JORDAN L.

NGUYEN, CISSP
Jordan is a Senior Information Technology professional with 20 years career track record of outstanding
accomplishments providing Enterprise solutions. Technical lead for a number of Enterprise projects including
application upgrades, migrations and implementations. Jordan has extensive experience in networking,
systems architecture, configuration management, and systems administration. Jordan is an expert in ERP system,
Application Security, Database Security, Network Security, and Risk and Compliance Management.

P R O FE S S I O N AL E XPE RI E N CE

Saint Paul School District

Business Systems Support Manager
Length of Service: 4 years November 2010 – Present

Supervise and direct Application Services team to provide ERP solutions, business
applications, data warehousing/ BI and customized IT solutions for the district operations.
Responsible for client management, application architecture, analysis and design,
product management, application development, integration, deployment, and
application and database security. Perform risk assessment, vulnerability assessment
and application and database security assessment. Established industry standard processes
based on ITIL/ISO 20K for development, documentation and quality assurance. Lead the
Security Technical integration of technologies, designed services and systems including Hardware,
Software, Database, Security, Change Management, and Disaster Recovery.
 Application Security
 Provided recommendations for updating Information Security policies
 Risk Management
and standards
 Windows / Linux
 Apply Information Assurance policies, standards, and procedures to ensure
 VPN (SSL and
systems compliance
IPSec)
 Identify system vulnerabilities and the corrective actions required
 Firewalls and IDP’s
 Maintain logs, control access, and enable security features to maintain the
 Data Encryption
security of systems or data
 Identity Management
 Optimize and manage Issues, Risk and Change Processes to ITIL model industry
 IT Infrastructure best practices
 Virtualization  Risk assessment, business process re-engineering, vulnerability assessment and
Technologies general applications and databases security
 Develop and maintain numerous information security risk assessment and
Programing Language management methodologies
 Perform Vulnerability Assessments on projects
 C++  Perform Vendor security assessment
 .Net  Identify potential risk, consult on correcting or reducing risk
 VB  Provide policy recommendations to customers
 Java script  Introduced change management policies and procedures for infrastructure
 SQL changes reducing the number of unscheduled or unplanned outages
 Powershell  Collaborated with stakeholders to implement company wide security
measures and business continuity planning
 Proactively monitor and support the health, performance, and integrity
of the Oracle and MS SQL databases
 Perform database and web applicationsecurity assessment
 Perform external and internal vulnerability scanning with Tenable’s Nessus

10126 Florida Cir N - B r o o k l y n P a r k - M N 5 5 4 45

612 - 6 70 - 8549 | Jordan@igobe.com
JORDAN L. NGUYEN
Hardware Saint Paul School District
Network / IS Administrator
 Cisco Length of Service: 8 years July 2002 – November 2010
 IBM
 Oracle Responsible to support and maintain Datacenter, Cisco switches and routers.
 DELL Collaborated with cross-functional staff to coordinate the technical requirements,
implementation, and security of all applications. Optimize and manage Issues,
Risk and Change Processes to ITIL model industry best practices. Interfaced daily
with client users district-wide to address a range of technical issues and concerns.
Implemented systems that improved CIA security model to enhance efficiency
and establish scalability for future growth.

 Monitor and administer Network, Application and Database security

 Installed, configured, and administration Windows and Linux
 Installed, configured, and administration Cisco routers and switches
 Proactively monitor systems for optimum performance and capacity
constraints
 Oversee backup, clustering, mirroring, replication and failover
 Analyze the data stored in the database and make recommendations
relating to performance and efficiency
 Established procedure to perform code migrations to Dev, Test and
Production instances
 Provide expertise in SQL tuning in a production environment including
recommendations on changes to optimize application performance
 Establish coding standards for SQL, stored procedures, triggers, and
logical and physical schema design, and enforce them within the
development staff
 Lead database administrator supporting large, enterprise deployments of
multiple instances of databases
 Extensive experience in backup and recovery, clustering, mirroring,
replication and failover

Minneapolis School District

Network / Database Administrator
Length of Service: 3.5 years February 1999 – July 2002

Managed daily operations to ensure network security, software systems and applications
perform to the highest service level and secured. Experienced configuring, testing,
deploying, monitoring, maintaining and troubleshooting network components and
security devices. Managed network security including virus defense, security policies,
threat mitigation, log collection, remote access, firewall configuration. Conducting
vulnerability scans and analysis of various security technologies, and performing
Unix/Windows server administration support. Monitored network security using
intrusion detection in addition to prepare and analyze network performance reports.

 Maintenance of network equipment and infrastructure including routers, switches,

and firewalls.
 Lead DBA responsible for the installation, upgrade and support Oracle and
MS SQL databases

10126 Florida Cir N - B r o o k l y n P a r k - M N 5 5 4 45

612 - 6 70 - 8549 | Jordan@igobe.com
JORDAN L. NGUYEN
 Installation, configuration, and administration of Windows and Unix/Linux
Education  Datacenter System administration
 Planed and performed Disaster Recovery for all aplications
Master of Software  Oversee backup, clustering, mirroring, replication and failover
Systems - University  Worked closely with management to define project goals, developed business
of Saint Thomas plans, and led the success of critical system installation and data migration
projects
 Served as primary point of contact on a 24/7 basis for Network Operations,
Master of Computer Operations, Database Management, and security incident
International
Management - Electrus Federal Credit Union
University of Saint Technology Administrator
Thomas Length of Service: 1.5 years July 1997 – February 1999
Bachelor of Science - Directed all IT functions including planning and prioritization, security of applications and
American National infrastructure, application support, application development, application server, phone
University system administration, and network administration. Responsible for IT architecture
planning and delivery of leading edge IT solutions for banking. Collaborated with
organization executive leads to define and manage organizational risk tolerance. Provided
Volunteer the organization with a company risk framework meeting company, regulatory, and
partner expectations. Directed security and risk related projects from inception to
completion. Successfully delivered Y2K compliance project, which passed all
AmeriCorp member requirements based on federal guidelines for banking system.

 Managed banking system

 ACH administrator
 Managed all banking related systems and applications
 Directed security and risk related projects from inception to completion
 Managed vendor relationshipsProactively managed future direction of
product, upcoming enhancements, and other customer experiences
 Installed, configured, and managed AIX, Windows, and MS SQL
databases for banking systems
 Managed vendor relationships
 Proactively managed future direction of product, upcoming enhancements,
customer service model, product limitations and other customer
experiences

Last updated: December 16, 2014

10126 Florida Cir N - B r o o k l y n P a r k - M N 5 5 4 45

612 - 6 70 - 8549 | Jordan@igobe.com
JORDAN L. NGUYEN

10126 Florida Cir N - B r o o k l y n P a r k - M N 5 5 4 45

612 - 6 70 - 8549 | Jordan@igobe.com