STRUCTURED NARATIVE TABLE OF

CONSUMER HANDLING

No Intity Input Process Output

1 Customer Order the stuff Purchase the stuff Struck of the
purchase
2 Receiver office The orderer Tell the payment
Enter the detail to orderer
3 Customer Capture the
purchase Send to company -
requisition
4 Purchase office Purchase Enter the detail The company’s
requisition confirmation
5 Computer Purchase List the order Saved in purchase
requisition data data
6 Company inventory Check and prepare Deliver the order
the stuff to cutomer

7 Customer Receive the stuff Demage of the stuff complain

8 Customer service The complain from The company’s Decision of the

customer confirmation company