Professional Documents
Culture Documents
Applicant Resume
Applicant Resume
IBAÑEZ
Passport: XX53 70848
Home: +971 50 382 9357
Email: amazingrebby@yahoo.com
PROFESSIONAL PROFILE
A reliable, capable, and enthusiastic who is able to take on the management and coordinating duties of any leadership
role, Possessing extensive experience of supporting, developing and motivating teams to do better and to drive continuous
improvements across a range of work activities. Also having a track record of coming up with practical improvement
initiatives which enhance a company's overall effectiveness and harnesses the latent potential of its workers. Currently
looking to join a suitable organization that rewards hard work and offers good opportunities for career development.
PROFESSIONAL EXPERIENCE
WORLD TRADE CENTER MALL, CAMICISSIMA MILANO
Button Down Trading LLC Abu Dhabi UAE
Sales Coordinator 11/2013 toCurrent
Responsible for supporting the company Sales Team and ensuring that they have the tools, support and resources needed
to set them apart from the competition.
Ensure customer satisfaction through excellent service delivery
Pro-actively pursue new business opportunities
Accurately capture customer requirements assist in developing training solutions to meet those requirements
Schedule as well as coordinate with internal departments to support customers training plan through existing data
systems other methods of internal communication
Correctly document customer charges into financial data system.
Remain knowledgeable as well as up-to-date on all offerings, courses, pricing restrictions
Respond to requests from customers for information, developing delivering presentations, quotes, proposals, and
also related information as required.
FERRARI WORLD ABU DHABI. FERRARI STORE
Abu Dhabi,Farah Leisure Parks Management LLC
Sales Customer Service Representative/Cashier 10/2010 to 11/2013
Provide courteous and prompt service.
Assist customer in locating what they're looking for.
Successfully handled crowds of over a thousand daily.
Managed customer product returns and exchanges and answered any questions regarding return policy.
Communicate special features and benefits of the available stocks to customer to influence buying decision.
Involve for the visual merchandise display etc.
Perform responsibilities of increasing store sales by providing additional suggestions to customer to meet their
satisfactions
Skilled at operating advanced cash registers, scanners, and other POS system.
CAREER ACCOMPLISHMENTS
National Competency II passer
F & B Service Attendant NC II passer
Best in Customer Service Award at Mang Inasal Restaurant
Far Out Awards " Out of this World" Runner Up {January to march 2011}
Entertain Award nominee for October 2011 at Ferrari World Abu Dhabi {October}
Innovation Award Nominee for December 2011 at Ferrari World Abu Dhabi
Far out Awards "Out of this World" Runner-up{February 2012}
Cross Training as Administrative assistant Business Excellence Dept.
Food & Beverages Banqueting Training Food & Beverage Department Ferrari World Abu Dhabi Farah Leisure
Park Management May(2011)
CREDENTIALS
Enthusiastic, driven sales customer service with over five years in luxury industry.
Excellent money-handling skills and familiarity with the POS system education.
Excellent customer service skills and professional approach.
Hardworking and energetic with excellent communication skills.
Confident, friendly and engaging personality.
Proficient in writing and speaking English/ knows basic Arabic and Spanish.
Highly organized, with great attention to details and follow through.
Professional in appearance and Strong work ethic.
Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization,
Analyzing Information , Professionalism, Problem Solving, Supply Management, Inventory Control, Verbal
Communication.
LANGUAGES
English – Fluent Filipino - Mother tongue
Spanish -Good Arabic - basic
REFERENCE
Available on request