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Concrete Co
Going by the result-based approach, the training must produce tangible business objectives which
can be gauged by a comprehensive evaluation plan. The major business objectives of the
organisation are: developing competence in innovation, customer care and process improvement
to be achieved through HR policies such as through recruitment and retention of the best talent.
The criteria used to prioritize the decision would be better alignment with the business strategy
Skill development of existing employees, and training for customer care will be given significance.
Moreover, as the company is constrained to reduce the budget, our decisions would favour plans
which are very important and are required by the Organisation.
3. Are there any ways in which you could reduce costs so that some of the programs can be
implemented in a different way?
A budget of 300,000 euros has been allocated. (Calculation)
Health and safety training is legally mandatory. The expenses can be minimized by
reducing the number of hours to 10 from 12 which would bring down the total costs to
Rs 6000 from 12000 (Point 3)
Technical skills training for process operatives is required to effect process improvement:
17500. (Point 4)
To ensure excellent customer service, new e-learning program, open learning
programmes and development centres for sales reps are important: 95000 + 35500 +
6000 (Points 5, 6, 9)
To bolster innovation, new product training and sponsorship for R & D are important:
6300 + 48000 (Points 7,13)
To ensure participation of line managers in the result-based training approach to
successfully meet the business objectives, management development workshops are
important: 12600 (Point 11)
Remaining, 73100 euros of the budget can be allocated to MBA sponsorship. The duration
and scope of this programme should be accordingly reduced. (Point 1)
The total adds up to 300,000