ASA SINGH

A-3 Shivaji Vihar, Janta Colony New Delhi 110027 ● Cell: +91-9999297839 ● Email: asa.singh@live.com

PROFILE SUMMARY
● Talented Professional with around 2 years of experience in Digital Signing Solutions. 
● Experience including Two Factor Authentication (OTP, Certificate based),Public Key Infrastructure (PKI),
Cryptography.
● Experience in designing and implementing Public Key Infrastructure (PKI),E-Signs & Bulk Digital Signing
Solutions in medium to large scale enterprise environments.

SKILLS
● Superior organizational, communication, and time management skills.
● Interacting with customers, resolving problems and meeting specific business and technical needs.
● Communicating effectively with multi-functional teams while managing the expectations of the
business against the limitations of technology and the constraints of time and resources.
● Security Tools: Netcat, Hping, nmap, MetaSploit, N-Map.
● OS: Windows XP, 7, 8,10 Windows Server 2003, 2008, 2012, Linux.
● Networking Concepts and Ethical Hacking,Operating System Attacks
,Social Engineering.
● Building an Approach for Networking Infrastructure and Network Attacks
● Cryptography With Different Applications
● IDS and Firewalls,Malware Detection and Countering
● Linux Essentials & Installation
● Building of LAMP Server
● Using PHP with MySQL
● CMS(Drupal & Wordpress)

Work Experience

Capricorn Identity Services Pvt Ltd, New Delhi, India

July 2017 – Feb 2019
Role: Technical Support Executive

Responsibilities:

● Communicate electronically and in person with computer users experiencing difficulties to determine
and document problems experienced
 ● Consult user guides, technical manuals and other documents to research and implement solutions
● Emulate or reproduce technical problems encountered by users
● Provide advice and training to users in response to identified difficulties
● Provide business systems, network and Internet support to users in response to identified
difficulties.
● Collect, organize and maintain a problems and solutions log for use by other technical support
analysts.
● Participated in the redesign of applications and other software
● Supervised other technical support workers.
● Execute group internal audit and special investigations, compliance with policies and rules.
● Reviewed systems for adequate management controls, efficiency, and compliance with policies,
regulations, and accounting principles. Made recommendations when necessary.
● Assessing compliance related issues and to assist customers to comply with different compliance
frameworks.
● Assist pre-sales team with proof of concepts, product demonstrations, and technical discussions with
customers.
● Conduct and manage training to channel partners, sales team and resellers and other teams across
organization.
● Interfacing between customers and product management and development teams to impart
suggestions on client's requirements.
● Responsible for resource planning and allocation, managing customer expectations and project
deliverables, and providing cross-functional escalation and communication.
● Involvement in testing with engineering team, prior to the release of workaround/hotfix.
● Set up and maintained a laboratory contributed to technical documentation, and produced technical
memos for released products.

PROFESSIONAL QUALIFICATION

● Completed 2 Levels of Internship & Training from Sedulity Solutions & Technologies(Reg) in
“Cyber Security & Ethical Hacking”
● Completed Internship & Training from Sedulity Solutions & Technologies(Reg) in “​L.A.M.P(Linux,
Apache Server, MySql & Php) & C.M.S”
● Advance Diploma In Internet Security From The Institution of Electronics And
Telecommunication Engineers(A Scientific & Industrial Research Organization, By Govt. Of India)
Year 2017

ACADEMIC CREDENTIALS
● B.Tech. (Electronics & Communications) form Guru Gobind Singh Indraprastha University in 2017.
Secured 64%.