Name: _________________________ Score: __________________

Lesson 3: HOUSEKEEPING DEPARTMENT

Direction: Identify the responsibility of each positions of the Housekeeping Department. Write your answer on the space provided.

1. Executive Housekeeper 6. Control Desk Supervisor

A. Head of Housekeeping A. Responsible for keeping uniforms in

safe condition

B. Ensure guests’ privacy B. Works with maintenance, control desk & FO

C. Coordinates closely with the laundry C. Manage heavy cleaning duties

* ________________________________ * ______________________________
2. Room Attendants 7. Housemen

A. Works closely with the laundry A. Manage heavy cleaning duties

B. Clean allotted guest rooms B. Coordinates with front office

C. Performs administrative functions C. Give feedback to front office

* _________________________________________ * _________________________________________

3. Laundry Manager 8. Gardeners

A. Mend uniforms A. Ensures cleanliness of public area

B. Has large brigade of washer & ironers B. Upkeep allotted area of a landscape

C. Helping in exchange of linen C. Upkeep all landscapes and gardens

* ____________________________________ * ____________________________________

4. Floor Supervisor 9. Florist

A. Control all resources on the floor A. Maintain cleanliness of the banquet

such as cleaning equipment & linen

B. Clean public area B. Custodian of the garden

C. Vacuuming carpeted area C. Care for internal gardens

* _________________________________________ * _______________________________________

5. Linen Room Supervisor 10. Tailor

A. Custodian of the linen A. Mend uniforms and linen

B. Exchange linen B. Coordinates with the security

C. Provide uniforms C. Finance uniform and linen

*_________________________________________ * ______________________________________

______________________________ ______________________________
Student’s Signature Parent’s Name & Signature