JOB PURPOSE

Provide support services to complete the day to day activities in the

Administration office and also assist Administration function in providing
services to relevant stakeholders. Ensure record keeping are secured in the
relevant management system. JOB ACCOUNTABILITIES LINKED TO OBJECTIVE
AREAS (MAXIMUM OF 10) - Establish and maintain effective filing and data
management processes, whether paper-based or automated, particularly with
regard to data entries in revelant systems. Maintain and update team filing
systems and shared drives to ensure that documents and historical records are
available for quick and easy reference. - Identify the training requirements of
new and existing staff as per the job requirements and liase with relavant
department. - Plan, manage and monitor the daily meeting / schedule / roster
of the department and ensure effective communication. - Liaise with relevant
departments with regard to their training requirements, including helping to
collate and document needs for specific areas of responsibility, and providing
information on existing appropriate training solutions. Coordination with both
internal and external suppliers and other support departments functions,
ensuring that important information are communicated in an accurate and
timely manner. - Ensuring confidentiality in the storage and maintenance
documents by Quality Assurance Auditing. Maintain records and updating
system information. - Manage Inventory on handouts and stationery on stock
and ensuring that minimum level is always maintained. - Collect and compile
information on the list for invitees for special events or promotional events
and to ensure invitations are sent out accordingly. - Maintains a cordial
relationship with the senior managers of various stakeholders and requires to
be fully conversant with the activities of the department. Support the business
with the refurbishment of their offices and any issues related to
communication charges, rentals etc. Specific to Medical Services senior admin
assistant - Ensure excellent customer service is provided to patients and
supporting them during their visit to the clinic with the right level of advice
and guidance in using virtual methods of check in, check out, follow up
appointment. - Provide admin support to clinicians and ensure rooms are
stocked appropriately. Manage shared mailboxes effectively and monitor clinic
appointments (usage of OTD and pilots slots, correct bookings, late patients,
non-attendance). Reschedule appointments and escalate when needed to the
reception supervisor. - Deliver high quality front desk service where immediate
solutions are offered to patients.
QUALIFICATIONS & EXPERIENCE
Qualifications 12 Years schooling or equivalent Experience:
Administration.General administration - 3+ Years Knowledge/skills: -
Ability/Skills: Has to have a good command of written and spoken English. -
Should have the ability to interact with internal and external clients in a
professional manner. - Knowledge: Proficient in MS Office software like MS
word, MS excel, PowerPoint. - Must be organised, proactive and able to work
under pressure. - Knowledge of the Company systems like DMACS, TMS,
OPERA, Encore, ETHOS, Leave module, HR Direct, HR Warning module, P2P
manpower system, etc. Leadership Role: No Safety Sensitive Role: No
SALARY & BENEFITS
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that
are exclusive to our industry, including discounts on flights and hotels stays
around the world. You can find out more information about our employee
benefits in the Working Here section of our website
www.emirates.com/careers. Further information on what’s it like to live and
work in our cosmopolitan home city, can be found in the Dubai Lifestyle
section.
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