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  • AT&T INTERNET / DIRECTV Service Availability Lookup Reference Guide Serviceability Lookup Website

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    The document provides guidance on using AT&T's online serviceability lookup tool to check what internet and TV packages are available at a customer's address. It explains that the tool can be accessed from the AT&T website and used to see qualifying speeds and plans. While promotional pricing may be shown, the document notes to check internal systems for any promotions the dealer channel is allowed to offer before providing a customer with price quotes.

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    The document provides guidance on using AT&T's online serviceability lookup tool to check what internet and TV packages are available at a customer's address. It explains that the tool can be accessed from the AT&T website and used to see qualifying speeds and plans. While promotional pricing may be shown, the document notes to check internal systems for any promotions the dealer channel is allowed to offer before providing a customer with price quotes.

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    © All Rights Reserved
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    6 views1 page

    AT&T INTERNET / DIRECTV Service Availability Lookup Reference Guide Serviceability Lookup Website

    Uploaded by

    Ali Shabbar
    The document provides guidance on using AT&T's online serviceability lookup tool to check what internet and TV packages are available at a customer's address. It explains that the tool can be accessed from the AT&T website and used to see qualifying speeds and plans. While promotional pricing may be shown, the document notes to check internal systems for any promotions the dealer channel is allowed to offer before providing a customer with price quotes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
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    AT&T INTERNET / DIRECTV Service Availability Lookup Reference Guide

    Serviceability Lookup Website


    It is always important to qualify your customer’s address to identify which speeds and packages they
    qualify for in their particular market. Using the Serviceability Lookup Tool from AT&T, you can quickly
    discover which plan or speed best suits your customer’s needs.

    To Access the Lookup tool, simply select this link:


    https://www.att.com/shop/unified/availability.html

    This link can also be accessed by going to the AT&T main website and selecting
    Shop>Services>Serviceability.

    Note: The lookup tool may display certain promotional pricing that your dealer channel cannot offer.
    Example: Pricing that can only be offered by shopping only, or Retail Store Agents.

    Be sure to quote the service and speeds that are available to your customers and check MyCSP & MST
    for promotions that your channel can offer BEFORE quoting price and promotions.

    If you have any questions or concerns, please reach out to the Perfect 10 Program Specialists Group.

    TRAININGSPECIALISTS

    Perfect 10

    16101 La Grande Dr.


    Little Rock, AR 72223

    t. 866-398-8542

    ProgramSpecialists@perfect-10.tv
    www.perfect-10.tv | Catalog

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