Professional Documents
Culture Documents
Industry 2017 IPW Leads
Industry 2017 IPW Leads
Company/Organizatio Contact Name Contact Name Title Email Adress 1 Adress 2 Adress 3
n (First Name) (Last Name) (Street Name) (Street #)
000000 1
Argus Reisen Dirk Buettner CEO dirk@argusreisen.de Wiesleutener Straße 21
Contracting
Berge & Meer Melanie Pullem melanie.pullem@berge-meer.de
Andréestraße 27
Manager
000000 2
Senior Vice
CANUSA Touristik Kolja Kassner kolja@canusa.de Nebendahlstrasse 16
President
Junior Marketing /
CRD International Pia Hambrock phambrock@crd.de Stadthausbruecke 1-3
Product Manager
000000 3
Product Manager
Cruising Fernreise Rainer Hillers rainer.hillers@cruising-reise.de
Alsterdorfer Straße 56
North America
000000 4
Product Manager
Diamir Erlebnisreisen Holger Howind h.howind@diamir.de Berhold-Haupt-Str. 2 2
North America
info@faszination-
Faszination Fernweh Manuela Duebler CEO Wintergasse 14
fernweh.de
000000 5
26
Flamingo / USA-
Reisen.de Doreen Sell Marketing Manager d.sell@usareisen.de Mariendorfer Damm
Key Account
FTI Julia Mueller julia.mueller@fti.de Landsbergstr. 88
Manager
000000 6
Post Code/Zip City Country Comments Actioned Follow Up Summit
By Date
Book through all major receptives. Their main
50676 Cologne Germany business is selling flight tickets.
Numbers for the USA have declined slightly Timo CB July
stated. Clients more younger people because of
Facebook promotions etc. but also high-end clients
(Fine Reisen). Timo will send us a proposal for the
30175 Hannover Germany new FY. He further asked if CB could do a training in
their headquarter in Hannover in Sep/Oct.
000000 7
Dirk the Owner informed us the there will be a slight CB July Invitation
re-structure in their company. He will have more
Sales Staff now. NE is doing good. 1,000 room nights
in 2016. For 2017 7-8% below so far. He would like to
increase the "highlights in NE" on their weibsite.
87637 Seeg Germany Further he offered us participation in the ARGUSA
North America Day in Fall.
000000 8
Feb and March have been months with very low CB/LH July Invitation
bookings for the USA but May picked up again.
Therefore, they are quiet happy with their bookings.
They would like to add more NE attractions to their
portfolio. CANUSA is planning a fam trip to NE in Sep
with Tour Mappers because they are their biggest
client. Not only, will the Sales Staff profit from the
fam but also Kolja and his colleague from the
Marketing Department will escort the group and will
film their trip to produce some video clips for their
website afterwards. Therefore we discussed to add
as many "trendy" attractions as possible (Helicopter
Tours over the Newport Mansions, Yard Sailing,
22041 Hamburg Germany Kites, Tennis with a Pro, Cape Cod Biking, water
activities, craft beer tours etc.) Mark Brodeur already
talked to Tour Mappers. DNE should use this
opportunity to support this fam to get the best out
of it for the biggest tour operator for their region. CB
FU
000000 9
New USA product since this year. Have 4 offices and CB 2017
17 employees. Database Newsletter 15,000
addresses. Deliver 200,000 brochures yearly in their
company group "Best of". 67% direct selling, 33%
travel agencies. Rainer is well-known with the NE
22229 Hamburg Germany region and has attended several Summits for his
former employes. This year he particpated in the
Summit and post fam as well.
000000 10
Small tour operator. Speciaized in hiking tours but CB July Invitation
also excursions, luxury tours. Started with the USA
program in Dec 2016 - first catalogue. Are offering
different tours in NE. E.g. the hut to hut tour in New
Hampshire. Are interested in increasing the tour to
Maine. Need a contact for a German-speaking travel
guide for a group of approx. Are working with Tour
Mappers and Canadvac. First week of October 2017,
01257 Dreseden Germany they are organizing a Consumer Show with Canada
as partner. However, Holger thinks, it would be a
great opportunity for NE to be there as well. Will
send proposal
000000 11
CB July
000000 12
Images Collateral Fam JMA Training
Yes Yes
Maybe
000000 13
Yes Yes
Yes
000000 14
Yes Yes
Yes Yes
000000 15
Maybe
Yes
000000 16
Maybe
yes
Maybe
000000 17
Maybe Yes
Yes Maybe
yes
Yes
000000 18
IPW 2017 LEADS
Company/Organization Contact Name Contact Name Title
(First Name) (Last Name)
Manager
Fox Verre Reizen Monique Can Agthoven Touroperating
Director of Product
Pleasant Holidays Kelly Acheson USA & Canada
martina.dubs@cividinviaggi.it
Via Imbriani 11
eyal@discover-team.com
West
garyd@discoverholiday.ca 1500-675 Hastings V6B1N2
Street
philip.ferentinos@getyourguide.com
liberato@ideeperviaggiare.it
Viale L. Cappiello 14 00125
doku@myplanet.dk
kelly.acheson@pleasant.net
2404 Townsgate Road 91361
brigitte@styleintravel.nl
ilsevervoort@travelnauts.nl
Vijzelgracht 53-I 1017 HP
N. Sepulveda Blvd.
anina.grasso@ymtvacations.com 100 90245
Suite 1700
City Country Comments Actioned
By
Have DMOs around the USA. Office in Boston as LH
well. Is looking for new partnerships for a Newsletter
e.g. and on an educational base
Vancouver Canada
invitation
Yes
invitation
July 2017 yes
July yes
July
2017
invitation
July
invitation
Now
2017 IPW LEADS - TEAM 1
Delegate Company Street Address
Ying Chen Americlink Intl Corp 1727 Route 130, Amerilink Plaz
Julie von Schirach JBS Hotels 444 e Huntingdon Dr, Suite 212
Harpenden UK Richard@vacationstoamerica.com
Cheltenham cwells@abercrombiekent.co.uk
London sboyd@trekamerica.co.uk
Chester Caroline.Beckett@elegantresorts.co.uk
Crawley alison.leslie@virginholidays.com
Looking for Fly Drive itins, min 2 night stay. Works with VIA tours.. New technology allows multi
trip options
info on family itineraries, image library access, training video
invite to Summit
All tailor made holidays - customised. Keen to go to Summit next year, want to go to Cape Cod
US $$ impacting sales and volume, comments about safety in US. 2 night BO programme with
cruise, 8 deps
looking for more tour options in Boston - duck tour - Fenway tour - Lead for Stacy
CT Mystic - currently us Hilton - not satisfied. Lead for Marriott Mystic and Madison beach hotel
Double daily REK-BOS in summer - keen to push
Scandy primary market
Mid Atlantic Seminar - 25-28JAN18 - want DNE to attend - asked for costs
FDM consumer show - partnership opps
Canada no 1 due exchange rate - US still stable
New England is increasing - safe and easy to negotiate
direct flight swiss air - proposal sent to GIA for JMA
Work with tourmappers - Silke just been in. Sales Mission post WTM - please include.
Danish clients only - fly drive specialists
working with tourmappers - invite to Summit
Launching ne FIT program. Receptives ATI/TM/Go West
N we brochure in 2106 - expanding in 2017
Know Duxin well - keen for JAM and training for sales staff … online training popular and
webex training
Sell direct to consumer - USA business relatively new at 2 years.
No New England program - looking to grow
Christiane to arrange meeting to discuss product - maps and image library.
Travelopia buy-out will be completed by end JUNE.
Website - switching off trans actual areas - encourage clients to call and book with agents.
New England still v small - changing brochure, removing hotels and making it inspirational.
Want key images - invite to Summit.
New England still top for USA. Looking for insight in DNE strategy., want to re-brand DNE -
make current. -- pushing inspirational and influential
Wanting increase activities - now using VIA tour and do Something different - WANT Ideas form
DNE
ages and video to support.
Agency moving towards advertising and branding using their travel experience.
Pitched for Dne video and SoMe.
All reporting now done on audience retention, dwell times, hits and views
Mark to send case study and examples of reports on previous activity
Charlotte now looking after Africa, Scandies and Nth America. 2016 +160%
booking windows have changed. JAN- MAY flat Clients are not tactical - travel period is
extending - no late bookings.
Instagram growing
XML coming in will help bookings -- need more product and experiences -- open to 3 & 4star
properties
DNE summit - Charlotte to send sales person. Fam opps and JMA
Dne Summit - first time. Really enjoyed it - will now not do IPW bit smaller shows. 3/4
meetings didn’t turn up - bit disappointed.
12 contracts pending
Feedback - move fams from Monday am to Sunday pm - no need for Wednesday morning.
Exchange rate and political issues having an effect on travel. Sth Arica and Canada taking US
business. - customers booking closer in.
2018 focus on product - invite to Summit. Still focusing on fly-drives but planning to mix up
existing product to put a different slant on it.
2 days in Boston, not long enouhg thiking of ncreasing length of stay for city tour to our
nights.
Send all itinerires to help with increase his product for the New 2018 brochure.
JMA Activity Tim to send proposal. Training Day - OCT - Dne to attned.
Double digti growth - 1st six weeks of the year V strong. Exchange rate has had an effect on
FLA busienss.
Looking to run training academys in glasgow office. USA day in SEP
SoME working V well - have a NEW SoMe call centre .. Building cotnent on USA pages. Looking
for cotent.
SEND info / images / videos / websites / pumpkin people
Struggling with New Egnland! Approx half business is down. Consildating tours &
reengineerign to price under £2k. Will end up flat this year.
Canada, India, Sth Africa and Far East seeing growth.
Exchange rate - pricing increased after brexit and politics!
Sales are down - USA espcially. Exchange rate and Trump
canada booming. Some New Egnland tours are doing ok. Some have had to be reduced.
New tour: Bos / Ogunquit / Bar Harbor / Meredith - Canada
Sales are down - post Brexit, exchange rate and politics.
Looking to increase activities with Grand American Adventures -- send info on:
Kite Surfing, VT / Bike Hero islands / Camden Tall Ships / Mailman Lake Winne / Haunted
Castle Nth Conway / abseiling Bar Harbor / Newport Mansions / Shark diving RI & What's new.
Orlando family traffic down. MAN-BOS flights still performing ok. Pushed BUSA JMA. USA
Everywhere campaign … cheapest investment is $7500 for online activity. But will be matched
by TC and up weighted by BUSA.
Requested figures and splits by flight and states.
G Adventures have bought them and promised investment in advertising. Marketing will cross
fertilise and target passengers who have travelled to other countries.
USA tours not doing well - having to consolidate. New England 12 tours will still run but with
lower numbers.
Invite to Den summit
Jama idea - customer 'comments book'
Just you holding its own
NEW New England product complete! Fam coming in 6-20SEP. Tour mappers doing accom -
Dne to help with activities.
Training needed - Caroline to request dates.
USA been a struggle - California been hit hardest. Value much more important
DNE good - MAN-BOS fam great
2018/19 brochure due to launch - Busan activity planned
New tour with ATI included
Delayed JMA until timing is correct.
Starting to build USA brochure in August. - using Tour mappers as receptive
Wants Training in August
invite to summit
USA program is 5years old. New England is 2nd biggest. Refocusing on activities first! Using
Via tour for activities
Send Info on Puffin tours - Woodstock / Manchester - small guides.
CT fams /cows/chocolate -- Philip Johnson Glass House
Manalo Blonic - shoes / Lake Winn mailman
sells attractions - competes with Via tours
SEND invite to Summit as a buyer
2017 IPW LEADS - TEAM 3
Delegate Company
Firskovvej 32 Lyngby
DK - 2800 Kgs.
14, place Denfer-Rochereau Paris 75014
Chengdu, SiChuan
Frankfurt
P.IVA 11276650154 40-20145 Milan
Poland marian.szypula@etravel.pl
Italy giuseppe.gerevin@alidays.it
Netherlands peter.van.veenendaal@traveltrend.nl
Panama jguizado@vtivoli.com
China Yinan@lulutrip.com
Canada philippe.blain@caaquebec.com
Canada specialgroups@jactravel.bc.ca
China sun@gogovacations.us
Denmark je@fdm-travel.dk
France nadege@backroads.ft
Sweden tommy@swansons.se
France nelly@monde-authentique.com
China yuhuahh@qq.com
Italy tdellaserra@rephouse.it
Australia vanessa.richards@exciteholidays.com
Australia jacey.fleming@aptms.au
China liuting@xdf.cn
United States
China gemu@caissa.com.cn
Switzerland peter.greber@hotelplan.ch
Argentina marcos@smartreps.com.ar
Germany jasmin.neis@dertouristik.com
Italy lucia.alessi@naar.com
France maureenl@maisondesetatsunis.com
No New England product. MICE. Small groups, FITs. Not active. Siteseeing, culture,
whalewatching,visit universities, JFk Libray. Send list of tour operators, sample itineraries and
link
Liststo photos.
experiences on their website. Fluidtravel.it. For consumers - need updates ongoing.
Needs photos, videos. Send what's new and itinerararies. Sales to US increased this year. Lots
of couples (80% honeymooners), but also a family destination - safe, nature, away from big
cities.
Repeat flyins. Lots of competition.Would like to push the destination and they
see big benefit of promoting as a region. Would like DNE to do marketing coops. Needs
images, sample itineraries, what's new info. Works with Travelco and ATI mostly. Only FIT. Fly
drive oriented. Would like to see windjammer cruise as an add on. Contact Annie Mahle about
working with operators. They are selling more excursions and they should be unique to the
region.
has a hard time packaging state as a whole. Send itineraries. Interested
in learnig more about Tour Mappers. Client is active adventure. Skiing vacations. Japan is
taking off for them. Mostly has day trips from Boston and some escorted tours to the other
states. Skiing is growning for them. Interested in small breweries and farm to table.
Wholesalers since 1947. Nothing in New England right now.
Mixed clientete. Corportate travel is high. Both group and FIT. Leisure travelers love skiing,
siteseeting, sports tourism, marathons, golfing. Tailor made. Would like information for their
web marketing materials. Send suggested itineries. Direct flight to Boston. Like to ski in VT.
Send about New England. Big social presence.
Handles co-ops and marketing promotions in US. Wants contacts in each state.
Corey has contacts at FlightCentre in Australia. Send What's New.
Has New England product. Looking for small group experiences in all states.
Send itineraries and photos. Need suggestions for FIT vendors. Students need more active
experiences. Year round.
Member based. 1.3 million members. Travel division has 14 offices throughout the
province. 80K TripTix a year. Needs content, photos, training. Send sample itineraries. Would
like to have information from each of the states. Send contact info for state contacts.
Part of Emirates Airlines and Dnata Group. Just started one NE tour through ATI.
NE is not well known and they want to learn more about the region. Want to fly more people
into Boston. Looking for onliine training, photos, itineraries, about New England. Many Indian
students attend school and come on site vists with parents. Send a few guides.
Canadian inbound. Most business is within Canada, but have now been selling
about 24 groups, tailor made. Getting more and more request for New England. Older traveler.
Likes foodie tours, music, get to know the locals, siteseeing cruises. Wants to gather
information. Will send photos, itineraries, online training.
Good advance bookings for 2018. Right now is flat. Clients want to have experiences. Only
sells US and Canada. Needs outdoor experiences information. Clients want to prebook
experiences with the hotel stay. Struggles with not having access to products packages for
experiences. Books direct.
Offices in US and China. Biggest wholesales in China. Only to U.S. Sent 20K last year. Leisure
family groups 20-25. A tour guide and tour leader comes with the group. Most touring. Have
added New England in itineraries. Needs new information. Skiing in winter, hiking in summer.
Uses America Link, Tourico. Send link to itineraries and photos. Nature and wildlife tours. Many
college tour visits and would like to add more to the itineraries.
Send groups to US. Family, MICE, student, business groups. Groups go to Boston
now and they want new things to add to itineraries for the entire region. Need itineraries,
activities. Send Smug Mug link and video. Send about NE.
Groups into JFK. Do some trips to Boston. May try more of NE to MICE groups in
the new year. Wants links to information - About New England, What's New, itineraries. Clients
are 50+, some families. Culture and heritage ideas.
Uses Tourico and Travelco. Direct to Select Registry. Have a more leisurely NE tour. Those
packages are in demand. Send link to photos and What's New.
FITs, fly drives, families, couples. Tailor made tours. Uses Tour Mappers, New
World, all the big ones. Their clients come through Montreal and Boston. For them, they have
had fewer requests for New England. Two week tours. Want more info on nature based,
outdoor product. Send link to Smug Mug, send itineraries, activities, and what's new.
New tours to New England. Most comprehensive tour progarm to us. Have large
event in Denmark each year. 40th anniversary next year and will do special tours. Will fly into
Boston and have 4 days in New England. Send link to Smug Mug. People know NE, but harder
to sell. Would like us to do more marketing with them. America Travel Day March 3, 2018. He
will send proposal to Lori. Primary gateway is NY. Most go south, and want to get more to go
north.
New to featuring U.S. and North America. Specialize in off road and tailor made.
Encourage slow travel, longer stays, focus on experiences. Only FIT. Very selective with
accommodations, smaller properties. Works with Tour Mappers and Bonatel. Info on foodie
tours, nature tours, cruises, lobster tours, windjammers, etc. Needs foodie itinerary on New
England. Send itineraries and Smug Mug link.
Outbound group (15-30) and FIT. Flies into NY, then to Boston. NY, Boston,
Niagara Falls. Send images, itineraries, wants contact at Tour Mappers and Sunshine Travel in
Boston (Lorraine). Very intrested in Cog Railway.
B2B, B2C. Dnata packages everything together. Emirates Holiday and Emirates
Airlines are part of this group. Travel has slowed down from Dubai because of politcal climate
and travel ban issues. UK is strong. Each of their brands have a different clientele. Both direct
and work with Bonatel and ATI. Focus on FIT tailor made. Send links to itineraries, images. She
will send marketing proposal to Lori.
They do a lot to Canada and now starting in U.S. Find products in a niche and
position themselves as expert in each. Wants N.E. training. Send link to training materials,
itineraries and trip ideas. She will contact Lori before her trip to New England. Looking for
unique, authenic experiences. Recommended she contact Tour Mappers. Send link Smug Mug.
Only sell through travel agents. Launching new platform for agents. Will have
massive bank of images and content for destinations. Works with ATI Allied Tpro, Tourico, Team
America. Suggested Tour Mappers. Would like to be contacted by KBC. +44 (0)20 7393 1073
Head office in Guangzhou, China. Did a fam trip to NE to build itinerary. Trips are
not selling because clients don't know about the region. Interested in Americna history of the
region. Send itineraries, About NE and link to photos. Mostly groups, some small family groups.
Rent cars. Don't need translators. Wants touring and siteseeing suggestions.
Global travel wholesaler. Australia, NZ, Asia, UK. Contracts direct, don't do air. B2B. Growing
outbound destinations. Millennials who want exciting, authentic experiences and then others
who are planning a 3rd or 4th trip to the U.S. Would like NE to do promotional campaign
through online and social. She will pull together a proposal and send to Corey.
New motorcycle program. Starts in Manhattan. Does car and RV rentals as well.
Wants itineraries, driving tours for their websites. Works with Eagle Rider, Alamo and looking
for RV suppliers. Typical is 21 day trip, rental for about 2 weeks. Send video, link to photos.
30 million members globally. Partners with Jetsetter and Gilt. Send offers out to
their members. They have editoral team that writes up overviews of properties. Works with 4
and 5 star hotels on TripAdviser. All non refundable. Can create microsite for destinations. Will
send proposal to Lori.
Study tours. Largest student / educational tours, trainings. Have sent 100K
students to the U.S. for summer and winter programs. Need to create new produccts that are
more valuable to the students. Primary school to college. Two to four weeks. Send trip ideas,
itineraries, images, fact sheet, about new england.
Located in New Jersey. Tours inbound from Korea. 90 percent group. Boston Newport tour every
Wed and Sat. 3000 customers per year for that. For FIT they go to Boston, Plymouth, Newport.
Have Ivy League tour. Two night 3 day to Acadia. Mostly siteseeing, seniors. Send information
on itineraries, photos, what's new.
Founded in 2012 in the UK. 22 sales officesaroundthe world. Big Asisan clientele.
Groups only. Wants information and links to itineraries, photos, etc. Each market has different
interests. Send itineraries. Would like intineraries from each of the states. Wants information
on experience like lobstering tours
Group only. He contracts all the hotels for the company. Have fall foliage programs Australia,
NZ, UK customers. Numbers are up for 2017. Looking for new attractions, hotels, etc., link to
SmugMug. Immersion experiences. Make sure he is on mailing list. Send new itineraries.
Mostly groups. Offices in Europe. First sending Chinese to Europe and now all over
the world. About 300 retail stores. Does not have packages to New England and would like to
develop some. Send itineraries, fall foliage, images. Groups 25-30. Needs group restaurants.
New England program is selling well. Politics is in the mind of Swiss people and
they wait to book until last minute due to uncertainty. Many of their clients are going out west
to national parks. Need to get more people to the east. They work with Tour Mappers. Send
itineraries. Feels NE needs more promotion. Interested in fam tours, and sales missions to
them. He will send proposal to Lori about consumer event and add on promotions.
Owner is pres of Visit USA. Losing a lot of business in their country. Now people
go online. They want to replace packages that are most familar, like Florida. Want to attract
people who have already been to US and may want to visit NE. FITs. They work with travel
agents. Need ideas, 9-10 day itineraries. Culture, siteseeing, shopping, culinary, taste of
America. Fly drive trips. Wants unique accommodations. Groups of 20-25.
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Delegate Registration Type Company
Leitrim, Ireland
Berlin, Germany
Chavanod, France
Berlin, Germany
Berlin, Germany
Irish Sun newspaper • first week in october coming to NE. Follow up ASAP.
•Couple - travels around the world •2-3 weeks, New England •Classic cars •Audrain Museum
•Fam tour •Cultural •Artist and music scenes •food •hiking trails •wildlife •younger •Boston,
Looking for personalities to interview
•Irish Independent •adventure, family, culinary etc • Send itineraries and list for Norwegian
•Brewers in Maine (currently) •Yankee •family, couples •looking for Charlene, working with M
•IPW award writer of the year •interest in Roger Williams. Writing book Nov 2019 about link
Very big concentration on history and heritage.
• Adventure •Car museums, wild life hikes, ATV NH, brew cultures, off beat lodging, national
•Statistics -Australia visitor information •Focus o business, real estate •broadcast on all topic
loop.
•They are the German AP •What's Happening in NE-airlines, culture, new stuff, news etc. •Ne
airlines, feature story outdoors, culinary, winter sports •interested in politics
•High end pub •looking to speak to French rep
Wants to visit RI, MA, CT •interested in New England •Spoke with Marcus •Germany's larges
•She is single and wants to cover single travel •active, also interest in family, active couples
bikes, agritourism
•Coming to 5 states in June •very interested in history •island, gay campgound in Maine, Pr
looking for people with interesting stories to tell
•Salem •this is a married couple would like to visit NE •Travel twice per year •high end consu
soft adventure
no show