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Software Quality Management Processes - Rev0 - dt22072019
Software Quality Management Processes - Rev0 - dt22072019
Software Quality Management Processes - Rev0 - dt22072019
Management Processes
According to ISO 9001:2015
By: Yasa | 22 July 2019
SOFTWARE QUALITY
Ref: IEEE SWEBOK V3.0 Chapter 10
More recently, software quality is defined as the
“capability of software product to satisfy stated and
implied needs under specified conditions” and as “the
degree to which a software product meets
established requirements; however, quality
depends upon the degree to which those
established requirements accurately
represent stakeholder needs, wants, and
expectations”. Both definitions embrace the
premise of conformance to requirements. Neither
refers to types of requirements (e.g., functional,
reliability, performance, dependability, or any other
characteristic).
2
Software Quality Management Processes
3
Software Development Business Process
According to ISO 9001:2015
Regulation/Standards
Performance
Planning
Customer Evaluation
(6)
requirements (9) CLIENT /
CLIENT /
STAKE
STAKE
HOLDER
HOLDER
Submit
Receive
Software Development products/
Orders from
(8) services to
Client
Client
Products and
Needs and services
expectations Support Process
of interested (7)
parties /
4
Stakeholders
(4)
THANK YOU