement no. 5 which is “The way my co-workers are easy to
make friends with”. As shown in Graph 3, no one answered not satisfied or not very satisfied.
It suggests that in terms of work environment, making friends with colleagues contributes to
satisfaction of employees.
The researchers made a rating form which is in checklist method for evaluating the
performance of teachers in terms of (1) General Work Habits (2) Interaction with students
and (3) Classroom Management. Every teacher was evaluated by the principal of SJS by the
Statistics
Valid 10 10 10 10 10 10 10 10
N
Missing 0 0 0 0 0 0 0 0
Std. Deviation .516 .422 .516 .422 .483 .483 .422 .632
Table 3. Job Performance in terms of General Work Habits
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Statistics
indicator indicator 2 indicator 3 indicator 4 indicator 5 indicator 6 indicator 7 indicator 8 indicator 9 indicator 10
1
Valid 10 10 10 10 10 10 10 10 10 10
N
Missing 0 0 0 0 0 0 0 0 0 0
Mean 3.00 3.00 3.00 2.90 2.70 2.70 2.80 2.90 2.90 2.70
Std. Deviation .000 .000 .000 .316 .483 .483 .422 .316 .316 .483
Table 4. Job Performance in terms of Interaction with students
Statistics
Valid 10 10 10 10 10 10 10 10
N
Missing 0 0 0 0 0 0 0 0
Mean 3.00 3.00 2.90 2.90 2.90 3.00 2.90 2.90
Std. Deviation .000 .000 .316 .316 .316 .000 .316 .316
Table 5. Job Performance in terms of Classroom Management
The previous tables (3, 4 and 5) showed that the mean of every indicator in each
category ranges from 2.60 to 3.00 which suggest that the teachers got a high rating from the
At the beginning, the objectives of the study were set. These were to identify whether
the SJS-SHS teachers are satisfied in their job in terms of job security and work environment.
1. 68% of SJS-SHS teachers are satisfied in terms of job security (Salary, Benefits,
RECOMMENDATIONS
satisfaction of teachers:
As to job performance, school administration must continue its policy which provides
The system of recognizing the teachers for a work well-done must be improved. Also
the teachers must be given recognition for projects realized inside and outside the
Teachers must also be given opportunity for professional development. They must be
undergo researches.
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REFERENCES
APPENDICES