Your Web Access Notes The Calendar View is a calendar-based page, making  Float profiles (if applicable): These
Float profiles (if applicable): These are profiles
Web Address:
User Name:
Logging in to Clairvia Web
1. Enter the Web Address into Microsoft Internet
Explorer.
2. Enter your User Name and Password.
3. Click Log In.
If your password does not work, contact your local
Clairvia Administrator. Cerner Clairvia Support cannot
change passwords.
About Requests
When you open Clairvia Web, the My Requests
section is on the right side of your dashboard. If you
submitted a request, you can see its status here:
approved, denied, or pending.
How Clairvia Web Displays Requests
Depending on how your profile’s configuration, you
may be able to see all requests or just your own.
Pending requests are marked (P). Your pending
requests have a dark blue background; other users’
requests have a pale blue background.
Approved requests are marked (A). Your approved
requests have a dark green background; other users’
requests have a pale green background.
Denied requests are marked (D). Your denied
requests have a dark red background; other users’
requests have a pink background.
Choosing Which Request Page to Use
There are two views you can use to submit requests.
The Weekly View is a task-based view, making it the
best to use when you have a particular task to
request. Since this view shows only one week at a
time, it is also the best for making single requests.
However, you can only make requests for your primary
home profile on this page.
it the best for making many requests over multiple
weeks. If you can make requests outside of your
home profile or profiles (that is, float requests), you
must use the Calendar View.
Making Requests with the Weekly View
1. From the Schedule menu, select My Requests
2. Select the Weekly View button at the top of the
page
3. If desired, click the Date Picker to change dates.
4. Use the scroll bar to the right of the calendar to
scroll to the desired task.
5. Click the task
6. If you would like to send your manager or
scheduler a note, enter a note in the Note to
Scheduler box in the Submit Requests pane on
the left side of the screen.
7. To submit the requests, click Save at the bottom
of the Submit Requests pane.
The page refreshes to show the pending request in
white text on a blue background. If the request is for a
profile other than the profile in view, the profile’s
abbreviation displays beside the task.
Making Requests with the Calendar View
Note: Internet Explorer 8 and lower show four weeks
on the Calendar View. All other browsers, including IE
9, show six weeks.
1. From the Schedule menu, select My Requests
2. Select the Calendar View button at the top of the
page
3. If you want (and if the option is available), you
can select a different profile from the Profile
menu. The menu lists profiles as follows.
 Primary profile: Also known as a home profile,
this is where your primary job is located.
Each user has only one primary profile.
 Secondary profiles (if applicable): These are
profiles where you have a secondary job or jobs.
where you can work shifts, but where you do
not have a primary or secondary job.
Note: If you have a pending transfer, Clairvia Web will
also show that profile in the menu. However, you can
only make requests in that profile for dates occurring
on or after your transfer date.
4. Click a day to highlight it. To select multiple
dates, just click on each date you want to
request. This opens the Select Task pane on the
left side of the screen
5. In the Select Tasks pane, expand the desired
Assignment list and select a Task. If a task is in
gray, limits set for the unit prevent anyone from
entering any more requests for that task.
6. Select a task.
7. Click Select. This moves the request into the
Submit Requests box in the pane
8. If you want, you can add a note for you rmanager or
scheduler in the Note box.
Click Save. As on the Weekly View, the Multi-Week
View shows pending requests in white text on a blue
background.
When a Requested Task is Not Available
Managers can limit the number of requests Clairvia
Web accepts for a task. Managers can also define
schedule access periods that control when you can
request certain tasks. If a task is unavailable for
either reason, Clairvia Web displays it in gray.
Clairvia Web does not show any task defined with a
staff number of zero (0) in the Staff Manager Staff
Table.
Viewing and Editing Request Notes
The Request pages display notes you create with a
white note icon in the My Requests box in the
pane on the left hand side of the screen. Once a note
exists, you can edit it by selecting the request and
choosing Edit on the My Requests panel..
If your manager replies to the note, you will be able to
view it in the Request Details box
Deleting Requests
Note: You can only delete pending requests.
1. From the Schedule menu, select My Requests.
This opens the Calendar View for the current
period.
2. If necessary, move the calendar to the requested
date using the date picker.
3. Click the request and select the delete button at
the bottom of the My Requests panel.
a. If you want to delete multiple requests at the
same time, select each one in the my requests
pane
4. Click OK to save or Cancel to cancel the
changes.
Using the Show Menu
When you open the Multi-Week View page for the first
time, the page shows the schedule for everyone in the
profile and all requests. With the Show menu, you can
choose to see requests only, see only your schedule,
or see only your requests.
Clicking Show on the Multi-Week view page opens a
menu with two check boxes.
 Show Only Requests: Removes schedule data
and shows only requests.
 Show Only My Data: Removes data for other

Making Requests
employees and shows only the user's schedule
Printing Requests and requests.
You can print requests by clicking the Printable View If you select both options, the page shows only your
icon. The printable view displays whatever data
was showing on the My Requests page based on your
requests.
Logging out of Clairvia Web
Clairvia Web
selected view options, such as Show Requests Only or
Show Only My Schedule. Look in the Navigation Toolbar and click Logout. If you
log out by mistake, click the login page link to return
Understanding the Projected Paid Hours Table
to Clairvia Web.
The Projected Paid Hours table keeps track of your
scheduled hours and the hours associated with any
approved or pending requests. Paid hours include
worked hours and paid time off. The table only shows
hours when the page displays the entire pay period.
Using the Skill Coverage Table
The Skill Coverage table shows the coverage count for
your skill during a selected week. It shows which days
are over- and understaffed, letting you select the best
days to request to work.
Open the table by clicking the ‘Skill Coverage’ link
above the calendar.
The Skill Coverage table shows coverage counts for
each shift in the selected week for your skill only. If
you have multiple skills, the table sorts coverage
counts first by skill, then by shift, so that the coverage
counts for each skill are shown together.
The coverage counts include all scheduled tasks and
approved requests. If you select Include Pending
Requests, the table also shows pending request data.
The page color-codes coverage displays depending on
how the figures compare to the staffing set in Staff
Manager Workload Planner. Black means coverage
matches plan. Red means overstaffing compared to
plan. Blue means understaffing compared to plan.
If no Workload Planner data is available, the table
compares coverage against the profile's core coverage.