Patrick Deng

(415) 308-7731 ♦ Patrick.Deng@student.csulb.edu ♦ www.linkedin.com/in/pdeng001 ♦ Long Beach, CA

Education
California State University, Long Beach
Master of Business Administration Expected: May 2020
University of California, Riverside
Bachelor of Arts in Business Economics, Minor in Business Administration June 2015
Professional Experience
JOBAR INTERNATIONAL, INC – Carson, CA
Business Analyst Intern September 2018 – Present
• Build dashboards of key performance indicators using Tableau & Power BI.
• Build Jet reports for executives and managers by querying the Microsoft Dynamics ERP system.
• Gather requirements of key stakeholders to determine the necessary functions of a new ERP system
that automates e-commerce, order processing, and inventory management.
• Spearhead the process of implementing a new CRM system to track analytics for sales efficiency.

DELL’ORO GROUP, INC – Redwood City, CA

Associate Financial Analyst June 2018 - July 2018
• Starting in January 2016, directly supported both the vice president with financial analysis of
Microwave Transmission & Mobile Backhaul companies, and the CEO with the PBX and phones
market, cutting their time spent on the research by half so they could expand other research areas.
• Analyzed a leading manufacturer’s PBX and phone prices and disagreed with their executives over
the rapid rise of their ASP’s which they claimed was due to recurring revenue. The next quarter, they
released a correction stating that they did not count promotional SKU’s from promotions.
• Produced a report using excel models and charts that summarized the top 15 service provider
equipment manufacturers over seven technology areas and showed their strengths and weaknesses.
Senior Marketing & Operations Associate December 2016 - June 2018
• Led initiative to get an updated prospect mailing list by working with Avren Events to host a webinar
on 5G technologies, which had more than two hundred registrants.
• Supported sales director and helped the company grow new sales profits by 35% year over year.
• Created training files and trained employees on how to perform various functions in our CRM.
• Worked with technology forums to market our research on their portals.
• Created corporate communications and marketing materials for clients, prospects, and press.
• Handled inbound sales inquiries, contract preparations, and contract negotiations.
• Planned presentations and events such for both clients and prospects to demonstrate our analyst’s
knowledge, and to grow relations with key equipment manufacturers and financial clients.
Operations Associate December 2015 – December 2016
• Learned how to utilize the company's new CRM database and created queries for targeted marketing.
• Researched over 60 new prospect companies and 180 contacts for each new product launched.
• Streamlined the system to track logged time of employees by using links in Microsoft Excel.
• Led client support and answered ad-hoc questions, ensuring client satisfaction.
• Managed accounts receivable by processing payments and delivering financial reports to the CEO.
• Organized analyst meetings and logistics for client & prospect meetings at their location by
communicating with executives at over 50 local companies.
Data Entry Associate October 2015 – December 2015
• Reduced the time it took to audit reports by 50% by creating a process where screenshots were taken
of formatting issues and having the analyst fix the issues, so they do not occur every time we audit.
Skills
Technical: Power BI, Jet Reports, Tableau, MySQL, Infor & Zoho CRM, Microsoft Dynamics NAV,
Advanced Excel, Access, and PowerPoint