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CAN Data Link - Test: Troubleshooting
CAN Data Link - Test: Troubleshooting
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Shutdown SIS
Previous Screen
Product: EXCAVATOR
Model: 320 GC EXCAVATOR KTN
Configuration: 320 GC Excavator KTN00001-UP (MACHINE) POWERED BY C4.4 Engine
Troubleshooting
320 GC, 320, 323, 330 GC and 330 Excavator Machine Systems Troubleshooting
Media Number -M0081162-02 Publication Date -01/08/2015 Date Updated -12/09/2018
i07432152
Machine ECM 1
The following is a list of Diagnostic Trouble Codes (DTCs) associated with the CAN data link of the
machine.
Table 1
Machine ECM 1 (MID 299)
DTC Code Description System Response
Machine components that directly communicate on
SAE J1939 Data Link : Abnormal
247-9 this link will be unavailable. (See machine
Update Rate
schematic.)
Machine components that directly communicate on
247- SAE J1939 Data Link : Special
this link will be unavailable. (See machine
14 Instruction
schematic.)
Machine components that directly communicate on
Engine Speed Dial Switch:
586-9 this link will be unavailable. (See machine
Abnormal Update Rate
schematic.)
Machine components that directly communicate on
Engine Control Module : Abnormal
590-9 this link will be unavailable. (See machine
Update Rate
schematic.)
Machine components that directly communicate on
1639- Machine Security System Module:
this link will be unavailable. (See machine
2 Erratic, Intermittent, or Incorrect
schematic.)
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1639- Machine Security System Module: Machine components that directly communicate on
9 Abnormal Update Rate this link will be unavailable. (See machine
schematic.)
Machine components that directly communicate on
1966- Hydraulic System CAN Data Link
this link will be unavailable. (See machine
9 #1: Abnormal Update Rate
schematic.)
Machine components that directly communicate on
2425- Boom Angle Sensor: Abnormal
this link will be unavailable. (See machine
9 Update Rate
schematic.)
Machine components that directly communicate on
2426- Stick Angle Sensor: Abnormal
this link will be unavailable. (See machine
9 Update Rate
schematic.)
Machine components that directly communicate on
3556- Input/Output Module #1: Abnormal
this link will be unavailable. (See machine
9 Update Rate
schematic.)
Machine components that directly communicate on
5328- Jog Dial Module: Abnormal Update
this link will be unavailable. (See machine
9 Rate
schematic.)
Each Controller Area Network (CAN) data link circuit is an input and output of select electronic
control modules. The data link is designed to carry communications between the electronic control
modules. The data link consists of internal control circuits and the connecting harness wiring.
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• The energize circuit for the MSS Key Reader may have failed.
• One of the ECMs or smart devices has failed. This condition is unlikely.
Note: A loss of power in the system to an ECM can cause the ECM to activate this diagnostic
code combination. Ensure that ECM modules with this diagnostic code are powered up before
proceeding with this procedure.
The FMI 9 code means that the ECM has lost all communication with another control module.
The CID 247 FMI 9 diagnostic code will never be activated by the ECM as a stand-alone diagnostic
code. The ECM will only activate the CID 247 FMI 9 diagnostic code along with another code. The
diagnostic code combination is caused by abnormal communications between the ECM and a specific
ECM module via the data link. The update rate is not correct.
The FMI 14 diagnostic code is used by the ECM as a "companion code" that is activated
simultaneously with a diagnostic code from another control module to indicate that the Data Link has
an abnormal condition.
The FMI 14 diagnostic code will never be activated by the ECM as a stand-alone diagnostic code. The
ECM will only activate the FMI 14 diagnostic code along with one of the following module
communication codes.
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Illustration 1 g06323875
The preceding diagram is a simplified schematic of the data link connections. The schematic is
electrically correct. However, not all the possible harness connectors are shown. Refer to the latest
revision of the Electrical Schematic to view the entire circuitry of the machine.
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circuit are clean, secure, and in good condition. Check the wiring for pinch points or abrasions. Look
for and repair areas where wires are exposed. If a problem with a connection is found, correct the
problem. Verify that this diagnostic code is active before performing a troubleshooting procedure.
2. Determine which code is present and use the list below to determine which procedure to follow.
Table 2
FMI 2 Troubleshooting
Troubleshooting Test Steps Values Results
1. Inspect The Harness Connections
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-Loose Connections
Repair: Replace the
D. Measure the resistance between terminal A terminating resistor or
and B of each terminating resistor that was resistors that have failed.
removed from the CAN circuit. Reinstall the terminating
resistor that has not failed.
Proceed to Step 6.
A. The start switch and disconnect switch are in Repair: Repair or replace
the OFF position. the machine harness.
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STOP.
Table 3
FMI 9 Troubleshooting
Troubleshooting Test Steps Values Results
1. Verify The Hardware And The Software OK - All the part numbers are
Part Numbers(1) All the part correct
numbers are
A. Verify that the following information is correct. Proceed to Test Step 2.
correct:
NOT OK - One or more of the
-The part number of the flash software for the part numbers are not correct.
ECM is correct.
-The part number of the ECM is correct. Repair: The ECM or the
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-The part number of each sensor in the circuit sensors have the wrong part
is correct. number or incorrect flash
software is installed. Flash the
correct software or replace the
incorrect ECM or the sensor
with a module that has the
correct part number. Refer to
the Troubleshooting, "ECM -
Flash Program" section for
additional information
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C. Measure the continuity between the data Repair: Repair the machine
link wires. harness or replace the harness.
Proceed to Test Step 9.
6. Check The Terminating Resistors OK - Both resistance
The reading is measurements are
A. The start switch and the disconnect switch approx. 120 Ω. approximately 120 Ω. The
remain in the OFF position. terminating resistors have not
failed. Reinstall the
B. The terminating resistors remain terminating resistors.
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disconnected.
Proceed to Test Step 7.
C. Check the terminating resistor connectors
for the following: NOT OK - One or both
resistance measurements are
-Moisture not approximately 120 Ω. At
-Corrosion least one of the resistors is not
-Damaged Terminals functioning properly.
-Loose Connections
Repair: Replace the
D. Measure the resistance between terminal A terminating resistor or resistors
and B of each terminating resistor that was that have failed. Reinstall the
removed from the CAN circuit. terminating resistor that has
not failed.
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require replacement.
STOP.
(1)
Consult your Caterpillar Authorized Dealer for the correct part numbers of the flash software.
Table 4
FMI 14 Troubleshooting
Troubleshooting Test Steps Values Results
OK - One of the control module
diagnostic codes that is listed at the
1. Check For Related beginning of this procedure is active.
Diagnostic Codes
One of the control Repair: Go to the troubleshooting
A. The FMI 14 diagnostic code module diagnostic procedure for the active control module
for the Data Link is active. Look codes that is listed CID FMI diagnostic code. Perform the
for one of the active control at the beginning of troubleshooting procedure for the Data
module diagnostic codes that is this procedure is Link circuit that is detailed for the
listed at the beginning of this active. control module in order to isolate the
procedure. problem.
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STOP.
Copyright 1993 - 2019 Caterpillar Inc. Sun Jul 14 01:33:51 UTC+0700 2019
All Rights Reserved.
Private Network For SIS Licensees.
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