Professional Documents
Culture Documents
IIP Final Report
IIP Final Report
INDUSTRY INTERFACE
REPORT ON
“Demand Analysis & Competitive
Landscape for High-end
Technology & Digital Courses in
Indore Market”
GROUP 6
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IIP Project Group 6 AISECT: Interim Report
Table of Contents
Acknowledgement ......................................................................... 3
Interviews ........................................................................ 26
Survey 1(Students)…………………………………………………………….30
Survey 2(Working Professionals) ………………………………………..39
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Limitations .......................................................................... 68
Conclusions ............................................................................. 69
Appendix .................................................................................. 70
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ACKNOWLEDGEMENT
We owe our deep gratitude to our faculty mentor, Prof. Subin Sudhir
and our industry mentor Srashti Singhal, who took a keen interest in
our Industry Project work and guided us all along. This project would
not have been completed without your efforts.
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INTRODUCTION :
Introduction in Today’s world, technological change is the only constant. For staying
on top, the technological developments of the organization are essential. Hence,
Information technology professionals must regularly update their skills and knowledge
base, not just by reading industry periodicals and joining professional organizations, but
also by taking technology courses throughout their career. These courses are also essential
for the youths who are starting their career to have a bright future.
Hence, the development of such courses and pedagogy is important for organizations
like AISECT. Technology courses can give the competitive edge to the students or
professionals. Keeping up with recent developments in software, operating systems,
networking, and hardware can be simple when the right education is provided. There are
various kinds of Technological courses which can be as shorts as couple of days to as long
as few months depending upon the nature of course and the requirement of the industries.
These courses can be made available online as well as in the classroom. Hence, the
requirement of this project is to identify the list of high-end technology courses, their
demand amongst the students and industries. Also, conduct a competitive analysis to
assess the best practices followed by the competitors of AISECT.
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ABOUT AISECT
It stands as India’s largest education, skill training, e - governance programme. AISECT
stands for All India Society for Electronics & Computer Technology. It is India's leading
IT Training and Educational Services Network. It is primarily engaged in the 5 areas of
skill development and training, development of models and teaching methodologies to
strength the non-formal education sector, services dissemination across semi urban &
rural India. They have a pan India presence of 12000 rural entrepreneurs. It caters to
train the youths of largely skill deficit India. In the current age India having the highest
demographic dividend skill this young youth force remains untrained and unskilled.
AISECT had joined hands with various government bodies to help train and skill up the
Indian youth. AISECT is a diverse body indulging in multifarious roles. Through the
Financial Inclusion Services, AISECT has set up over 1,400 banking kiosks across rural
and semi-urban India and has become the business correspondent for 26 nationalized
banks including the State Bank of India, initiated mobile ATM services in Punjab and
started offering renewal premium collection services for reputed insurance companies.
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which in turn help the entrepreneur sustain himself over the years. From teaching
computers, AISECT's offerings were expanded to teaching through computers and
through vernacular languages, especially Hindi. We kept adding various skills-based
courses to our portfolio based on the needs of the local community and also a lot of
modules on vocational training and skill development developed in Hindi and other
regional languages.
Over the years, the organization has intervened with strategic innovations to reach out
to its target audience which comprises primarily of semi-urban and rural masses.
AISECT has pioneered the 'Multipurpose Centre' Model which utilizes the existing
infrastructure of an Education & Training Centre to offer numerous services including
skill development, capacity building, information window, maintenance and repair,
sale of allied products and services, e-Governance through Common Service Centers
(CSC), banking and insurance services, etc.
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Secondary Research:
Secondary research or desk research is a research method that involves using already
existing data. Existing data is summarized and collated to increase the overall
effectiveness of research.
Secondary research includes research material published in research reports and
similar documents. These documents can be made available by public libraries,
websites, data obtained from already filled in surveys etc. Some government and non-
government agencies also store data, that can be used for research purposes and can
be retrieved from them.
Secondary research is much more cost-effective than primary research, as it makes use
of already existing data, unlike primary research where data is collected first hand by
organizations or businesses or they can employ a third party to collect data on their
behalf.
Identify research sources: Next, narrow down on the information sources that
will provide most relevant data and information applicable to your research.
Collect existing data: Once the data collection sources are narrowed down,
check for any previous data that is available which is closely related to the topic.
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Data related to research can be obtained from various sources like newspapers,
public libraries, government and non-government agencies etc.
Combine and compare: Once data is collected, combine and compare the data
for any duplication and assemble data into a usable format. Make sure to collect
data from authentic sources. Incorrect data can hamper research severely.
Analyze data: Analyze data that is collected and identify if all questions are
answered. If not, repeat the process if there is a need to dwell further into
actionable insights.
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Questionnaire Formation:
Structured questions:
The reason to ask structured questions is to improve the consistency of the
wording used in doing the study at different places, by different people. This
increases the reliability of the study, by ensuring that every respondent is
asked the same question. For example the question “Do you live in Delhi?’ may
be constructed differently from the question “Are you a resident of Delhi?” by
some respondents, even though it appears that both questions are asking the
same information. A person who is normally not resident in Delhi but is living
there at present on a short visit may say “yes” to the first question and no to
the second one “No”.
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Unstructured Answers :
Structuring or standardizing answers which a respondent can choose from
in a questionnaire also achieves consistency of form. Additionally, it makes
the interpretation of answers, that is, analysis and tabulation, easier than in
the case of unstructured answers. Unstructured answers suffer from many
problems in a large scale marketing research study. They become difficult
to categorize after the study, and different analysts may interpret them
differently. So they may lend themselves to subjective interpretations.
Subjectivity isn’t bad at all but in the long run it becomes difficult to defend
if the sponsors of the study are quantitatively oriented.
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be, from the responses given. There are multiple reasons why disguised
questions are sometimes needed. It is often found that respondents are
biased when they know who is the sponsor of the study. Completely
disguised or indirect questions probing into the psyche of a person are
usually used for qualitative research, as a part of depth interviews or
projective techniques, and so forth.
Strongly disagree
Disagree
Neither agree nor disagree
Agree
Strongly agree
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This popular research technique is used to collect data from a small group of people,
usually restricted to 6-10. Focus group brings together people who are experts in
subject matter, for which research is being conducted.
Focus group has a moderator who stimulates discussions among the members to get
greater insights. Organizations and businesses can make use of this method specially
to identify niche market to learn about a specific group of consumers.
Interviews) (One of the primary research methodologies):
Conducting interviews is a qualitative research method to collect data and has been a
popular method for ages. These interviews can be conducted in person (face-to-face)
or over the telephone. Interviews are open-ended method which involves dialogues or
interaction between interviewer (researcher) and interviewee (respondent).
Conducting face-to-face interview is said to generate a better response from
respondents as it is a more personal approach. However, the success of face-to-face
interview depends heavily on researcher’s ability to ask questions and his/her
experience related to conducting such interviews in the past. The types
of questions that are used in this type of research are mostly open ended questions.
These questions help to gain in-depth insights into opinions and perceptions of
respondents.
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Trained observers or cameras are used to record reactions. Observations are noted in
a predetermined situation. For example, a bakery brand wants to know how people
react its new biscuits, observer notes the first reaction of consumers and evaluates
collective data to draw inferencee.
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However, the country is facing a paradoxical situation where on the one hand young
men and women entering the labour market are looking for jobs; on the other hand
industries are complaining of unavailability of appropriately skilled manpower. This
paradox reflects the criticality of skill development to enhance the employability of the
growing young population and also to gear-up the economy to realise the target of
faster and inclusive growth. However, keeping in view the heterogeneity of the labour
market and also preponderance of the unorganised sector; designing a model which
benefits the key players of the ecosystem: employer, training providers, trainee and
the government is a challenging task.
It is known that 93% of the total labour force is in the unorganised sector. Thus, the
major challenge of skill development initiatives is also to address the needs of a vast
population by providing them skills which would make them employable and enable
them to secure decent work leading to improvement in the quality of their life.
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The National Policy for Skill Development and Entrepreneurship 2015 supersedes the
policy of 2009. This primarily aims at meeting the challenge of skilling at scale with
speed, standards (quality) and sustainability. According to India Labour Report 2012, it
is estimated that 12.8 million new persons join the labour market annually vis-à-vis the
current capacity of the skill development which is 3.1 million in our country.
There are several challenges which have been identified in skill development of the
Indian Youth. For instance, increasing the capacity of the existing system to ensure
equitable access for all and at the same time maintaining their quality and relevance is
a big challenge. This involves strong and effective linkages between the industry and
the trainer institute with adequate provisions for constant knowledge upgrading of the
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The Primary method of data collection involved seeking inputs using a structured
questionnaire. The secondary source of data involved using sources such as the
internet, online reports, and websites of leading companies. The procedure
employed for the same involved a designing two surveys one for working
professional and another for students.
To carry out the data collection, we received 102 responses from the student’s
survey and 53 responses from the working professionals survey. The responses
were collected using both online and offline methods. Online collection involved
using Google Forms creation and using another survey development platform
called Qualtrics to gather responses, and offline modes involved reaching out to
people in the city to collect their responses through in-depth personal interviews.
And in-campus Focus Group discussions.
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Sample unit: Data was gathered from students, working-class citizens, and
housewives.
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Interviews:
We conducted 2 interview to further get in depth results to our analysis. One was
done with a Student and another was done with a Working Profession. This was done
to glean what people want from a skill based course and a vocational based course as
well. Are they satisfied with their previous skill training programme. What additional
development will they want to see and expect from an ideal skill training programme.
Most of the interviewees skill coaches to create a passionate environment while
training their trainers. The trainers need to be incentivized to deliver in an enthusiastic
manner. Some interviewees said that the trainers need to cut down on excessive
information over load and should tone down their pace according to the participant’s
capacity. Because everyone has a different grasping power. They should rather focus
on giving precise, latest and to the point information its participants.
Other participant suggested that skill training course should also be taken to the
virtual platform. Since in the current age of millennials most want to work in their own
zone of comfort at their own ease. Most asked for a web based online course such as
a MOOCs. Where real time live guidance can be provided.
Other participants stated that after the training programme gets over the organization
should try doing post training reinforcement. This helps them retain what they learnt
in the training and help improve the organization with the newly acquired knowledge.
This shall help knowledge percolate down and spread to other members. Another
view that we got after the personal interviews was that most working professionals
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take their training programmes as a medium to reach another rung in the organization
or as an obligation. Whenever a person is sent for training they take it with a
lackadaisical attitude and don’t pay serious attention. This in the end doesn’t deliver
what actually the training intended to deliver.
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Survey 1 :
The Survey was designed to cater those who were students and not school students or
college one but anyone who was studying some discipline.
Our survey was conducted in two parts one was for the students and another was for
the working professionals.
Below are the survey results in charts along with that we shall show some tabulated
inferences drawn the mean median mode and standard deviations.
Currently our number of respondents are 102. We can clearly see the regionIn red has
the highest percentage which is 57.8% is of the age group 21-25 years and in the second
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comes the 27.8% boundary. This suggests that mostly the college going and those who
just joined their jobs are in majority.
Observation & Inference: Most of the respondents were from 21 to 30 age group
Looking at this pie chart we can clearly determine that majority of the survey
respondents favored Banking sector. Followed by increasing likeness towards
Administrative jobs and ranking third is IT/Consulting which is already a big hit in the
service industry. But it still looks like IT provides the maximum jobs and is in boom. But
the manufacturing sector isn’t completely neglected it is also on the verge of gaining
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importance. importance.
After listing down 23 fields the survey respondents rated Chartered Accountancy and
Mechanics as one of their top most preferences. Therefore, more skill courses inkling
towards finance commerce and manufacturing oriented ones be brought out. This has
been closely followed by Management, Marketing.
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Observation & Inference: Almost 50 percent of students are looking for jobs
in banking or administrative jobs, apart from a significant number in manufacturing
and IT/consulting. The demand for other kinds of jobs was very less among the
respondents.
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Observation: Majority of students are interested in doing job after studies, rather
than going for higher studies.
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Observations: It is clear from the chart that a good number of people (38%) may
actually consider pursuing vocational courses from AISECT on being specifically asked
about it, while another 37 percent were still unsure, probably because of lack of
popularity of AISECT.
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Observations: More than 85 percent people have never done a course from AISECT
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Observations: A vast majority of people want to do skill enhancing courses, which will
help them to find their dream jobs.
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Observations: There is a huge demand for basic courses like excel or power
point, which shows that AISECT should concentrate on going back to the
basics rather than concentrating on only high end courses. SAS and web
programming are also in good demand.
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Survey 2:
Our Survey 2 was completely focused towards working professionals. What
are their expectations towards a skill development program. Were they
satisfied with their previous experience. What kind of skills would the like or
prefer and what is their knowledge about AISECT.
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The same as above has been shown through the doughnut chart.
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Survey statistics giving the mean Std. Deviation Variance and Frequency
Count. As per the survey. As we can see through the statistics the mean is 2.70
for the satisfaction level of the initial training received
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Observations: Most of the working professionals are satisfied with the kind
of training that they are receiving from their current employer. However, a
fair no. of professionals claimed that they are likely to pursue a skill
development or vocational course if they are intending to switch their jobs.
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Logistics
Marketing Brand Management, Retail Marketing
Techniques, Digital marketing, SEO, SEM,
Inbound Marketing
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Observation: Nearly 47.72% people responded that their current job fits
very accurately with their major degree education. Still there is a large chunk
of respondents whom we can focus whose job doesn’t fit well with their major
degree education.
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Observations: Most of the working professionals are satisfied with the kind
of training that they are receiving from their current employer. However, a
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fair no. of professionals claimed that they are likely to pursue a skill
development or vocational course if they are intending to switch their jobs.
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Agriculture &
Agriculture (Primary)
Farming Graduates
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Most of them agreed for a skill training program on weekends but not
for long hours such as 10 to 12 but for a shorter duration. They were
willing to have such a skilling programme which for 6 months’ duration
but they need to spend per week only 6 hours.
Most of the participants were very interested for a skill training
program that could be conducted online and the could attend the
session in the own comfort. Some of them suggested to add a real
time doubt clearing and mentoring session though online platform.
Many participants suggested that whatever skill enhancement
program they do they wanted to implement their learnings so that
they could see the results themselves.
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LIMITATIONS:
Response rate was low because of possibility of occurrence of survey
fatigue among the respondents due to lack of incentives and motivation
for filling up the long survey.
Data recorded from some respondents were not the accurate and
honest responses while collecting through the online medium as it was
difficult to reach out to distant respondents even though this mode was
a cost-effective one.
Some respondents hesitated in filling the survey because they didn’t
want their data to be misused in any-way.
There were many respondents and interviewees who felt that what skill
development courses they have attended previously most were done
casually and were rushed through the trainer in a jiff. In this way they
weren’t able to retain and apply the learnings and concepts they learnt.
Most of the data being collected is that of students who fall in a
particular age group (21-35). This limits the randomness of the sample
to an extent. The data was collected by means of a questionnaire. The
questionnaire had used the technique to gauge attributes like
willingness and preference. Likert scale is typically for ordinal data but
was relaxed to interval data type for ease of analysis in SPSS software.
This does not entirely violate statistical validity principles. Many student
respondents initially didn’t know the difference between a Skill Training
and Vocational Training.
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CONCLUSION:
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APPENDIX*:
Working Professional Survey
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Student Survey
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[2.]https://blog.socialcops.com/academy/resources/conduct-successful-focus-group-
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[4.] https://zapier.com/learn/forms-surveys/design-analyze-survey/
[5.]https://www.tutorialride.com/market-research/market-research-analyst-interview-
questions-and-answers.htm
[6.] https://www.cfrinc.net/cfrblog/market-research-questions-examples
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[8.]
https://www.statsdirect.com/help/regression_and_correlation/regression_and_correl
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[9.]https://learning.linkedin.com/blog/top-skills/the-skills-companies-need-most-in-
2018--and-the-courses-to-get-t
[10.]https://www.reviewadda.com/institute/article/53/top-vocational-courses-in-
india-youth-empowerment-with-desired-skills
[11.] Cited a research paper on Vocational education in India- Issues and challenges: A
rational analysis
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