MANDATORY LESSONS FOR POs 2017 and 2018 Batch

Aligned
S No Lesson ID Lesson Name to
Branch
1 L0151 Basics of Banking 1
2 L0058 Customer Service / Care 1
3 L0060 Fair Banking Practices 1
4 L0505 Communication - I 1
5 L0506 Communication - II 1
6 L0438 Know Your Customer(KYC) Norms & Anti Money Laundering (AML ) Provisions ( Part- I) 1
7 L0439 Know Your Customer(KYC) Norms & Anti Money Laundering (AML ) Provisions ( Part- II) 1
8 L0767 KYC AML CFT FATCA CRS (Deactivated) 1
8 L0767FY19-20 KYC AML CFT FATCA CRS 1
9 L0600 Business Etiquette – Part I 1
10 L0603 Business Etiquette – Part II 1
11 L0560 Banking Codes and Standards Board of India (BCSBI) – Part I 1
12 L0561 Banking Codes and Standards Board of India (BCSBI) – Part II 1
13 L0057 Customer Orientation & Complaint Management 1
14 L0070 Banking Ombudsman 1
15 L0006 Liability Central Processing Centre ( LCPC) 1
16 L0296 Retail Internet Banking I – Customer Registration and MIT 1
17 L0537 CINB Saral 1
18 L0099 IS Awareness 1
19 L0107 ATM Customer Service 1
20 L0108 ATM Operations – Part I 1
21 L0817 CRM - Lead Management (PB) 1
22 L0732 NRI Business – I 1
23 L0733 NRI Business – II 1
24 L0637 FATCA for Individual Accounts 1
25 L0431 Auto Loans – Part I 1
26 L0432 Auto Loans – Part II 1
27 L0422 Education Loan – SBI Student Loan Scheme 1
28 L0423 Education Loan – SBI Scholar Loan Scheme 1
29 L0062 Personal Loan 1
30 L0034 Housing Loan ( Regular Schemes) 1
31 L0300 Housing Loan (others) – SBI Maxgain, SBI Realty, Loan for Earnest Money Deposit 1
32 L0302 Housing Loan ( others) – NRI Home Loan, SBI Yuva Home Loan, SBI Home Equity 1
33 L0298 Home Loans – Pre Sanction Inspection 1
34 L0823 CRM - Lead Management (SME) 2
35 L0132 Priority Sector Lending 2
36 L0173 SME Liability and Transaction Products 2
37 L0209 Corporate Internet Banking 2
38 L0176 Appraisal Concepts – Exposure Levels and Types of Credit Facilities 2
39 L0019 Appraisal of Working Capital Limits (GWC, NWC, Nayak Committee, PBS, Cash Budget) 2
40 L0186 Documentary Credits 2
41 L0188 Scrutiny of Stock Statement and Asset Verification 2
42 L0463 Term Loan – I (Preliminary) 2
43 L0464 Term Loan – II ( Technical& Economic Viabiliy) 2
44 L0465 Term Loan – III ( Financial Feasibility) 2
45 L0466 Term Loan – IV ( Commercial viability) 2
46 L0467 Term Loan – V ( Disbursement) 2
47 L0012 Trade Finance Central Processing Centre ( TFCPC) 2
48 L0049 Supervision, follow-up and monitoring of advances 2
49 L0011 Stressed Asset Resolution Centre ( SARC) 2
50 L0443 Stressed Assets Management (Part – I) 2
51 L0444 Stressed Assets Management (Part – II) 2
52 L0445 Non-Performing Assets ( NPA) Policy – Part I 2
53 L0446 Non-Performing Assets ( NPA) Policy – Part II 2
 54 L0169 Management of Non – Performing Assets (NPAs) – Compromise Settlement 2
55 L0723 Risk Based Supervision 2
56 L0189 Marketing Strategies for High Networth Individuals ( HNIs) 3
57 L0079 Mutual Funds 3
58 L0117 Cross Selling 3
59 L0675 IT Risk Management 3
60 L0727 Cyber Crime – Online Frauds and Fraud through Cards 3
61 L0286 RTI Act - I 3
62 L0287 RTI Act - II 3
63 L0001 Risk focussed Internal Audit (RFIA) 4
64 L0124 Financial Inclusion 4
65 L0229 Green Channel 4
66 L0234 Agri Gold Loans 4
67 L0235 Crop Loans 4
68 L0236 Short Term Agricultural Products 4
69 L0232 Farm Mechanisation Other than Tractor 4
70 L0227 Agri Credit Process – Pre Sanction 4
71 L0278 Agri Credit Process – Post Sanction 4
72 L0223 Repayment Programme in Agri Loans 4

All the above mentioned 72 e-lessons have been aligned to the branches where the POs/TOs will be trained during
the two year probation i.e 1st, 2nd, 3rd & 4th branches