WORK CONTEXT AND SOCIAL SUPPORT CLIMATE AS DETERMINANTS

OF ORGANIZATIONAL RESILIENCE AMONG LIBRARIANS

______________________

A Thesis
Presented to
The Faculty of the Professional Schools
University of Mindanao
Davao City

______________________

In Partial Fulfillment
of the Requirements for the Degree
Master in Library and Information Science

________________________

RODRIGO B. SUMUOB JR.

January 2019
 ii

APPROVAL SHEET

This thesis entitled “WORK CONTEXT AND SOCIAL SUPPORT CLIMATE

AS DETERMINANTS OF ORGANIZATIONAL RESILIENCE AMONG
LIBRARIANS”, prepared and submitted by Rodrigo B. Sumuob Jr., in partial
fulfillment of the requirements for the degree Master in Library and Information
Science, has been examined and is hereby recommended for approval and
acceptance.

RICO B. MAGHUYOP, EdD

Adviser

PANEL OF EXAMINERS

APPROVED by the Panel of Examiners on Final Defense with a grade of

PASSED.

EUGENIO S. GUHAO JR., DM

Chairperson

ESTELA R. DEQUITO, DM ANA HELENA R. LOVITOS, PhD

Member Member

MARY ANN E. TARUSAN, EdD, PhD

Member

ACCEPTED in partial fulfillment of the requirements for the degree of Master

in Library and Information Science.

Comprehensive Examination: Passed

MARIA LINDA B. ARQUIZA, EdD

VP-RPC

January 2019
 iii

ACKNOWLEDGMENT

The success of this study would not have been possible without the guidance

and help of several individuals who contributed and extended their valuable

assistance in the preparation and compilation of this study.

To Dr. Rico B. Maghuyop, whose unfailing support, encouragement

throughout the duration of this study is truly incalculable. Indeed, his patience,

motivation, and gigantic knowledge helped me while accomplishing this thesis.

To Dr. Gloria P. Gempes, my subject professor, for the guidance, wisdom,

and invaluable time, effort and knowledge.

To Dr. Eugenio S. Guhao, Jr., Dr. Estela R. Dequito, Dr. Roberto T.

Diamante, Dr. Denan S. Cariño, and Dr. Garry L. Bastida for their valuable

suggestions.

To the librarians from different institution for being attentive and cooperative

respondents, and for sharing their experiences in answering the questionnaire.

To Dr. April B. Evangelista, Executive Vice President of St. John Paul II

College of Davao, for her encouragement and leadership that inspired me to finish

the study.

Last but not the least, to my beloved mother Mrs. Teresita B. Sumuob who

gave moral support and understanding to do this major accomplishment. Above all,

to our Almighty God, for giving me the strength. Thank you so much Lord God.

R.B.S.
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ABSTRACT

The main purpose of this study attempted to determine which domain of work

context and social support climate best influences organizational resilience among

librarians. The research was done through non-experimental quantitative research

design utilizing descriptive-correlational technique using Mean, Pearson r and

Regression analysis as statistical tools. The sample of this study was generated

through universal sampling technique with 141 librarians from various academic,

private, public and school libraries in Davao City as respondents. The research used

an adopted questionnaire that was modified to suit the current study. The study

revealed a very high work context and social support climate among librarians in

terms of work autonomy, task variety, feedback from job, social support, and

organizational identification, while knowledge sharing is high. The organizational

resilience among librarians is very high in terms of organizational adaptation and

organizational competitiveness, while organizational value is high. From the result

of the study, it was found out that there is a significant relationship between the work

context and social support climate and organizational resilience. Among the

indicators of work context and social support climate, the feedback from job as the

domain best influences organizational resilience among librarians.

Keywords: library and information science, work context and social support
climate, organizational resilience, correlational design, Philippines
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TABLE OF CONTENTS

Page

TITLE PAGE i

APPROVAL SHEET ii

ACKNOWLEDGMENT iii

ABSTRACT iv

TABLE OF CONTENTS v

LIST OF TABLES viii

LIST OF FIGURES ix

DEDICATION x

Chapter

1 INTRODUCTION

Rationale 1

Research Objective 3

Hypothesis 4

Review of the Related Literature 4

Theoretical Framework 25

Conceptual Framework 27

Significance of the Study 29

Definition of Terms 30

2 METHOD

Research Design 31

32
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Research Locale

Population and Sample 34

Research Instrument 35

Data Collection 37

Statistical Tool 38

Ethical Consideration 38

3 RESULTS

Level of Work Context and Social Support Climate among 41

Librarians

Level of Organizational Resilience among Librarians 42

Significance on the Relationship between 34

43
Work Context and Social Support Climate and
Organizational Resilience among Librarians 35

Significance on the Influence of Work Context and 45

Social Support Climate on Organizational
Resilience among Librarians

4 DISCUSSION

Work Context and Social Support Climate among Librarians 48

Organizational Resilience among Librarians 49

Significance on the Relationship between 49

Work Context and Social Support Climate and
Organizational Resilience among Librarians

Significance on the Influence of Work Context and 53

Social Support Climate on Organizational
Resilience among Librarians

Conclusion 55

Recommendations 56

59
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REFERENCES

APPENDICES

A Statistical Tables 77

B Research Instrument 78

C Letters to Validators 79

D Summary of Ratings for Expert Validators 80

E Validation of Rating Sheets 81

F Letter Permission to Conduct Study 82

G Certificate of Appearance 83

H Certificate of Public Forum 84

I Turnitin (Plagiarism Checker) Result 85

J Editor Certificate 86

CURRICULUM VITAE 87

Curriculum Vitae of External Validator

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LIST OF TABLES

Table Page

1 Level of Work Context and Social Support Climate among 45

Librarians

2 Level of Organizational Resilience among Librarians 46

3 Significance on the Relationship between 47

Work Context and Social Support Climate and
Organizational Resilience among Librarians

4 Significance on the Influence of Work Context and 49

Social Support Climate on Organizational
Resilience among Librarians
 ix

LIST OF FIGURES

Figure Page

1 Conceptual Framework of the Study 31

2 Map of the Philippines and Davao City 36

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DEDICATION

This scholarly work is dedicated to my family especially to my precious and very

understanding mother Teresita, to St. John Paul II, to my friends, especially Ate

Easel Joy and Christine who serve as my motivation and inspiration for the

accomplishment of this academic endeavor. To Almighty Father, the foundation of

all my knowledge, wisdom, strength, and fortitude.

R.B.S