Evidencia 12 “My CV”

Hoja de vida

KEILA ROCIO CRISTANCHO BRAVOS

PROFILE

I have extensive experience in customer service, call center, data entry, basic knowledge in
office techniques, collection of delinquent portfolio, verification and updating of data, file
management, sinage program, silence, schedule of follow-up seminars for the development
of the same.

PERSONAL INFORMATION

Name: KEILA ROCIO

Last Name: CRISTANCHO BRAVOS

Identification: C.C. 1.023.934.009

Birthdate: May 29 1994

Address: Carrera 20 No. 11ª-23 Sur

Phone: 321 969 88 85

Mail: Keila.cristancho@gmail.com
 ACADEMIC TRAINING

PRIMARY: COLEGIO DISTRITAL GRAN COLOMBIA

Year 2005

HIGH SCHOOL: COLEGIO DISTRITAL RAFAEL NUÑEZ

Year 2011

HIGHER EDUCATION

TECHNICAL: CENTRO DE SERVICIOS FINANCIEROS SENA

Administrative assistance

COURSES: APPLICATION OF OFFICIAL TOOLS WITH MICROSOFT

WORD IN THE LABOR ENVIRONMENT
Sena
40 horas

FACILITATE THE SERVICE TO THE CUSTOMERS OF

AGREEMENT WITH THE POLICIES OF THE
ORGANIZATION
Sena

WORD
Sena
40 Hours

EXCEL INTERMEDIATE
Sena
40 Hours

DESIGN A MARKETING PLAN

CCB

ACCOUNTING ACCOUNTS
Sena
60 Hours
 ENGLISH DOT WORKS BEGINNER INGLES
Sena
60 Hours

WORK EXPERIENCE

Company: DISTRIBUCIONES MADEG

Work Performed: Collection of wallet, order packing and care of a minor.

Immediate boss: MARIA MERCEDES DE GUEVARA

Phone: 2 30 92 15

Position held: VARIOUS TRADES

Date of Entry and Withdrawal: 06/09/2012 – 06/07/2013

Company: LEGIS S.A

Work Performed: Perform programming and follow-up of the Consultants' agenda,

attend and manage calls and / or emails with training
requests, contact clients for scheduling training of the
different solutions (LX, GH, ML, HotDocs) and respond to
emails with requests for training schedules. Track low
usage Universities

Immediate boss: NORVY CAROLINA DUEÑAS

Phone: 4255255 Ext. 1849

Position held: Loyalty coordinator

Date of Entry and Withdrawal: Currently he is working

 PERSONAL REFERENCES

ANDRES HENAO
Independent
Cel. 321 202 48 69

MARIA ANTONIA ZORRO

Customer service analyst
Cel. 311 211 2303

FAMILY REFERENCES

ROSA ELVIRA BRAVOS

Independent
Cel. 321 437 49 59

LUZ DARY SANDOVAL

Chef Head
Cel. 320 879 97 9

For all legal purposes, I certify that all the answers And
information noted, in this resume are truthful (C.S.T.
Art. 62 Num.1º.) Colombian Labor Regim.

Sincerely,

__________________________________
KEILA ROCIO CRISTANCHO BRAVOS
Entrevista laboral

¿A brief presentation of your life?

 Good day my name is Keila Cristancho, I am 23 years old I have a 4 year old
son named Geronimo, I am currently studying live in Bogota, I live with my
mother and my 6 brothers, I am a very charismatic person, sociable one of
my weaknesses is to be passive.

How do you work under pressure?

 I try to be passive and finish everything in the established time

What are your strengths?

 Responsibility
 Creativity
 Justice
 Humor and joviality

And its flaws or weak points?

 Lack of concentration
 Lack of trust

¿Do you speak languages?

 Spanish

What studies do you have?

 Administrative assistant
 Basic courses of Excel, Word