Head of Professional Services, APAC

DESCRIPTION

A to Z owner for the Professional Services on the region: marketing,

sale, excite

 Promote and sell the Professional Services. Develop novel

customer tailored services within APAC. Tailored for our
customers by using our building blocks as Capacity Planning,
CeraPlan, Detailed Solution Design, Preventive Maintenance,
Network Optimization and training. By learning our customers’
needs, proposing innovation solutions for them resolving their
challenges with 3rd party s/w’s or tools.
 Provide technical consultancy services to network operators
(Transmission network planning, engineering and operation).
 Lead professional services implementation team by project
basis, making sure answering customer expectations and
become his “trusted advisor” .
 Identify bottlenecks and opportunities for improvement of
Optical network infrastructure systems and processes,
including architecture advancement, service level improvement
and cost efficiency

REQUIREMENTS

 Bachelor’s degree in Electronic / Communication / Computer

Engineering
 Microwave Transmission specialist with 5+ years of Experience
in Microwave Transport Network Services Planning, Consulting
and Telecom Managed Services
 Able to perform network analysis and identifying architectural
gaps in our customer’s networks and provide recommendations
 for network optimization & Capacity management on various
aspects like protection rearrangements, circuit categorizations
and constraint definition
 Good English with highest communication skills and
experience with interfacing customers

Advantage:

 Experience with NOC or operation @ Operator

 Experience in Optical and Mobile Backhaul Architecting
technologies like SDH, DWDM, ROADM (OTN), ASON
 RAN knowledge (2G/3G/4G network architecture)
 To be able to create small scripts for data collection
 Programming experience including Java & Python