Robert Connor Neal

rcneal5@gmail.com | (502)-619-3393
131 Queens Court | Louisville, KY

Education
University of Kentucky Lexington, KY
Bachelors of Science in Information Technology
Graduated: May 2019
 Major GPA: 3.49/4.0
 120 Credit Hours with Relevant Coursework

Skills
Customer Service | IT helpdesk trouble shooting | Technology Management | Networking and TCP/IP
| VM Ware | Microsoft Suite | Active Directory | LAN/WAN | SAP | ServiceNow |

Professional Experience
Gruppo Campari
Lawrenceburg, KY
IT Intern (Full time) May 2018 – June 2019
 First point of contact for employees in need of assistance with IT systems and services.
 Day to day operations on site in Lawrenceburg, Wild Turkey.
 Work with TCP/IP Machines
 Utilize VM Ware for routine maintenance on servers
 Utilize active directory to troubleshoot user issues
 User Group Policy
 Support LAN/WAN networks, wireless networks, and VPN solutions.

Wildwood Country Club

Louisville, KY
Manager (Full time) 01/ 2017 – 08/2018
 Create weekly schedule for employees
 Create and serve adult beverages
 Maintains positive and professional relationships with customers
 Solves problems and conflicts that arise on a daily basis
 Builds marketing strategies that helps grow our establishment

Extra Curricular
Alpha Tau Omega Fraternity, Mu Iota Chapter
Lexington, KY
Information Technology Officer 01/ 2017 – 08/2018
 Manage Active Directory for the chapter’s computer system
 Analyzed data used through our survey applications for philanthropy events
 Given a budget to manage and have actually expanded it with investments
 Plan network maps and manage internet connectivity.

Wild Turkey
Recruiting Event; Behind The Barrel Bourbon Intern Fair
 Arrange management interviews by coordinating schedules and escort applicants to interviews
 Evaluate applicants by discussing job requirements and applicant qualifications with managers
 Learn applicant's careers goals, skills and interests and match the right opportunity

*References available upon request