Acceleration Is Poor or Throttle Response Is Poor: Troubleshooting

320 Excavator YBP00001-UP (MACHINE) POWERED BY C7.1 Engine(M0092767 - 0...
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Shutdown SIS
Previous Screen
Product: EXCAVATOR
Model: 320 EXCAVATOR YBP
Configuration: 320 Excavator YBP00001-UP (MACHINE) POWERED BY C7.1 Engine
Troubleshooting
C4.4 and C7.1 Engines
Media Number -UENR0629-28 Publication Date -01/09/2015 Date Updated -25/09/2018
i06180557
Acceleration Is Poor or Throttle Response Is Poor

SMCS - 1000-035
Probable Causes
• Diagnostic codes
• Parameters in the Electronic Control Module (ECM)
• Throttle Signal
• Air intake and exhaust system
• Turbocharger
• Fuel supply
• Valve lash
• Low compression (cylinder pressure)
• Electronic unit injectors
• Individual malfunctioning cylinder
Recommended Actions
NOTICE
https://127.0.0.1/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sisweb/... 7/15/2019
320 Excavator YBP00001-UP (MACHINE) POWERED BY C7.1 Engine(M0092767 - 0... Page 2 of 7
Do not crank the engine continuously for more than 30 seconds. Allow
the starting motor to cool for two minutes before cranking the engine
again.
Note: The procedures have been listed in order of probability. Complete the procedures in order.
Note: If the problem only occurs under certain conditions, test the engine under those conditions.
Examples of certain conditions are high engine speed, full load, and engine operating temperature.
Troubleshooting the symptoms under other conditions can give misleading results.
Table 1
Troubleshooting Test Steps Values Results
1. Diagnostic Codes
Note: Certain diagnostic codes and/or

event codes may cause poor
performance. Refer to in the electronic
Result: A diagnostic code is present.
service tool.
Repair: Troubleshoot the code and
A. Use the electronic service tool to Engine Derate
then reset the histogram.
check for active or logged codes. or Diagnostic
B. Use the electronic service tool to Codes
Result: A diagnostic code is not
check the histogram information if the
present.
engine has been derated.
Proceed to Test Step 2.
Note: If the histograms contain engine
derates and no diagnostic codes are
present, then the engine is operating
normally.
Result: The parameters are not correct.

2. Parameters in the Electronic
Control Module (ECM) Repair: Input the correct parameters.
Refer to Troubleshooting,
A. Use the electronic service tool to "Configuration Parameters" for
Parameters
verify that the correct parameters are additional information.
being used. Refer to Troubleshooting,
"Configuration Parameters" for Result: The parameters are correct.
additional information.
3. Throttle Signal Result: The throttle signal is stable.
A. Monitor the status for "Throttle Throttle signal Proceed to Test Step 4.
Position" on the electronic service tool.
Verify that the status for "Throttle Result: The throttle signal is not stable.
Position" is stable and that the engine is
able to reach high idle speed. Repair: Make the necessary repairs,
Refer to the appropriate circuit test for
the type of speed control that is
installed.
Result: There are restrictions in the air

inlet or exhaust system.
4. Air Intake and Exhaust System
Repair: Make the necessary repairs,
A. Observe the check engine lamp.
Refer to Systems Operation/Testing
Check for an air filter restriction
and Adjusting, "Air Inlet and Exhaust
indicator, if equipped. Replace a
Restrictions System - Inspect" for additional
plugged air filters. Refer to the
information.
Operation and Maintenance Manual.
Result: There are no restrictions in the
B. Check the air inlet and exhaust
air inlet or exhaust system.
system for restrictions and/or leaks.
5. Turbocharger Turbocharger Result: There is a fault on the

turbocharger.
Note: The turbocharger that is installed Repair: Repair the turbocharger or

on the engine is a nonserviceable item. replace the turbocharger. Refer to
If any mechanical fault exists, then the Disassembly and Assembly,
faulty turbocharger must be replaced. "Turbocharger - Remove" and
Disassembly and Assembly,
A. Ensure that the mounting bolts for "Turbocharger - Install".
the turbocharger are tight.
Result: The turbocharger is OK.
B. Check that the oil drain for the
turbocharger is not blocked or restricted. Proceed to Test Step 6.
C. Check that the compressor housing

for the turbocharger is free of dirt and
debris. Make sure that the housing is not
damaged.
D. Check that the turbine housing for

the turbocharger is free of dirt and
debris. Make sure that the housing is not
damaged.
E. Check that the turbine blades rotate

freely in the turbocharger.
F. Ensure that the wastegate on the

turbocharger is adjusted correctly. Refer
to Systems Operation, Testing, and
Adjusting, "Turbocharger - Inspect". If
the wastegate actuator is faulty, replace
the turbocharger. Refer to Disassembly
and Assembly, "Turbocharger -
Remove" and Disassembly and
Assembly, "Turbocharger - Install".
6. Fuel Supply Fuel system Result: The fuel supply is not OK.
A. Visually check the fuel level in the Repair: Repair the fuel system or
fuel tank. Do not rely on the fuel gauge replace the fuel system components, as
only. necessary.
B. Ensure that the vent in the fuel cap is Result: The fuel supply is OK.
not filled with debris.
C. Ensure that the fuel supply valve (if
equipped) is in the full OPEN position.
D. If the temperature is below 0 °C

(32 °F), check for solidified fuel (wax).
E. Check the primary filter/water

separator for water in the fuel.
F. Check for fuel supply lines that are

restricted.
G. Check that the low-pressure fuel

lines are tight and secured properly.
H. Replace the primary and secondary

fuel filters.
I. Check the diesel fuel for

contamination. Refer to Systems
Operation, Testing, and Adjusting,
"Fuel Quality - Test".
J. Check for air in the fuel system.

Refer to Systems Operation, Testing,
and Adjusting, "Air in Fuel - Test".
K. Ensure that the fuel system has been

primed. Refer to Systems Operation,
Testing, and Adjusting, "Fuel System -
Prime".
Result: The valve lash is not correct.
Repair: Check the valve lash. Refer to

7. Valve Lash
Systems Operation, Testing, and
Adjusting, "Engine Valve Lash -
Note: The valve lash can affect the Valve lash
Inspect" for the correct procedure.
performance of the engine.
A. Check the valve lash.
Result: The valve lash is correct.
Result: The results of the compression

test are outside the specifications.
Repair: Investigate the cause and

rectify any faults.
Note: Possible causes of low

compression are shown in the
8. Low Compression (Cylinder following list:
Pressure)
Cylinder · Loose glow plugs
A. Perform a compression test. Refer to compression · Faulty piston
Systems Operation, Testing, and · Faulty piston rings
Adjusting, "Compression - Test ". · Worn cylinder bores
· Worn valves
· Faulty cylinder head gasket
· Damaged cylinder head
Result: The results of the compression

test are OK.
9. Electronic Unit Injectors Electronic Result: A faulty injector is indicated.
Unit Injectors
A. Use the electronic service tool to Repair: Remove any faulty electronic
perform the automatic "Cylinder Cut unit injectors. Refer to Disassembly
Out Test". and Assembly, "Electronic Unit
Injector - Remove".
Note: If the compression test that was
performed in Test Step 12 was Install new electronic unit injectors.
satisfactory, the "Cylinder Cut Out Refer to Disassembly and Assembly,
Test" will identify any faulty injectors. "Electronic Unit Injector - Install".
Repeat the automatic "Cylinder Cut

Out Test". If the fault is still apparent,
remove the replacement electronic unit
injector and install the original
electronic unit injector. Refer to
Disassembly and Assembly,
"Electronic Unit Injector - Remove"
and Disassembly and Assembly,
"Electronic Unit Injector - Install".
Result: All injectors are OK.
10. Individual Malfunctioning

Cylinders
A. With the engine speed at a fast idle,

Result: The test indicates a faulty
use the electronic service tool to
cylinder.
perform the manual "Cylinder Cut Out
Test".
Repair: Investigate the cause of the
fault on any cylinder that is not
As each cylinder is cut out, listen for a
operating. Investigate the cause of the
change in the sound from the engine.
fault on any cylinder that is operating
When a cylinder is cut out, there should Cylinders
below normal performance.
be a noticeable change in the sound of
the engine.
Result: The test indicates that all
cylinders are OK.
If a change in the sound of the engine is
not noted, the isolated cylinder is not
Contact the Dealer Solutions Network
operating under normal conditions. If
(DSN).
the isolation of a cylinder results in a
change in the sound that is less
noticeable, the cylinder may be
operating below normal performance.
Copyright 1993 - 2019 Caterpillar Inc. Mon Jul 15 11:31:43 UTC+0700 2019
All Rights Reserved.
Private Network For SIS Licensees.

Acceleration Is Poor or Throttle Response Is Poor: Troubleshooting

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320 Excavator YBP00001-UP (MACHINE) POWERED BY C7.1 Engine(M0092767 - 0...

Acceleration Is Poor or Throttle Response Is Poor

• Parameters in the Electronic Control Module (ECM)

• Air intake and exhaust system

• Low compression (cylinder pressure)

• Electronic unit injectors

• Individual malfunctioning cylinder

Note: Certain diagnostic codes and/or

Result: The parameters are not correct.

3. Throttle Signal Result: The throttle signal is stable.

Result: There are restrictions in the air

5. Turbocharger Turbocharger Result: There is a fault on the

Note: The turbocharger that is installed Repair: Repair the turbocharger or

C. Check that the compressor housing

D. Check that the turbine housing for

E. Check that the turbine blades rotate

F. Ensure that the wastegate on the

D. If the temperature is below 0 °C

E. Check the primary filter/water

F. Check for fuel supply lines that are

G. Check that the low-pressure fuel

H. Replace the primary and secondary

I. Check the diesel fuel for

J. Check for air in the fuel system.

K. Ensure that the fuel system has been

Result: The valve lash is not correct.

Repair: Check the valve lash. Refer to

Proceed to Test Step 8.

Result: The results of the compression

Repair: Investigate the cause and

Note: Possible causes of low

Result: The results of the compression

Proceed to Test Step 9.

9. Electronic Unit Injectors Electronic Result: A faulty injector is indicated.

Repeat the automatic "Cylinder Cut

Result: All injectors are OK.

Proceed to Test Step 10.

10. Individual Malfunctioning

A. With the engine speed at a fast idle,

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