Professional Documents
Culture Documents
Nebosh Important Notes
Nebosh Important Notes
1.2 The moral, social and economic reasons for maintaining and promoting good
standards of health and safety in the workplace
Three main reasons for maintaining good standards of health and safety
1. MORAL (protect people from injury & ill health)
2. ECONOMIC (cost effective objectives' achievement)
3. SOCIAL (societal expectations of good HS standards)
1. Moral:
The moral arguments are best reflected by the occupational disease and accident rate.
Healthy organizations hold their employees to be the most valued asset and take every precaution
known on how, to protect employees' health and safety. Occupational accidents and diseases have a big
negative feedback on reputation, productivity and morale.
2. Economic / Financial:
Any accident or ill-health will cost both direct and indirect or insured/uninsured costs.
It is crucial that all costs (direct / indirect) are considered when the full cost of an accident is calculated.
Note: Employer’s Liability Insurance:
• Is a legal requirement in many countries?
• Covers the employer’s liability in case of accidents and occupational diseases to employees or
others who may be affected by their activities.
• Covers compensations in case an employee sues his/her employer following an accident
regardless the financial status of the company.
Costs of accidents to an organisation
Direct costs include: Indirect costs include:
• First-aid treatment, • Lost time for investigation.
• sick pay, • Lost morale and damaged worker
• lost production time. relationships.
• Fines and compensation. • Cost of recruitment of replacement staff.
• Lost reputation.
Qn. Outline why the management of an organisation might not consider health and safety to be
a priority.
• Competes with other business priorities such as production, which are the main aims of the
organisation
• May be an unproductive cost to the business
• Ignorance of legal duties
• Lack of care for staff welfare
• Focus on output and profitability at expense of worker well-being
• Cost to the business – taking a short-term view
• Ignorance of true cost to the business of worker ill health
• Competition within the business for access to limited funds
• Unwillingness or lack of resources to devote time to H&S management
• Failure to perceive hazards in their operations
• Cavalier attitude to the management of risks
Outline the term ‘health’, ‘safety’ and ‘welfare’ with relevant examples in relation to workers at work.
Outline what is meant by the direct cost of a health and safety incident, with an example for each.
Explain the social reasons for preventing accidents/incidents and ill-health in the workplace.
Outline the worker’s responsibilities and rights in the Occupational Safety and Health Convention
C155.
Explain what is meant by practicable duties placed on employers.
Outline why ISO international standards are not in any way binding on either governments or industry
merely by virtue of being international standards.
CONTENTS
1. The scope and nature of occupational health and safety
2. The moral, social and economic reasons for maintaining and promoting health and safety
3. The role of national governments and international bodies in formulating a framework for
regulation of health and safety
Element 2 health & safety management systems - PLAN
Key Learning Points:
On completion of this element, candidates should be able to demonstrate understanding of the content
through the application of knowledge to familiar and unfamiliar situations. In particular they should be
able to:
2.1 Outline the key elements of a health and safety management system.
2.2 Explain the purpose and importance of setting policy for health and safety.
2.3 Describe the key features and appropriate content of an effective health and safety policy.
2.1 The key elements of a health and safety management system
A set of interrelated elements established to effectively manage health and safety.
These key elements form the backbone of any Occupational Health and Safety Management System.
There are mainly two systems commonly used worldwide.
These are:
• ILO – OSH 2001
• OHSAS 18001: 2007
Both ILO – OSH 2001, OHSAS 18001 follow the PDCA cycle:
• Plan – what you’re going to do.
• Do – it!
• Check – that what you’re doing is working.
• Act – if what you’re doing isn’t working as well as it should.
Key Elements of ILO-OSH 2001
1. Policy (Plan)
2. Organising (Plan)
3. Planning and implementing (Do)
4. Evaluation - monitoring, review, measurement, investigation (Check)
5. Auditing (Check)
6. Action for improvement - preventative and corrective action; continual improvement (Act)
1. Policy:
• Clear statement of commitment to health and safety.
• The typical policy consists of three main parts i.e. a "Statement of intent", "Organisation section"
and "the arrangements section".
2. Organising:
• Roles and responsibilities for health and safety at all levels in the organisation.
• HS communication, competence, Commitment & promoting positive HS culture.
3. Planning and implementing:
• Detailed arrangements to manage H&S.
• Risk assessments!
• Implement safe system of work; PTW, LOTO. JSA
• Develop arrangements to comply with national legislations & international standards.
4. Evaluation:
• Methods to monitor and review the effectiveness of the arrangements.
• Active (Proactive) monitoring; meeting annual objectives, legal compliance, planned preventive
inspections and audits... etc.
• Reactive monitoring: monitors failures to management controls; accidents investigations,
incidents' statistics, lawsuits… etc.
5. Action for improvement:
• Steps to correct issues found in the review.
• Management system to be reviewed periodically (or under changing circumstances; legislations)
to insure its existence, adequacy & effectiveness to deliver objectives.
• Corrective, preventive actions & recommendations from Audits
6. Audit:
Independent, critical and systematic examination/review of the management system.
Key elements of OHSAS 18001 – 2007
• Policy (Plan)
• Planning (Plan)
• Implementation and operation (Do)
• Checking and corrective action (Check)
• Management review (Act)
• Continual improvement (Act)
2.2 Purpose and importance of setting policy for health and safety
Outline the importance of an organisation’s health and safety policy.
The health and safety policy of an organisation is an important document that sets out the organisation’s
aims regarding health and safety, who is responsible for achieving these aims, and how the aims are to be
achieved (arrangements).
Outline the reason why the health and safety policy of two organisations might be
different?
The Health and Safety policy of an organisation should reflect the circumstances of the individual
organisation: the hazards and risks, the size and the complexity of the organisation.
The policy must therefore be developed and tailored to fit the organisation that it exists to serve.
2.3 The key features and appropriate content of an effective health and safety
policy
Organisations that successfully manage health and safety establish a formal, written health and safety
policy
Reasons why an organisation should have a written Policy
• Legal compliance.
• Meet management-systems standards (ILO-OSH 2001, OHSAS 18001).
• Clear communication.
• Continuous improvement.
An effective health and safety policy contains three key features:
1. Statement of Intent: What is going to be done?
2. Organisation: Who is going to do it?
3. Arrangements: How they're going to do it.
To be effective the health and safety policy of an organisation should be:
• Specific to the organisation and appropriate to its size and nature of its activities
• Developed in consultation with workers and managers
• Concise and clearly written
• In formats that are suitable for workers and managers
• In suitable languages
• Endorsed or signed by the employer or most senior (top) manager of the organisation
• Effectively communicated
• Monitored through audits
• Reviewed and revised as appropriate
• Should be adapted to fit the characteristics of the organisation
• Training and briefings will be necessary
• Format, complexity and language used should be considered
1. General Statement of Intent (WHAT)
• Setting overall aims and objectives.
• Complying with law.
• Achieving standards.
• Reminds workers at all levels of their responsibilities.
• Signed and dated by the most senior person.
• Regular review.
Organisation Section (WHO)
• Outlines the chain of command for health and safety management.
• Identifies the roles and responsibilities of staff.
• Usually includes an organisational chart relating to health and safety.
• Shows lines of communication and feedback
Arrangements Section (two categories general and specific) (HOW)
• Describes how things are done.
• Detailed description of policies and procedures.
• Usually a long document.
• Often separate from the policy document.
• Unique to each organisation.
General Arrangements Specific arrangements
Carrying out risk assessments. Chemical and biological substances
Information, instruction and training. Confined spaces
Compliance monitoring, including auditing. Contractors
Alcohol and drugs
Accident and near-miss reporting, recording and investigation.
Electricity
Consultation with workers. Fire
Developing safe systems of work. Maintenance work
Welfare and first-aid provision. Manual handling
Fire safety and prevention. Noise
Emergency procedures. Stress and violence
Allocation of resources Transport
Evaluation of performance Work at height
Lone working
The circumstances that may lead to a need to review the health and safety policy
• Passage of time, e.g. annually.
• Technological change and advancement
• Changes in organisation
• Legislation changes
• After an audit or an enforcement inspection
• Monitoring the policy may lead to the need for reviews
Qn. Identify what type of targets might be referenced in the policy (and where)?
The Statement of Intent may also set targets for the organisation to achieve. Possible targets might
relate to:
• Accident rates: to achieve a reduction in the accident or ill-health rate.
• Active monitoring: to complete successfully many active monitoring activities, e.g. successful
completion of 90% of all supervisor safety inspections over a year.
• Completion of key activities – such as the completion of risk assessments across the
organisation
• Delivery of training to all workers
• Development of a consultation process to engage the workforce
• Benchmarking against other organisations
Reasons that contribute to an ineffective HS Policy:
• Policy not properly communicated to / not understood by the workforce.
• Lack of leadership & commitment of top management.
• Production or other business activities given priority over HS.
• Minimal resources available to implement HS Policy.
• No monitoring of objectives' achievement.
• No proper training for management on leadership skills.
• Lack of senior management involvement in HS.
• Too much emphasis on rules for employees & little on senior management.
• No clear organizational structure; role conflict.
Standards & Guidance relating to Health and Safety Policy:
• OHSAS 18001: 2007
• ILO-OSH 2001 Guidelines on Occupational Safety & Health Management
An organisations health and safety policy should be:
• Specific to the organization and appropriate to its size and the nature of its activities;
• Concise, clearly written, dated and made effective by the signature or endorsement of the
employer or the most senior accountable person in the organization;
• Communicated and readily accessible to all persons at their place of work;
• Reviewed for continuing suitability; and
• Made available to relevant external interested parties, as appropriate.
The OSH policy should include, as a minimum, the following key principles and objectives to
which the organization is committed:
• Protecting the safety and health of all members of the organization by preventing work-related
injuries, ill health, diseases and incidents;
• Complying with relevant health and safety national laws and regulations, voluntary programs,
collective agreements on occupational health and safety and other requirements to which the
organisation subscribes;
• Ensuring that workers and their representatives are consulted and encouraged to participate
actively in all elements of the OSH management system; and
• Continually improving the performance of the OSH management system.
REVISION QUESTIONS
1. a) Identify the ILO ‘Guidelines on Occupational Safety and Health Management Systems’ 5
key elements.
b) Outline the requirement for TWO of the elements identified.
2. Outline the role of the health and safety policy.
3. Outline the key aims an organisation should commit to in their health and safety policy
statement.
4. Describe the key THREE features of an effective health and safety policy.
5. Describe how the health and safety policy should be communicated to workers and others.
6. a) Identify who should sign the health and safety policy statement.
b) Outline why the policy should be signed and dated.
CONTENT
1. The key elements of a health and safety management system
2. Purpose and importance of setting policy for health and safety
3. The key features and appropriate content of an effective health and safety policy
Element 3: Health & safety management systems - DO
Key Learning Points:
On completion of this element, candidates should be able to demonstrate understanding of the content
through the application of knowledge to familiar & unfamiliar situations. In particular they should be able
to:
3.1 Outline the health and safety roles and responsibilities of employers, managers, supervisors,
workers and other relevant parties.
3.2 Explain the concept of health and safety culture and its significance in the management of
health and safety in an organisation.
3.3 Outline the human factors that influence behaviour at work in a way that can affect health
and safety.
3.4 Explain how health and safety behaviour at work can be improved.
3.5 Explain the principles and practice of risk assessment.
3.6 Explain the preventive and protective measures.
3.7 Identify key sources of health and safety information.
3.8 Explain what factors should be considered when developing and implementing a safe system
of work for general activities.
3.9 Explain the role and function of a permit-to-work system.
3.10 Outline the need for emergency procedures and the arrangements for contacting
emergency services.
3.11 Outline the requirements for, and effective provision of, first aid in the workplace
3.1 Organisational health and safety roles and responsibilities of employers,
directors, managers, supervisors, workers and other relevant parties
Organisational Health and Safety Roles and Responsibilities of:
1. Directors and senior managers
The main health and safety responsibilities of directors and senior managers are:
• Give an organisation its direction in terms of health and safety.
• Set health and safety priorities for the organisation.
• Allocate adequate resources and appoint competent persons.
• Allocate health and safety responsibilities in an organisation.
• Are responsible for ensuring that all the legal requirements are met.
• Prepare and sign a health and safety policy and to set goals and objectives for the organisation;
• Lead by example and to demonstrate commitment;
• Secure competent health and safety advice such as by appointing a Health and Safety Advisor;
• And to receive monitoring reports and instigate action to rectify any deficiencies that have been
found.
2. Middle managers
• Middle managers are expected to ensure health and safety is effectively established in their area
of control
• It is important to recognise that managers can only achieve success within their current
knowledge and experience
• A training needs analysis should be carried out to identify any gaps relating to their
responsibilities within the management system
3. Supervisors
The main health and safety responsibilities of supervisors are:
• They should control work in their area of responsibility and set a good example.
• They should take part in carrying out risk assessments, in the development of consequent safe
systems of work and ensure that members of their teams are fully briefed on the systems once
they have been introduced.
• They should carry out inspections of their working areas and deal with any unsafe conditions or
actions, reporting to managers if in any situation, they personally do not have the power to take
the necessary action.
• They finally have an important role to play in training, coaching and mentoring members of their
team.
4. Workers
The roles and responsibilities of workers include:
• Taking reasonable care of themselves and their fellow workers,
• Refraining from misusing equipment provided for their health and safety,
• Cooperating with their employer by following safe systems of work;
• And reporting accidents and unsafe situations to their supervisor or other nominated member
of management.
• They also have an important role to play in taking an active part in any consultation exercise set
up by the employer.
5. Person with primary health and safety functions, e.g. Health and Safety specialist.
The roles and responsibilities of health and safety specialists include:
• Providing advice and guidance on health and safety standards.
• Promoting a positive health and safety culture.
• Advising management on accident prevention.
• Developing and implementing health and safety policy.
• Overseeing the development of adequate risk assessments.
• Identifying health and safety training needs.
• Monitoring health and safety performance in an organisation.
• Overseeing accident-reporting and investigations.
6. Controllers of premises:
Must ensure that there are no risks to the Health & Safety of people using the premises as a place of
work?
People entering the premises to use machinery or equipment,
People accessing & exiting from the premises,
And those using substances provided in the premises.
7. Self-employed:
• Responsible of Health & Safety of themselves & others affected.
• Need to carry out their own risk assessments.
• Coordinate & cooperate with others working in the same premises.
8. Supply Chain (Suppliers, manufacturers & designers):
• Must ensure that items will be safe & free of risk to Health & Safety at all time: use, cleaning or
maintenance.
• Should carry out any necessary testing & examination to ensure that it will be safe.
• Provide adequate information (manuals, MSDS…etc.) about items' safe setting, use, cleaning,
maintenance & disposal.
• It is a trend recently to involve the supplier in the design process which is a good practice to
reduce the number of suppliers and improve quality management.
• Should take reasonable arrangements for continuous research & inform customers should any
new serious risks are proven.
9. Contractors:
• Employers are responsible for protecting people –including contractors & subcontractors- from
harm caused by work activities.
• Employees & contractors must make sure not to endanger themselves, their colleagues or
others affected by their work activities.
• Contractors must comply with OHS laws & regulations.
• Cooperation & coordination between contractors & employers is essential, to ensure all parties
meet their obligation in a safe manner.
• Employees to be trained & clearly instructed in their duties & on matters of HS.
The way that a client manages contractors can be broken down into four key areas:
• Selecting the contractor.
• Planning the work.
• Co-ordinating the work.
• Monitoring the work
Factors considered in the selection of a contractor
• Health and safety policy.
• Risk assessments.
• Qualifications and training records.
• Membership of a professional organisation.
• Maintenance and equipment testing.
• Previous or current clients.
• Accident records.
• Enforcement action.
• Adequate resources.
During any project undertaken by a contractor, the client must:
• Provide adequate supervision to contractor's OHS performance.
• Monitor the contractor's performance; follow up on contractor's OHS reporting of incidents,
accidents' data & investigation reports, Sick leaves & ill health reports.
• Keep good OHS communication & get involved in the planning phase of the project.
• Ensure contractor's safe system of work & emergency procedures established & implemented.
• Continuously check on Risk Assessment records & dates of review.
• Review the contractor's OHS MS performance by conduction regular OHS
Information to be shared between client and contractor during the planning stage of the
work:
• Hazards posed by the site and work carried out.
• Hazards posed by the contractor’s activities.
• Risk assessments.
• Method statements.
Shared responsibilities in the case of joint occupation of premises: co-operation and co-
ordination.
Joint Occupiers of Premises i.e. where two or more employers share a workplace, both shall:
• Communicate with on another Risks & Hazards related to each employer's scope of activity.
• Cooperate to ensure effectiveness of OHS measure, procedures & controls.
• Cooperate with one another to comply with legal requirements & work as a team.
3.2 Concept of health and safety culture and its significance in the management of
health and safety in an organisation
Meaning and extent of the term ‘health and safety culture’
The health and safety culture of an organisation is the shared attitudes, values, beliefs and
behaviours relating to health and safety.
The health and safety culture of an organisation can be influenced by:
• Management.
• Communication.
• Worker competence.
• Co-operation.
Relationship between health and safety culture and health and safety performance
In organisations with a positive safety culture:
• Health and safety is important to everyone.
• There is strong policy and leadership towards health and safety.
• Managers and directors lead on safety and workers believe in it.
• Health and safety performance is good:
• People work safely.
• There are fewer accidents and ill-health events.
In organisations with a negative safety culture:
• Most feel safety isn’t important.
• There is a lack of competence.
• Safety is low priority.
• Safety conscious workers are in minority.
• Health and safety performance is poor:
• There is a lack of attention to detail and procedure.
• Lack of care and poor behaviour results in accidents.
Indicators which could be used to assess the effectiveness of an organisation’s health and
safety culture:
• accidents,
• absenteeism,
• sickness rates/work-related illnesses
• staff turnover,
• level of compliance with health and safety rules and procedures,
• complaints about working conditions
• Visible leadership and commitment
• Communication
• Manager and worker involvement
• Workplace and equipment inspections
Influence of peers.
• Peer pressure will often promote good health and safety within a work team
• Each member of the team will watch over the activities of the other
• Peer pressure may have a negative influence as well.
• Managers and workers may receive direct or indirect pressure not to put effort into establishing
or working to good health and safety standards
Components of a positive Health and Safety culture:
• Leadership & Commitment to Health & Safety at all organizational levels.
• High standards of HS are achievable as a part of a long-term strategy.
• Risk Assessments & Adequate controls.
• A proper HS Policy.
• Relevant HS training program, communication & consultation.
• Prompt Investigation of all incidents & follow up on corrective actions.
Indications of a poor HS Culture:
• High Staff turnover & lower staff morale.
• Perception of a blame culture.
• No adequate HS resources.
• High accidents rate, Ill health reports and sick leaves.
• Poor levels of communication, cooperation & control.
• Higher insurance premiums
• Poor HS competency levels.
• Weak HS management structure.
• One of the good indicators of a Health and Safety culture is the Incident rate:
Factors promoting a negative OHS culture:
• Lack of leadership from management towards health and safety.
• Presence of a blame culture within the organisation.
• Lack of management commitment towards health and safety.
• Health and safety given a lower priority than other issues.
• Organisational changes.
• High staff turnover rates.
• Lack of resources, e.g. too few workers, low investment.
• Lack of worker consultation.
• Interpersonal issues, e.g. peer-group pressure, bullying.
• Poor management systems and procedures.
• External influences, e.g. economic climate.
• Lack of employee motivation
• Unrealistic working procedures
3.3 Human factors which influence behaviour at work
Human factors influencing safety related behaviour
Three significant factors influence worker behaviour:
The individual: The job: The organisation:
Personal characteristics. Nature of the job. Characteristics of the business.
Attitude. Task. Safety culture of the organisation.
Competence. Workload. Policies and procedures.
Motivation. Environment. Commitment and leadership from management.
Risk perception. Displays and controls. Levels of supervision.
Procedures. Peer-group pressure.
Consultation and worker involvement.
Communication.
Training.
Work patterns.
Attitude:
A person’s point of view, or way of looking at something; how they think and feel about it.
How to change a person’s attitude
• Education and training.
• High-impact intervention ("aversion therapy").
• Enforcement.
• Consultation.
Outline the meaning of term “COMPETENCE”
A combination of: Knowledge. Ability. Training. Experience. (KATE)
A competent person isn’t just one who is trained nor is it someone who has been there a long time!
Perception
The way a person interprets information detected by their senses i.e. Sight, Hearing, Smell, Taste,
and Touch.
Factors that can affect perception of hazards and risks include:
• The nature of the hazard
• Previous experience
• Familiarity with the situation
• Memory; affected by experience & training.
• The level & nature of training
• Peer group influences
• Confidence in others’ abilities & judgments
• Age, attitude and sensory impairment
• Illness.
• Stress.
• Fatigue.
• Drugs and alcohol.
How to improve someone’s perception
• Understand why hazards are not noticed by talking to workers.
• Awareness campaigns/training.
• Highlight hazards, e.g. signs.
• Ensure adequate lighting is available.
• Reduce distractions, e.g. noise.
• Avoid excessive fatigue.
Suggest reasons why two people may perceive hazards differently.
Sensory impairment/disability, senses impaired by PPE or background noise, etc., illness, stress, fatigue,
drugs/alcohol, previous experience, training and education.
Aptitude: Natural predisposition towards a specific ability.
Human Failures:
1. Errors (unintentional deviation from an accepted standard) &
2. Violations (deliberate deviation from the standard).
Errors:
• Skill based errors:
• Slips
• Lapses
• Mistakes:
• Rule-based mistakes
• Knowledge-based mistakes
Violations:
• Routine,
• Situational &
• Exceptional.
How to reduce Human Failures:
• Carefully assess & control workplace stressors; noise, poor light, climate…etc.
• Reduce any organizational stressors.
• Ensure staff competency.
• Ensure supervision & giving clear information & work instructions/procedures.
• Clear roles & responsibilities.
• Prohibition of substance abuse.
• Reduce monotonous work & fatigue.
Motivation:
A person’s drive towards a goal; what makes them do what they do.
Care needed with the use of financial incentives!
The Motivation ABCs:
ACTIVATOR; time pressure, need for money, weather, supervisor, policies, standards…etc.
(activators tend to direct behaviour)
BEHAVIOR
CONSEQUENCE; rewards, supervisor approval, get done early, fit in with peer group… etc.
[consequences tend to motivate a behavior]
The age & experience affect the way a human behaves; young employees usually lack experience & are
not fully developed, can be easily excited & affected by peer group pressure & are more vulnerable,
although, they're more creative.
Elderly groups are more experienced, in control, but less creative and unable to fit into new
technologies; sometimes causes knowledge based errors due to applying outdated knowledge.
At times, human beings are easily affected by peer group pressure (the herd effect); hence, promoting
norms & values that in line with a positive OHS culture is crucial.
Employees need to be positively involved in OHS; in risk assessments, OHS training, loss prevention
meetings, reporting, encourage new improvement ideas & contribute in accidents' investigation.
3.4 How health and safety behaviour at work can be improved
Securing commitment of management
• One of the most important steps in establishing a positive health and safety culture
• Absence of management commitment indicates health and safety to be a low priority
• Helps ensure health and safety is properly integrated in the processes of the organisation
• Management should give equal priority to health and safety issues as they do to production and
quality
• By securing management commitment, health and safety is identified as one of the core values of
the organisation
• EMBED H & S INTO MEETINGS SO BECOMES A CORE VALUE
How can directors/managers demonstrate their commitment to health and safety?
• Behaving safely.
• Involvement in the day-to-day management of health and safety, e.g. by attending safety
meetings.
• Taking part in safety tours or audits.
• Promoting changes to improve health and safety.
• Enforcing the company safety rules.
Promoting health and safety standards by leadership and example and appropriate use of
disciplinary procedures
Visible leadership is demonstrated by:
• Behaving safely themselves.
• Involvement in the day-to-day management of safety - e.g. attending safety meetings.
• Taking part in safety tours and audits.
• Promoting activities to improve safety.
• Enforcing the rules.
Effective communication within the organisation:
There are three main methods used in communicating health and safety information within an
organisation.
a. Verbal communication.
b. Written communication.
c. Graphic communication.
Identify the methods used to broadcast various types of health and safety information in
communication within an organisation.
• Policies • Seminars • Emails
• Procedures • Training courses • Notices, poster
• Worker handbooks. • H&S Meetings campaigns
• Procedural manuals. • Toolbox talks. • Films.
• Safety briefings • Memoranda. • Signs.
Verbal Communication
Advantages Disadvantages
Personal. Language barrier.
Quick. Jargon.
Direct. Strong accent/dialect.
Check understanding. Background noise.
Feedback. Poor hearing.
Share views. Ambiguity.
Additional information (body language). Misinformation.
Forget information.
No record.
Poor quality (telephone or PA).
Written Communication
Advantages Disadvantages
Permanent record. Indirect.
Reference. Time.
Can be written carefully for clarity. Jargon/abbreviations.
Wide distribution relatively cheaply. Impersonal.
Ambiguous.
May not be read.
Language barriers.
Recipient may not be able to read.
No immediate feedback.
Cannot question.
Impaired vision.
Graphic Communication
Advantages Disadvantages
Eye-catching. Very simple.
Visual. Expensive.
Quick to interpret. May not be looked at.
No language barrier. Symbols or pictograms may be unknown.
Jargon-free. Feedback.
Conveys a message to a wide audience. No questions.
Impaired vision.
HS Committees: to discuss, share experience & provide recommendations on HS issues at different
organizational levels.
Effective HS committee meetings
• Brainstorm HS issues in a Proactive manner.
• Encourage Lateral Thinking.
• Respect Commitment of Management.
• Selected diversity of members.
• Good communication & control of communication barriers.
• Meeting minutes to be recorded & communicated.
• Recommendations & corrective actions to be considered & followed up by Management.
Ineffective HS committee meetings
• Infrequent meetings.
• Lack of commitment & Respect of management.
• No OHS Advisors attending
• No recommendations or poor follow up on corrective actions.
• Lack of authority to make decisions.
• No diversity of members.
• No minutes produced or recorded.
• Language problems or other communication barriers (see above).
What is the difference between “consulting” and “informing”?
Consulting - the two-way exchange of information and opinion between the employer and workers so
that the best course of action can be agreed. This implies that the employer listens to the concerns of
his workers and changes his plans as necessary. True consultation therefore provides an opportunity for
workers to feed back to management on their feelings and opinions on health and safety matters.
Informing - providing information to workers in a form that they can understand and then checking that
the information has been understood. The information flow is one-way and the employer does not have
to take any notice of feedback.
While Consultation is an interactive process where workers provide feedback & reflect on information
received by employers, "Informing" is more about one way method where employees receive information
from employers.
Health and Safety Consultation with employees & their representatives:
Topics employers should consult on include the following:
• Introduction of new measures affecting health and safety.
• Appointment of new advisers.
• Health and safety training plans.
• Introduction of new technology.
• Risk Assessments & any information about the control measures.
• Important health and safety issues to the employees or their safety representatives.
Employers need to consider confidentiality & security issues while consulting, not to disclose sensitive
information or documents.
• If the culture is one where safety is valued as much as production, then safety performance is
likely to be better.
• If the norms of the company are that the workforce is involved in the decision-making about
safety issues, then this will also have a positive impact on safety performance.
On the other hand, if the culture of the company is one which supports the belief that accidents are
always the fault of negligent individuals, then it is unlikely that management will examine its own role and
take positive responsibility for accident prevention.
Health and Safety Training:
This is the planned, formal process of acquiring and practicing knowledge and skills in a relatively safe
environment.
Training is a key component of competence. Its best achieved through the following steps:
• Identifying training needs. • Assessing trainees.
• Setting training Objectives. • Evaluation of the training program.
• Assessing trainees. • Monitoring feedback on workplace.
• Planning training program;
• Decide proper delivery method.
When is Health and Safety Training needed in an organisation?
• Induction training for new employees and visitors.
• Job change for new hazards following a change in job.
• Process change for new hazards associated with new ways of working.
• New technology for new hazards associated with plant and machinery.
• New legislation to prevent implications of the new legislation.
Factors considered when making a Training Needs Analysis (TNA)
• The type and function of the organisation
• The hazard and risk profile of the organisation – for example, if woodworking machinery is used,
training in its safe use should be provided.
• The accident history of the organisation may indicate that there are areas where awareness is
lacking or training is needed
• There may be statutory training requirements, e.g. for first-aiders, which need to be fulfilled.
• The level of training previously provided, together with the detail of which employees have been
trained and when.
Post training activities include
1. Maintain training records e.g.
• Who attended which sessions and
• When was, the session attended?
2. Carry out evaluation of effectiveness of the training, look for indicators such as:
• Reduced incidents.
• Increased awareness.
• Improved compliance with rules.
Topics to be covered in a health and safety induction training session
• Health and safety policy of the organisation.
• Site or company emergency procedures.
• First aid procedures and location.
• Location availability of welfare facilities.
• Safe movement around the site.
• Accident and incident-reporting procedures.
• Consultation arrangements.
• Health and safety rules.
• Personal protective equipment use and issue.
• Safe systems of work e.g. permit to work.
• Risk assessment system.
3.5 Principles and practice of risk assessment
Meaning of hazard, risk and risk assessment:
Hazard: ‘something with the potential to cause harm (this can include articles, substances, plant or
machines, methods of work, the working environment and other aspects of work organisation)’
Risk: ‘the likelihood/chance that a hazard will cause harm and its consequences’
Risk = Likelihood X Consequences
Risk assessment: It’s a formal process of identifying preventive and protective measures by evaluating
the risk(s) arising from a hazard(s), considering the adequacy of any existing controls, and deciding
whether or not the risk(s) is acceptable
Outline the meaning of the term reasonable practicability
This is the balance between cost and risk of harm where cost is time, effort and money.
It’s the main basis of a risk assessment.
Objectives of risk assessment; prevention of workplace accidents
The main objectives of a risk assessment are to:
• prevent death and personal injury;
• prevent other types of loss incident;
• prevent breaches of statute law, which might lead to enforcement action and/or prosecution;
• prevent the direct and indirect costs that follow on from accidents.
Risk assessors:
Risk assessors may include competent people:
Competent = Knowledge, Ability, Training, Experience
Team approach is very good.
The composition of the risk assessment team should have the following people:
• Employees familiar with tasks.
• Health and Safety practitioners/specialists.
• Technical specialists.
• Line managers and supervisors.
• Worker safety representatives.
Criteria for a ‘suitable and sufficient’ risk assessment
A suitable and sufficient risk assessment should have:
• State the name/competence of the risk assessor.
• Identify significant hazards and risks.
• Identify persons at risk and state how they are at risk.
• Workers and others, e.g. visitors and vulnerable.
• Evaluate effectiveness of existing controls and identify additional controls where necessary.
• Enable employer to prioritise controls.
• Record significant findings.
• Appropriate to nature of work.
• Proportionate to risks.
• State validity period.
Five steps of a risk assessment
1. Identify the hazards
2. Identify the people at harm and how
3. Evaluate the existing controls and identify additional controls
4. Record the significant findings
5. Review the risk assessment
1. Identification of hazards
There are five major categories of hazards around the workplace, these are:
1. Physical: E.g. electricity, noise, vibration, radiation, machinery.
2. Chemical: E.g. mercury, solvents, carbon monoxide.
3. Biological: E.g. viruses, bacteria, fungi.
4. Ergonomic: E.g. manual handling, repetitive tasks.
5. Psychological : E.g. stress, violence.
Methods used in identifying workplace hazards:
• HS Inspection Checklist
• Close Observation of tasks
• Accident, ill health or near miss data.
• Job safety analysis (SREDIM)
• Legal standards.
• Guidance ; ILO, OSHA, ISO, HSE... etc.
• Consultation
2. Identify who/what might be harmed & How:
• All Employees
• Visitors & Public.
• Contractors.
• Cleaning & Catering Staff.
• Trainees & Vulnerable groups; Pregnant/nursing women, young workers, disabled & lone
workers.
There are numerous ways in which a person can be harmed at work; Electrocuted, fall from a height, get
sick, poisoned, burned, cut, stressed… etc.
3. Risk Evaluation/Estimation:
What is risk?
It is a measure of the likelihood of harm occurring and the severity of that harm.
Or, to put it more simply: Risk = Likelihood × Severity
A. Likelihood/Probability of harm occurring: B. Severity/Consequences of Harm
1. Highly Unlikely 1. Minor Injury
2. Reasonably Likely 2. First aid injury
3. Even Chance 3. Lost Time Injury
4. Highly Likely 4. Hospitalising injury
5. Almost Certain 5. Major Injury or Fatality
3.8 Factors that should be considered when developing and implementing a safe
system of work for general work activities
Responsibility of the employer:
To ensure SSoW are available for activities that create significant risk, e.g. maintenance, hot work,
confined space work etc.
Role of competent persons in the development of safe systems:
The SSoW must be developed by people who can identify and control hazards.
• Should advise management on the adequacy of the safe system of work.
• Assist managers to draw up guidelines for safe systems of work.
• Should knowledgeable of the hazards & risks of all work activities.
• Communicate findings with workforce.
Workers involvement:
Workers should play an active part in the development of SSoW.
This helps the helps with the gaining of employee commitment and also helps improve the company’s
health and safety culture.
Importance and relevance of written procedures
• Ensure consistency.
• Provide a basis for training.
• Establish a standard (can be checked).
• Provide a written record for incident investigations/regulatory inspections.
Written procedures can be in many forms:
• Checklists.
• Short notes.
• Detailed health and safety manuals.
The distinction between technical, procedural and behavioural controls
Technical: Procedural: Behavioural:
• Equipment and • Safe systems of work • Awareness, knowledge,
engineered • Policy and standards skill, competence
solutions. • Rules • Attitude, perception,
• Access/egress • Procedures motivation,
• Materials • Permit-to-work communication
• Environment • Authorisation and coordination of actions • Supervision
• Correct PPE • Purchasing controls • Health surveillance
• Accident investigation and analysis • Training in the issue of
• Emergency preparedness PPE
• Procedures in the issue, use and maintenance of PPE
Development of a safe system of work
The developing SSoW we follow PEME
People – competence, ability.
Equipment – plant, equipment, PPE.
Materials – substances, articles, waste.
Environment – space, lighting, heating.
Analysing tasks, identifying hazards and assessing risks
Hazard identification and risk assessment
Introducing controls and formulating procedures
Instruction and training in the operation of the system
Monitoring the system
Job Task/Hazard/Safety Analysis or Safe system of work
Select the task.
Record the stages of the task.
Evaluate risks associated with each stage.
Develop the safe working method.
Implement the safe working method.
Monitor to ensure effectiveness.
Method for doing a job in a safe way, it takes account of all foreseeable hazards to
HS & seeks to eliminate or minimize these. Safe systems of work are formal & documented.
1. Employer is required by law to provide safe system of work and safe plant-
2. The safe system of work should be based on a thorough analysis of the job to be carried out e.g. Job
Safety Analysis.
3. Results of this analysis are then used to draw up safe operating procedures.
4. Workers are to be involved & consulted; they are the operators & the experts, they will be facing
the real risk, hence, those are the best people to help with the development of safe system of work.
5. Safe systems of work need to be written & documented in an easy to read format, integrated into
SOP(s) & signed by relevant managers to indicate approval, this is so that:
• The need for operators & supervisors to refer to separate manuals is minimized.
• Health & Safety are perceived as an integral part of normal production procedures.
6. Safe system of work needs to be communicated to the work force.
7. Adequate training should be given to make sure Safe systems of work is understood not only by
those directly involved in the doing the job but also to supervisors & mangers.
8. Training might include: Need for safe system of work, hazards involved, precautions; isolation, lock
out tag out, permit to work, PPE & emergency procedures… etc.
9. Safe Systems of work should be monitored to ensure they’re effective in practice, this involves:
• Inspection to identify how fully they are implemented.
• Reviewing the systems themselves, to ensure they stay up-to-date.
• Monitoring of implementation is a part of line managers' responsibilities.
All organizations must ensure their safe system of work is reviewed as appropriate.
When preparing a safe system of work, the following need to be considered:
• Identify the task to be done & break it down to steps.
• Identify potential hazards & carry out a sufficient & suitable Risk assessment.
• Personnel involved in the task & their competence; proper Training, knowledge & experience.
• Specific available work instructions or SOP(s)
• The supervisor & scope of responsibility.
• Any special tools, equipment or PPE.
• Precautions needed: Isolation, Lock out tag out (LOTO)… etc.
• Permit-To-Work if required.
• Informing other involved or affected departments.
• Communication of personnel involved.
• Emergency plans & arrangements.
• Planned precautions should account for all foreseeable risks & checked if more controls are
needed.
• Assess the environment; lighting, air quality, weather, pressure, vibration, working surface… etc.
• Documentation, review & monitor safe systems of work.
• Involving employees & managers & consultation.
Definition of and specific examples of confined spaces and lone working and working and
travelling abroad in relation to safe systems of work.
1. Confined spaces.
2. Lone working.
3. Travelling abroad.
Confined space can be defined as:
"Area with limited access or egress, not designed for continuous human occupancy & in which there is a
Risk of injury due to fire, explosion, overcome by gas, fumes, and vapours, lack of Oxygen, drowned, or
overcome due to high temperature… etc."
Confined space is an area with the three properties stated below
• A confined space is an area large enough and so configured that an employee can enter bodily
and perform their work
• A confined space has a limited or restricted means of entry or exit
• A confined space is not designed for continuous human occupancy.
One or more foreseeable specified risks exist:
• Fire or explosion.
• Loss of consciousness from gas, fumes, vapour, lack of oxygen.
• Drowning.
• Asphyxiation from free-flowing solid.
• Loss of consciousness from temperature.
• Mechanical Hazards
• Electricity
• Layout/ Internal Configuration
Controls & Precautions for confined space entry: Safe system for confined space work
• Avoid work in a confined space if possible. • Supervision.
• Carry out a risk assessment. • Competency.
• Have emergency and first aid arrangements in place • Communication.
before the work begins. • Atmospheric testing/monitoring.
• Trained personnel. • Ventilation.
• Develop and follow a Safe System of Work e.g. PTW • Removal of residues.
• Carry out proper analysis of the task & Risk Evaluation • Isolation, lock off in-feeds and out-feeds.
• Assign competent supervisor Conduct a Safety briefing • Isolation, LOTO electrical/machine hazards.
• Isolate energy & check air quality • PPE.
• Provide adequate ventilation & Gas Purging • Access/egress.
• Provide adequate tools & PPE • Fire prevention.
• Arrange for adequate communication • Lighting.
• Minimize the working time & regularly test air quality • Suitability of individuals.
• Emergency/rescue procedures.
2. Lone working
Lone Workers are people working by themselves without close or direct supervision, they need specific
safety procedures.
“Workers who are separated from their work colleagues.”
Lack assistance if things go wrong.
Communication with colleagues more difficult, i.e. Out of eyesight and Out of earshot.
Examples of lone workers
• Maintenance workers. • Receptionists (sometimes).
• Service engineers, e.g. gas, appliance. • Social workers/care givers.
• Garage forecourt attendants. • Health visitors/district nurses.
• Trainers/tutors. • Painters/decorators.
• Security guards. • Sales representatives (on the road).
Safe System of Work for Lone Working
• No lone working for high-risk activities, e.g. confined spaces.
• Remote supervision.
• Logging workers’ locations.
• Mobile phones or radios.
• Lone-worker alarm systems.
• Procedures for lone workers.
• Emergency procedures.
• Training for workers.
• Frequent visits by supervisors
• Automatic warning devices & alarms
3. Working and Travelling Abroad
Not the same as a holiday!
Brings additional hazards.
Risks when travelling related to:
• Security.
• Health.
Workers may also be “lone workers”.
SSoW Working Abroad
Employers have a duty to workers whom they send to work abroad and should provide:
• Pre- and post-visit briefings.
• Insurance.
• Health advice and vaccinations.
• Financial arrangements.
• Security training and advice.
• Cultural requirements advice.
• Accommodation.
• In-country travel.
• Emergency arrangements.
• 24-hour contacts.
3.9 Role and function of a permit-to-work system
A formal, documented safety procedure, forming part of a safe system of work for controlling high risk
activities.
Typical applications:
• Hot work • Excavation near buried services.
• High-voltage electrical systems. • Complex machinery.
• Confined-space entry. • Working at height.
• Operational pipelines.
The PTW is issued before conducting any hazardous work and it:
• Defines the scope of the work to be done.
• Identifies hazards and assesses risk.
• Establishes control measures to prevent and mitigate risks.
• Links the work to other associated work permits.
• Is authorized by responsible person(s).
• Communicates above to all involved in the work.
• Ensures adequate control over a return to normal operation.
PTW consists of 4 elements/parts:
1. Issue.
2. Receipt.
3. Clearance/return to service.
4. Cancellation.
There may also be an extension
1. Issue – Pre-Job Checks 2. Receipt – handover of permit:
Description of work to be carried out. Competent and authorised person issues permit
Description of plant and location. to workers;
Identify hazards and assess risks. workers sign to say they accept controls.
Identification of controls. Work can now start:
Additional permits, e.g. hot work. Plant/work area is now under the control of the
Isolation of services. workers.
PPE.
Emergency procedures.
3. Clearance – return to service: 4. Cancellation:
Workers sign to say they have left the workplace Authorised person accepts plant back and can
in safe condition, work is complete and remove isolations, etc. Cancels permit.
operations can resume. Plant is now returned to the control of the “site”.
Caution:
a) A good permit system is only as good as the persons using it. To work effectively:
b) Only authorised persons should issue permits.
c) Permit issuers must be familiar with the hazards of the workplace and the job to be carried out.
d) Precautions must be checked before permits are authorised (no issuing of permits from the desk!).
e) Permits must never be amended.
f) All permit conditions must be adhered to
g) Staff must be trained and competent
h) The system must be monitored to ensure that it is effective
i) The PTW system must be appropriate for the nature of the business e.g. a bakery may require a
less complex system than an oil rig
j) Sufficient time must be allowed to ensure permits are issued correctly, and staff trained to
appreciate this. Contractors, for example, may become stressed if the process is time-consuming,
but must appreciate that they are required to adhere to the system.
Below are the main types of Permit & the work to be covered by each
Application for PTW
• Work at Heights / Roof work • Work with Asbestos
• Work near overhead cranes • Work on pipelines with hazardous materials
• Repairing railway tracks • Excavation… etc.
Hot Work Permit:
a) Hot Work is potentially hazardous as a source of ignition in any plant in which flammable materials
are handled.
b) Hot Work includes cutting, welding, brazing, soldering & any process involving the application of a
naked flame.
c) Hot Work should therefore be done under the terms of a Hot Work Permit & a Safe System of
Work is followed.
Hot-Work Controls
• Remove flammable materials.
• Ensure the provision of fire-retardant blankets/screens.
• Ensure the floor is swept of debris.
• Ensure floors damped down, if necessary.
• Fire extinguishers at hand.
• Ensure a “Fire-watcher” present.
• Post-work checks to ensure no smouldering embers.
Work on High Voltage apparatus: work on voltage over 600 volts is very high risk:
Work must be justified that it’s not possible to work dead.
Must ensure that all the necessary precautions are in place.
Ensure all the workers to carry out the job are competent.
• Fatal electric shock/burns.
• Electric Fires/Explosions
• Safe System of work must be followed, PTW issued.
Machinery Maintenance
• Work is carefully planned and controlled: It may involve several people working.
• Ensure all the hazards are communicated.
• Services e.g. water and electricity are isolated and locked off.
• Stored energy is released before work commences.
• Workers are competent.
3.10 Emergency procedures and the arrangements for contacting emergency
service
Importance of developing emergency procedures
The employer must develop, communicate & implement an emergency response plan addressing at least
the following:
• Procedures to be followed.
• Suitable emergency equipment.
• Responsible staff.
• Training and information needs.
• Drills and exercises.
Procedures to be followed: in the event of a fire, for example, normal practice is for workers to exit
the building using the signed escape routes and assemble at a designated place. In the event of a bomb
threat the procedure is often the exact opposite: to go to a room inside the building away from
windows and external walls.
Provision of suitable equipment: if there is a chemical spill, for example, absorbent granules or booms
might be used to contain the spill and PPE used to prevent harm to those involved in the containment
operation. In the event of a release of toxic gas, respiratory protective equipment may be needed.
Nomination of responsible staff: in a fire situation, there is likely to be a need for fire wardens or
marshals, who walk through the building to check that everyone is aware of the fire evacuation; a fire
team may also be required, whose job will be to check the area where the fire is suspected to be.
Provision of training and information: workers will only know what to do when these various
emergencies occur if they have been provided with information and training. Any nominated individuals
will require additional training on their roles in the emergency and on the safe handling of any equipment
(e.g. PPE) that they might have to use. Members of the public may require information on emergency
procedures, which might be provided in the form of notices, or by means of public address-system
announcements.
Drills and exercises: emergency procedures should be practised to ensure that people are familiar with
the actions they might be expected to take. In this way, people’s responses become automatic. For
example, fire-evacuation drill should be conducted routinely in all workplaces and multiple-casualty
accident exercises should be practised if they are a foreseeable event.
What needs to be included in an emergency procedure
• why an emergency procedure is required
• size and nature of potential accidents and the consequences if they occur
• procedures for raising the alarm
• action of the employees on site
• dealing with the media
• arrangements for contacting emergency and rescue services
Importance of training and testing emergency procedures.
3.11 Requirements for, and effective provision of, first-aid in the workplace
First-aid requirements
Employers are required to provide adequate & appropriate equipment, facilities & personnel to enable First Aid
to be given to employees if they are injured or become ill at work.
An employer has a duty to make appropriate first-aid provision for his employees, which include:
• Facilities i.e. an appropriate location where first-aid treatment can be given.
• Equipment i.e. suitably stocked first-aid kits and other equipment.
• Personnel i.e. trained staff.
Suitable First Aid rooms should be provided when appropriate. Where possible the room should be
exclusive for First Aid purposes. The appointed person should oversee the room.
The employer must inform people of these arrangements.
Role, training and number of first-aiders
Trained personnel for first aid include:
1. First aider – full training.
2. Appointed person – basic training only.
1. Appointed Persons:
• Take charge when someone is injured or falls ill e.g. calls an ambulance.
• Look after the First Aid equipment.
• Keeping records of treatment given.
• Should not attempt to provide First Aid if not properly trained
• Should be available always (appoint more than one).
2. First Aider:
• Someone with valid & approved training in First Aid.
• Number will depend on the size of the organization & the nature of its activities.
• Provision must be sufficient to cover for absences & annual leaves.
Basic principle of first aid is to keep the injured person alive until professional medical assistance arrives,
sometimes called 'The 3 Ps':
• Preserve life.
• Prevent deterioration.
• Promote recovery.
Requirements for first-aid boxes
First Aid Box: should not contain any medications or tablets, quantities & contents depend on the
needs of the organization:
• Medical Adhesive plasters, • Pairs of examination gloves,
• Sterile eye pads, • eye wash bottles,
• Elastic Bandages, • burn jell… etc.
• Wound dressings,
Coverage in relation to shift work and geographical location.
Coverage will depend on:
• The general risk level of the workplace.
• The hazards present in the workplace.
• Accident history.
• Vulnerable persons.
• The number of workers.
• Work patterns and shift systems.
• Workplace location (geographic).
• The spread of the workplace.
NOTES:
Any Emergency response plan should be communicated, written & posted,
Practiced & supported by adequate resources & top management commitment.
A proper translation of the Emergency Response Plan to the local country's language needs to be seriously
considered.
Safety Signs:
1. Stop / Prohibition: Red circle with a bar, black pictogram on white background e.g. stop signs of No
Smoking
2. Warning sign: Black triangle yellow background with black pictogram e.g. warning signs of electric
current
3. Mandatory sign: Blue circle with a white pictogram e.g. obligation to wear PPE signs
4. Safe condition sign: Green square/rectangle with white pictogram e.g. fire exits signs
ELEMENT 4 HEALTH & SAFETY MANAGEMENT SYSTEMS - CHECK
Key Learning Points:
On completion of this element, candidates should be able to demonstrate understanding of the content
through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to:
4.1 Outline the principles, purpose and role of active and reactive monitoring.
4.2 Explain the purpose of, and procedures for, investigating incidents (accidents, cases of work-
related ill health and other occurrences).
4.3 Describe the legal and organisational requirements for recording and reporting incidents.
4.1 Active and reactive monitoring
Active/proactive HS monitoring before the event:
• Ensure health and safety standards are correct and being met before accidents, etc. are caused.
• Measures progress.
• Involves identification through regular, planned observations of workplace conditions, systems and
the actions of people.
• To ensure that performance standards are being implemented and management controls are
working.
Reactive HS monitoring after the event:
• Using accident, incident and ill-health data to highlight areas of concern.
• Measures failure.
• Involves learning from mistakes.
• Whether they result in injuries, illness, and property damage or near-misses.
Active monitoring methods
a. Safety Inspection: Examination of workplace, statutory inspection, plant and machinery, pre-use checks.
b. Safety Sampling: Representative sample to judge compliance, less time-consuming.
c. Safety Survey: Detailed examination of one issue, topic.
d. Safety Tour: High-profile inspection by managers, can be used to observe behaviours, too.
e. Health Surveillance: Monitoring worker health shows effectiveness of controls.
f. Benchmarking: Comparison to other organisations, can compare between sectors.
g. Safety auditing: auditing is the systematic, objective, and critical evaluation of an organisation’s health
and safety management system.
Factors to consider when taking a workplace inspection:
• Type of inspection. • Objectivity of inspector.
• Frequency of inspection. • Use of checklists.
• Allocation of responsibilities. • Action planning for problems found.
• Competence of the inspector. • Training for inspectors.
Some factors to consider during the planning stage are:
• What needs inspecting?
• Who is to conduct the inspections and are they competent?
• When should inspections be conducted?
• What standards are to be used?
• Is a checklist required?
• What equipment is to be used?
• Is any PPE required?
• Where are, the findings recorded?
• Who will prepare the inspection report?
• Who will be responsible for ensuring that any remedial action is carried out?
Factors that influence timescales:
• Changing nature of the workplace • Severity
• Manufacturer’s recommendations • Previous inspection results
• Type and frequency of use • Presence of vulnerable workers
• Environmental conditions • Workers voicing concerns
Sampling
The role of sampling is to select, examine and establish the facts about a representative, partial amount
of a group of:
• Items
• People
• Areas
Representative Sampling is used to indicate the standard of compliance of the whole group
Sampling is conducted relating to the following:
• Specific hazards - noise or dust
• Good practice - wearing PPE
• General workplace hazards –walk through
Safety surveys
The role of a survey is to examine a narrow field of health and safety on an exploratory basis
The term ‘survey’ is usually applied to an exercise that involves a limited number of critical aspects, for
example:
• Noise survey
• Lighting survey
• Temperature survey
• PPE needs survey
Can also be interviews where information is gathered
Examples might be:
• Training needs
• Attitudes to health and safety
• Rules for specific tasks
Safety tours
• Opportunity for management to explore effectiveness of risk control measures through planned
visits
• Management commitment visible which develops a positive health and safety culture
• Gives an accurate picture of work conditions
• Can indicate deficiencies or success in managers
• Provides a forum for gaining the viewpoint of workers
• Details of the tour and outcomes
The topics that should be included on a workplace inspection checklist.
Fire safety Chemical safety
Escape routes, signs, extinguishers Use, handling, storage
Housekeeping Machinery safety
General tidiness, cleanliness Use of guards, interlocks, PPE
Environment issues Electrical safety
Lighting, temp, ventilation, noise Portable appliances, trailing leads, overloaded
Traffic routes sockets, etc.
Vehicle and pedestrian Welfare facilitates
Suitability, conditio
Competence and objectivity of inspector
• Inspections normally involve a physical examination of the workplace or equipment
• Identifying hazards and determining if they are effectively controlled
• Usually carried out by a manager, worker health and safety representative, equipment user or
technical specialist
• The inspector must be competent to inspect what it is that they are inspecting
• The qualifications, knowledge, skill and experience may be set out in national legislation
• Impartial approach critical
• Competence and objectivity of inspector
Advantages and disadvantages of checklist use during safety inspections
Advantages Disadvantages
▪ Enables prior preparation and planning ▪ Does not encourage the inspector to think beyond
the scope of the checklist
▪ Quick and easy to arrange
▪ Items not on checklist are not inspected
▪ Brings a consistent approach
▪ May tempt people who are not
▪ Clearly identifies standards
authorised/competent to carry out the inspection
▪ Thorough
▪ Can be out of date if standards change
▪ Provides readymade basis for inspection report
▪ Inspectors might be tempted to fill in the checklist
▪ Provides evidence for audits without checking the work area/equipment
Effective Report-Writing
Style – formal, free of jargon or slang, factual, persuasive, clear, and concise.
Structure – executive summary, introduction, main body, recommendations, conclusions.
Content – significant findings, evidence of findings.
Justified recommendations – moral, legal, economic arguments, action plan.
Reactive monitoring
Dealing with things that went wrong!
Accidents, incidents, ill health, other unwanted events and situations:
• Highlights areas of concern.
• Things that have already gone wrong.
• Measures failure.
It uses mainly two methods:
• Lessons from one specific event, e.g. an accident.
• Data collected over a period.
Methods of reactive monitoring
Identification Complaints from the workforce
Reporting Enforcement action
Investigation Civil claims
Collation of data and statistics, on the events
(historical)
Objectives of reactive monitoring
• To measure the negative outcomes from the organisation’s efforts
• Identify the significance of these outcomes and opportunities for improvement
• Systems must be in place to identify the event, record it and report it
• If reporting etc. is planned and encouraged it is not uncommon to find a large increase in
recorded events
• Events contribute to the ‘corporate memory’, helping to prevent a repeat in another part of the
organisation or later
Potential issues with the statistics:
• Data may be manipulated.
• Incidents may go unreported.
• Sudden increase in reporting of incidents can suggest a decrease in performance or could be due
to improved reporting
Enforcement actions
Often required during pre-tender qualifications.
Civil claims
Total cost of claims can be calculated.
This may be affected by:
• Advertising campaigns.
• Dissatisfaction with organisation.
Outline the meaning of active and reactive health and safety monitoring
a) Active monitoring - Active monitoring is concerned with checking standards before an
unwanted event occurs. E.g. tours, inspections.
The intention is to identify conformance with standards, so that good performance is recognised
and maintained; non-conformance with standards, so that the reason for that non-conformance
can be identified and corrective action put in place to remedy any shortfall.
b) reactive monitoring is the monitoring of data generated after something has gone wrong and
learning from mistakes
4.2 Investigating incidents
Reasons why we carry out incident investigations:
• Identify both direct, underlying and root causes.
• Prevention of recurrence.
• Data gathering and collection of evidence.
• Insurance purposes.
• Determine the economic loss caused.
• Increase staff morale.
• Establish if internal disciplinary procedures are necessary
• To update risk assessments.
• Discover trends.
• Establish legal liability, prepare defence, and meet legal obligations.
• Demonstrate commitment
Reasons for reporting incidents:
• To trigger the provision of first-aid treatment, etc.
• Preserve the accident scene for the investigators
• Enable the investigation to be carried out to prevent recurrences
• Meet any legal requirements to report incidents
• To record that an incident has occurred in the event of subsequent civil claims
Distinction between different types of incidents
1. Accident.
• Injury accident.
• Damage-only accident.
2. Near-miss.
3. Dangerous occurrence.
4. Work-related ill health.
1. Accident
An unplanned, unwanted event which leads to injury, damage or loss:
• Injury accident – where the unplanned, unwanted event leads to some sort of personal injury,
e.g. a cut hand.
• Damage only accident – where the unplanned, unwanted event leads to equipment or property
damage but not personal injury, e.g. a wall is demolished.
2. Near-miss
An unplanned, unwanted event that had the potential to lead to injury, damage or loss but did not.
3. Dangerous occurrence:
A specified event that should be reported to the relevant authority by statute law, e.g. a major gas leak.
4. Ill health:
A disease or medical condition that is directly attributable to work, e.g. dermatitis as a result of
exposure
to skin irritants.
Basic incident investigation procedures
First actions:
Safety of the scene:
Is the area safe to approach?
Is immediate action needed to eliminate danger before casualties are approached?
Casualty care:
First-aid treatment.
Hospitalisation if necessary
Also, consider that by-standers may be in shock.
Select the accident investigation team.
How to determine the level of Investigation
More minor incidents can be investigated by a line manager.
Major incidents, more complex events or incidents with high potential should be investigated by a team:
• Safety specialist. • Technical specialist.
• Senior manager. • Worker representative.
Steps of incident investigation
1. Gather factual information
2. Analyse the information and draw conclusions
3. Identify suitable control measures
4. Plan the remedial actions
The following equipment will be necessary during the investigation process
• PPE • Plans of area
• Camera • Pens and pencils and paper
• Measuring tape
Step 1: Gathering information
• Determine who should be involved in the investigation process
• Ensure accident scene remains undisturbed
• Collate all relevant documents
• Collect facts e.g. photo/sketch, measurements, notes, mark-up plans, samples.
• Identify witnesses
• Notify relatives of injured person
• Legal reporting requirements met
• Ascertain equipment needed
• Determine style and depth of investigation
• Interview witnesses.
• Examine documents.
Golden rules for interviewing accident witnesses
• Interviewing witnesses promptly after the event
• The interview should be in a quiet room with no distractions, one person at a time
• Establishment of a rapport between the witness and the interviewer.
• Explain the purpose of the interview and highlight that it’s not about blaming anyone.
• Use open questions, e.g. Who? What? Where? When? Why? How?
• Keep an open mind during the whole procedure.
• Explain that notes will be taken.
• Ask for a written statement from the witness.
• Recording the details if possible
• Summarising your understanding of the matter
• Expressing appreciation by thanking the witness.
Identify the documents to be examined during an incident investigation
• Site plans. • Permits-to-work.
• Company health and safety policy. • Maintenance records.
• Risk assessments. • Previous accident reports.
• Training records. • Sickness records.
• Safe systems of work.
Step 2 – Analysing Information
Immediate causes are mainly divided into two i.e. unsafe acts and unsafe conditions.
Unsafe acts e.g. Unsafe conditions e.g.
• Operating equipment without authority • Inadequate guards or barriers
• Failure to warn O secure • Inadequate or improper protective
• Operating at improper speed equipment
• Making safety devices inoperable • Defective tools, equipment or materials
• Removing safety devices • Fire and explosion hazards
• Using defective equipment • Poor housekeeping
• Using equipment improperly • Hazardous environmental conditions;
• Failing to use personal protective gases, dusts, smokes, fumes, vapors
equipment • High and low temperature exposures
• Working under the influence of /illumination
• Alcohol/drugs
Personal Factors Job/System Factors
• Physical incapacity • Lack of safe System of Work
• Mental incapacity • Lack of maintenance
• Lack of motivation • Inadequate standards
• Lack of knowledge/skill • Inadequate work instructions
• Lack of training • Inadequate purchasing system
• Physical stress
• Psychological stress
• Lack of inspection
• Wear & tear
Underlying/root causes:
Reasons behind the immediate causes.
Often failures in the management system e.g.
• No supervision. • Non-compliance with legal requirements
• No PPE provided. • Non-compliance with standards &
• No training. procedures
• Lack of equipment maintenance. • HS management system not implemented
• No checking or inspections. • HS MS audits & reviews'
• Inadequate or no risk assessments. recommendations not followed up
• Lack of HS Policy • Inadequate reporting & remedial actions
• Lack of top management commitment system
Step 3 – Identifying Suitable Control Measures
So, for the oil spill example, cleaning up the oil is a short-term fix for this incident only – action needs to
be taken to prevent spills, e.g. by implementing a planned maintenance inspection, safety tours, etc. The
action should prevent not only incidents in this area but repeat incidents across the site.
Step 4 – Plan the Remedial Actions
• Dangerous conditions must be dealt with immediately.
• SMART recommendations to be set by the end of the Investigation
• Responsibilities & deadlines to be clearly identified
• Recommendations to be classified per causes
• Interim actions may be possible if permanent solutions will take long to be implemented.
• Underlying causes will require more complex actions e.g. they will take time, effort, disruption,
money; there is need for prioritisation.
• Follow up by responsible parties & supervisors is crucial, to ensure implementation &
effectiveness of recommendations
Reasons why workers might not report accidents has appeared as an exam question:
• Unclear organisational policy on reporting incidents.
• No reporting system in place.
• Culture of not reporting incidents (perhaps peer-pressure involvement)
• Overly-complicated reporting procedures.
• Excessive paperwork.
• Takes too much time.
• Blame culture.
• Apathy due to management’s perceived response in the past.
• Concern over the impact on the company or departmental safety statistics (especially if this is
linked to an incentive scheme)
• Reluctance to receive first-aid treatment.
Most of these barriers can be dealt with by having a well-prepared, clearly-stated policy, adopting user-friendly
procedures and paperwork, and training staff in the procedures. An organisation can take disciplinary action
against workers who fail to report incidents if they have been given the training and means to do so.
Internal accident Record Contents
• Name and address of casualty. • Details of any equipment or substances
• Date and time of accident. involved.
• Location of accident. • Witnesses’ names and contact details.
• Details of injury. • Details of person completing the record.
• Details of treatment given. • Signatures.
• Description of event causing injury.
Some incidents need to be reported to regulator by law, e.g.
• Fatality. • Disease.
• Major injury. • Lost-time injuries.
• Dangerous occurrence.
Methods of data analysis & presentation:
• By nature of injury; cuts, abrasions, amputation… etc.
• By part of the body injured; head, hands, arms, feet… etc.
• By age & experience at the job
• By type of equipment use
• By type of loss; environmental, information, financial… etc.
• By location of the job
• Trends can be shown against
• Some indices can be calculated e.g. Incidence Rate (see element 4)
• Reports should be produced; simple tables, graphs & other charts showing trends &
comparisons
• All analysis reports should be available to employees as well as managers monthly, quarterly or
annually past performance of the same organization (or other organizations for benchmarking)
• Data to be communicated effectively; meetings, emails, websites… etc.
• Implement any recommendation based on the data analysis reports
• There is a variety of up-to-date computer software to analyze & manipulate data & produce statistical
reports in case significant numbers are involved.
Lessons learnt
It is important that lessons learned from accidents/incidents are shared with as many people who would
benefit from it as is possible
As a minimum, this must include different departments within an organisation
The more that the root causes are examined the more likely the lessons are to be relevant to other
departments
An incident in one department may reveal a need to improve job induction processes
Trade associations often take the lead in collating data on a non-attributable basis.
REVISION QUESTIONS
1. Outline with examples THREE different types of inspections that might be used in any
workplace.
2. Identify the advantages and disadvantages of the use of a checklist when carrying out
inspections.
3. Outline the function of an accident investigation.
4. Outline with examples the difference between immediate (direct) and indirect
(underlying) causes of an accident.
5. Outline the factors which should be considered when conducting accident investigations.
ELEMENT 5 HEALTH & SAFETY MANAGEMENT SYSTEMS – ACT
Key Learning Points:
On completion of this element, candidates should be able to demonstrate understanding of the content
through the application of knowledge to familiar & unfamiliar situations. In particular they should be able
to:
5.1 Explain the purpose of, and procedures for, health and safety auditing.
5.2 Explain the purpose of, and procedures for, regular reviews of health and safety
performance.
5.1 Health and safety auditing
Meaning of the term ‘health and safety audit’
HS auditing is the systematic, objective, and critical evaluation of an organisation’s health and safety
management system.
OR
The structured process of collecting independent information on the efficiency, effectiveness and
reliability of the total health and safety management system and drawing up plans for corrective action”.
Purpose of health and safety auditing
• Ensure HS Management System is in place.
• Ensure adequate risk control systems & workplace precautions exist, implemented & consistent
with organizational hazards.
• Ensure that the HS MS is helping the organization to achieve the framework of objectives stated
in its policy.
Scope
Before an audit starts it is often useful to consider the scope of the audit by asking questions such as:
• Will the audit cover health, safety, welfare, environmental management or a combination of
them all?
• Will the audit cover one or more departments?
• How comprehensive will the audit be?
The entire scope of the health and safety management system should be subjected to a comprehensive
audit
Individual aspects of the health and safety system and procedures can be subjected to individual audits:
• Reporting and management of incident data
• Occupational stress
• Work at height
• Fire prevention and control
• Review of health and safety as part of the management system
The difference between an audit and an inspection
Health and Safety audit Health and Safety Inspection
Examines documents Checks the workplace
Examines procedures Checks records
Interviews workers Usually quick
Verifies standards Lower cost
Checks the workplace May only require basic competence
Can be a long process Part of an audit
Usually expensive
Requires high level of competence
1. Pre-Audit Preparations
The following should be defined:
• Timescales. • What documentation will be required?
• Scope of the audit. • Auditor competence.
• Area and extent of the audit. • Time and resources for auditors.
• Who will be required?
How to determine the competence of auditors; auditors should be able to:
Familiar with audit techniques
Familiar with work practices
Able to interpret standards
Up to date with new information and standards
2. During the Audit
Auditors use three methods to gather information:
Paperwork - documents and records.
Interviews - managers and workers.
Observation - workplace, equipment, activities and behaviour.
Typical documents examined during an audit:
• Health and safety policy.
• Risk assessments and safe systems of work.
• Training records.
• Minutes of safety-committee meetings.
• Maintenance records and details of failures.
• Records of health and safety monitoring activities e.g. tours, inspections, surveys, etc.
• Accident investigation reports and data including near-miss information.
• Emergency arrangements.
• Inspection reports from insurance companies, etc.
• Output from regulator visits, e.g. visit reports, enforcement actions, etc.
• Records of worker complaints
3. The End of the Audit
Verbal feedback session:
To managers.
Highlights of the audit.
The final written report to management should:
Give a clear assessment of the overall performance
Identify system deficiencies
Identify observed strengths
Make recommendations for improvement
Be accurately and clearly communicated
Prioritise significant findings and give appropriate timescales.
Correcting non-conformities:
Management - must take ownership of the audit report and recommended actions
Responsibility should be assigned to those in line management responsible for them, together with
completion dates
Progress on correcting non-conformities should be monitored through reports or feedback.
Major non-conformance:
Significant issue, needs urgent action.
Minor non-conformance:
These are less serious issues which are unlikely to result into injury or failure of the HS management
system.
They are mainly observations discovered during the audit process. The opinion given by auditor will be
adequate.
Advantages and disadvantages of external and internal audits
External audits
Advantages Disadvantages
• Independent of any internal influence • Expensive
• Fresh pair of eyes • Time-consuming
• May have wider experienced at auditing • May not understand the business, so make
• Experience of different types of workplace impractical suggestions
• Recommendations often carry more weight • May intimidate workers, so get incomplete
• Up to date with law evidence
• More able to be critical
Internal audits
Advantages Disadvantages
• Less expensive • Auditors may not notice certain issues
• Auditors are already familiar with the • Auditors may not have good knowledge of
workplace and what is practicable industry or legal standards
• Can see changes since last audit • Auditors may not possess auditing skills, so
• Improves ownership of issues found may need training
• Builds competence internally • Auditors are not independent, so may be
• Workplace more at ease subject to internal influence
• Familiarity with workplace and individuals
Ventilation
• Should be effective & sufficient & free from any impurities
• Air inlets to be sited free from any potential contaminants
• Ensure workers are free from uncomfortable draughts
• Ensure continuous fresh air flow
• Use LEV or Dilute Ventilation if required
• Implementing ambient air quality standards
Heating & Temperature
• Ensure reasonable temperatures in all workplaces during working hours
• Air conditions to be used where possible
• AC to be regularly inspected & maintained
• Provide thermometers to indicate room temperature
• Provide suitable PPE where AC is not adequate e.g. on entering big restaurants' cold stores
Lighting
• Poor lighting increases the risk of accidents e.g. slips, trips & falls.
• Provision of sufficient & suitable lighting; shall be natural light if possible
• Provision of sufficient emergency lighting in all rooms, kitchens, rest rooms & emergency routes
• Consider using blinds on windows in cases of reflective screen glare
• Windows & skylights to be kept clean & free from obstruction
Seating & Workstations
• Sitting for prolonged periods can cause health risks; blood circulation problems & MSD(s)
• Workstations to be arranged so that work is done safely & comfortably
• Workstations to be arranged to allow safe evacuation in cases of emergency
• Work surface should be at comfortable height to the worker; avoid bending & stretching
• Workers should not stand for prolonged periods on solid floor.
• Refer to control measures of DSE
The effects of exposure to extremes of temperature; preventive measures
Health and safety issues associated with
working in HOT, and COLD Control Measures for working in HOT
environments? and COLD
Hot environments: Cold environments: Hot environments: Cold environments:
• Dehydration • Hypothermia • Ventilation • Prevent or protect
• Muscle cramps • Lethargy • Insulate/shield heat from draughts
• Heat stress • Frostbite sources • Shield/lag cold surfaces
• Lethargy • Slip hazards • Provide cool refuges • PPE - insulating
• Headaches • Freeze burns • Drinking water • Provide warm refuges
• Fainting injuries • Frequent breaks • Frequent breaks
• Heat exhaustion • Job rotation • Job rotation
• Heat stroke • Appropriate • Access to warm food
• Burns, cancer, etc. clothing and drinks
• Treat icy floors
Prevention of falling materials through safe stacking and storage.
• Storage areas clearly defined
• Separate areas for different items
• Segregation of certain materials and substance
• Clean and tidy areas routinely inspected
• Appropriate warning signs
• No work activities in storage areas
Safe material stacking procedures:
• Each stack for one material only
• Set maximum stack height
• Stacks should be vertical
• Use pallets to keep materials off the ground
• Allow space between stacks for safe movement
• Protect stacks from being struck by vehicles
Safe storage of Flammable materials:
• Liquids, solids, gases in separate stores
• Store oxygen separate from other gases
• Open-air stores away from buildings
• Fire-resistant internal stores
• Two exits for larger stores
• Warning signs / safety signs
• No hot work in or near storage areas
• Correctly rated electrical equipment
• Firefighting equipment provided
• Inspect regularly
1.2 Violence at work
Any incident in which a person is abused either verbally or physically, threatened or assaulted in
circumstances relating to their work
Risk factors relating to violence at work (both between employees/workers and third parties)
Appropriate control measures to reduce risks from violence at work
Risk Factors for Violence Groups/occupations Control measures for violence at work
• Cash handling at risk of violence • Assess the risk, record & review assessment
• Lone working • Healthcare / social • Organizations to enforce zero tolerance
• Representing authority care providers violence policy
• Wearing a uniform • Police • Avoid using cash; use credit cards
• Dealing with people under • Social workers • Means of communication: cell phones, alarms,
stress • Bus and taxi radios… etc.
• Dealing with people under drivers • Physical barriers e.g. fences, bullet proof
the influence of alcohol or • Firefighters and booths for ticketing
drugs paramedics • Use close circuit television cameras CCTV
• Censuring or saying "no" • Traffic wardens • Strict security measures e.g. ID, finger print
• Dissatisfaction with the • Railway staff access, no visitors… etc.
treatment/service received • Estate agents • Avoid lone working & night working
• Bullying & harassment • Provide adequate training & information;
• Terrorism is now included negotiation skills, stress management… etc.
• Report, investigate & record all incidents of
aggression
1.3 Substance misuse at work
Types of substances misused at work, e.g.
• alcohol
• legal/illegal drugs
• solvent
Risks to health and safety from substance misuse at work
Effects of alcohol and drug abuse on safety performance:
• Sensory impairment
• Skewed perception
• Impaired motor control
• Fatigue and drowsiness
Increased risk for:
• Driving
• Operating machinery
• Making decisions
• Work at height
• Electrical workers
General symptoms how they would affect the workplace:
• Late attendance of employees
• Increased absenteeism by employees
• Poor work quality
• Reduced output
• Increased dishonesty
• Development of bad habits e.g. theft
• Mood swings
• Poor relationships with other employees
Control measures to reduce risks from substance misuse at work.
Alcohol and drug abuse risk control measures include:
• Assess the risk & the size of the problem
• Drugs and alcohol policy:
• No alcohol at work or during working hours
• Statutory legal requirements
• Non-statutory requirements set by the employer
• Random drugs and alcohol testing
• Access for workers to rehabilitation and treatment
• Disciplinary procedures
• Information, instruction and training of managers, supervisors and workers
1.4 Safe movement of people in the workplace
Hazards to Pedestrians
• Slips, trips and falls on the same level
• Falls from height
• Collision with moving vehicles
• Striking by moving, flying or falling objects
• Striking against fixed or stationary objects
• Maintenance activities
Slips: Trip Hazards:
• Due to reduced friction between feet & • Uneven or loose floor surfaces;
walking surface; • trailing cables;
• wet or dusty floors, • objects on the floor;
• spill contamination frost and ice; • loose carpets;
• unsuitable footwear, • floor holes;
• varnished wooden floors. • cables across walkways;
• rubbish and uneven floor.
NOTE: Slips & Trips are usually caused by poor housekeeping and lead to falls at the same level.
Falls from a Height (Fall Hazards): Striking against fixed or stationary objects:
• working next to an unprotected edge; • colliding against a part of a building,
• working on fragile material above a drop; • opened drawer, lying,
• using access equipment; • protruding steel bars and or any other
• using ladders; object on the floor… etc.
• Standing on objects to reach high levels
Collision with mobile equipment like Being struck by moving, falling or flying
vehicles: objects:
• Pedestrian walkways that require pedestrians • moving parts of machinery,
to walk in vehicle traffic routes; • flying objects e.g. ejected parts or materials,
• Pedestrian crossing points; thrown objects;
• Exits that open onto vehicle traffic routes; • falling objects e.g. loads falling from height;
• Areas where people must work adjacent to • objects dislodged from height;
moving vehicles; • effect of weather conditions;
• poor lighting; • unstable objects
• over speeding of vehicles;
• no clear separation between pedestrians &
vehicles;
• lack of warning signs & barriers.
Hazards associated with fixed scaffolds Reasons why a scaffold may collapse.
Falls from scaffold during erection Overloaded work platform
Falls from work platform Soft ground
Falling objects Scaffold not tied in
Collapse Insufficient bracing
Standards not upright
Standards bent or damaged
High winds
Incorrect couplers
Scaffold struck by mobile plant
Scaffold erected by incompetent workers
Scaffold not inspected prior to use
Controls & Precautions when using scaffolds:
• Scaffold construction only done by competent persons
• The footing or anchorage for scaffolds shall be sound and rigid to carry the maximum intended
load
• Overhead protection must be provided for personnel on a scaffold exposed to overhead hazards.
• Guardrails & toe boards must be installed on all open sides.
• Observe the safe working load of the scaffolds
• Provision of a safe means of access to the working platform
• Ensure to stop work in bad weather e.g. storms, high winds, and ice or snow.
• Regular Inspections and maintenance of the scaffold must be made & recorded
• Provision of adequate training,
• Instructions & supervision
• Provision of adequate PPE & fall protection measures
Inspection Systems – Scaffolds Points to consider during scaffold inspection
• Often a legal requirement to inspect • Condition of tubes (especially standards)
• When first erected • Tying and bracing
• After substantial alterations • Condition of the work platform
• After any event, likely to have affected its • Edge protection
strength or stability • Ground conditions
• At regular intervals not exceeding 7 days • Safe access
• Before work at the start of every shift • Safe working load
• Periodically
Mobile tower scaffold safety
Hazards of a mobile tower scaffold Precautions for safe working on a mobile tower scaffold
• Falls from the work platform • Ensure guardrails are properly installed
• Objects falling • Observe SWL to avoid overload
• Collapse of the structure • Ensure that its wheels are locked
• Overturn (toppling) • Ensure that its only used on a firm, levelled ground
• Unintended movement of the • People, materials off mobile tower when moved
wheels • Avoid using near overhead lines
• Contact with live overheads • Outriggers should be used where necessary
• No climbing outside of tower use access ladders
• Only trained operatives should use it
• Selection, erection & dismantling of mobile scaffold towers
must be done by competent personnel
• Persons should never over-reach
• Tower should be inspected on a regular basis & reports &
records kept
Mobile Elevated Working Platform (MEWP)
Hazards of MEWPs Precautions for safe use of MEWPs
• Falls from height • Ensure equipment is used on a firm, stable ground
• Objects falling from height • Clearance of obstructions and overheads before use
• Collapse of the equipment • Installation of barriers to exclude vehicles, etc.
• Overturn (toppling) of the • Ensure the that guardrails are installed on the cradle
equipment • Controls inside the cradle
• Contact with live overheads during • Ensure that it’s not driven with the cradle raised
work • Observe the SWL so as to avoid overload
• Unauthorised use of the equipment • Ensure its inspected regularly and prior to its use
• Only trained, authorised staff should be allowed to
use
2. Excavations
Hazards associated with Excavations: Precautions & Controls:
Collapse of the sides Competent person should supervise the work &
Materials falling on workers in the excavation workers
Falling of people or vehicles in the excavation Arrangements to prevent sides of excavation from
Equipment e.g. pneumatic drill collapsing e.g. digging at safe angle (sloping) or shoring
Hazardous substances up with timber
Influx of ground or surface water & drowning or
Keep vehicles away & use audio /visual warnings
entrapment
Contact with underground services Safe system of work; PTW
Access & egress to the excavation Site must be well lit at night
Fumes, lack of Oxygen & other health hazards Isolate mains of water supply to avoid flooding
Available underground service location drawings
Safe access by ladders is essential
Provide PPE
REVISION QUESTIONS
1. Identify the effects of extremes of temperature on the body.
2. Identify control measures in the workplace to reduce risks to pedestrians.
3. Explain the risks to workers from the misuse of substances at work.
4. Outline how an employer may determine the size of the problem of violence at work.
5. Explain how work at height may be avoided.
6. Identify planning considerations necessary to ensure adequate welfare facilities for workers carrying out
works of a temporary nature
ELEMENT 2 TRANSPORT HAZARDS & RISK CONTROL
Key Learning Points:
On completion of this element, candidates should be able to demonstrate understanding of the content
through the application of knowledge to familiar & unfamiliar situations. In particular they should be able
to:
2.1 Explain the hazards and control measures for the safe movement of vehicles in the
workplace
2.2 Outline the factors associated with driving at work that increase the risk of an incident and
the control measures to reduce work-related driving risks
REVISION QUESTIONS
1. Outline control measures to reduce work-related driving risks.
2. Identify TWO design features of the vehicle intended to minimise the consequences of an
overturn.
3. Outline the possible causes of a dumper truck overturning.
4. Explain how non-movement related hazards may result in injury to drivers.
5. Outline the measures that could be used to segregate pedestrians and vehicles in the
workplace.
ELEMENT 3 MUSCULOSKELETAL HAZARDS & RISKCONTROL
Key Learning Points:
On completion of this element, candidates should be able to demonstrate understanding of the content
through the application of knowledge to familiar and unfamiliar situations. In particular they should be
able to:
3.1 Explain work processes & practices that may give rise to work-related upper limb disorders &
appropriate control measures.
3.2 Explain the hazards & control measures which should be considered when assessing risks
from manual handling activities.
3.3 Explain the hazards, precautions & procedures to reduce the risk in the use of lifting &
moving equipment with specific reference to manually operated load moving equipment.
3.4 Explain the hazards & the precautions & procedures to reduce the risk in the use of lifting &
moving equipment with specific reference to powered load handling equipment.
3.1 Work-related upper limb disorders
Meaning of musculoskeletal disease and work related upper limb disorders (WRULDs)
Work-related musculoskeletal disorders (MSD’s) are disorders of various parts of the body
These are caused by work and/or working conditions
Typically affecting:
• Muscles • Nerves
• Joints • Bones
• Tendons • The localised blood circulation system
• Ligaments
Most MSDs are cumulative disorders resulting from repeated exposure to high or low intensity loads
over a long period
These mainly affect areas such as:
• Back
• Neck
• Shoulders
• Upper limbs
Work-related upper limb disorder (WRULD) is a generic term for a group of disorders that affect:
• The neck
• Any part of the arm from fingers to shoulders
Recognised WRULD conditions include:
• Carpel tunnel syndrome
• Tenosynovitis
Examples of repetitive operations
• keyboard operation, • Packing workers
• assembly of small components, • Dressmakers
• bricklaying and • Agricultural workers
• checkout operators • Musicians
• Cleaners
The ill-health effects of poorly designed tasks and workstations include issues such as:
• Fatigue or strain on the eyes
• Headaches
• General fatigue
• Aches, pains and muscle strains
• Aches and pains from poor seating design and positioning
Assessment of a display screen equipment workstation
Display screen equipment (DSE) is a device or equipment that has a display screen for graphics, words
or numbers
Main risks arising at work with DSE are musculoskeletal disorders
Risks are often low but can still be significant if good practice is not followed
While carrying out a DSE assessment, consider:
• Display screens • Document work • Laptop
• Keyboard • Desk • Environment
• Mouse • Chair • Individual
• Software • Working posture
Task & Workstation Design
Ergonomics; the scope of Ergonomics is very wide incorporating the following areas of study:
• Personal factors, of the worker physical, mental & intellectual abilities, body dimensions &
competence in the task required.
• The machine & associated equipment dealt with
• Interface between worker & the machine-controls, including seating arrangements, hand tools &
control panels.
• Environmental issues affecting the work process; lighting, temperature, humidity, noise… etc.
• Interaction between worker & task; production rate, posture & system of work
• The organization of work; shift working, break & supervision.
• The task/job; safe system of work, job is not too strenuous or repetitive & development of
suitable training packages.
• Anthropometry; study of the physical measurements of human body & the variations of these
measurements among people.
Ill-health effects of poor Ergonomics
Work Related Upper Limb Disorders Preventative & Precautionary measures:
(WRULD) • Elimination of repetitive & strenuous actions;
• Group of illnesses affecting the neck, shoulders, perform job in a different way.
arms, elbows, wrists, hands & fingers. • Ensure correct equipment is always used
• The term Repetitive Strain Injury RSI is • Use mechanical aids
commonly used to describe WRULD. • Introduce job rotation; reduced time of
• Cause by repetitive movements; pulling, pushing, exposure
reaching, twisting, lifting, squeezing & hammering. • Ensure poor posture is eliminated in design
• Main symptoms; aches in back, neck & shoulders, phase
swollen joints, muscle fatigue, tingling, soft tissue • Undertake a suitable & sufficient Risk
swelling & restriction to joint movement. Assessment
• Condition is usually chronic, gets worse with • Introduce a Health Surveillance program
time & may lead to permanent damage. • Ensure employees are given adequate training,
• Typical groups at risk; painters, decorators, information & work Instructions
desktop computer users & pneumatic drill • Ensure a program of preventative maintenance
operators. is introduced
• Examples of WRULD; Carpal Tunnel Syndrome • Keep up-to-date with advice on equipment
(affecting tendons passing through carpal bone in from manufacturers.
the hand), Frozen Shoulder & Tenosynovitis
(inflammation affecting the tendons).
What factors relating to the task increase the risk of musculoskeletal injuries?
1. Repetition – the need for repetitive movements when carrying out the task (e.g. typing for several
hours).
2. Force – the physical force required to perform the task and the strain this puts on the body (e.g.
closing stiff catches on a machine).
3. Posture – any requirement to adopt an awkward posture (e.g. stooping over into a bin to pick out
contents).
4. Twisting – any twisting action required by the task (e.g. twisting the wrist when using a screwdriver).
5. Rest – the potential for the worker to rest and recover from any fatigue (e.g. a worker on a
production line cannot stop the line; they have to keep working even when fatigued).
The factors giving rise to ill-health conditions:
Musculoskeletal Disorders Risk Factors
Task Environment Equipment
Repetition Lighting Equipment design
Force Glare Equipment adjustability
Posture Other environmental parameters
Twisting
Rest
Display Screen Equipment (DSE) use is associated with three basic ill-health hazards:
1] Musculoskeletal Disorders MSD(s)
• Tenosynovitis is the most common to affect the wrist of the user
• If the condition is ignored; tendon & the tendon sheath around the wrist will be permanently
injured
• Commonly caused by continuous use of a keyboard & can be relieved by by the use of wrist
supports.
• Other WRULD resulting from poor posture can cause: pain in the back, neck, shoulders &
arms.
2] Visual problems
• Eye strain & visual fatigue, very common
• Sore eyes & headaches
• Reflective glare, screen distance from user & screen alignment with head are among the most
common causes of visual problems related to DSE
3] Psychological problems:
• Stress related problems
• May have environmental causes; noise, heat, humidity or poor lighting.
• Sick building syndrome
• Lack of understanding of the software packages being used
Risks associated with display screen equipment DSE Control Measures
use
WRULDs Work station risk assessment
Eye strain Provide basic DSE workstation equipment to
Back pain minimum standards
Fatigue and stress Plan work routine
Provide (free) eyesight tests and spectacles if
required
Provide information and training on:
Risks
Preventative measures
Factory Assembly Line
Factory Assembly Line General Control Specific Control Measures
Risks Measures
WURLDS – handling small Carry out an ergonomic Automate
components assessment Re-layout the workstation
Eye strain – temporary fatigue Adjust workstation to the Seating
Back Pain – sitting or standing in worker Comfortable shoes and
a fixed position Plan work to allow rest floor mats
Fatigue and stress – due to breaks Short, frequent breaks or
infrequent rests and a Training job rotation
demanding work schedule Appropriate lighting
Ergonomically designed hand tools
Other considerations
Ergonomic approach
Involving the workforce
Training
Recommended Proper Lifting Technique:
1. Use proper PPE, check the load, clear the route you intend to take & make sure it's clear, well lit & safe, ask
for help if the load is too heavy or hard to grasp.
2. Get as close as possible to the load.
3. Position one foot ahead of the other to maintain your line of strength, both feet should be on both sides of
the load.
4. Bend your knees & get a firm grip of the load.
5. Look forward & keep your back straight in line with your head & neck.
6. Lift using your lower limb muscles.
7. Keep the load at waist level & as close to your trunk you can.
8. Move your feet & do not twist, use side stepping if possible.
9. Put down the load in the same method you lifted it up.
10. In case of team lifting; a plan should be set on how to lift, move & put down loads.
3.3 Manually operated load handling equipment
Manually operated load handling equipment e.g.
• Sack truck/trolley
• The pallet truck
• People-handling hoists
• People-handling aids
Factors that might increase the risk of injury using trolleys:
• Trolleys are difficult to maneuver.
• Trolley wheels are poorly maintained.
• The trolleys and their loads are too heavy when other risk factors, such as the number of times
a trolley is moved or the workplace layout, are considered.
• Surfaces over which trolleys are pushed are uneven or mismatched.
• Trolleys are moved over large distances or up steep slopes.
• Trolleys are difficult to grip due to the absence or poor location of handles.
• The person pushing the trolley is unable to see over the load.
Control measures using trolleys:
• Replace trolleys with automatic conveyors.
• Mechanize the movement of trolleys, e.g. use a trolley-towing device.
• Ensure trolley wheel size and type are suitable for the job.
• Reduce the weight of the load placed on the trolley.
• It is safer to push rather than pull a trolley.
• Provide trolley brakes.
• Provide an appropriate trolley handle design.
• Locate trolley handles at a height, which suits the worker.
• Restrict the maximum stacking heights of trolleys to improve visibility, weight and posture for
users.
• Ensure regular pre-planned maintenance of trolleys.
• Provide low gradient ramps.
• Provide automatically opening doors.
Hazards and controls of pallet trucks
• Crushing, trapping, manual handling strain injuries and electricity hazards
• Control measures include training and authorised use, identification of safe working loads,
inspection and maintenance, designated areas for parking
Hazards and controls of people handling aids
• Manual handling risk of injury to the care giver back
• Route should be inspected
• Hoist wheels should always be locked before loading or unloading
• Consideration should be given to the care giver footwear
• Ceiling hoists run on permanently fixed tracks
• Considerable risk of workers experiencing musculoskeletal disorders
• Slide sheets allow basic handling without the need to lift the patient
• Slide sheets reduce manual handling effort and strain, minimising the risk of back and other
injuries to care givers
Safety in the use of Mechanical Lifting & handling Equipment: General requirements:
• Strong, stable, inspected & suitable lifting equipment.
• Equipment to be installed & positioned correctly.
• Secure the load & position it in balance.
• Equipment to be marked for Safe Working Load.
• Lifting operations to be planned, assessed, supervised & performed in a safe manner by
competent personnel.
3.4 Powered load handling equipment
Mechanical lifting & handling Equipment include:
• Forklift trucks • Cranes
• Lifts and hoists • Lifting accessories
• Conveyors
Conveyor systems Hazards: belt conveyors, roller conveyor Conveyor systems Controls:
• Trapping of hands between rotating rollers & belt; • Guards, edge protection & restricted access.
• in running nip. • Complete enclosure of conveyors & PPE.
• Entanglement e.g. of hair or loose clothing. • Warning signs, emergency stop controls,
• Loads falling from conveyor. Information & Clear Instructions.
• Impact against overhead system; people riding conveyors • Mechanical aids, grounding or bonding,
• Contact with sharp edges, burns, cuts… etc. maintenance system in place & proper
• Manual Handling hazards, noise, vibration & electrical training; Mechanical lifting, first aid,
hazards… etc. emergency response…etc.
Reduced and • For hand tools, the 110 volts centre-tapped (CTE) system is recommended
Low Voltages • System relies on the mid-point of the reduced voltage transformer being earthed
• Maximum shock voltage is 55 volts, but full 110-volt supply powers the equipment
• Systems reduced to 25 volts are often used for lighting on construction sites
The advantage of low voltage systems is that the system is inherently safer.
The limitation is that low voltage systems are inefficient at transmitting power and therefore cannot be used
for many industrial applications
Competent Knowledge of electricity and electrical work
Person Ability to understand electrical system, hazards and precautions.
Training in the safe working with electricity
Experience of electrical work
REVISION QUESTIONS
Explain the progressive effects that electrical shock may have on the body.
Explain how an electrical earth protects against indirect electric shock.
Explain the purpose of electrical double insulation.
Identify typical user checks that should be carried out, prior to using a portable item of electrical equipment.
Outline the factors to consider when determining the frequency for the inspection and testing of electrical
equipment.
Identify the advantages and disadvantages of the use of a fuse as a protective device in an electrical circuit.
ELEMENT 6: FIRE SAFETY
Learning outcomes
On completion of this element, candidates should be able to demonstrate understanding of the content
through the application of knowledge to familiar and unfamiliar situations. In particular they should be able to:
6.1 Describe the principles of fire initiation, classification & spread
6.2 Outline the principles of fire risk assessment
6.3 Describe the basic principles of fire prevention & the prevention of fire spread in buildings
6.4 Outline the appropriate fire alarm system and fire-fighting arrangements for a simple workplace
6.5 Outline the factors which should be considered when implementing a successful evacuation of a
workplace in the event of a fire
6.1 Fire Initiation, Classification and Spread
Basic principles of Fire
What is Fire?
Fire is a rapid chemical process in which oxygen combines with another substance (“fuel”) in the presence
of a source of heat
This reaction is called combustion. During this reaction heat, flames and smoke are produced
The Fire Triangle has mainly three things needed for a fire to start FUEL/HEAT/OXYGEN:
Class A Combustible solid materials – wood, paper, plastic, fabrics and rubber
Flammable liquids and liquefiable solids – petroleum products, paints, solvents,
Class B adhesives
Flammable gases – propane, butane, acetylene, hydrogen sulphide, methane,
Class C hydrogen
2. Transport
Safe transportation requirements include:
• Upright position
• Secured to prevent falling over
• Protection in event of accident
• Transport in open vehicle preferably
• Avoid overnight parking while loaded
• Park in secure areas
• Driver hazard information and warning signs
• Driver training
• Fire-fighting equipment
3. General use
General requirements for use of LPG and other gas cylinders include:
• Any spare cylinders must be secured in a purpose-built store until required for use
• Fixed position to prevent falling over
• Well ventilated area
• Away from combustibles
• Kept upright unless used on specifically designed equipment
• Handled carefully - do not drop
• Allow to settle after transport and before use
• Consider manual handling and injury prevention
• Requirements include:
• Upright position
• Secured to prevent falling over
• Protection in event of accident
• Transport in open vehicle preferably
• Avoid overnight parking while loaded
• Park in secure areas
• Driver hazard information and warning signs
• Driver training
• Fire-fighting equipment
Properties of common building materials
Structural element Behaviour in fire
Concrete Usually performs well in a fire
Steel Severely affected by high temperatures
Brick Usually very resistant
Timber Thin timber will burn quite quickly; thick timber will survive for longer
Glass May shutter if not reinforced with Georgian wire
Structural measures to prevent spread
• Measures to prevent spread of fire and smoke include:
• Fire-resisting structures
• Compartmentalisation
• Fire stopping of ducts, flues and holes
• Fire-resisting self-closing doors
• Smoke seals and intumescent material
• Early and rapid detection of a fire by use of sophisticated fire alarm systems
• Sprinklers in large compartments
• Control of smoke and toxic fumes by ventilation systems
Characteristics of a fire door
• Able to withstand fire for a set time
• Fitted with self-closing devices
• Fitted with fire resistant hinges
• Fitted with intumescent strip
• Fitted with a cold smoke seal
• Have vision panels of fire-resistant glass
• Clearly labelled
Protection of openings and voids
• Use of fire barriers such as fire shutters, cavity barriers and fire curtains
• Minimise the effect on the structure being worked on
• Involves planning for the prompt re-instatement of protection of openings and voids
• The temptation to leave all breaches to the end of work and then re-instate them should be avoided
• The longer that breaches are left open the higher the risk from fires
• Fire doors also used to ensure openings are protected in the event of a fire
• Fire doors can often withstand fires for 30 minutes
• Fire doors can be fitted with mechanical systems to keep the door open or contain self-closing devices
Use of suitable electrical equipment in flammable atmospheres
Classification of areas where explosive atmospheres may occur
There are three zones for gases and vapours:
Zone 0: Flammable atmosphere highly likely to be present for long periods/continuously
Zone 1: Flammable atmosphere possible but unlikely
Zone 2: Flammable atmosphere unlikely except for short periods of time
There are three zones for dusts:
Zone 20: Dust cloud likely to be present continuously or for long periods
Zone 21: Dust cloud likely to be present occasionally in normal operation
Zone 22: Dust cloud unlikely to occur in normal operation, but if it does, will only exist for a short period
Selection of equipment and protective systems
Different forms of electrical equipment will provide a different equipment protection level (EPL), the types of
protection include:
‘Intrinsically safe’ - cannot produce a spark with sufficient energy to cause ignition
‘Flameproof’ - ingress of explosive atmosphere is controlled and any ignition is contained in the equipment
‘Increased safety’ equipment - do not produce sparks or hot surfaces
Dry Chemical Powder (DCP) – Blue label A, B, C and electrical fires (class D is special)
WATER – suitable for Class A fires. Works by cooling the fire. Standard water extinguisher is not
suitable for use on Classes B, D or F fires or live electrical equipment (risk of shock). Certain specialised
water extinguishers are available for use on Class B and F fires
CARBON DIOXIDE – suitable for Class A and B fires, especially fires involving live electrical
equipment. Works by smothering the fire. Not suitable for use on Class D fires. Must be used with care
because the body of the extinguisher gets very cold during use and can cause a freeze-burn injury.
FOAM – suitable for Class A and B fires. Works by smothering the fire or by preventing combustible
vapours
from mixing with air.
DRY POWDER – suitable for all classes and use on live electrical equipment. Works by smothering
the fire. Can be very messy.
WET CHEMICAL – suitable for fires involving high temperature cooking oils and fat
Limitation of Extinguishers
• MUST use the correct extinguisher on the right fire
• Water can boil, causing burning liquids to “explode” in a fireball
• Water conducts electricity so NEVER use on electrical fires
• Powder is effective but may destroy electrical equipment
Other Fire-Fighting Equipment
Fire blankets – physically smothers fires, e.g. fat fires in kitchens
Hose reels – used in large buildings for fire teams
Sprinkler systems – sited in buildings and warehouses, automatically dowses the fire
Siting of Extinguishers should be:
On fire exit routes
Close to exit doors
Close to specific hazards Clearly visible and signed Unobstructed access
Maintenance of Extinguishers
Inspection should be: Regular and frequent Ensure they're in place In good working order
Maintenance should be: Usually once a year by a certificated engineer
Inspection, testing, dismantling
NB: Records of the above all should be kept in Fire Log
Access for fire and rescue services and vehicles
Ensure the fire and rescue services can access a building as quickly as possible to prevent wastage of time.
The responsible person should ensure that facilities, equipment and devices provided are maintained
Vehicle access
• Minimum access requirements for pumping appliances and high reach appliances will vary
• Access will be required for a minimum to 15% of the perimeter or within 45m of every point of the
footprint of the building, up to a maximum of 100% of the perimeter
Access for firefighting
In low rise buildings, additional access requirements are not required
Use of ladders, in conjunction with the vehicle access requirements, are normally sufficient
In higher-rise buildings additional facilities are needed, these include
• Firefighting lifts
• Firefighting stairs
• Firefighting lobbies (firefighting shaft)
REVISION QUESTIONS
1. Describe how an understanding of the principles of the fire triangle has been used to develop
techniques for extinguishing fires.
2. Outline TWO methods, with an example for each, how a fire can be extinguished.
3. Outline the main methods by which fires may spread through a structure.
4. Outline the reasons for carrying out a regular review of fire safety measures.
5. Explain why good ‘housekeeping’ in the workplace is essential to ensure safe escape in a fire.
6. Identify EIGHT items that should be included in a hot work permit-to-work.
7. Outline the factors which should be considered before the location of a fire assembly point is
decided upon.
ELEMENT 7 CHEMICAL & BIOLOGICAL HEALTH HAZARDS &
RISK CONTROL
Learning Outcomes
7.1 Outline the forms of, the classification of, and health risks from exposure to, hazardous substances
7.2 Explain the factors to be considered when undertaking an assessment of the health risks from substances
commonly encountered in the workplace
7.3 Explain the use and limitations of Occupational Exposure Limits including the purpose of long term and short
term exposure limits
7.4 Outline control measures that should be used to reduce the risk of ill-health from exposure to hazardous
substances.
7.5 Outline the hazards, risks and controls associated with specific agents.
7.6 Outline the basic requirements related to the safe handling and storage of waste.
7.1 Forms of, Classification of and Health Risks from Hazardous Substances
Forms of chemical agent:
Two or More elements combined into one substance form a chemical compound.
Chemical Substances have many forms.
• Dust • Liquids
• Fumes • Smoke
• Gases • Solids
• Mist • Fibres
• Vapours
Forms of biological agents:
• fungi,
• bacteria
• viruses
Main classification of substances hazardous to health:
• irritant, • carcinogenic,
• corrosive, • mutagenic
• harmful, • reproductive toxin
• toxic/very toxic,
Classification of Chemicals Hazardous to Health
Harmful: Substance, which if swallowed, inhaled or penetrates the skin, causes limited health risks. Risks
can be minimized or removed by following the instruction provided with the substance.
Irritant: Non-corrosive substance, which can cause skin or lung inflammation after, repeated contact.
People who react that way to a substance are sensitized or allergic to that substance.
Corrosive: Substances that will cause chemical burns to human tissue. Usually strong acid or alkali e.g.
sulphuric acid.
Toxic: Poisonous substance which will prevent the function of one or more organs within the body e.g.
liver, kidney… etc.
The effect on health depends on the concentration & the toxicity of the substance, the frequency of
exposure & the effectiveness of controls in place.
Carcinogenic: Substances suspected to promote abnormal development of cancer cells e.g. Asbestos.
Mutagenic: Substance that damage genetic material causing abnormal changes that can be passed on from
one generation to another.
The effects on health of hazardous substances may be either acute or chronic
Acute: short duration, appear rapidly after short term exposure & usually reversible e.g. nausea & vomiting
Chronic: long duration, develop over a long period of time which may take many years, produced by
prolonged exposure to hazardous substances resulting in gradual, usually irreversible illness e.g. cancer.
Acute Chronic
• High levels of exposure • Lower levels of exposure
• Short exposure time • Longer exposure time
• Quick effect • Long term effect
E.g. high concentration of chlorine gas E.g. repeated exposure to solvents
Sources of Information
Product Labels Guidance Documents
• Name of substance In the UK, Workplace Exposure Limits are published by the Health
• Hazardous components and Safety Executive (HSE) in Guidance Note EH40. In the USA,
• Risk phrases indicating danger Threshold Limit Values are published by the American Conference of
• Precautions Government Industrial Hygienists (ACGIH).
• Details of supplier In the EU, Indicative Limit Values are published by the EU
Powered Respirator
Supply of air is not time-restricted Positive pressure Hose can be long, but not endless
inside face-piece Wearer not burdened with cylinder
What factors do you think should be considered when selecting RPE for use by workers? (The
Suitability of RPE) Factors to consider
• Concentration of the contaminant and its hazards
• Physical form of the substance
• Level of protection offered by the RPE
• Presence or absence of oxygen
• Duration of time that it must be worn
• Compatibility with other items of PPE
• Shape of the user’s face
• Facial hair
• Physical requirements of the job
• Physical fitness of the wearer
RPE Information, Instruction and Training Other PPE that may be required
(areas
covered)
• Users should understand: Hand protection
• How to fit the RPE • gloves, gauntlets
• How to test it to ensure that it is • chemicals, biological agents, infection
working effectively through cuts
• The limitations of the item Eye protection
• Any cleaning requirements • spectacles, goggles, visors
• Any maintenance requirements (e.g. Body protection
how to change filter) • overalls, aprons, whole body protection
Personal Hygiene and Protection
• Hand-washing routines
• Careful removal and disposal of PPE to prevent cross-contamination to normal clothes
• Prohibition of eating, drinking and smoking in work areas
• Washing facilities
• Changing facilities
• Rest areas
Vaccination
• Against biological agents, e.g. Hepatitis B, Tetanus, Typhoid
• Worker consent is required
• Immunity not always achieved
• Creates a false sense of security
Health Surveillance
Health monitoring
• signs of disease,
• symptoms of chronic conditions, e.g. flour workers have lung function tests to check for asthma
Biological monitoring
• checks for contaminants within the body, e.g. lead
Pre-employment screening
• establishes a ‘baseline’
Control of Carcinogens, Mutagens and Asthmagens
In addition to standard control measures:
• Total enclosure of process or handling systems
• Prohibition of eating, drinking and smoking
• Regular cleaning
• Warning signs
• Safe storage, handling and disposal
Legionella:
Legionnaire’s disease Typical controls
• Water-loving soil bacteria • Enclosing water systems
• Inhalation hazard • Water treatment, e.g. chlorination
• Mists particularly high risk • Hot water >60oC
• Flu-like fever, pneumonia • Biocides (treatment chemicals)
• Prevention of limescale
• Routine cleaning of cooling towers
• Water sampling and analysis
8.1 Noise
Effects of Exposure to Noise
Physical effects: Psychological effects:
• Temporary reduction in hearing sensitivity • Stress
• Temporary ringing in the ears • Difficulty concentrating
• Noise Induced Hearing Loss (NIHL) • • Increased errors
• Tinnitus (persistent ringing in the ears)
• Inability to hear vehicles, alarms and speech
Sound Pressure:
• The difference between the average local pressure of the medium outside of the sound wave in which it is
traveling through (at a given point and a given time) & the pressure found within the sound wave itself
within that same medium.
• Sound pressure can be measured using a microphone in air & a hydrophone in water.
• The unit for sound pressure is the Pascal (symbol: Pa).
Sound Intensity:
• The sound power per unit area
• The units of intensity are W/m2 (watts per square meter).
Frequency:
• Number of cycles per unit time.
• Measured in cycles per second 7 he unit is Hertz Hz
• The human ear detects vibrations from 20 to 20 000 Hz
Decibel dB:
• It is a logarithmic unit of measuring noise
• It is not linear; doubling the intensity of noise increases its level by 3dB
• dB (A) is a weighting filter used to approximate the human ear's response to sound (other units like dB
(C) and dB (B) are for higher noise levels and uncommonly used at workplace)
Noise assessment
Different types of noise meter that can be used to undertake noise measurement include:
Simple sound level meter – measures instantaneous noise levels and can be used for spot checks or for very
simple surveys.
Integrating sound level meter – measures noise over a period and gives a time-weighted average
over that period; useful for most noise surveys.
Dosimeters – integrating sound level meters worn by the worker to give a measure of personal noise exposure;
useful for work areas where people move around a lot. The results of a noise survey need to be interpreted to
give an accurate estimate of workers’ exposures. These exposures can then be compared to the legal standards
and any necessary action identified.
Noise measurement and assessment is a complex topic that should only be undertaken by a competent
person.
Acceptable & Unacceptable Levels of Noise:
Exposure Action Value: level of noise at which certain action must be taken. Exposure Limit Value: level of
noise above which an employee must not be exposed. These Exposure action & Limit Values are:
a) Lower Exposure Action Level: 80 dB (A) / 8 hours / day b) Upper Exposure Action Level: 85 dB (A) / 8
hours / day c) Exposure Limit Value: 87 dB (A) / 8 hours / day
If the daily noise exceeds the lower exposure action level, a noise assessment should be carried out by a
competent person.
If the working day is 12 hours, then the action levels must be reduced by 3 dB (A) because the action levels
assume 8-hour working day.
General Requirements for Noise Control:
• Assess the noise levels & keep records.
• Constantly review assessments
• Reduce risk from noise exposure by using engineering controls
• Reduce time of exposure
• Provide adequate Training, information & work instructions
• Review manufacturer's recommendations & information on equipment’s' noise level
• Consult employees & representatives on noise issues
• Establish hearing protection zones; marked by signs & notices.
• Educate employees to see their doctor if they feel any hearing problems
• Provide appropriate Hearing Protection as needed
Basic Noise Control Measures
Source Pathway Receiver
Eliminate Insulation Acoustic haven
Substitute Isolation Hearing protection
Modify process Absorption
Maintenance
Damping
Silencing
Outline reasons why hearing protection is an inefficient method of reducing noise exposure in a
noisy workplace
Don’t enclose the sound – only protects 1 person
Rely on:
• Use for all exposure time –meaning short exposure without them has big effect on dose received
• Uncomfortable
• Require supervision
• Require maintenance
• May interfere with communications, alarms etc.
Muffs:
• Muffs may be incompatible with another PPE
• Good fit – no facial hair, jewellery etc. for muffs
Ear plugs:
• Must be fitted properly into ear canal
• May introduce infection
• Not easy to supervise – can’t see them
• May be wrong frequency type or attenuation level
Ear defenders or muffs
Advantages Limitations
• Easy to supervise and enforce • Uncomfortable when worn for a long time
Less chance of ear infections • Must be routinely inspected, cleaned and maintained
•
• Higher level of protection possible • Efficiency may be reduced by long hair, spectacles or
• Can integrate with another PPE earrings.
• Reusable • Incompatible with some other items worn (e.g. spectacles)
• Needs dedicated storage facility
Ear plugs
Advantages Limitations
• Cheap and easy to use • Difficult to see when fitted, so supervision and
• Disposable • enforcement difficult
• Available in a range of types and designs • Risk of infection if dirty
• Often more comfortable to wear • Need to be correctly sized to fit the individual
• Do not interfere with any other items • Effectiveness decreases with usage
worn (e.g. PPE) • Interfere with communication
8.2 Vibration
Effects of Exposure to Vibration
Hand-Arm Vibration Syndrome (HAVS)
• Vibration white finger (blanching)
• Nerve damage
• Muscle weakening
• Joint damage
Hand Arm Vibration HAV: Preventive & Precautionary measures:
• Caused by exposure of the hand & arm to • Avoid the use of vibration equipment (when
external vibration possible)
• Examples: Pneumatic drills, sanders, grinders, • Carry out Risk Assessment; estimation of
powered lawn mowers & chain saws employees' exposure to vibration
• Best-known disease is Vibration White Finger; • Develop good maintenance & inspection
circulation of blood in the hands is adversely regime for tools & machinery
affected. • Introduce work pattern that reduces
• Early symptoms; tingling & numbness after exposure
work • to vibration
• Sensory nerves are then affected as well as • PPE; gloves & warming clothes
muscles • Establish & implement a reporting system for
• Late symptoms; pins & needles, loss of grip the employees so that any symptoms are
strength, Carpal recorded & investigated
• Tunnel Syndrome & loss of sense of touch. • Health Surveillance
• Risk depends on: vibration exposure level, • Follow up & measure Vibration exposure
duration of exposure & the tightness of the limits
grip on the tool. • & make sure it is always within international
permissible limits
• Stop smoking
Whole-Body Vibration
• Damage to spinal discs Preventive & Precautionary measures:
• Vertigo • Proper risk assessment & exposure level
• “Whole-body vibration is shaking or jolting monitoring
of the human body through a supporting • Proper training, awareness & supervision
surface (usually a seat or the floor), for • Provide vibration isolation for operator seats;
example when driving or riding on a vehicle proper seat suspension
along an unmade road, operating earth- • Provide padded seats with dampening material
moving machines or standing on a • Introduce work schedules to avoid long
structure attached to a large, powerful, periods of exposure in a single day and allow
fixed machine which is impacting or for breaks where possible
vibrating.” • Access to the cab which is not awkward or
• Whole body vibration in a seated position difficult
has been found to increase the prevalence • Adjustable seats with back support
of reported low back pain. • Proper Maintenance of vehicles and using those
• Operations such as tractor driving, forklift with best suspension system for the job
operating, truck driving, and driving earth • Follow the manufacturer’s instructions’ manual
moving machines have been found to result • Health surveillance and educating workers
in increased back pain. when and how to report any early signs of back
pain to the health care provider
8.3 Radiation
There are two major categories:
Ionising Non-ionising
• higher energy • lower energy
• can change the structure of atoms • heating effects
• does not change the structure of atoms
Can penetrate the body and cause serious and permanent harm:
• Alpha particles
• Beta particles
• X-Rays
• Gamma rays
• Neutrons
Alpha Particles Beta Particles
Weak penetrating power Can penetrate skin and living tissue
Stopped by thin material, e.g. paper, skin Health effects:
Health effects: • Inside and outside body – hazardous
• Outside body - not particularly hazardous Occupational uses:
• Inside body (ingestion/inhalation) - very • Sterilisation, thickness gauges
hazardous
Occupational uses:
• Smoke detectors,
• medical labs
X-Rays Gamma Rays
Can be generated and switched off Very penetrating
High penetrating power Health effects:
Health effects: • Inside and outside body - very hazardous
• Inside and outside body - very hazardous Occupational uses:
Occupational uses: • Industrial radiography, e.g. pipelines
• Medical radiography
• Baggage security
Neutrons Occupational Sources uses of Ionising
Emitted by some radioactive sources Radiation
Very high penetration Alpha particles – smoke detectors and science labs.
Health effects: Beta particles – science labs and thickness gauges.
• Outside body - very hazardous X-rays – medical radiography and baggage security
Occupational uses: scanners.
• Nuclear power stations Gamma-rays – industrial radiography.
Neutrons – nuclear power stations.
Infra-red (IR) Red hot steel Redness and skin burns, retinal burns,
Glass manufacture cataracts
Microwaves Food preparation Internal heating
Telecommunications Organ damage
Radiowaves Radio, TV Internal heating
radar Organ damage
OR
Causes of Stress:
• Content of the job: work overload, work too easy, time pressure, deadlines etc.
• Work organization: long working hours, shift work, non-consulted organizational changes
• Workplace culture: communication, involvement in decision making, feedback, support etc.
• Environment: noise, temperature, lighting, ergonomics
• Work role: conflict of interest, clarity of role
• Home-work interface: transportation problem, childcare issues, relocation
• Relationships: bullying, harassment, verbal & physical abuse
Effects of Stress
Psychological Physical Behavioural
• Anxiety • Sweating • Sleeplessness
• Low self-esteem • Heart rate • Poor concentration
• Depression • Blood pressure • Poor decision-making
• Skin rashes • Mood swings
• Muscle tension • Irritability
• Headache • Alcohol consumption
• Dizziness • Drug misuse
• Absence from work
OR
Ill-health effects of stress: Stress Control:
• Increased irritability & sleep difficulties • Identify stressors & Assess the risk
• Increased intake of drugs, cigarettes & • Improve ergonomics & working environment
alcohol • Interpersonal communication skills training
• Digestive system disorders • Stress awareness & Time management & time off work
• Circulatory system disorders e.g. high • Provide achievable demands relative to the hours of work
blood pressure • Avoid overloading the employees
• Decreased immunity & increased • Provide a space of decision making
susceptibility to infection • Consult on organizational change & involve employees in it
• Anxiety & depression • Employees receive adequate support
• MSD(s), fatigue & chronic headache • Employees have control over the pace of work
• Employees are not subjected to unacceptable behavior
• Employees understanding their clear roles &
responsibilities
• Employees receive regular & constructive feedback