"Virus & threat protection - Unauthorized

changes blocked" or "Controlled folder

access blocked" when attempting to install
or scan with ControlCenter4 or
iPrint&Scan - Windows 10
You may receive a security pop up blocking scanning or the Brother software installation. This occurs

when the Controlled Folder Access is enabled in Windows Defender for Windows 10 users.

To resolve this issue, you'll need to disable the Controlled Folder Access feature when scanning or

before installing the Brother software.

1. Click → Windows Defender Security Center.

2. Click Virus & threat protection.

3. Click Virus & threat protection settings.
4. Scroll down and click Manage Controlled folder access.
5. Click the toggle button to turn the service Off.

To re-enable the service, click the toggle button to turn the service On.
6. Attempt to scan or install the software again. The issue should now be resolved.