Manualofoperations2016 PDF

PHILIPPINE COCONUT AUTHORITY
Manual of Operations
1
TABLE OF CONTENTS
page/s
Foreword 4
Creation of PCA 5
PCA Table of Organization 6
PCA Mandate 7
Mission, Vision and Core Values 8
PCA Strategy Map 9
Performance Pledge 10
Feedback and Redress Mechanism 11
List of PCA Frontline Services 12
Step-by-Step Procedures for Frontline Services 13-70
PCA Directory 71-91
Annexes 92-197
2
Annexes
I. Forms Used in Requesting Frontline Services Page/s
A. Customer Information Sheet 92
B. Feedback Form 93
C. Laboratory Services Division 94-97
D. Permit to Cut Coconut Trees 98
E. Transport/Transhipment Clearance 99
F. Application to Cut Coconut Trees 100
G. Certificate of Inspection/Verification (Land Conversion) 101-102
H. Application for Registration (Coconut Traders) 103-108
I. Registration Fee Matrix 109
II. Flowcharts
J. Work Flowchart in Filing of Criminal/Civil Case 110
K. Procedure in Handling Administrative Case 111
L. Work Flowchart in Requesting for Legal Opinions 112
M. Work Flowchart in Requesting for Certification of No Pending Administrative Complaint/Case 113
N. Work Flowchart in Requesting for Preparation of Affidavits, SPA’s etc. and Notarization of Documents 114
O. Flow of Disbursements (Financial Management & Services Department) 115-120
P. Property Management Division 121
Q. Physical Inventory Flow 122
R. Disposal of Assets System Flow 123-126
S. PCA In-House Procurement Process 127
T. Flowchart in General Services Division 128
U. Manpower Development Division 129-131
V. HRDD, Personnel Division 132-139
W. Records and Communication Division Flowchart 140
X. Flowchart: Processing of Applications/Filling-up of Vacant Positions (Officers) 141
Y. Flowchart: Processing of Applications/Filling-up of Vacant Positions (Rank and File) 142
Z. Process Flow of Documents – Office of the Deputy Administrator, Research and Development Branch 143
AA. Application for Permit to Cut Coconut Trees 144
BB. Application for Certificate of Inspection/Verification (CIV) for Coco Lands Applied for Conversion 145
CC. Application for Registration as Coco Lumber Dealer/Trader 146
DD. Application for Registration as Buko, Nut, Copra, Coco Products & By-products Dealer/Trader 147
EE. Assessment and Monitoring Service on the PCA Fee Assessment and Collection 148-149
III. Circulars and Orders

FF. Corporate Order 01, Series 2015 (July 8, 2015) 150-165
GG. Administrative Order No. 01, Series of 2009 (Mar. 11, 2011)
“Amended Rules & Regulations Implementing PD1854” 166-172
FF. Administrative Order No. 01, Series of 2009 (Mar. 11, 2011)
“Further Certain Amending Provisions of Administrative Order No. 01, Series of 2003” 173-179
II. Administrative Order No. 01, Series of 2010 (March 5, 2010) 180-186
JJ. Amendment to AO No 01, Series of 2009 (Dec. 22, 2009) 187
KK. Administrative Order No. 01 Series of 2011 (Oct. 15, 2009) 188-189
LL. Administrative Order No. 01 Series of 2003 (June 16, 2003) 190-196
MM. Memorandum Circular No. 02, Series of 1996 (Feb. 1, 1996) 197
3
FOREWORD
The Philippine Coconut Authority (PCA) is mandated to promote the rapid integrated
development and growth of the coconut and other palm oil industry in all its aspects
and to ensure that the coconut farmers become direct participants in, and beneficiaries
of such development and growth (P.D. 1468, Art. 1, Sec. 2). Pursuant to the Code of
Corporate Governance for Good Governance for GOCCs, PCA is also mandated to carry
out its governance in a transparent, responsible and accountable manner and with
utmost degree of professionalism and effectiveness.
To achieve these mandates and to provide high standard of services to its citizens or
clients, the Citizen’s Charter is issued. The Charter embodies PCA’s commitment of
service which shall serve as guide for its clients in availing of the Authority’s services. It
also contains feedback and redress mechanisms for improvement towards client’s
satisfaction.
GLENN B. SANTOS
Officer-in-Charge
4
CREATION OF PCA
The Philippine Coconut Authority (PCA) was created in June of 1973 through
Presidential Decree (P.D.) No. 232, absorbing the powers and functions of the
Coconut Coordinating Council (CCC), the Philippine Coconut Administration
(PHILCOA), and the Philippine Coconut Research Institute (PHILCORIN). It
became an independent public corporation in 1976 (P.D. 961), further amended by
PD 1468 otherwise known as the Revised Coconut Industry Code, an attached
agency of the Department of Agriculture (DA) since 1987 as provided for in the
New Administrative Code of 1987. At present, PCA was transferred from the DA
to the Office of the President (OP) by virtue of Executive Order No. 165 issued on
May 15, 2014, together with the National Food Authority (NFA), National Irrigation
Administration (NIA), and Fertilizer and Pesticide Authority (FPA), with the
primary objective of enhancing and coordinating the efforts of these offices in
fulfilling their respective mandates.
5
6
PCA MANDATE
“It is hereby directed to be the policy of the State to promote the rapid
integrated development and growth of the coconut and other palm oil
industry in all its aspects and to ensure that the coconut farmers become
direct participants in, and beneficiaries of, such development and growth. “
It establishes the legal basis for PCA’s sole stewardship and responsibility
over the COCONUT and other PALM OIL industries for the benefit of the
coconut and oil palm farmers.
(Article 1, Section 2, P.D. 1468 or the Revised Coconut Industry Code)
7
MISSION
The Philippine Coconut Authority shall ensure the development and
implementation of high value programs for the coconut and other palm
oil industry carried out in transparent, responsible, and accountable
manner and with utmost degree of professionalism and effectiveness.
VISION
A developed and globally competitive coconut and other palm oil industry
that contributes to food security, improved income, and enhanced
participation of all stakeholders by 2020.
CORE VALUES
Professionalism, Integrity, Transparency, Excellence
8
Strategy Map
9
PERFORMANCE PLEDGE
We, the officials and employees of the Philippine Coconut Authority commit to:
Serve you promptly, efficiently and with utmost courtesy by authorized

personnel with proper identification from Mondays to Fridays,
8:00 a.m. to 5:00 p.m. without noon break;
Ensure strict compliance with service standards, with written explanation
for any delays in frontline services;
Respond to your complaint about our services the soonest or within the
day through our complaint and assistant desk and take corrective measures;
Value every citizen’s comments, suggestions and needs including those
with special need such as the differently-abled, pregnant women and
senior citizens; and
Empower the public through 24/7 access to information on our policies,
programs, activities and services through our website (www.pca.da.gov.ph)
All these we pledge because YOU deserve no less.
10
FEEDBACK AND REDRESS MECHANISMS
Please let us know how we have served you by doing any of the following:
Accomplish our Feedback Form available in the different offices and put in
the box at the Public Assistance and Complaints Desk
Send your feedback through e-mail at hrddrcd@gmail.com
Talk to our Front Desk Officer (FDO)
If you are not satisfied with our service, your written/verbal complaints
shall immediately be attended to by the FDO at the Public Assistance
and Complaints Desk.
THANK YOU for helping us continuously improve our services.
11
FRONTLINE SERVICES
1. Assessment and Collection of PCA Fees
2. Chemical and Micro-biological Analyses of Agricultural Samples
and Coconut Products and By-Products
3. Issuance of Export and Commodity Clearances
4. Registration of Processors, Exporters and Traders of Coconut Products
and By-Products
5. Registration of Coco Lumber Traders/Processors (Issuance of Certificate
of Registration)
6. Registration of Chainsaws`
7. Accreditation Fee on Coconut Seednuts/Seedlings Producers
and Oil Palm Nurseries
8. Issuance of Permit to Cut
9. Issuance of Permit to Transport Coconut Lumber
10. Application for Land Use Conversion
11. Quasi-frontline Services (PCA’s Programs and Projects)
12
Processing Time
Type of Frontline Service Fees Forms (Under normal Person In Charge
circumstances)
1. Assessment and PCA Fee of P0.12 per kilo of copra or it Purchases 8-10 minutes Central Office:
Collection of PCA copra or it’s equivalent in other coconut Report Action Officer/
Fees products such as: Domestic Sales Assessment and
Crude Coconut Oil (CNO) - P0.19355/kg. Report Monitoring Service
Cochin Oil - P 0.20374/kg. Export Sales (AMS)
Edible Coconut Oil (RDB) – P 0.20482/kg. Report (formerly CISF
Desiccated Coconut (DCN) – P 0.18553/kg. Production Dept.)
Whole Nut/Fresh Coconut – P 0.0282/kg. Report
Virgin Coconut Oil (VCO) -P 0.46028/kg. Inventory Regional Office:
Coconut Milk - P 0.11611/kg. Report Action Officer
Coconut Milk Powder - P 0.55512/kg. CISF Agriculturist/
Fatty Alcohol* Fatty Acid* Certification CPRO/DC1/RM
Coco-Methyl Ester* Laundry Soap* PCA letter
Toilet Soap/Bath Soap* billing
Coco Diethanolamide* Assessment
Alkanolamide* Order of
Payment
*Assessment rates shall be determined on the basis of the
company’s production data. The PCA Fee shall be computed
based on the crude coconut oil content of these products.
2. Chemical and 1.Nitrogen, Total (Automated Colorimetric) P 600.00 5-10 working Action Officer
Microbiological 2.Phosphorus, Total (Automated Colorimetric) 500.00 days Laboratory
Analyses of Coconut 3.Potassium, Total (Flame Photometric) 500.00 (per sample) Services Division
Products and By- (LSD)
Products
A. Plant/Fertilizer and
other Agro/Bio-
related Samples
13
Processing Time
Type of Frontline Fees Forms (Under normal) Person In Charge
Service circumstances)
4. Calcium, Total (AAS)1 P 600.00

5. Magnesium, Total (AAS) 600.00
6. Sodium, Total (Flame Photometric) 500.00
7. Sulfur, Total (Automated Turbidimetric) 500.00
8. Chlorine, Acid Soluble (Potetionmetric) 800.00
9. Boron, Total (automated Colorimetric) 800.00
10. Iron, Total (AAS) 700.00
11. Iron Total (ICP-AES)2 900.00
12. Manganese, Total (AAS) 700.00
13. Manganese, Total (ICP-AES) 900.00
14. Zinc, Total (AAS) 700.00
15. Zinc, Total (ICP-AES) 900.00
16. Copper, Total (AAS) 700.00
17. Copper, Total (ICP-AES) 900.00
18. Molybdenum (ICP-AES) 900.00
19. Lead, Total (AAS) 700.00
20. Lead, Total (ICP-AES) 900.00
21. Cadmium (ICP-AES) 1,000.00
22. Nickel (ICP-AES) 1,000.00
23. Aluminum (ICP-AES) 1,000.00
24. Chromium ICP-AES) 1,000.00
25. Selenium (ICP-AES) 1,000.00
26. Arsenic (ICP-AES) 900.00
27. Cobalt (ICP-AES) 1,000.00
28. Mercury (ICP-AES) 1,000.00
29. Crude Silica (Gravimetric) 400.00
30. Moisture (Air-oven) 400.00
31. Ash 400.00
32. Organic Carbon (Automated Colorimetric) 300.00
33. Organic Matter (Gravimetric) 300.00
34. pH (Potentiometric) 200.00
35. Electrical Conductivity (EC) 200.00
14
Processing Time
Type of Frontline Service Fees Forms (Under normal) Person In Charge
circumstances)
B. Soil/Soil Conditioners 1. Nitrogen, Total (Automated Colorimetric) P 600.00
2. Phosphorus, Available (Automated
Colorimetric) 400.00
3. Exchangeable Bases
 Potassium (Flame Photometric) 400.00
 Sodium (Flame Photometric) 400.00
 Calcium (AAS) 600.00
 Magnesium (AAS) 600.00
4. Organic Carbon/Matter (Automated
5. Exchangeable Activity (Titrimetric) 300.00
6. Trace Elements, Available
 Iron (AAS) 500.00
 Copper (AAS) 500.00
 Manganese (AAS) 500.00
 Zinc (AAS) 500.00
7. Boron, Water Soluble (Automated
8. Aluminum, Extractable (ICP-AES) 1,000.00
& other heavy/toxic metals & non-metals
12. Soil Texture (Bouyoucos) 300.00
C. Water/Waste Water 1. Nitrogen, Total (Automated Colorimetric) 400.00

2. Phosphorus, Total (Automated Colorimetric) 400.00
3. Potassium, Total (Flame Photometric) 400.00
4. Calcium, Total (AAS)1 500.00
5. Magnesium, Total (AAS) 500.00
6. Sodium, Total (Flame Photometric) 400.00
7. Sulfur, Total (Automated Turbidimetric) 400.00
15
Processing Time
Forms (Under normal) Person In
Type of Frontline Service Fees circumstances) Charge
8. Chlorine, Acid Soluble (Potetionmetric) 500.00

9. Trace Elements
 Boron, Total (automated Colorimetric) 500.00
 Iron, Total (AAS) 500.00
 Iron Total (ICP-AES)2 900.00
 Manganese, Total (AAS) 500.00
 Manganese, Total (ICP-AES) 900.00
 Zinc, Total (AAS) 500.00
 Zinc, Total (ICP-AES) 900.00
 Copper, Total (AAS) 500.00
 Copper, Total (ICP-AES) 900.00
 Molybdenum (ICP-AES) 900.00
 Lead, Total (ICP-AES) 1,000.00
 Cadmium (ICP-AES) 1,000.00
D. Virgin Coconut Oil 1. Arsenic (ICP-AES) P 900.00

2. Lead, Total (AAS) 600.00
Lead, Total (ICP-AES) 900.00
3. Iron, Total (AAS) 600.00
Iron Total (ICP-AES) 900.00
4. Copper, Total (AAS) 600.00
Copper, Total (ICP-AES) 900.00
E. Coconut Methyl Ester 1. Phosphorus (ICP-AES) P 1,000.00

(CME/Biodiesel)
16
Processing Time
Type of Frontline Service Fees Forms (Under normal Person In Charge
circumstances)
F. Copra A. Chemical Analysis:
1. Oil Content (Soxhlet Method) P 800.00
2. Moisture Content (Oven Method) 400.00
3. Free Fatty Acid 500.00
4. Color (Lovibond) 200.00
B. Aflatoxin Analysis (Bond Elut HPTLC) 3,000.00
G. Copra Cake/Meal/Pellets A. Chemical Analysis:

1. Oil Content (Soxhlet Method) P 800.00
2. Moisture Content (Oven Method) 400.00
3. Ash 500.00
B. Aflatoxin Analysis (Bond Elut HPTLC) 3,000.00
C. Microbiological Analysis:
1. Salmonella P 700.00
2. E. Coli 400.00
H. Coconut Oil (Crude, RBD, A. Chemical Analysis:

Cochin, Hydrogenated 1. Moisture Content (Oven Method) 400.00
Coconut Oil, Paring Oil, 2. Free Fatty Acid (Titration Method) 400.00
Shortening) 3. Color (Lovibond) 200.00
4. Peroxide Value 800.00
5. Iodine Value (Hanus Method) 800.00
6. Saponification Value 800.00
7. Acid Value 400.00
8. Unsaponifiable Matter 1,200.00
9. Specific Gravity 500.00
B. Microbiological Analysis:
2. E. Coli 500.00
3. Aerobic Plate Count 500.00
4. Coliform Count 500.00
5. Molds & Yeast Count 500.00
17
Processing Time
Type of Frontline Service Fees Forms (Under normal) Person In
circumstances) Charge
I. Acid Oil/Fatty Acid A. Chemical Analysis:

Distillate (FAD) 1. Moisture Content (Oven Method) P 1,000.00
2. Free Fatty Acid (Titration Method) 400.00
6. Saponification Value 800.00
7. Unsaponifiable Matter 1,200.00
8. Saponifiable Matter 1,200.00
9. Total Fatty Matter 1,200.00
J. Virgin Coconut Oil A. Chemical Analysis

1. Moisture Content (Oven Method) P 400.00
2. Free Fatty Acid (Titration Method) 400.00
B. Microbiological Analysis
1. Salmonella 700.00
2. E. Coli 500.00
5. Molds and Yeasts Count 500.00
Staphylococcus 600.00
K. Desiccated Coconut A. Chemical Analysis

(per composite of 1. Oil Content (Soxhlet Method) P 800.00
30,000 lbs. per cut) 2. Moisture Content (Oven Method) 400.00
3. Free Fatty Acid (with solvent extraction) 500.00
4. Sulfur Dioxide 500.00
18
Processing Time
Type of Frontline Service Fees Forms (Under normal Person in charge
circumstances)
2. E. Coli 500.00
L. Coconut Flour A. Chemical Analysis

1. Oil Content (Soxhlet Method) P 800. 00
2. Moisture Content 400.00
3. Free Fatty Acid (with solvent extraction) 500.00
4. Sulfur Dioxide 500.00
2. E. Coli 500.00
6. Staphylococcus 600.00
M. Coconut Sap Sugar A. Microbiological Analysis

2. E. Coli 500.00
B. Chemical Analysis
1. Ash 800.00
2. Water Activity 500.00
19
Processing Time
circumstances)
N. Coconut Sap Syrup A. Microbiological Analysis

2. E. Coli 500.00
B. Chemical Analysis
1. pH P 250.00
O. Canned Coco Milk (Gata), A. Chemical Analysis

Coconut Juice/ Coco Water 1. Oil Content P 800.00
in Cans or Tetrapak 2. Moisture Content 400.00
3. pH 250.00
4. Specific Gravity 500.00
5. Titratable Acidity 400.00
2. E. Coli 500.00
P. Coco Cream Powder, A. Chemical Analysis

Creamed Coconut, 1. Oil Content (Soxhlet Method) P 800.00
Macapuno or Young Fruit 2. Moisture 400.00
Preserved, Frozen Coco Milk 3. Free Fatty Acid 500.00
& Shredded Coconut 4. pH 250.00
5. Protein 1,500.00
6. Ash 800.00
20
Processing Time
Person in
Type of Frontline Service Fees Forms (Under normal
charge
circumstances)
Q. Coconut Vinegar A. Chemical Analysis

1. Titratable Acidity P 400.00
R. Cooked Acidified Nata de A. Chemical Analysis

Coco 1. pH P 250.00
2. Physical and Sensory Evaluation 300.00
3. Formalin Test 800.00
S. Processed Nata de Coco A. Chemical Analysis

(Low Acid) 1. pH P 250.00
2. Physical & Sensory Evaluation 300.00
1. Commercial Sterility 1,000.00
T. Raw Nata de Coco A. Chemical Analysis

1. pH P 250.00
2. Physical & Sensory Evaluation 300.00
U. Coconut Shell Charcoal A. Chemical Analysis

1. Moisture (Oven Method) P 400.00
2. Ash 800.00
3. Volatile Combustible Matter 800.00
V. Coconut Peat A. Chemical Analysis

1. pH P 250.00
2. Moisture (Oven Method) 400.00
21
Processing Time
Type of Frontline Fees Forms (Under normal Person in
Service circumstances) charge
2. E. Coli 500.00
W. Coconut Pith A. Chemical Analysis

2. Ash 800.00
3. Extractives 1,200.00
4. Acid- Insoluble Lignin 1,500.00
X. Coconut Coir A. Chemical Analysis

Y. Special Analysis 1. Aflatoxin B1 (Bond Elut HPTLC Method) P 3,000.00

2. Extractives 1,200.00
3. Acid- Insoluble Lignin 1,500.00
5. Sulfur Dioxide (J. Pointing) 500.00
6. Heating Value 3,000.00
7. Silica & Sand 1,200.00
8. Protein (Kjeltec Method) 1,500.00
9. PAH Analysis (Coconut Oil) 6,000.00
10. (Copra, CEC, DCN) 6,800.00
11. Staphylococcus 600.00
12. Anaerobic Bacteria 1,000.00
13. Commercial Sterility 1,000.00
14. Enterobacter 600.00
Z. Other Fees 1. Certification Fee P 200.00

Training Fee P2,000-5,000.00
22
Processing Time
Type of Frontline
Fees Forms (Under normal Person in charge
Service
circumstances)
3. Issuance of Export Export Processing Fee P 320.00 Export 10 working days Central Office:
and Commodity (per Export Declaration) Clearance and Action
Clearance Laboratory Analysis Fee required Officer/Assessment
(Refer to PCA A.O. 01, s2003) documents and and Monitoring
Inspection & Supervisory Fees 940.00 order of Service (AMS)
a. Desiccation Coconut payment (formerly
-per Export Declaration, maximum CISF Dept.)
of 2 container vans per E.D. plus 3,100.00
b. Bulk loading Regional Office:
i. Copra P 4.40 per Metric Ton plus 3,100.00 Action Officer/
ii. Coconut oil and/or its derivatives Regional Office/
P 5.40 per Metric Ton plus 3,100.00 Provincial Office/
iii. Copra cake/Meal/Pellets Agriculturist/
P 4.40 per Metric Ton plus 3,100.00 CPRO/PCDM/RM
c. For general cargo packed in cans, bags,
crates, etc. P 626.00 per E.D. maximum
of 2 container vans plus 3,100.00
PCA Fee of P0.12 per kilo of copra or it’s
equivalent in other coconut products such as:
Crude Coconut Oil (CNO) - P0.19355/kg.
Cochin Oil - P 0.20374/kg.
Edible Coconut Oil (RDB) – P 0.20482/kg.
Desiccated Coconut (DCN) – P 0.18553/kg.
Whole Nut/Fresh Coconut – P 0.0282/kg.
Virgin Coconut Oil (VCO) -P 0.46028/kg.
Fatty Alcohol
Fatty Acid
Methyl Ester
Coconut Milk - P 0.11611
Coconut Milk Powder - P 0.55512/kg.
23
Processing Time
circumstances)
4. Registration of Fees based on authorized capitalization (AC) PCA-TMAD Form 2-3 working Action Officer/
Processors, Exporters New Renewal Surcharge #AF-007 days Regional Office/
and Traders of Coconut (14%) Order of Provincial Office/
Products and P50,000 & below P 200.00 200.00 28.00 Payment Agriculturist/
By-Products (Issuance of Over P50T-P100T 500.00 500.00 70.00 PCA Certificate of CPRO/PCDM/RM
Certificate of Over P100T-300T 1,500.00 750.00 105.00 Registration
Registration) Over P300T-1.5M 2,500.00 1,250.00 175.00
Over P1.5M-2M 1/5 of 1% 2,000.00 280.00
Over P2M-10M 1/5 of 1% 3,000.00 420.00
Over P10M-25M 1/5 of 1% 5,000.00 700.00
Over P25M-50M 1/5 of 1% 8,000.00 1,120.00
Over P50M-100M 1/5 of 1% 10,000.00 1,400.00
Over P100M 1/5 of 1% 20,000.00 2,800.00
(Fees based on authorized capitalization (AC))
New Renewal Surcharge PCA-TMAD Form 1-1-2 hours Action Officer/

5. Registration of Coco Less than 1M P 1,000.00 500.00 14% # AF-007 2 hours Regional Office/
Lumber Traders/ 1M – 5M 3,500.00 1, 500.00 14% Order of Provincial Office/
Processors (Issuances of Over 5M 5,000.00 2,500.00 14% Payment Agriculturist/
Certificate of PCA Certificate of CPRO /PCDM/RM
Registration) Registration
6. Registration of Chainsaw Per Unit: PCA-TMAD Form Action Officer/

New P 1,000.00 #AF-007 Regional Office/
Renewal 500.00 Order of Provincial Office
Surcharge is 50% of renewal fee Payment /Agriculturist/
For more than a year, renewal fee is considered as PCA Certificate of CPRO/PCDM/RM
new registrant
Registration
24
Processing
Time
Type of Frontline Service Fees Forms Person in charge
(Under normal
circumstances)
7. Accreditation Fee on Application Fee valid for 2 years Application Letter 5 Working Action Officer/
Coconut Seednuts/ New/Renewal P 1,500.00 Eligibility Evaluation days Regional Office/
Seedlings Producers & Oil Application Fee valid for 1 year Sheet Provincial Office/
Palm Nurseries (From Jan. 1 to Dec. 31) Certificate of Agriculturist/
a. Coconut Seednuts/ New/Renewal P 25,000.00 Registration PCDM/RM
Seedlings Producers
b. Oil Palm Nurseries
8. Application for Permit to Cutting Permit Fee per every tree PCA prescribed 10 Working Action Officer/
Cut Coconut Trees applied for cutting P 100.00 Application Form days Regional Office/
Filing/Processor Fee to paid Order of Payment Provincial Office/
in the following rates: Permit to Cut Agriculturist/
PhP 100.00 – 1 to 50 coco trees PCDM/RM
PhP 250.00 – 51 to 100 coco trees
PhP 1,000.00 – 501 or more coco trees
9. Issuance of Permit to Transport Fee based on vehicle to be used: PCA prescribed 35 minutes Action Officer/
Transport Coco Lumber a. smaller than jeep P 50.00 Application for Regional Office/
b. Jeep 300.00 Transport Permit Provincial Office/
c. Elf or Six (6) wheeler truck 700.00 Order of Payment Agriculturist/
d. Ten wheeler truck 1,500.00 Transport/Transhipment PCDM/RM
e. Close Van 1,500.00 Permit
f. Trailer Truck 2,000.00
10. Application for Certificate Devoted to coconuts: Letter request 3-4 days Action Officer/
of Inspection & (Fee as per Land Title basis) Order of Payment Regional Office/
Verification for Land Use Less than 5 has. Certificate of Inspection Provincial Office/
Conversion Inspection Fee PhP 10,000.00 and Verification Agriculturist/
Filing Fee 1,000.00 PCDM/RM
25
Processing Time
circumstances)
Less than 5 has.

Inspection Fee PhP 10,000.00
Filing Fee
1,000.00
More than 5 has.
Inspection Fee 15,000.00
Filing Fee 2,000.00
Not devoted to coconuts:
Less than 5 has.
Filling Fee 1,000.00
More than 5 has.
Filling Fee 1,000.00
11. Quasi Frontline Services None Priority Listing of PCPP Action Officer/
Participants Regional Office/
a. Accelerated Coconut (NCPP/PCPPDOC2K8-1) Provincial Office/
Planting/ Replanting Participant’s Interest Agriculturist/
Program (ACPRP) and Farm Suitability PCDM/RM
Assessment (PIFSA)
a.1 Participatory Coconut (NCPP/PCPPDOC2K8-2)
Planting Project (PCPP)
a.2 Coconut Seedlings
Dispersal Project (CSDP)
a.3 Indigenous People
Outreach Project (IPOP)
26
Processing Time
circumstances)
b. Salt Fertilization None Masterlist Action Officer/

Project (SFP) Benchmark Info. Form Regional Office/
Yield Assessment Form Provincial Office/
Agriculturist/
DC1/RM
c. Kaanib Enterprise None CBO Deed of Undertaking Action Officer/

Dev’t. CBO Profile Regional Office/
Project (KEDP) Project Implementation Provincial Office/
Plan Agriculturist/
DC1/RM
27
Step-by-Step Procedures for Frontline Services
1. ASSESSMENT AND COLLECTION OF PCA FEES
Schedule of Availability:
Monday-Friday
8:00 a.m. – 5: 00 p.m. without noon break
Client/Requesting Party
1. Exporters
2. Oil Millers
3. Desiccators
4. Oil Refiners
5. Oleochemical Producers
6. Virgin Coconut Oil (VCO) Producers
7. Other processors of coconut meat
Documentary Requirements:
Company’s letter/purchases report and/or receipt of deliveries of coconut products subject to PCA Fee assessment.
PCA Letter-billing sent to company or Assessment and Monitoring Services (AMS) Certification
AMS Certification
Company check payment
Duration: 8-10 minutes
28
How to avail of the service:
Duration of
Activity Person in
Step End-User/Client Service Provider Fees Form
(Under Normal Charge
Circumstances)
1 Submit accomplished • Receive and examine 5 minutes per Trade Control PCA Fee of P0.12 per Report on
letter/purchases report of purchases report (form purchase Examiner/ kilo of copra or its Purchases of
coconut products* or PCA letter 060) and/or other report/transaction CPRO equivalent in other Coconut Products
-billing sent to company or AMS Documents check payment coconut products PCA Form 060, 062,
Certification and company check • Compute amount of PCA such as 063, 064 and 068
payment Fee to be paid based on Crude Coconut Oil AMS Certification
volume purchased/ (CNO)- P0.19355/kg
*domestic/export sales of delivered to the company Cochin Oil-
coconut products/production • Verify the authenticity of P0.20374/kg.
inventory of coconut products the check/ Edible Coconut Oil
• Correctness of (RDB)
entries/amount stated on - P 0.20482/kg.
the check Desiccated Coconut
(DCN) - P 0.18553/kg. PCA Letter-
2 Receive the Assessment Order of • Issue Order of Payment 2 minutes per Cashier/ Whole Nut/Fresh billing
Payment check payment Accountable Coconut - P
Officer 0.0282/kg. Assessment
Virgin Coconut Oil Order of
3 Proceed to the Cashier/submit • Process payment and issue (VCO) -P Payment
Order of Payment and check Official Receipt based on 0.46028/kg.
Payment or cash the Order of Payment Fatty Alcohol
prepared by the Trade Fatty Acid
Control Examiner Methyl Ester
Coconut Milk-
P0.11611/kg.
4 Go back to AMS/RO and present • Record details of payment 1 minute per Trade Control Coconut Milk Powder
O.R. to the Trade Control check payment Examiner/ –
Examiner CPRO P0.55512/kg.
END OF TRANSACTION
29
Duration of
Activity Person in
Step End-User/Client Service Provider Fees Form
Circumstances)
1 Submit accomplished • Receive and examine 5 minutes per Trade Control PCA Fee of P0.12 per Report on
letter/purchases report of purchases report (form purchase Examiner/ kilo of copra or its Purchases of
coconut products* or PCA letter 060) and/or other report/transaction CPRO equivalent in other Coconut Products
-billing sent to company or AMS Documents check payment coconut products PCA Form 060,
Certification and company check • Compute amount of PCA such as 062, 063, 064 and
payment Fee to be paid based on Crude Coconut Oil (CNO)- 068
volume purchased/ P0.19355/kg AMS Certification
*domestic/export sales of delivered to the company Cochin Oil-P0.20374/kg.
coconut products/production • Verify the authenticity of Edible Coconut Oil (RDB)
inventory of coconut products the check/ - P 0.20482/kg.
• Correctness of Desiccated Coconut
entries/amount stated on (DCN) - P 0.18553/kg.
the check Whole Nut/Fresh
Coconut - P 0.0282/kg. PCA Letter-
2 Receive the Assessment Order of • Issue Order of Payment 2 minutes per Cashier/ Virgin Coconut Oil billing
Payment check payment Accountable (VCO) -P 0.46028/kg.
Officer Fatty Alcohol Assessment
Fatty Acid Order of
3 Proceed to the Cashier/submit • Process payment and issue Methyl Ester Payment
Order of Payment and check Official Receipt based on Coconut Milk-
Payment or cash the Order of Payment P0.11611/kg.
prepared by the Trade Coconut Milk Powder –
Control Examiner P0.55512/kg.
4 Go back to AMS/RO and present • Record details of payment 1 minute per Trade Control
O.R. to the Trade Control check payment Examiner/
Examiner CPRO
END OF TRANSACTION
30
Step-by-Step Procedures for Frontline Services
2. CHEMICAL & MICROBIOLOGICAL ANALYSES OF COCONUT PRODUCTS & BY-PRODUCTS
A. Laboratory Tests for Samples
Schedule of Availability of services:

Monday - Friday
8:00 A.M. – 5:00 P.M. without noon break
Who may avail of the Service:

Coconut Manufacturers/ Processors
Desiccators
Charcoal Manufacturers
Nata de Coco Processors
Coconut Oil Millers
Virgin Coconut Oil Producers
Coconut Sugar Producers
Coconut Products and By-products processors
Other Government Agencies
Private Sector/Individual
Academe
What are the requirements:

Sample within the scope of the standard/test method
Quantity of sample submitted is adequate
Note: Submit separate samples for chemical and microbiological analysis
31
Commodity Amount of Sample Needed
Copra  5 kilos
Copra Meal/Pellets  2 kilos – 1.5 kilos (Chem. & Afla); 500g (Micro)
Coconut Shell Charcoal  1 kilo

Coconut Oil (RBD, Crude, Cochin)  3 bottles (1 liter/bottle)
Acid Oil, Fatty Acid Distillate  1 liter
 2 – 500mL (or in company’s packaging taken from 1
Virgin Coconut Oil
production batch)
Desiccated Coconut  500 grams for every 100 bags per cut
Cooked Acidified Nata de Coco  1 bottle or can (as packed) for every 100 box
Raw and Processed (Low Acid) Nata de Coco  1 pack of 1 kilo for every 100 box
Coco Cream Powder, Creamed Coconut, Macapuno

or Young Fruit Preserved, Frozen Coco Milk and  1 pouch/bottle/plastic (as packed) for every 100 box
Shredded Coconut
Canned Coco Milk (Gata), Coconut Juice/Coco

 1 can or tetrapack (as packed) for every 100 box
Water in cans or tetrapack
Vinegar  250 mL
Coconut Sugar  250 grams for every 100 box/packaging size
Coconut Flour  250 grams
32
Condition of sample as received is acceptable
Analysis required per commodity:
Copra
Oil Content Color
Moisture Aflatoxin B1
Free Fatty Acid
Copra Meal/Pellets
Oil Content Aflatoxin B1
Moisture Salmonella
Coconut Shell Charcoal

Moisture Volatile Combustible Matter
Ash Fixed Carbon
Coconut Oil (RBD, Crude, Cochin, Hydrogenated Coconut Oil, Paring Oil)
Moisture & Impurities Salmonella
Free Fatty Acid E. Coli Color Aerobic Plate Count
Peroxide Value Coliform Count Iodine Value Molds & Yeasts Count
Saponification Value Staphylococcus Acid Value Unsaponifiable Matter
Specific Gravity Aflatoxin B1
Coconut Acid Oil or Coconut Fatty Acid Distillate

Moisture & Impurities Saponification Value Free Fatty Acid Saponifiable Matter
Color Total Fatty Matter Iodine Value
Virgin Coconut Oil

Moisture & Volatile Matter Salmonella Free Fatty Acid E. Coli
Color Aerobic Plate Count Peroxide Value Coliform Count
Iodine Value Molds & Yeasts Count Staphylococcus
33
Desiccated Coconut
Oil Content Salmonella Moisture E. Coli
Free Fatty Acid Aerobic Plate Count Sulfur Dioxide Coliform Count
Aflatoxin B1 Molds & Yeasts Count Staphylococcus
Cooked Acidified Nata de Coco

Ph Aerobic Plate Count Physical & Sensory Evaluation
Raw and Processed (Low Acid) Nata de Coco

pH Physical & Sensory Evaluation
Coco Cream Powder, Creamed Coconut, Macapuno or Young Fruit Preserved, Frozen Coco Milk and Shredded Coconut
Canned Coco Milk (Gata), Coconut Juice/Coco Water in cans or tetrapack

Salmonella Coliform Count E. Coli
Molds & Yeasts Count Aerobic Plate Count
Vinegar
Titratable Acidity
Coconut Sugar
Water Activity Coliform Count Salmonella
Molds & Yeasts Count E. Coli Staphylococcus
Aerobic Plate Count
Coconut Flour
Oil Content Aerobic Plate Count Moisture
Coliform Count Free Fatty Acid Molds & Yeasts Count
Salmonella E. Coli
Duration: 5-10 working days
34
Duration of
Step Applicant/Customer Service Provider Activity Person in Fee Form
(For 1 Sample Charge
Under normal
circumstances)
1 Submit the sample Receive the sample in accordance 5 minutes Laboratory Refer to the Schedule
with the requirements. Identify if: Services of PCA Laboratory
a. Export Division Analysis Fees
b. Referential (LSD) Staff (AO No. 02, s. 2012)
c. Experimental
d. Survey
Give 1 copy of the signed

2 Read and fill-out forms: Customer’s Contract to the 10 minutes LSD Staff 1. ADM-SF01
Customer’s Contract customer while the other copy Customer’s
(for new customer) and for LSD file Contract
Test Request 2. ADM-SF02
Record and code the sample Test Request
3 10 minutes LSD Staff
For referential samples, prepare
the Order of Payment in 5 minutes LSD Staff
triplicate.
Give 2 copies to the customer
and attach the third copy to the
Test Request.
Cashier
4 For payment: 6th floor, PCA R&D Bldg. 5 minutes PCA Cashier ADM-SF03
Present the Order of LSD Staff Order of
Payment to the Cashier Payment for
Receive, record and attach the Samples
5 Give one copy of the duplicate copy to the Test 5-10 minutes LSD Staff/
Claim Stub to LSD Request Laboratory
Aide
35
Duration of Activity
Step Applicant/Customer Service Provider (For 1 Sample Under Person in Fee Form
normal Charge
circumstances)
Label the sample

Submit coded sample to the
Analysts concerned for testing
a) For referential Testing of sample Chemical: Sr. Science Res.

samples, present 3 – 5 working days Specialist
Claim Stub. Sc. Res.
b) For export samples Aflatoxin/PAH Specialist
5 – 10 working days Division Chief III
c) For experimental
samples Microbiological: Sr. Science Res.
8 continuous Specialist
d) For survey samples working days Sc. Res.
Specialist
6 Data Processing
(analysis results) 20 minutes LSD staff/Sr. Sc.
Res. Specialist
Release results to the
Customer 5 minutes LSD Staff
Submit to the unit concerned LSD Staff

Submit to the regional office
Concerned
END OF TRANSACTION
36
B. Laboratory Tests for Shelflife Samples
Virgin Coconut Oil

Coconut Sugar
Coconut Flour
Monday - Friday
Virgin Coconut Oil Producers

Coconut Sugar Producers
Coconut Flour Producers
All samples for 1 or 2-year shelflife period must be submitted in company’s packaging coming
from 1 production batch
Amount of samples to be submitted depends on the company’s packaging
After passing the baseline analysis, a yearly payment of analysis is collected in advance
For other details and clarification, please call PCA at 928-4501 to 09 local 521 or 532
Duration:
5 – 10 working days
37
Duration of
(For 1 sample Charge
Under normal
circumstances)
1 Submit all samples for the Receive the sample in 5 minutes LSD Staff Refer to the 1. ADM-SF01
whole shelf life period accordance with the Schedule of PCA Customer’s
(same production batch) requirements. Laboratory Contract
Analysis Fees 2. ADM-SF02
2 Read and fill-out forms: Give 1 copy of the signed 10 minutes LSD Staff (AO No. 02, s. Test Request
Customer’s Contract Customer’s Contract to the 2012) ADM-SF03
(for new customer) and customer while the other copy Order of
Test Request for LSD file. Payment for
Samples
Record and code the sample 10 minutes LSD Staff
Prepare the Order of Payment 5 minutes LSD Staff

in triplicate for the baseline
analysis. Give 2 copies to the
customer and attach the 3rd
copy to the Test Request
3 For payment: Cashier 5 minutes PCA Cashier
Present the Order of 6th floor, PCA R&D Bldg.
4 Payment to the Cashier Receive, record and attach the 5 minutes LSD Staff
Give one copy of the Claim duplicate copy in the
Stub to LSD Test Request
Label the sample
Submit coded sample to the 5 minutes LSD Staff

Analysts concerned for testing
Testing of sample
38
Duration of
Step Applicant/Customer Service Provider Activity Person in Charge Fee Form
(For 1 sample
Under normal
circumstances)
Chemical:
3-5 working days Sr. Science Res.
Specialist
Aflatoxin: Sc. Res. Specialist
8-10 working days Division Chief III
Microbiological: Sr. Science Res.

8 continuous Specialist
working days Sc. Res. Specialist
5 Present Claim Stub Data Processing 20 minutes LSD Staff

(analysis results)
Release results to the 5 minutes LSD Staff
customer
Prepare Order of Payment for 1
year testing.
6 For payment: Cashier 5 minutes PCA Cashier

Present the Order of 6th floor, PCA R&D Bldg.
Payment to the Cashier Chemical: Customer Service
3-5 working days Staff
7 Give one copy of the Receive, record and attach the
8 Claim Stub to LSD duplicate copy in the Microbiological: Sr. Science Res.
Wait for the result as Test Request 5 continuous Specialist
scheduled Testing of sample as scheduled working days Sr. Science Res.
Specialist
Sc. Res. Specialist
39
B. Tissue Analysis Services
Schedule of Availability of Service:
Monday – Friday
8:00 am – 5:00 pm without noon break
PCA internal clients

Government institutions
Academe
Private Sector
Request for Analysis

Sample:
leaf/plant tissue-20 grams(dried); 200 grams (fresh)
soil-500 grams (air-dried); 1 kilogram (wet)
fertilizer-500 ml(liquid); 500 grams (solid)
cocopeat- 1 kilogram
water- 1 liter
coconut methyl ester (CME)- 500 ml
virgin coconut oil (VCO)- 500 ml
coconut sap Sugar- 500 grams
40
Duration of
Under normal
circumstances)
1 Fill out Laboratory Review accomplished 10 minutes LSD staff Refer to the
Request Form form, prepare Order of Payment Schedule of
(RF#005B) and advise client to pay to the PCA
Cashier Laboratory
2 Pay to the Cashier 5 minutes Cashier Analysis Fees Order of Payment
(6th Floor R&D Bldg.) Process payment and issue Official (AO No. 02, s.
Receipt (OR) 2012)
3 Present OR 5 minutes LSD staff
Receive and label sample;
Advise client to return on date of
release of test report Science Aide
1) Prepare sample for analysis
Leaf/plants: 5 hours
If dried: oven-dry/ grind 48 hours
If fresh: clean/oven-dry/ grind
Soil: 30 minutes
If dried: pulverize/quarter/
sieve/label 1-2 weeks
If fresh: air-dry/ oven-dry/
grind/ quarter/label
Fertilizer: 15 minutes
quarter/grind
2) Chemical Analysis
Digest/ extract samples
Weigh/extract/digest/
ash/filter/dilute
41
Duration of
Under normal
circumstances)
Analyze digests/extracts by
laboratory instrumentation
Plant/leaf:
Routine (13 elements) 8 days Quality Assurance
Soil/soil conditioners: Form # 03
Routine (18 elements/ Laboratory Data
parameters) 8 days Sheet
Fertilizers
NPK (Nitrogen, Phosphorus, 4 days Quality Assurance
Potassium) Form # 005B
Complete analysis including 10 days (revised 03.02.09)
micronutrients Log Book for
Water Release of
Complete analysis 4 days Test Report
Cocopeat
Complete analysis 8 days
pH, moisture, EC 2 days
Virgin Coconut Oil (VCO)
Fe, Cu, As, Pb 8 days
(Iron, Copper, Arsenic, Lead)
Coconut Methyl Ester (CME) 8 days
P (Phosphorus)
Cocosap Sugar 10 days
Toxic elements
Special Analysis 8 days
Heavy metals/toxic elements
3) Prepare Test Report 10 minutes Sr. Science Res.
Specialist
4 Claim Test Report Release Test Report 5 minutes Division Chief III
Present OR or letter of LSD Staff
authorization
42
3. ISSUANCE OF EXPORT & COMMODITY CLEARANCES
Monday - Friday
Who may avail of the service:
I. Exporters of Coconut-based products

II. Trade Intermediaries
Packing List
Pro-form Invoice
Export Declaration
Company check payment
Duration: 1 to 5 days

(next page)
43
Duration of
Activity Person in
Step Applicant/Customer Service Provider (For 1 sample Charge Fee Form
Under normal
circumstances)
Export Clearance
1 Submit properly Accept and verify export application 2 hours Production 1. Export Processing Fee P 320.00 and required
accomplished and supporting documents and and (per Export Declaration) documents, and
application for compute regulatory fees and Regulation 2. Laboratory Analysis Fee Order of Payment
export clearance Laboratory Analysis fees. Officer (Refer to PCA A.O. 01, s.2003)
together with the (CPRO) 3. Inspection & Supervisory Fees
requirements Prepare Order of Payment a. Dessicated Coconut P 940.00
per Export Declaration Maximum of 2
Process payments and issue container vans /E.D.,plus 3,100.00
2 Pay regulatory fees Official Receipt 10 minutes Cashier b. Bulk Loading Inspection Report
and laboratory I. Copra P 4.40 - per Metric Ton Form (Buko)
analysis fees. Collect samples of commodity plus 3,100.00
for laboratory analysis 5 hours within CPRO II. Coconut Oil and/or its
Metro Manila Derivatives Test Request/
Inspect commodity before P5.40 per Metric Ton plus 3,100.00 Request for
loading (buko) 1 hour CPRO I III. Copra cake/Meal/ Laboratory
Pellets P 4.40 per Metric Ton Analysis
Prepare request for Lab Analysis plus 3,100.00
and forward to LSD together with 1 hour CPRO c. For general cargo packed
the samples in cans, bags, crates, etc.
P 626.00 per E.D. maximum of
Prepare Commodity Inspection 2 container vans per Export
Report 1 hour CPRO Declaration plus 3,100.00 Inspection Report
Form
Receive and examine export
3 Proceed to clearance application, export 5 minutes Trade PCA Fee of P0.12 per kilo of copra or
Assessment & declaration and sales invoice Control it’s equivalent in other coconut
Monitoring Services Examiner products such as:
(AMS)/Regional Compute amount of PCA fee (AMS)/CPRO Crude Coconut Oil (CNO)-0.1935/kg.
Office to be paid based on sales invoice Cochin Oil - 0.20374/kg.
Edible Coconut Oil (RDB)-0.2048/kg.
Verify authenticity of the check/ Desiccated Coconut(DCN)-0.1855/kg.
correctness of amount stated Whole Nut/Fresh Coconut-.0282/kg.
on the check.
44
Duration of
(For 1 sample
Under normal
circumstances)
4 Receive Assessment Issue Order of Payment 2 minutes per Cashier Virgin Coconut Oil Order of
Order of Payment check payment (VCO)-0.46028/kg. Payment
Fatty Alcohol
5 Proceed/submit Order Process payment and issue Fatty Acid
of Payment and check or Official Receipt based on the Methyl Ester
cash Order of Payment prepared by Coconut Milk –
the Trade Control Examiner P 0.11611/kg.
Coconut Milk Powder –
6 Go back to AMS/RO Record/fill-up form with details of 2 minutes per Trade Control P 0.55512/kg.
present O.R. to the payment check payment Examiner/CPRO
Trade Control
Examiner/CPRO Initial on the AMS portion of 1 minute Trade Control
Application form Examiner/CPRO
Sign on the application form 1 minute AMS Manager
7 Receive the export Release the form to client 1 minute Trade Control
Clearance form Examiner/CPRO
8 Go back to Action Prepare Commodity and Export 1 hour Trade Control

Officer/CPRO Clearances to incorporate Test/Lab Examiner/CPRO
Analysis Report Results
Validate entries in the Export and 30 minutes Regional Manager

Commodity Clearances
Trade Control
9 Receive Export and Approve/sign Export and Commodity 10 minutes Examiner/CPRO Export
Commodity Clearances Clearance Clearance and
Release Export and Commodity Commodity
Clearances together with Test Results; Clearance
instruct inspection/loading
supervisions to CPROs (Regions)
45
4. REGISTRATION (NEW/RENEWAL) OF PROCESSORS, EXPORTERS & TRADERS OF COCONUT PRODUCTS & BY PRODUCTS
Monday - Friday
Who may participate in the project:
I. Processors of coconut based products

II. Exporters/Traders of coconut based products
III. Trader Intermediaries
A. New Registrant
I. Processors of coconut-based products
A. Corporation
Properly accomplished and notarized Application for Registration
Registration Certificate issued by the Securities and Exchange Commission (SEC)
Articles of Incorporation and By-Laws
Municipal Permit/License
License to Operate (LTO) issued by Bureau of Food and Drugs (BFAD)
for all coconut food-based products.
Building plan and permit
Feasibility Study
46
B. Single Proprietorship/Partnership
Registration with the Department of Trade and Industry (DTI)
Articles or Contract of Partnership
Municipal permit/license
Building plan and permit
Feasibility Study
II. Exporters/Traders of Coconut-based products
A. Corporation
Registration Certificate issued by the Securities and Exchange Commission (SEC)
Articles of Incorporation and By-Laws
Municipal Permit/License
License to Operate (LTO) issued by Bureau of Food and Drugs (BFAD) for all coconut food-based products.
B. Single Proprietorship/Partnership
Municipal permit/license
III. Trade Intermediaries

Broker’s license
Registration with Security and Exchange Commission (SEC
Duration : 1 day to 3 days
How to Avail of Service:
47
Duration of
Step Applicant/ Service Provider Activity Person in Fee Form
Customer (For 1 sample Charge
Under normal
circumstances)
1 Submit documents Receive/review application 20 minutes Coconut Authorized Capitalization Amount

for registration for registration and Production P50,000 and below
supporting documents and P 200.00
Regulation Over P50,000 to P100,000
Conduct information 1 day Officer 500.00 Over P100,000
verification (Plant/Office (CPRO) to P 300,000 P 1,500.00
inspection). Over P300,000 to P1.5M
Prepare report of inspection CPRO 2,500.00 Over 1.5 to P2M 1/5 of 1%
and Certificate of Over P2M to P10M 1/5 of 1%
Registration Over P10M to P25M 1/5 of 1%
Over P25M to P50M 1/5 of 1%
Review and evaluate 1 day Regional Over P50M to P100M 1/5 of 1%
application for registration Manager Over P100M 1/5 of 1%
and supporting documents
and approve/sign
Certificate of Registration.
2 Prepare Order of Payment 10 minutes CPRO Order of

and advice client to submit Payment
a copy of the receipt
3 Pay Registration Fee Process payment and issue 10 minutes Cashier

Official Receipt
Release Certificate of 2 minutes CPRO

Registration
48
B. RENEWAL OF REGISTRATION
What are the requirements?

Mayor’s permit/municipal permit
Duration : 1 to 2 days

Duration of
Step End-user/Client Service Provider Activity Person in Charge Fees Form
(Under Normal
Circumstances)
1 Fill-out application for Advise client to get certification of 1 minute CPRO Application for
renewal of registration no PCA obligation from Trade Control Registration
Assessment and Monitoring Examiner
Services (AMS)
2 Submit accomplished Receive/evaluate application 1 minute Trade Control

application for renewal form and other documents Examiner
of registration to AMS
Verify from the AMS records 3 minutes Trade Control
status of company’s compliance Examiner
on the payment of PCA fees and
submission of reportorial
requirements
Prepare Certification to be signed 3 minutes AMS Manager

by the AMS Manager to Regional
Office
Review the documents/Sign the 2 minutes Trade control

Certification Examiner
Certification
3 Sign receipt of Release the Certification 1 minute
Certification
49
Duration of
Under normal
circumstances)
4 Submit documents for Receive/review application 20 minutes CPRO Authorized Capitalization Amount Application
renewal of registration for registration and inform P50,000 and below P 200.00 for
together with Certification the client of the amount of Over P50,000 to P100,00 500.00 Registration
of no PCA fee obligation Registration Fee. Over P100,00 to P300,000 750.00
from AMS Over P300,00 to P1.5M 1,250.00
Prepare Order of Payment 10 minutes CPRO Over P1.5M to P2M 2,000.00
and advise client to submit Over P2M to P10M 3,000.00
a copy of the receipt. Over P10M to P25M 5,000.00
Over P25M to P50M 8,000.00
5 Pay registration fee to the Process payment and issue 10 minutes Cashier Over P50M to P100M 10,000.00 Order of
Cashier O.R. Over P100M 20,000.00 Payment
Form
Prepare evaluation and 20 minutes CPRO For late renewal, a surcharge of
Certificate of Registration equivalent to 14% of the renewal fee
Approve Certificate of 20 minutes Regional

Registration Manager
6 Receive Certificate of Release Certificate of 10 minutes CPRO

Registration Registration
END OF TRANSACTION
50
5. REGISTRATION OF COCO LUMBER TRADERS/PROCESSORS

Monday - Friday

Coco lumber traders/processors

A. Single Proprietor- Domestic
- Trade Name (DTI Registration)
- Mayor’s/Municipal Permit
B. Corporation
- SEC Registration
- Articles of Incorporation & By-Laws
- Mayor’s/Municipal Permit
Duration: 5 hours & 40 minutes

Duration of
Step End-user/Client Service Provider Activity Person in Fees Form
Circumstances)
1 Secure and accomplish Provide application form & ½ day Agriculturist/ Capitalization: PCA
application form. the list of required CPRO Less than PhP 1M Form #
supporting documents. - New PhP 1,000.00 AF-007
- Renewal 5,000.00
2 Submit duly Receive and review the 30 minutes Agriculturist/ PhP 1M – 5M-New 3,000.00
accomplished and application and its supporting CPRO -Renewal 1,500.00
notarized application documents. Over PhP 5M-New 5,000.00
form with complete Issue Order of Payment -Renewal 2,000.00
supporting documents. Surcharge is @ 14%
51
Duration of
(Under Normal
Circumstances)
3 Pay the corresponding Process payment & issue OR. 10 minutes Accountable Order of
fees to the accountable Officer/ Cashier Payment
officer/cashier
Prepare Certificate of 10 minutes Agriculturist/
Registration. CPRO
Forward the Certificate of 30 minutes Agriculturist/

Registration to the RM/PCDM CPRO
for signature and approval.
4 Receive the Certificate of Release the Certificate of 10 minutes Agriculturist/

Registration Registration CPRO
END OF TRANSACTION
52
6. REGISTRATION
8. OF CHAINSAWS
APPLICATION FOR ISSUANCE OF PERMIT TO CUT
Schedule
ScheduleofofAvailability ofof
Availability services:
Service:
Monday - Friday
Monday – Friday
7:00
8:00A.M.
am ––5:00
5:00pm
P.M.without
withoutnoon
noon break
break
Who
Who may
mayavail
availofofthe
theservice:
Service:
Chainsaw owners
Landowner or authorized representative
Controlling majority of the co-owners
Any authorized representative of a corporation
Chainsaw unit
Tenant, worker, tiller or farmer
Proof of ownership
Barangay Captain or owner of land/property that is endangered
by coconut
Duration: 2 hours trees planted in adjacent land.
How to avail of the Service:
PCA prescribed application form for Permit to Cut
Valid I.D. or Community Tax Certificate
Proof of ownership or legal possession of affected land
(TCT’s, Tax Declaration, etc.)
Affidavit of non-encumbrance
Additional requirements:
Duly notarized written consent or Special Power of Attorney (SPA)
if applicant is through a representative
Duly approved board resolution for corporation
Notarized written consent of co-owners
Sangguniang barangay resolution
Final conversion order issued by DAR/Cert. of Conversion
to other crops issued by DA.
Duration: 10 days and 10 minutes
53
Duration of
(Under normal Charge
circumstances)
1 Fill out PCA/Prescribed Agriculturist determine the 5 minutes Agriculturist Cutting Permit Fee is PCA
Application Form for Permit completeness of application P100.00 for every tree prescribed
to Cut (PTC) and submit and its supporting applied for cutting. Application
supporting documents. documents Form
Issue order of payment. Filing/Processor Fee to be
2 Pay to the Cashier the 5 minutes Cashier paid in the following rates: Order of
corresponding non- Process payment and issue P100.00 – 1 to 50 coco payment
refundable cutting permit Official Receipt (OR) trees
fee and filing/ processing Agriculturist post the P250.00 – 51 to 100 coco
fee. application in Brgy. Hall and trees
3 the site/area subject of 5 minutes Agriculturist/ P500.00 – 101 to 500 coco Certificate of
Present OR and wait for the application for 7 days. Also DC1/ trees Posting
application to be conduct verification, field P1,000 .00 – 501 or more
processed/ verified. and ocular inspection and coco trees
consultations to determine
veracity of documents. 9 days Agriculturist Proof of
DC1/RM/ Consultation
Submit to DC1 his Inspection
recommendation on and
whether application should Evaluation
be granted or not. Report
4 Sign and receive the 1 day Administrator
approved Application for Issue the Permit to Cut Permit to Cut
PTC
END OF TRANSACTION
54
9. ISSUANCE OF PERMIT TO TRANSPORT COCO LUMBER TRADERS/PROCESSORS

Monday – Friday
Who may avail of the Service;

Transporter of coco lumber

Properly accomplished PCA prescribed application form for transport permit.
Copy of the permit to Cut
Duration: 35 minutes

Duration of
Circumstances)
1 Accomplish PCA Agriculturist determine 5 minutes Agriculturist Transport Fee based on vehicle PCA
prescribed application the completeness of /DC1/CPRO to be used: prescribed
form for transport permit. application and receive a. smaller than jeep PhP 50.00 Application for
a copy of the Permit to b. Jeep 300.00 Transport
Cut c. Elf or six wheeler truck 700.00 Permit
2 Pay appropriate fee to the 5 minutes Cashier d. Ten wheeler truck 1,500.00 Transport
cashier Issuance of Order of e. Closed van 1,500.00 Transhipment
Payment f. Trailer truck 2,000.00 Permit
Process payment and
3 Present OR and wait for issue Official Receipt 20 minutes Agriculturist
the application to be (OR) DC1
processed
Prepare the Transport 5 minutes
Permit
4 Receive the approved Approve and issue the
Transport Permit Transport Permit
END OF TRANSACTION
55
10. APPLICATION FOR CERTIFICATE OF INSPECTION AND VERIFICATION FOR LAND USE CONVERSION

Monday – Friday
Who may avail of the Service;

Landowner or his authorized representative

1. Any identification that sufficiently identifies the applicant (such as community/residence certificates, voter’s ID, driver’s license, etc.)
2. Proof of ownership/ legal possession of subject land (TCTs, OCTs, Tax Decs.)
3. Notarized SPA or written consent of the land owner(s)
4. Any supporting document that may be required by the PCDM/RM.
Duration: 3-4 days

Duration of
Circumstances)
Devoted to coconuts:
1 Submit letter request Receive and review the 1 hour Agriculturist/ (Fees are per Land title basis)
with the required completeness of the CPRO Less than 5 has.
supporting documents. documents submitted Insp. Fee – PhP 10,000.00
Filing Fee – PhP 1,000.00
Issue order of payment 5 minutes Agriculturist/ More than 5 has. Order of
CPRO Insp. Fee – PhP 15,000.00 payment
Not devoted to coconuts:
Less than 5 has.
Insp. Fee – PhP 10,000.00
More than 5 has.
Insp. Fee – PhP 15,000.00
56
Duration of
Circumstances)
2 Pay the Process payment and issue OR 5 minutes Accountable PCA/FOB Form
corresponding fees Officer/ Cashier 01-98
(LUC#3 items
3 Receive the Conduct verification, field and 1 ½ days Agriculturist/ 2 [b])
approved CIV ocular inspection/ investigations as CPRO
to the veracity of the documents
submitted.
Submit Certificate of Inspection 5 days Agriculturist/

and Verification (CIV) containing CPRO
the result of inspection and
verification to the PCDM
Division Chief I
Sign the CIV and indorse the CIV 1 hour CPRO/RTS/RM
with supporting documents and
recommend for the approval and
signature of the RM.
Review and evaluate the CIV with 2 days

supporting documents and
recommends the approval and
signature of the RM.
Regional
Return the approved CIV to the 30 minutes Manager/
concerned PCDM for issuance to Admin. Officer/
the applicant Division Chief I
57
Quasi Frontline Services
A. ACCELERATED COCONUT PLANTING AND REPLANTING PROGRAM (ACPRP)

1. PARTICIPATORY COCONUT PLANTING PROJECT (PCPP)
Monday - Friday
Who may participate in the project:

1. Individual coconut farmers (landowner, owner-tiller, tenant) and would-be coconut farmers
2. Coconut Farmers Organizations/Cooperatives (CFOs/CFCs)
3. Agrarian Reform Beneficiaries (ARBs)
4. Integrated Social Forestry (ISF) Beneficiaries
5. Indigenous Peoples (IPs)
What are the requirements/equity contributions:

1. Must have the readily available area for coconut planting and/or replanting of at least 0.50 hectares to a maximum of 5.00
hectares.
2. Must show proof of land ownership (if landowner or owner-tiller, ARBs and ISFBs)and landowner’s letter of consent (if
tenant).
3. Must have readily available source of good quality seednuts/planting materials.
4. Willing to adopt PCA recommended technologies on seednut nursery establishment and maintenance and transplanting and
management of seedlings.
5. Willing to provide counterpart fund in the form of seednuts and labor for nursery operations and maintenance and
transplanting.
Duration: Six (6) working days per farmer
How to avail of the project:
58
Duration of
Under normal
circumstances)
1 Enlist at the nearest PCA Interview and enlist would-be One day Agriculturist None Masterlist of
Municipal or Barangay offices or farmer participants. Approved
PCA designated registration Participants
areas located in the barangay. Inspect and review proof of One day Agriculturist None (MAPs)
ownership/letter of consent or
authorization letter presented.
2 Undergo Farmers’ Training on Conduct project briefing/ one day Agriculturist None PCPP/Doc02;
GAP on proper nursery orientation seminar and training
operations and maintenance and
seedlings transplanting and care Conduct nursery inspection and one day-six Municipal None PCPP Doc04A
and maintenance. evaluation under Phase I and months Evaluation
Coconut Planting Inspection and Team (MET);
Evaluation Report under Phase II. Regional
Evaluation
Team (RET)
Meet and discuss with the
3 Avail of the incentive under participants the result of nursery one day Agriculturist/ None Certificate of
Phases I and II and acknowledge evaluation. SA/ Division Payment, Payroll &
receipt of check and affix Chief/ RTS/ Acknowledgement
signature in Certificate of Liquidation of PCPP incentives Regional Receipt
Payment, Payroll and Manager/ (CPPAR)
Acknowledgement Receipt LGUs Minutes of the
(CPPAR) Meeting;
Narrative Report
END OF TRANSACTION
59
2. COCONUT SEEDLINGS DISPERSAL PROJECT (CSDP)

Monday – Friday
Who may avail of the Project:

1. Coconut farmers
2. Coconut Farmers Organizations
3. LGUs, NGOs, GAs and Agrarian Reform Communities

1. Must have at least 0.5 ha. of coconut land planted with bearing coconut trees
2. Must show proof of land ownership (TCT, Tax Declaration) and authorization if tenant
3. Willing to plant the coconut seedlings/seednuts
4. Willing to adopt PCA recommended salt fertilization technologies
5. Provide counterpart in the form of labor in hauling and planting the seednuts/seedlings.
Duration: One (1) week per farmer participant
Duration of
Circumstances)
1. Register at the nearest PCA Interview and enlist would-be 1 – 2 Hours Agriculturist, None Masterlist of Approved
Municipal or barangay Offices Farmer Participants (Master CCDO Participants (MAPs) and
or PCA designated registration listing of Participants) And Division Farm Suitability
areas located in the barangay. Chief I Assessment (FSA)
Present the proof of

2. ownership/letter of consent or Inspect, Review and Consolidate 1 Hour Agriculturist None
authorization letter. the proof of ownership/letter of and Division
consent or authorization letter Chief I
60
Duration of
(Under normal
circumstances)
3. Undergo Project briefing/ Conduct training, 1 day Agriculturist and None Certificate of Training
orientation and training on project briefing and Division Chief I Nursery Operations
proper nursery operations orientation. Report (NOR)
/maintenance & seedling MAPAPs
transplanting and care &
maintenance.
4. Pick up seedlings/ seednuts. Distribute the Coconut 1 Day (waiting time Agriculturist and None Acknowledgement
Receive and acknowledge Seednuts/Seedlings to for requests Division Chief I Receipts (ARs)
receipts of participants approval depends
seedlings/seednuts on the availability
of the Regional
Manager)
5. Plant the seedlings. Monitoring of farms of 1 day-1 week Agriculturist and None Field Planting Report
participants (depends on the CCDO (participant (FPS) and Monitoring
6. Allow access to the farm for no. of approved shall be the Form
monitoring. seedlings) one to
shoulder
all the
7. Avail of the incentive and Meet and discuss with 1 day Agriculturist/SA/ expenses in Certificate of
acknowledge receipt of the participants the Division Chief/ picking up Payment, Payroll and
check and affix signature in result of nursery RTS/Regional the Acknowledgement
Certificate of Payment, evaluation Manager/LGUs seedlings) Receipt (CPPAR)
Payroll, Acknowledgement
Receipt (CPPAR) Liquidation of IPOP 1 day None Minutes of the
incentives Meeting; Narrative
Report
END OF TRANSACTION
61
3. INDIGENOUS PEOPLE OUTREACH PROGRAM (IPOP)
Monday - Friday
8:00 A.M. – 5:00 P.M. No Noon Break
Who may avail of the project:

Indigenous People

1. Must have at least 0.5 ha. of coconut land planted with bearing coconut trees.
2. Certificate from the tribal chieftain as a proof that you are Indigenous People.
3. Proof of ownership (optional)
4. Willing to plant the coconut seedlings/seednuts.
5. Willing to adopt PCA recommended salt fertilization technologies.
6. Provide counterpart in the form of labor in hauling and planting the seednuts/seedlings.
Duration: One (1) week per farmer participant

Duration of
Circumstances)
1. Register at the nearest PCA Interview and enlist would-be 1 – 2 Hours Agriculturist/ None Masterlist of Approved
Municipal or barangay Offices Farmer Participants (Master CCDO/Division Participants (MAPs) and
or PCA designated registration listing of Participants) Chief I Farm Suitability
areas located in the barangay. Assessment (FSA)
Present the proof of Agriculturist

2 ownership/letter of consent or Inspect, Review & consolidate 1 Hour and Division None
authorization letter. the proof of ownership/letter of Chief I
consent or authorization letter
62
Duration of
circumstances)
3. Undergo Project briefing/ Conduct Training, 1 day Agriculturist and None Certificate of Training
orientation and training on project briefing and Division Chief I
proper nursery operations orientation Nursery Operations
and maintenance and Report (NOR)
seedling transplanting and
care and maintenance
MAPAPs
4. Pick up seedlings/seednuts, Distribute the 1 Day (waiting Agriculturist and None Acknowledgement
Receive and acknowledge Coconut Seednuts/ time for Division Chief I (participant shall Receipts (ARs)
receipts of seedlings/ Seedlings to requests be the one to
seednuts participants approval shoulder all the
depends on the expenses in
5. Plant the seedlings availability of Agriculturist and picking up the Field Planting Report
the Regional CCDO seedlings) (FPS) and Monitoring
6. Allow access to the farm for Manager) Form
monitoring Monitoring of farms Agriculturist and None
of participants 1 day-1 week CCDO
(depends on the
no. of approved
7. Avail of the incentive and seedlings)
acknowledge receipt of Agriculturist/SA/ None Certificate of
Meet and discuss Division Chief/ Payment, Payroll and
check and affix signature in with the participants
Certificate of Payment, 1 day-6 months RTS/Regional Acknowledgement
the result of nursery Manager/LGUs Receipt (CPPAR)
Payroll & Acknowledgement evaluation
Receipt (CPPAR) 1 day
Minutes of the Meeting;
Liquidation of IPOP Narrative Report
incentives
63
B. COCONUT FERTILIZATION PROJECT
Monday - Friday
8:00 A.M. – 5:00 P.M. (No Noon Break)

1. Coconut farmers

Must have at least 0.5 hectares minimum to 10 hectares maximum of coconut land planted with bearing coconut trees
Willing to apply the salt fertilizers on time as required by PCA
Willing to adopt PCA recommended salt fertilization technologies
Provide counterpart in the form of labor in the hauling and application of salt fertilizers
Duration:Average of One (1) day per activity
Duration of
(Under Normal
Circumstances)
1. Attend info dissemination Conduct information 1 day RTS, Agriculturist and None __
campaign/ meeting dissemination Division Chief I
2. Register and present Enlist and register 1 hour RTS, Agriculturist and None Annex A- Masterlist of
required documents participants at the Division Chief I Farmer-Participants
barangay or municipal
level. Benchmark Information
Form 1 & 2
64
Duration of
circumstances)
3. Present the area offered for Conduct farms suitability 1 day Agriculturist None Benchmark Information Form 1
the project assessment None &2
None
Gather benchmark
information
4. Allow access to the farm for 1 day Annex D-
Inform participants of Agriculturist Acknowledgement Receipt and
the conduct of benchmark the project outcome
info and periodic yield Certificate of Distribution and
assessment Application of Agricultural
Grade Salt Fertilizer
5. 1 day Agriculturist WeeklyDistribution and

Receive and acknowledge Supervise, Monitor the and Division Application Report
receipt of the salt fertilizers application of salt Chief I
fertilizers
6. Apply fertilizers 1 day
Agriculturist
END OF TRANSACTION
65
C. KAANIB ENTERPRISE DEVELOPMENT PROJECT
Monday - Friday

1. Coconut Farmers Organizations, Coconut Farmers Cooperatives

1. Must be a Coconut Based Organization (CBO), Coconut Farmers Association, Cooperative,
2. Micro, Small and Medium Enterprise (MSME)
3. MSME IDENTIFICATION
4. Must be registered with relevant government agencies;
5. Engage in business preferably coconut-based;
6. Accounting system and records in place;
7. Have access to local, regional or national markets.
8. Criteria for the Selection of Prospective Coconut Farm of Farmer-Participants
9. An active member of existing farmers’ organization, cooperative or association.
10. An owner-cultivator or a non-owner cultivator who opts to participate in the project with a written consent of the owner.
11. Deriving his income mainly from coconut farming.
12. Willing to undergo training and participate in the Farm Family School (FFS) that shall be established within the locality.
13. Willing to adopt farm diversification through intercropping, animal raising and other farm enterprises.
14. Willing to cooperate and be directly involved in the undertaking of the KAANIB Project.
15. Willing to provide his and his family’s labor as needed in the project.
16. At least 1 to 5 hectares with existing stand of coconut palms at their productive bearing age.
17. Accessible by transport or along farm to market road.
18. Has a good source of water from either ground or river.
19. Nearly level to rolling with fairly good internal drainage.
20. Free from liens and/or encumbrances. Otherwise, the owner must submit a written consent from the bank to allow the use of the land or
portion thereof for participation in this project.
21. No high level of infestation or infection due to pest and diseases detrimental to coconut.
22. A low yield farm but has a potential for yield increase through the application of improved cultural and farm management techniques and
practices.
Duration: Average of One (1) day per activity
66
Step Applicant/Customer Service Provider Duration of Person in Fee Form
Activity Charge
1. Register your Cooperative, association Community Profiling or 1 Day Agriculturist None Annex “A” -Socio
or Organization at the nearest Participatory Rural Appraisal In charge Economic Profile of
Provincial or Regional Office. (PRA) the Community
2. Attend briefing/ Orientation Conduct Briefing and 1 Day Agriculturist None Annex “B” -
Orientation In charge CBO/MSME Profile
3. Submission of qualification documents Identifying CBO/MSME 2 Weeks Agriculturist None Annex “C” –
(DOLE, SEC or CDA Certificate of Select Participants and In charge Baseline Survey
Registration) Conduct Baseline Survey Questionnaire
4. Attend meeting/ workshop for Identification and Planning of 1 Day Agriculturist None Annex “D”- RMA
creating Project Implementation Plan KAANIB Enterprise In charge
(PIP)
5. Filling up of an Expression of Interest Prepare a Business Plan and 1 Day Agriculturist None Annex E- EOI
(EOI), Business Plan and Project Implementation Plan In charge Annex F1- RMA
Implementation Plan Annex F2–PIP
6. Signing/Execute a Deed of Endorse to the Administrator 1 Day Agriculturist None Annex G-Pro Forma
Undertaking In charge Deed of Undertaking
7. Participate and attend the Conduct an Organizational 1 Day Agriculturist None

Organizational Readiness Training Enhancement Training In charge
(ORT)
8. Wait for the PIP approval and release Endorse to the Administrator 3-5 Months Agriculturist None Acknowledgement
funds Waiting for the approval In charge Receipts
9. Receiving and Acknowledging Receipt Consolidate the records 1 Month Agriculturist

of Project Inputs (Intercrops, In charge
Livestock, Machineries and
Equipments )
67
D. KAANIB – COCONUT AGRO-INDUSTRIAL HUB PROJECT
Monday - Friday

1. National Government Agencies (NGAs)
3. Coconut Farmers Cooperatives
4. Local Government Units (LGUs)
5. State Universities and Colleges (SUCs)
6. Government Financial Institutions (GFIs)
7. Government Owned and Controlled Corporations (GOCCs)

1. Duly registered coconut farmers organizations/cooperatives and private sector investors engaged in coconut-based
activities ranging from micro, small, medium and large scale enterprises with tie-up or partnership with coconut
farmers and farmworkers’ cooperatives duly accredited with DSWD.
2. Government organizations such as LGUs preferably through its LCIDC, NGAs, SUCs and other GOCCs who have joint
undertakins with coconut farmers cooperatives who are willing to provide the technical and logistical requirements.
3. Preparation and submission of project proposal.
Duration: Average of One (1) day per activity
How to avail of the project: (next page)
68
Step Applicant/Customer Service Provider Duration of Person in
Activity Charge Fee Form
1. Project proposal preparation. Assist in preparation of the 1 week CDO and RTS None Business plan
project proposal in-charge template
2. Submission of project proposal. Check for the completeness of 1 Day RTS in-charge None Checklist of the
the proposal Proposal
3. Guided proposal presentation Assist in answering queries, 4 hours CDO in- None None
comments and suggestions charge
4. Conduct of regional consultation/ Assist in answering queries, 1 Day CDO in- None none
parthers’ forum comments and suggestions charge
5. Evaluation of proposals Assist in incorporating and 4 hours RTS In charge None Criteria and
correction of suggestions/ Evaluation Form
comments of evaluatiors
6. Signing of MOA with qualified Assist in the conduct of 4 hours RTS in-charge None MOA Form
partners cum project briefing and briefing and orientation about Agriculturist
orientation the project In charge
7. Conduct of baseline survey Do the interview, recording, 1 month CDO In - None KEDP Baseline
completion, summarizing and charge Survey Form
submission of the survey
8. Project launching Coordination with required 1 day CDO and RTS None Programme
government and non- in-charge
government agencies required
to attend the launching
9. Implementation proper Assist in the different activities 3 years CDO and RTS None Monthly, Quarterly,
required in the successful in-charge Semi-annual and
implementation of the project Annual Forms
10. Monitoring and evaluation Assist in the conduct of Every CDO and RTS None Monitoring and
inspection/assessment in the quarter in-charge Evaluation Form
development of the project
69
ASSISTANCE ON PCA FRONTLINE SERVICES/RESPONSE TO QUERIES/COUNSELING/FEEDBACK/SUGGESTIONS
Monday - Friday
8:00 A.M. – 5:00 P.M. No Noon Break
Who may avail of the project: General Public
What are the requirements: NONE
Duration: 5 minutes
Step End-user/Client Service Provider Duration of Person in Fees Form

Activity Charge
1. Accomplish and submit Provides reply and assistance to 5 minutes Front Desk None Customer Information
Customer Information simple queries. Officer (FDO) Sheet
Sheet
For complex queries or concerns,
request client to fill-out the form
and advise him/her that the matter
will be referred to appropriate
office.
2. Accomplish the Feedback Provides response to clients’ 5 minutes Front Desk None Feedback Form
Form compliments, complaints and Officer (FDO)
suggestions.
If not satisfied with the service,

written/verbal comments/
complaints shall be immediately be
attended.
70
PCA DIRECTORY
GOVERNING BOARD
Tel. 928-4501-09 Loc. 101/ 103/ 104
Tel/Fax: (632) 920-2968
pcacorpsec8@yahoo.com.ph
FREDELITA C. GUIZA
Chairman
Tel. No.: 928- 4501 - 09 Loc. 102
RAFAEL P. SARUCAM PONCIANO A. BATUGAL

Director Director
Tel. No.: (0920) 397-1379 Tel. No.: (0977) 185-0779
Email: rafaelsarucam@yahoo.com
ABUNDIO EDICIO G. DELA TORRE OSCAR G. GARIN

Director Director
Tel. (0920) 914-1943 Tel. No.: 434-2103/ (0920) 911-1016
71
KEY OFFICIALS
GLENN B. SANTOS
Officer-in-Charge
Tel. No.: 928- 4501 - 09 Loc. 201/ 202
Email: ofad@pca.da.gov.ph
ROEL M. ROSALES
Deputy Administrator
Operations Branch
Tel. No.: 928- 4501- 09 Loc. 504, 928- 9488
Email: field_services@yahoo.com.ph
HERNANI S. YAP
Officer-in-Charge
Administrative & Finance Branch
Tel. No.: 928-4501 - 09 Loc. 333 / 928- 8982
Email: pca.afb@gmail.com
RAMON L. RIVERA
Officer-in-Charge
Research & Development Branch
Tel. No.: 928-4501 - 09 Loc. 501/ 502
Email: pca.researchbranch@gmail.com
72
PCA CENTRAL OFFICE
NAME POSITION TITLE OFFICE ADDRESS CONTACT INFORMATION

Tel. 928-4501-09
Atty. Marlon M. Terrado Attorney V Legal Affairs Service Loc. 555/ 211
lad@pca.da.gov.ph
Tel. 928- 4501- 09
Acting Head Executive
Ms. Lea Anna D. Cuarto Office of the Administrator Loc. 205
Assistant ofad@pca.da.gov.ph
Tel. 928- 4501- 09
Mr. Eduardo F. Suarez Office-in-Charge Finance Department Loc. 304
pca-fmsd@pca.da.gov.ph
Tel. 928- 4501- 09
Atty. Andrew Ian P. Edrada Board Secretary V Corporate Secretary Office Loc. 106
pcacorpsec@yahoo.com.ph
Tel. 928- 4501- 09
Mr. Dennis D. Andres Department Manager II Operations Department Loc. 509
operationsdept.pca@gmail.com
Tel. 928- 4501- 09
Assessment &
Ms. Zenaida A. Leoncio Department Manager I Loc. 301/ 218
Monitoring Service cisf_pca@yahoo.com
Tel. 928- 4501- 09
Ms. Lea N. Buenaagua Department Manager I Internal Audit Department Loc. 513
mso_pca223@yahoo.com
Tel. 928- 4501- 09
Administrative & General
Engr. Edsel B. Pabellano Officer-in-Charge Loc. 228
Services Department pca_agsdco@yahoo.com.ph
73
PCA CENTRAL OFFICE

Tel. 928-4501-09
General
Engr. Edsel B. Pabellano Division Chief III Loc. 222
Services Division
Tel. 928-4501-09
Ms. Marcel C. Cuaresma Officer-in-Charge Human Resource Division Loc. 404
pca_hrdpd@yahoo.com
Tel. 928-4501-09
Engr. Edgardo Q. Del Rosario Division Chief III Property Division Loc. 407
propdiv2015@yahoo.com
Tel. 928-4501-09
Division Chief III Accounting Division Loc. 227
leyshiraquino@yahoo.com
Tel. 928-4501-09
Ms. Cherry Pie M. Garay Officer-in-Charge Budget Division Loc. 225
pcabudget@gmail.com
Tel. 928-4501-09
Collection & Disbursement
Ms. Madeleine M. Corpuz Division Chief III Loc. 226
Division pca_cdd@yahoo.com
Tel. 928-4501-09
Laboratory Services
Ms. Ma. Celia M. Raquepo Division Chief III Loc. 525
Division pca_psad@yahoo.com.ph
Tel. 928-4501-09
Mr. Pablo A. Romero Officer-in-Charge Field Operations Division Loc. 507
pcafield_01@yahoo.com.ph
74
PCA CENTRAL OFFICE

Tel. 928-4501-09
Farmers Welfare & Institutional
Officer-in-Charge Loc. 510
Development Division
services_logistics@yahoo.com.ph
Tel. 928-4501-09
Oil Palm & Other
Ms. Marianita N. Eroy Division Chief III Loc. 522
Special Concern & PD oilpalm_04@yahoo.com
Tel. 928-4501-09
Market Research &
Ms. Rosela B. Villaruel Division Chief III Loc. 205
Promotion Division rbvpca@yahoo.com
Trade Information & Tel. 928-4501-09

Ms. Luz Brenda P. Balibrea Division Chief III
Relations Division Loc. 408
75
PCA REGIONAL/PROVINCIAL OFFICES
Region I, II, III, IVB
Marvi V. Marasigan Regional Manager III 2nd Flr Guesthouse Building, Tel# 927-5227
Regional Office PCA Compound, Elliptical Road, TeleFax# 924-4761
QC CP#09279776005
'09084188195
pca_r1_4b@yahoo.com
Inocenio F. Famfulme Officer-in-Charge Brgy Calero, Calapan City TeleFax#(043) 288-1032
PCA Oriental/ Oriental Mindoro (Provincial Office) CP#09185532694

Occidental Mindoro San Jose St., Mamburao, '09199948991
Occidental Mindoro (Satellite Office) '09266427272
pcacalormin@yahoo.com
Teofila F. Lingon Division Chief I Isok I, Boac, Marinduque Telefax#(042) 332-1373

PCA Marinduque CP#09165523863
felylingon@yahoo.com
Edilberto M. Nicolas Division Chief I New Government Center Building, TeleFax#(048) 433-2430
PCA Palawan Sta Monica, Puerto Princesa, CP#09212674818
Palawan '09174608200
palawanpca@yahoo.com
Eleazar O. Parohinog Division Chief I Pangasinan Tel#(075) 522-6988

PCA Ilocos Norte/Sur, Barangay Tebag East, Sta Barbara, 529-1834
La Union, Pangasinan, Pangasinan CP#09274326241
Cagayan & Isabela pcapangasinan@yahoo.com.ph
76
Satellite Office
Bobby B. Simon Agriculturist I Ilocos Norte Tel#(077) 772-0095

39 D Samonte Avenue, Barangay CP#09185910302
7B Laoag City, Ilocos Norte pcailocosnorte@yahoo.com.ph
bobby.simon@yahoo.com
imeldacabaloan@yahoo.com
Francisco C. de Belen, Jr Acting Senior Agriculturist Ilocos Sur CP#0193899763

Barangay Quimmarayan, '09263130607
Sto Domingo, Ilocos Sur isur_coconut@yahoo.com
fedebelenjr@yahoo.com
Pacita G. Jucutan Agriculturist II La Union Tel#(072) 607-3406

2/F Regional Soils Laboratory Bldg CP#09303143642
DA-RFO I, Aguila Road, La Union citadel_pg600@yahoo.com
pca_launion@yahoo.com
Visitacion Rivero Agriculturist I Cagayan Tel#(078) 844-3168

Andrew Building, Caritan Sur, CP#09199868253
Tuguegarao, Cagayan '09266548961
pcacagayan@yahoo.com
Isabela Tel#(078) 624-2014

Soil & Water Management Station CP#09212674818
(SWMS) Old Building, Baligatan, '09174608200
Ilagan City, Isabela pcaisabela2013@yahoo.com.ph
77
Satellite Office
Judy dP. Pingco Division Chief I Zambales CP#09166911409

PCA Aurora, Zambales Balili, Palanginan, Iba, Zambales iduds@yahoo.com
& Bataan pcabatzam2013@yahoo.com
Bataan
3/F City Hall Annex, Doña Dominga
Building, Don Manuel Banson
Avenue, Balanga City, Bataan
Juan F. Milar Aurora CP#09999940067

PCA Aurora, Trading Center '09985401577
Sitio Setan, Calabuanan, pcaaurora2013@yahoo.com.ph
Baler, Aurora
Protacio G. Rubia Officer-in-Charge DA Building, Odiongan, Romblon TeleFax#(042) 567-5437

PCA Romblon CP#09058733143
pca_romblon@yahoo.com
78
Region IV-A
Erlene C. Manohar Regional Manager III Barangay Isabang, Lucena City Tel#(042) 373-6998
Regional Office TeleFax# (042) 710-6095
CP#09175003992
pcaiv@yahoo.com
Jaime C. Gamier Division Chief I CJ & J Building, National Road CP#09163066495

PCA Batangas/Cavite Maraouy, Lipa City, Batangas '09258866591
jim gamier@yahoo.com
pcalipabats@yahoo.com.ph
Joselito C. Alcantara Division Chief I D.Fandino St., Brgy 3, Alaminos, TeleFax#(049) 521-0415
PCA Laguna/Rizal Laguna CP#09293930676
pcalag_ riz@yahoo.com.ph
Lanie M. Lapitan Division Chief I Barangay Isabang, Lucena City TeleFax#(042) 717-1378
PCA Quezon I CP#09228881564
pcaq1@yahoo.com.ph
Ronaldo H. Rosales Division Chief I A Mabini corner Arcaya Sts., TeleFax#(042) 317-6503
PCA Quezon II Plaza Rizal, Gumaca, Quezon CP#09322851989
balintawak28@yahoo.com
79
Region V
Mateo B. Zipagan Regional Manager III Rizal St., Old Albay District, TeleFax#(052) 481-0589
R-V, Legaspi City Sagpon, Legaspi City CP#09279656189
pcar5@yahoo.com
mbzipagan@yahoo.com
Allejandro Eduardo O. Division Chief I Balogo, Sorsogon City CP#09255113796

Olaguera PCA Sorsogon pcasorsogonofreg5@yahoo.com
Alvin R. Trespeces Division Chief I Rizal St., Old Albay District, CP#09062769205
PCA Albay/Catanduanes Sagpon, Legaspi City pcaalbay@yahoo.com
John I. Villareal Division Chief I Denios Bldg Complex, Tel#(052) 472-1200

PCA Camarines Sur I Maharlika Highway, Zone 5, CP#09398349216
Concepcion Grande, Naga City j_villareal49@yahoo.com
Jerry M. Bacolod Officer-in-Charge Mabini St., Masbate City CP#09282482052

PCA Masbate pcar5masbate@yahoo.com
Eduardo B. Allorde Division Chief I National Highway Road, Zone 4, Tel#(052) 456-0826
PCA Camarines Sur II San Isidro, Iriga City CP#09209269745
pcav_camsurii@yahoo.com
Editha P. Idnani Division Chief I 1st Floor Barcelona Building, CP#09998810176

PCA Camarines Norte Magallanes Iraya, Daet, editha_idnani@yahoo.com.ph
Camarines Norte
80
Region VI
Jose S. Cruz Regional Manager III DA-BPI Compound, Barangay Tel#(033) 523-9606
Regional Office Inangayan, Sta Barbara, Iloilo City TeleFax#(033) 333-0006
5002 CP#09186142747
pca_r6@yahoo.com
joey2006jsc@yahoo.com.ph
Rodrigo G. Gamarcha, Jr Division Chief I 2nd Floor Aurora Building Tel#(034) 709-1855
PCA Negros Occidental Lacson St., Mandalagan, CP#09392085808
Bacolod City philcoa_noc@yahoo.com
rodrigo.gamarcha@yahoo.com
Plevy R. Raco Division Chief I PCA Aklan Tel#(036) 500-6631

PCA Aklan/Antique 2nd Flor, Door 3 & 4 Magdael Bldg TeleFax#(036) 268-4113
corner E Acevedo & Quimpo Sts., plevyreyes@yahoo.com
Kalibo, Aklan 5600 pca_atiatihan2007@yahoo.com
PCA Antique - Sub Office
2nd Floor Eagle's Place Building Tel#(036) 540-8454
Tobias Fornier St., San Jose Antique pcaantique@yahoo.com
Joel P. Solis Division Chief I PCA Iloilo TeleFax#(033) 523-9605

PCA Iloilo/Guimaras DA-BPI Compound Brgy. Inangayan, CP#09192893386
Sta Barbara, Iloilo 5002 joelsolis@yahoo.com
pca_iloilo@yahoo.com
Guimaras Sub-Office
PCA-SCFO Center DA Compound Tel#(033) 581-2065
San Miguel, Jordan, Guimaras pca_guimaras@yahoo.com
Jeffrey A. delos Reyes Division Chief I 3rd Floor Capiz Government and Tel#(036) 620-0627
PCA Capiz Business Center, Provincial Park, CP#09209810009
Roxas City pcacapiz@yahoo.com
jeffdir2013@gmail.com
81
Region VII
Timoteo R. Lago, Jr Regional Manager III DA-7 Mandaue Experiment TeleFax#(032) 345-0009
Regional Office Station, Estancia, Mandaue City '414-1512
CP#09183388010
pca_7@yahoo.com
lagotimoteojr@gmail.com
Emiliano M. Romero Division Chief I Dampas Disrict, Tagbiliran City TeleFax#(038) 501-7716
PCA Bohol CP#09183388010
lagotimoteojr@gmail.com
Johndom B. Domagtoy Officer-in-Charge DA-7 Mandaue Experiment Station, TeleFax#(032) 345-0009

PCA Cebu Estacia, Mandaue City '239-5734
CP#09228140057
jdjohnbees@gmail.com
johndomagtoy@yahoo.com
Brendan P. Transmonte Division Chief I GSO Building Capitol Area, TeleFax#(035) 422-1539
PCA Negros Oriental Dumaguete City CP#09173002741
brenttraz@yahoo.com
pca_iloilo@yahoo.com
Guimaras Sub-Office
PCA-SCFO Center DA Compound Tel#(033) 581-2065
San Miguel, Jordan, Guimaras pca_guimaras@yahoo.com
82
Region VIII
Joel O. Pilapil Officer-in-Charge Government Center,Baras, TeleFax(053) 323-3734

Regional Office Palo, Leyte CP#-09173039860
pca8rm@yahoo.com.ph
Menardo S. Montano Division Chief I IBP Building Curry Avenue, Tel#(055) 251-2728
PCA Samar Catbalogan City, Samar CP#09067061982
nardsmemontano@gmail.com
Henry O. Duzon Officer-in-Charge Provincial Capitol Site, Bry Alang- CP#09153194799

PCA Eastern Saman Alang, Borongan City, Eastern pca8esamar@yahoo.com
Samar
Joel O. Pilapil Division Chief I Government Center, Baras, CP#09173214491

PCA Leyte Palo, Leyte pca8jop@yahoo.com.ph
Jaime M. Nuñez Officer-in-Charge #52Osmeña Street, Ormoc City, Tel#(055) 255-2262

PCA Northwestern Leyte/ Northwestern Leyte CP#09274969074
Biliran Provincial Capitol, Brgy Calumpang jamesnunez64@yahoo.com
Naval, Biliran
Reynato P. Dubongco Division Chief I UEP Zone III, University Town, Tel#(055) 251-7164
PCA Northern Samar Catarman, Northern Saman CP#-09173039860
pca8northernsamar@yahoo.com.ph
Emiberto D. Acasio Division Chief I Capitol Compound, Brgy Asuncion, Tel#(055) 381-2219
PCA Southern Leyte Maasin, Southern Leyte CP#09212145427
acasioemiberto@yahoo.com
83
Region IX
Ralph S. Hamoy Regional Manager III OVAI Complex Sagun St., Telefax#(062) 925-1918
Regional Office San Francisco, Pagadian City CP#09273707710
'09399045584
pcaregion9@gmail.com
Frigediano E. Arcamo Division Chief I Ipil Heights, Ipil, Zamboanga Tel#(062) 333-5522
PCA Zambo Sibugay Sibugay CP#09204048260
pca_zsi@yahoo.com
Dioscoro A. Duran Division Chief I Gov. Vicente Cerilles St., TeleFax#(062) 214-1435
PCA Zamboanga del Sur Francisco District, Pagadian City, CP#09209007734
Zamboanga del Sur pcar09.zds@gmail.com
Celedonia R. Palomar Officer-in-Charge Malvar St corner Carlos P. Garcia St, TeleFax#(065) 908-0922
PCA Zambo del Norte Dipolog City, Zamboanga del Norte CP#09177943562
'09064966715
pca_zdn@yahoo.com
Efren P. Carba Division Chief I J.P. Rizal St., Zamboanga City Tel#(062) 991-6369
Zamboanga City/Isabela CP#09496424114
pcazc@yahoo.com
ep_carba@yahoo.com
84
Region X
Luis G. Cruz Regional Manager III #30 Sotero Daumar St., Cogon Area, TeleFax #(088) 857-3707
Regional Office Cagayan de Oro City (08822) 722-814/723-101
(088) 857-3706
CP#09274524326
pcaregion10@yahoo.com
lgc_pca10@philcom.ph
Roland R. Callo Officer-in-Charge Trocio Compound, City Hall Drive, TeleFax#(088) 564-2518
PCA Misamis Occidental Ozamis City CP#09167959105
pca10moc@yahoo.com
Manuel G. Octobre Officer-in-Charge Cabot Building, Camague Highway, TeleFax#(063) 223-2142

PCA Lanao del Norte Iligan City CP#09167377058
pcalanaonorte@yahoo.com
Joel B. Oclarit Division Chief I Bukidnon TeleFax#(088) 356-1376

PCA Bukidnon, Bonifacio St., South Poblacion CP#09173283218
Camiguin Maramag, Bukidnon pcabukidnon@yahoo.com
Misamis Oriental Camiguin TeleFax#(088) 387-2095
A. Luna St., Mambajao, Camiguin CP#09173283218
Misamis Oriental pca_4camiguin@yahoo.com
No. 112-A Ebarle Street, TeleFax#(088) 857-2467
Cagayan de Oro City CP#09173283218
pca10mis.or@yahoo.com
85
Region XI
Rex B. Buac Regional Manager III PCA Complex, Bago-Oshiro, TeleFax#(082) 293-0049
Regional Office Tugbok District, Davao City Tel#(082) 293-0114
CP#09186557514
pcaregion11@gmail.com
buabrex@yahoo.com
Noel A. Prieto Division Chief I Magsaysay corner Lim Sts, TeleFax#(082) 553-2671
PCA Davao del Sur Digos City, Davao del Sur CP#09204363329
pcadavsur@yahoo.com.ph
Jonelito H. Vicente Division Chief I Doña Rosa, Madang, Mati City TeleFax#(087) 811-4081
PCA Davao Oriental Davao Oriental CP#09088958807
pcadavor@yahoo.com.ph
Socorro Sofia L. Pueblo Division Chief I Sobrecarey St., Tagum City Tel#(084) 655-6647
PCA Davao del Norte Davao del Norte CP#09065046088
'09303036350
pca tagum@yahoo.com
86
Region XII
Teotimo C. Jalos Regional Manager III Vensu Building. National TeleFax#(083) 553-2440
Rgional Office Highway, General Santos City Tel#(083) 554-6263/302-1476
NCSPC Aroman, Carmen, North Cotobato CP#09173090261
'09176048710
pca region12@yahoo.com
Joselito C. Panogot PDO III/Officer-in-Charge Kasoy St., General Santos City TeleFax#(083) 301-1954
PCA Sarangani CP#09152524368
pca12sar@yahoo.com
jcharliepapa@yahoo.com
Nereo L. Garcia Division Chief I Pantua Village, Brgy Zone III TeleFax#(083) 228-3058
PCA South Cotobato Koronadal City CP#09262232363
pcasouthcot12@yahoo.com
nereogarcia@yahoo.com
Jonathan H. Vicente Division Chief I Balindog, Kidapawan City TeleFax#(064) 577-2-1402

PCA North Cotobato CP#09185143067
pcancot@yahoo.com
Danilo R. Corpuz Division Chief I Tisa St., Kalawag II, Isulan, Sultan TeleFax#(064) 201-3062
PCA Sultan Kudarat Kudarat CP#09266031765
pca skud@yahoo.com.ph
87
Region XIII
Ramon R. Barbosa Regional Manager III 2nd Floor Terence Yu Building, TeleFax#(085) 341-4372
Regional Office South Montilla Blvd., Butuan City 342-2687
CP#09185175193
pca 13caraga@yahoo.com.ph
barbs pca@yahoo.com
Joseph Macpel R. Oficer-in-Charge Quarantine Com Paradise St., TeleFax#(086) 826-6286

Cadavis PCA Surigao del Norte/ Surigao City CP#09088659103
Dinagat Brgy Aurelio, San Jose, Dinagat pca sdn@yahoo.om
Island
Micheal C. Colon Officer-in-Charge Satelite Office TeleFax#(085) 343-7324

PCA Agusan D.O. Plaza Government Center CP#09272444375
Patin-ay Prosperidad, emi13mike@yahoo.com.ph
Agusan del Sur pca_agusannorte@yahoo.com
Cinderella Arcade, North Montilla TeleFax#(085) 342-2507
Blvd., Butuan City
George D. Rasonabe Division Chief I Old DPWH Building, Telaji, TeleFax#(086) 211-3104
PCA Surigao del Sur Tandag City, Surigao del Sur CP#09194774835
pca tandag@yahoo.com
88
ARMM
Marina B. Wahab DC I/Officer-in-Charge 3rd Floor DA Building, Sinsuat TeleFax#(064) 421-6680

Regional Office Avenue, Cotobato City 421-8973
CP#09215705025
'09175939655
pcaxivarmm@yahoo.com.ph
Pento D. Pangcatan Officer-in-Charge Cawiya Datumanong Building, CP#09368893755

PCA Lanao del Sur 0973-F Amai Pakpak Avenue, pdiangcapancatan@yahoo.com
Matampay Highway, Panggao
Saduc, Marawi City
Onesima J. Hayawan Officer-in-Charge Purok 5, Menzi St., Isabela City, CP#09162435913

PCA Basilan Basilan javier_onie@yahoo.com
Samad L. Wahab Division Chief I. 2nd Gloor, Zailon Wahab Building, Tel#064) 552-0608
PCA Maguindanao Rajah Tabunaway Blvd., CP#09395121412
Cotabato City '09173053631
pca_maguindanao@yahoo.com.ph
Nur-Aina B. Ingkagan Division Chief I Barms Building, Tubig-Boh, CP#09393329174

PCA Tawi-Tawi Bongao, Tawi-Tawi '09056433047
nurainaingkagan@yahoo.com
Bussier L. Salih Acting SA/Provincial 2nd Floor, Sabtirul Building, CP#09278319755

Caretaker, Sulu Bus-Bus St., Jolo, Sulu pcasulu@yahoo.com
89
PCA REGIONAL/PROVINCIAL
PCA RESEARCH CENTERS
OFFICES
Albay Research Center
Cristeta A. Cueto DC III/Officer-in-Charge Banao, Guinobatan, Albay CP#09399046701

Albay Research Center '09175125064
Biotechnology Division pca_arc4503@yahoo.com
cacueto@yahoo.com
Josephine T. Nieva Officer-in-Charge PCA R&D Building, Elliptical Rd., 928-4501 to 09 loc 505
Food Product Dev't Diliman, Quezon City CP#09228182674
Division fpdd.pca@gmail.com
jotnieva.pca@gmail.com
Davao Research Center
Liberty H Canja Officer-in-Charge Bago-Oshiro, Davao City Tel#(082) 293-0115,

Davao Research Center 293-0119 & 293-0161
Agronomy Soils and Fax#(082) 293-0571
Farming System Division lhcanja@gmail.com
pca.drc2015@gmail.com
Gil G. Manalo Officer-in-Charge Bago-Oshiro, Davao City Tel#(082) 293-0115,

Integrated Crop 293-0119 & 293-0161
Protection Division Fax#(082) 293-0571
ggmemm@yahoo.co.uk
90
PCA REGIONAL/PROVINCIAL
PCA RESEARCH CENTERS
OFFICES
Zamboanga Research Center
Ramon L. Rivera Department Manager II San Ramon, Zamboanga City TeleFax#(062) 955-276
Zamboanga Research CP#09177223049
Center pca_zrc@yahoo.com
ririvera_pca@yahoo.com
Luisito J. Peñamora Division Chief III San Ramon, Zamboanga City Tel#(062) 985-1415
Non-Food Product CP#09177101783
Development Division pca_zrc@yahoo.com
louie_penamora@yahoo.com
Gerardo B. Baylon Division Chief III San Ramon, Zamboanga City TeleFax#(062) 955-276
Plant Genetic Resources CP#09163617315
Conservation and pca_zrc@yahoo.com
Utilization Division
91
PHILIPPINE COCONUT AUTHORITY
Elliptical Road, Diliman, Quezon City
Tel. Nos. 928-4501 to 09
P.O. Box 3386, Manila
www.pca.da.gov.ph
CUSTOMER INFORMATION SHEET
Date: ____________________ Time: ___________________

NAME: ____________________________________________
Office Name/Address: ________________________________
Position/Designation: _________________________________
Contact Nos. ________________________________________
Type of Services Requested:

Assessment & Collection of PCA Fees
Laboratory Analysis
Issuance of Export and Commodity Clearance
Registration of Processors, Exporters and Traders
Chainsaw Registration
Accredittion on Coconut Seednuts/Seedlings Producers
Issuance of Permit to Cut
Issuance of Permit to Transport Coconut Lumber
Application of Land Use Conversion
Participation in PCA Programs and Projects
Other Services (Specify) ______________________________
Attended by: ____________________________________

Desk Officer of the Day
92
FEEDBACK FORM
(Pananaw o Puna)
Please let us know how we have served you. You may use this form for compliments, complaints or suggestions. Simply check the corresponding box.
Ipaalam po ninyo sa amin kung paano namin kayo napaglingkuran. Maaaring gamitin ito para sa papuri, reklamo o mungkahi. MAngyaring i-tsek ang
kahong naayon.
COMPLIMENT COMPLAINT SUGGESTION

(Papuri) (Reklamo) (Mungkahi)
Person(s)/Unit/Office Concerned or Involved: ________________________________________________________________________________________

(Mga) tao/pangkat/tanggapan na may kinalaman sa papuri, reklamo o mungkahi)
Facts or Details Surrounding the Incident: __________________________________________________________________________________________

(Kaganapan o detalyeng bumabalot sa pangyayari)
____________________________________________________________________________________
(Please use additional sheet/s if necessary)
(Mangyaring gumamit ng karagdagang papel ____________________________________________________________________________________
kung kinakailangan)
Recommendation(s)/Suggestion(s)/Desired Action from our Office: _____________________________________________________________________

(Rekomendasyon/Mungkahi/NAis na aksiyon mula sa aming tanggapan)
____________________________________________________________________________________
(Please use additional sheet/s if necessary)
(Mangyaring gumamit ng karagdagang papel ___________________________________________________________________________________
kung kinakailangan)
Name (optional) : __________________________________________________ Office/Agency: _______________________________________________

(Pangalan) (Tanggapan/Ahensya)
Address : _______________________________________________________________________________________________________________________
(Tirahan)
Contact Number(s) (if any) : __________________________________________________ E-mail Address (if any): _________________________________
(Telepono))
Signature : ________________________________________________________________ Date: _______________________________________________

(Lagda ) (Petsa)
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PHILIPPINE COCONUT AUTHORITY

III. Circulars and Orders

(Article 1, Section 2, P.D. 1468 or the Revised Coconut Industry Code)

Serve you promptly, efficiently and with utmost courtesy by authorized

All these we pledge because YOU deserve no less.

Send your feedback through e-mail at hrddrcd@gmail.com

Talk to our Front Desk Officer (FDO)

THANK YOU for helping us continuously improve our services.

4. Calcium, Total (AAS)1 P 600.00

C. Water/Waste Water 1. Nitrogen, Total (Automated Colorimetric) 400.00

8. Chlorine, Acid Soluble (Potetionmetric) 500.00

D. Virgin Coconut Oil 1. Arsenic (ICP-AES) P 900.00

E. Coconut Methyl Ester 1. Phosphorus (ICP-AES) P 1,000.00

G. Copra Cake/Meal/Pellets A. Chemical Analysis:

H. Coconut Oil (Crude, RBD, A. Chemical Analysis:

I. Acid Oil/Fatty Acid A. Chemical Analysis:

J. Virgin Coconut Oil A. Chemical Analysis

K. Desiccated Coconut A. Chemical Analysis

L. Coconut Flour A. Chemical Analysis

M. Coconut Sap Sugar A. Microbiological Analysis

N. Coconut Sap Syrup A. Microbiological Analysis

O. Canned Coco Milk (Gata), A. Chemical Analysis

P. Coco Cream Powder, A. Chemical Analysis

Q. Coconut Vinegar A. Chemical Analysis

R. Cooked Acidified Nata de A. Chemical Analysis

S. Processed Nata de Coco A. Chemical Analysis

T. Raw Nata de Coco A. Chemical Analysis

U. Coconut Shell Charcoal A. Chemical Analysis

V. Coconut Peat A. Chemical Analysis

W. Coconut Pith A. Chemical Analysis

X. Coconut Coir A. Chemical Analysis

Y. Special Analysis 1. Aflatoxin B1 (Bond Elut HPTLC Method) P 3,000.00

Z. Other Fees 1. Certification Fee P 200.00

(Fees based on authorized capitalization (AC))

New Renewal Surcharge PCA-TMAD Form 1-1-2 hours Action Officer/

6. Registration of Chainsaw Per Unit: PCA-TMAD Form Action Officer/

Less than 5 has.

b. Salt Fertilization None Masterlist Action Officer/

c. Kaanib Enterprise None CBO Deed of Undertaking Action Officer/

Duration: 8-10 minutes

A. Laboratory Tests for Samples

Schedule of Availability of services:

Who may avail of the Service:

What are the requirements:

Note: Submit separate samples for chemical and microbiological analysis

Coconut Shell Charcoal  1 kilo

Coco Cream Powder, Creamed Coconut, Macapuno

Canned Coco Milk (Gata), Coconut Juice/Coco

Coconut Sugar  250 grams for every 100 box/packaging size

Coconut Flour  250 grams

Analysis required per commodity:

Coconut Shell Charcoal

Coconut Acid Oil or Coconut Fatty Acid Distillate

Virgin Coconut Oil

Cooked Acidified Nata de Coco

Raw and Processed (Low Acid) Nata de Coco

Canned Coco Milk (Gata), Coconut Juice/Coco Water in cans or tetrapack

Duration: 5-10 working days

How to avail of the service:

Give 1 copy of the signed

Label the sample

a) For referential Testing of sample Chemical: Sr. Science Res.