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Mohammad Ibraheem: Career Objective
Mohammad Ibraheem: Career Objective
+971-589944048
ibraheemanhas@gmail.com
Career Objective
I want to settle down as a Network Engineer in a company where I can utilize my knowledge, skills in practical and learn
more for the growth of the company and to excel my career.
Certification
Experience:
Worked as NOC Engineerat IT Support Pvt Ltd.from 2nd December 2016 to 6thFebruary 2018.
• Effective monitoring and troubleshooting of all the network elements at the access & core layer which are
involved to provide diverse services to the enterprise CMs directly or indirectly with high operational
environments through application of a rigorous business approval & risk / impact review process.
• Proactively used monitoring tools like alarms, trending graphs on HP-BSM, HP-OMI, HP-NNM and
Watch4net todetermine production issues and escalating the same to appropriate teams.
• Handling BMC Remedy ticketing tool and HP Service Manager ticketing Tool for managing change requests
(RFC), incident tickets and problem tickets without violation.
• Responsible for generating the daily reports related to the tickets and incidents handled by our team and
then preparing the presentations based on these reports for the weekly management meetings.
• Maintaining the Network documentation in terms of Diagrams, Configuration and Change Management &
maintaining full documentation of downtime report and incident reporting.
• Performing day to day operational tasks involving the Enterprise incident handling and management,
attending the incidents of signature/VVIP customers.
• Performing reviews of Networking Devices; Routers, Switches, Firewalls configuration and taking scheduled
backups using Cisco Prime Infrastructure and FTP.
• Assisting in conducting resiliency test for all Network devices once per every 6 months.
• Responsible for IOS up gradation of routers, switches, firewalls and network nodes.
CCNA Routing, Switching, Computer Networks, Windows, Operating Systems, VMware and Servers.
Monitoring tools HP-BSM, HP-OMI, HP-NNM and Watch4net.
Ticketing tools BMC Remedy tool and HP Service Manager Tool
Routers: - Cisco ISR 2900, 3900, 4000
Switch:- Cisco 3550,3560,3750, 4500 Catalyst series
Remote access technology Secure CRT, HyperTerminal and Putty
Operating System (Windows XP, Windows 7, Windows 8, Windows 8.1, and Windows 10) installation,
management and troubleshooting.
Basic works on servers like making users, groups and implementation of basic policies.
Programming Languages: C, C++.
Operating Systems: Windows, MAC.
Bluecoat for analyzing DNS response time.
Achievements
Management Skills: I can set priorities, delegate, motivate people,I know when and where I need to take steps
to rectify things.
Strengths: Hard working, Honest, Loyal, Optimistic, Self motivated.
Conversational Skills: - Fluency in English, Hindi, Urdu.
Fitness workout, Swimming, Travelling
PERSONAL DETAILS