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10 1108 - JMD 03 2018 0098 PDF
10 1108 - JMD 03 2018 0098 PDF
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Motivation
Motivation to transfer training in to transfer
learning organizations training
Talat Islam
Institute of Business Administration, University of the Punjab, Lahore, Pakistan
273
Abstract Received 27 March 2018
Purpose – The purpose of this paper is to empirically investigate the role of resistance to change and Revised 17 March 2019
self-efficacy (SE) on the relationship between learning culture and motivation to transfer training (MTT). Accepted 8 April 2019
Design/methodology/approach – The study collected data from 412 faculty members of higher
education institutions on the basis of multi-stage sampling technique. First, the population was divided into
two strata. Second, universities were selected on a random basis and finally, respondents were selected on
simple random basis.
Findings – The study used structural equation modeling and hierarchical regression techniques to test the
hypotheses. The study found that in the presence of high SE and low resistance to change learning culture
more likely to influence on MTT.
Research limitations/implications – The study contributed to cognitive theory, signaling theory and
experimental learning theory and has implications for managers and academic policymakers.
Originality/value – The study is a novel attempt to examine the side by side role of learning culture, SE and
learning transfer climate toward MTT.
Keywords Self-efficacy, Higher education, Organizational learning, Motivation to transfer,
Workplace training, Resistance to change
Paper type Research paper
Introduction
In today’s age of rapid technology and innovation, gaining sustainable competitive
advantage has become essential for organizations (Banerajee et al., 2017; Islam et al., 2016;
Islam and Tariq, 2018). One of the ways to remain competitive is to foster a learning and
knowledge-based culture (Bates and Khasawneh, 2005). Each year, organizations spend a
mammoth percentage of their profits on training and developing employees (Silverman,
2012), but such training programs are not sufficient for employees to transfer the acquired
knowledge (Salas and Kosarzycki, 2003). According to the arguments by Cromwell and Kolb
(2004), only 15 percent of the total learning through training is transferred at the workplace.
In addition, several training programs end up with no learning (Islam and Ahmed, 2018). For
example, the training by the US Postal Service regarding team building (Feiden, 2003) or by
Burger King regarding “burning their feet while trying to walk over hot coal” (Bunch, 2007)
cost millions of dollars without any gain. Therefore, experts are of the view that learning
through training activities are usually disseminated within a year (Salas et al., 2012).
The literature has focused on the need for fostering a learning culture in organizations (Islam
et al., 2016, 2013) because a learning environment enables employees to learn and then share
their learning with their colleagues. Garvin (1993) suggested a learning culture as the key driver
for promoting learning at the organizational level. At the same level, employees of the
organization (who attended training programs) should take the responsibility to share their
learning with those who are unable to attend the training (Clarke, 2004), however, this rarely
happens (Cromwell and Kolb, 2004). According to Bates and Khasawneh (2005), climate can
positively affect employees’ perceptions about their organizational culture, and this may lead
employees to share their training with colleagues (Egan et al., 2004; Islam and Tariq, 2018). Journal of Management
Development
Vol. 38 No. 4, 2019
pp. 273-287
The author is thankful to the editor and reviewers for their appreciation and suggestions to improve © Emerald Publishing Limited
0262-1711
this manuscript. The author is also thankful to Dr Ghulam Ali for his services as a proofreader. DOI 10.1108/JMD-03-2018-0098
JMD It is not only the climate that enables employees to transfer training but also self-efficacy
38,4 (SE) (Simosi, 2012). SE is “an individuals belief in his/her capabilities to meet task-specific
demands and to successfully carry out a particular course of action” (Bandura, 1997), known
as “generative capability.” This ability helps individuals to learn skills and resources to
perform better. Thus, SE is an imaginary concept that motivates toward better performance.
Axtell et al. (1997) demonstrated that employees with a high level of SE positively relate to
274 intention to transfer. However, employees with a low level of SE are less likely to transfer
the learning which they acquired through training programs (Switzer et al., 2005).
This study also adds value to the existing literature as it is conducted on highly
knowledgeable workers (i.e. academicians). Academicians are not only required to share
advanced topics with their students but are also required to publish high-quality research in
well-reputed journals, thus, create intangible assets for their institutions. Apart from this, most
of the higher education institutes conduct faculty development programs on a regular basis.
Such programs are essential to cope with pedagogic innovation such as virtual simulations or
e-learning (Kim and Bonk, 2006). Moreover, the advances in statistical software (e.g. AMOS,
PLS, SPSS or MATLAB, etc.) have also created a challenging environment for academicians
(Hagenson and Castle, 2003). Considering such advancements, academic institutions
purchase costly software and train their employees to increase their level of understanding,
but the outcomes are often not effective (Kong, 1999), thus generating the need to study
transfer of training.
Given that, drawing from organizational support theory (Eisenberger et al., 1986),
experiential learning theory (Kolb, 1984) and signaling theory (Spence, 1973), this study
argues that in the presence of a learning environment, SE and transfer climate, faculty
members may be motivated to transfer their acquired knowledge and skills.
Thus, this study made an attempt to empirically investigate the joint effect of a learning
transfer climate (LTC), organizational learning culture (OLC) and SE on talented employees’
(i.e. knowledge-based employees) motivation to transfer knowledge which they acquired
through various training programs, a gap that still exists (Islam and Ahmed, 2018; Banerajee
et al., 2017; Simosi, 2012; Zumrah and Byole, 2015).
Literature review
Organizational learning culture (OLC)
The root cause of “organizational learning” can be tracked back to the 1930s, though the concept
gained popularity through Argyris and Schön’s (1978) argument, “learning as an important
organizational process.” In the 1990s a famous book called The Fifth Discipline opened new
horizons for researchers as this book sparked the concept of a “learning organization.” Before
that, researchers have used both the terms (i.e. learning organization and organizational
learning) interchangeably, though both are different in meaning. For instance, a learning
organization provides and promotes continuous learning among its employees, while
organizational learning is an employee’s shared learning process (Song et al., 2009). Senge (1990)
defined a learning organization as, “an organization with continuous testing of experience and
its transformation into knowledge available to the whole organization and relevant to their
mission” (p. 6). Learning organizations, when studied in the cultural context named as OLC
(Islam et al., 2015). Thus, the learning culture of an organization (i.e. OLC) focuses on acquisition,
distribution and transfer of skills and knowledge (Yang et al., 2004).
Literature is mixed about the conceptualization of OLC, as some of the researchers
considered it a multi-dimensional construct, while others consider it single-dimensional
( Joo, 2010). However, the present study has treated OLC as a single construct (Yang, 2003).
OLC helps organizations to maintain a competitive advantage over its rivals (Fiol, 1991).
According to Bates and Khasawneh (2005), a learning-oriented culture not only enables
employees to understand the value of learning but also enables them to use that learning at
the workplace to accomplish challenging goals. OLC not only enhances an organization’s Motivation
financial performance and knowledge (Yang, 2003), but also enhances its employees to transfer
job-related outcomes such as emotional attachment, job satisfaction, citizenship behavior, training
SE and intention to be with the organization (Egan et al., 2004; Joo, 2010).
In today’s era, academic institutions are supposed to have a continuous learning culture
(Watkins, 2005) as its employees (i.e. faculty members) have to teach to produce new
knowledge and insights. Hence, academic institutions have a similar need of training 275
programs to the corporate sector, so that their faculty members keep themselves updated.
Indeed, faculty members are the key representatives of knowledge workers (Drucker, 1993).
Therefore, academic institutions of today have focused on the training of faculty. However,
a lack of faculty members’ motivation toward transferring the acquired knowledge is
observed (Kong, 1999) and because of this, the majority of the higher learning institutions
remained unable to serve their true purpose. Therefore, there is a need to focus on how
faculty’s motivation to transfer learning may be increased.
Research methods
Participants of the study
Employees who work in high-tech professions (such as science, accounting, medicine, law,
academics and R&D) are considered as knowledge base employees. Among these, this study
considered academicians of higher education as knowledge base workers. Academicians are
not only required to share new and emerging topics with their students but are also required to
publish research papers. While doing so, they create intangible assets for their universities and
are categorized as knowledge workers (Harrigan and Dalmia, 1991). There are 74 private and
103 public sectors registered universities in Pakistan, with the total number of 34,444 faculty
members i.e. 24,340 in public and 10,104 in the private sector (www.hec.gov.pk).
Motivation
Self-efficacy to transfer
training
H2
H1
Resistance to
change
(learning transfer Figure 1.
climate) Theoretical model
The study used a multi-stage sampling technique to select the sample. In the first stage, the
population was divided into two “stratas,” i.e. public and private universities. In the second
stage, 31 public (with the faculty of 15,525) and 21 private (with the faculty of 4,721)
universities were selected randomly. In the third stage, the formula of Krejcie and Morgan
(1970) was applied to draw a sample of 736 faculty members, where 379 public and 357 private
sector faculty members were selected. In the final stage, respondents were approached on
a simple random basis. Of the total of 736, 426 faculty members responded back and only
412 were used in the data analysis (effective response rate of 55.9 percent).
The respondents were also evaluated on the basis of certain demographical characteristics.
The majority of the respondents were male (i.e. 69 percent), with the average age of 38 years
(i.e. 43 percent) and holding a degree equivalent to 18 years of education as the minimum
requirement for degree is of 18 years by Higher Education Commission of Pakistan.
Measures
This study used adapted scales from the previous studies and respondents were asked
to record their responses on a five-point Likert scale ranging from “1 – strongly disagree to
5 – strongly agree.”
Self-efficacy
A five-item scale from the study of Jones (1986) was used to measure the academicians’ level of
SE. Simosi (2012) used the same scale to measure the newly hired employee’s SE and noted its
reliability as 0.84. A sample item includes, “My job is well within the scope of my abilities.”
Variables Mean SD 1 2 3 4
Variable β SE t
3.5
282 3
2.5
2
Figure 2.
Moderating effect of 1.5
self-efficacy on the
relationship between 1
OLC and MTT Low Organizational learning High Organizational learning
culture culture
in the presence of high SE. Similarly, the moderating effect of resistance to change is
presented in Figure 3. The lines identify that in the presence of less resistance to change
OLC strongly predict MTT.
Discussion
This study is aimed at investigating the moderating role of SE and resistance to change
(a factor of learning climate) on the association between OLC and MTT in academics, as so
much has not been explored in this regard. The results of the study observed that in the
presence of a learning culture, employees of an organization become ready to share their
knowledge and skills with the other faculty members. This is, perhaps, the return on the
training costs by the employer that the faculty member shares their knowledge to develop
resources for their institutions (Banerajee et al., 2017). Therefore, this study inferred that
higher education institutes should promote a learning culture so that they could develop
skills and transfer knowledge among their students for their development.
5
Low Self-efficacy
4.5
High Self-efficacy
Motivation to transfer training
3.5
2.5
2
Figure 3.
Moderating effect of
1.5
resistance to change
on the relationship
between OLC 1
and MTT Low Organizational High Organizational
learning culture learning culture
Regarding H1, resistance to change (a factor of LTC) the study found its moderating role on the Motivation
relationship between OLC and MTT. This indicates that in the presence of a learning culture to transfer
employees come up with unique and innovative ideas. However, it is not necessary that training
the employees necessarily share such ideas and new skills with their colleagues, especially when
they perceive that top management resists new ideas. This study found that employees share
their new ideas and skills only when they perceive less resistance to change as this may
motivate them to transfer their acquired skills and new ideas (Holton and Bates, 2002). 283
The findings of the study, regarding the second hypothesis, suggest a moderating role of
SE on the relationship between OLC and MTT. The result of this study is in line with the
arguments of Simosi (2012) that achievement-oriented culture (i.e. OLC) or SE alone is not
enough to enhance employees MTT. This study noted that when employees feel confidence
in themselves, they learn to add value and feel motivated to share their learning with others.
SE gives additional advantage to the employees as they perceive their culture as supportive
and this further encourages them to transfer their skills.
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Corresponding author
Talat Islam can be contacted at: talatislam@yahoo.com
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