Jagruti Gharat

jagrutig82@gmail.com

8879457162 / 7977223525
Healthcare Management
Mumbai, India
Professional
linkedin.com/in/jagruti-gharat
To obtain a challenging position in a Health
organization that can utilize a creative mind, an
enthusiastic thirst for knowledge and a desire to
exceed the expected standard of performance.

WORK EXPERIENCE SKILLS

OPD Manager / Digital Marketing Manager Patient care Research and Strategy Teamwork
Advanced Eye Hospital and Institute
01/2018 – 12/2018 Navi Mumbai MS Office SEO
SUMMARY:
Achievements/Tasks
Operations: Managed day to day operations of the Out
patient department. ACHIEVEMENTS
Operations: Monitored patient volumes, quality of care, Certificate of Excellence in recognition of meritous
identified and reported areas on imporvement. service and active participation during NABH process.
Operations: Addressed primary level patient complaints (07/2018 – 07/2018)
and grievances and solved them to patient's satisfaction.
Operations: Managed the OPD staff, organized the
staffing schedules to meet the needs for the OPD service,
monitoring their performance. PROJECTS
Marketing: Responsible for overall digital presence of the A study on factors influencing the conversion rate of
Hospital and in charge of overall revamping process of the patients from screening camps to Hospital
Hospital website. (04/2017 – 06/2017)
Marketing: Developed, implemented, and managed digital
marketing strategy that promote the services of the
hospital.
INTERNSHIPS
Marketing: Created content for posting on Social media
and managed team members, including delegating tasks
Advanced Eye Hospital and Institute
to creative team.
(04/2017 – 06/2017)
Management Trainee
NABH: Responsible for policy generation and Quality
audit. Fortis Hospital, Mulund (12/2017 – 03/2018)
Admin: Co-ordinated with Medi-Tourism patients. Quality Intern and Management Trainee

Admin: Participated and organized various events and CSR

activities of the Hospital.
Contact: Dr Sanjana Desai – 9619677303 LANGUAGES
English

EDUCATION Hindi
MBA Health and Hospital Management Marathi
D Y Patil University School of Management
08/2016 – 04/2018 Navi Mumbai,
Project INTERESTS
A Study of level of
awareness of hospital Swimming Reading Watching movies
services offered by a Navi
Mumbai based Eye
Hospital

B Sc Biotechnology
Tilak College of Science and Commerce
07/2013 – 04/2016