Professional Documents
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Chief Operating Officer
Chief Operating Officer
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EXECUTIVE SUMMARY
CAREER HISTORY
Reported to the regional CEO , Country CFO and Global CIO. Responsible for business in
Australia and New Zealand, operating turnover 205 AUD. Staff 200.
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Key Achievements
Designed and launched a new on-line stockbroking strategy leading to a fivefold increase
in new accounts, record trading volumes and performance significantly above targets.
Revived the wholesale division. Lead significant online stockbroking
mandate wins.
Led the business through a significant change management program and
restructure where functions were centralised and all sales, marketing, dealing and
support functions were transformed.
Operating costs were reduced by over 45% and staff numbers by 40% (to
165).
Successfully integrated 2 distinct businesses ensuring they worked together
and leveraged off each other for the benefit of the entire business.
Developed a strong relationship with industry bodies during a time when
the industry was under intense scrutiny.
Delivered significant cultural change to one of open, communicative,
collaborative and approachable management.
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