Technical Security ICICI Bank

Level 1: Registration process

The mobile banking services is provided only to the customers who have opted for the same
and registered above.

Level 2: Activation process

Customer has to activate the iMobile application using the second-factor authentication
(2FA) mechanism. (Enter digits of Debit / Grid card number - these 3 digits are randomly
generated at the time of activation). This is to ensures that only the right owner of the
account who has the Debit card of ICICI Bank can only activate iMobile on his phone.

Please note: For Windows platform, users can activate it by logging into iMobile using his
Internet Banking User ID/ password.

Level 3: User-generated PIN or User ID/ Password

Customer at same time is required to create one 4-digit numeric PIN of his choice to log in.
This process acts as a verification mechanism to enter the application. The application gets
locked in the case of three or more incorrect PIN entries.

Level 4: Storage encryption

All data stored on the phone/client is also encrypted using strong encryption standards hence
making it secure.

Level 5: Communication encryption

The data exchanged between ICICI client (i.e. iMobile) and server is also encrypted using PKI.
End-to-end 256 bit encryption which fulfills the confidentiality, integrity and security
requirements.
Additionally, all financial activities that involves Fund Transfer are verified using the 2FA (Grid
card/ Debit card number). Also, for every session between application and the server, a key
is also exchanged which expires when the session ends.
Technical Security HDFC Bank

Security Measures

HDFC Bank have initiated security solutions that attempt to protect customer at all times. Its
efficient processes can improve your banking experience and safeguard your investments,
giving you the chance to be carefree.
1
A user will have to fill in his Customer ID and IPIN details so as to securely login.

2IPIN Security
A system-generated IPIN is delivered to each user through a tamperproof medium.

3Sessions Security
After a stated time-period,if a user’s online webpage is idle, it will automatically be logged
out.

4Digital Certificate
Timely security measures that authenticatesa user’s decisions helps protect their
investments from fake websites.
5Virtual Keyboard
Using a Virtual Keyboard to enter passwords is the best way to stay protected even on
shared computer

6Insta Alert
Customers receive timely alerts in the form of SMS or emails, which helps to keep track of
financial transactions

7Security Solutions
Every banking system is protected through the latest security solutions that reduce the
threat of fraud

8Security Teams

Offering round-the-clock protection, our security team along with managed systems help in
safeguarding the security of Hdfc user data and money.

9Transaction Monitoring
All high risk transactions are closely monitored at every moment.

10Cooling period
This system helps customer to keep an eye on major transactions by giving you a substantial
time period to cool.
11Extended Validation Secure Sockets Layer Certificate
Users are given visual indicators that help identify if a website is genuine or not....

12Additional Authentication for Financial transactions

A user has to authenticate his transactions while accessing NetBanking, this helps prevent
risks....

13CAPTCHA Implementation
When a user fills in a CAPTCHA code, he is essentially avoiding a password guessing attack....

14Last Login

Every user is given an indication of his last login, which helps him to analyse if there are any
unauthorised login attempt.

15Mobile Number Masking

To avoid unnecessary risk, only the last digits of a user’s mobile number is displayed in any
data.

16Debit Card Pin

While regenerating an IPIN, a user would have to enter his Debit Card Pin as a form of
additional se...

Technical Security SBI Bank

Security Aspects

SBI's Internet banking channel is secured by advanced security features, which is both
physical and logical. SBI bank has considered several risks inherent in transacting on a public
network such as the Internet, and has used appropriate security measures to protect
customers. Firewalls system allow only valid web traffic that can reach its server. More than
this. 256-bit Secure Socket Layer encryption technology is also deployed to ensure that the
information exchanged between computer and https://www.onlinesbi.com on the Internet
is protected and cannot be intruded upon. 'VeriSign' certifies that information is exchanged
during a valid session is secured during its transmission over the Internet. Also, the bank has
installed mechanisms like intrusion Detection Systems.

Control measures

SBI has set up the following operational and control measures for Online sbi customers:

 Access to Internet banking is provided only after registration.

 The ID and password generation is conducted in a protected environment and its
distribution is automated.
 UserID and password are printed on tamper-proof stationery and mailed separately
to the customers. Alternatively, UserID is sent by SMS and the password is sent
through postal mail/ courier. UserID and password are also made available in person
from the home branch .This reduces risks.
 Change of UserID and password on the first log on is mandatory.
 All correspondence on the service is sent to the address registered at the branch.
 Customer logins and activities are tracked and archived for future reference.
 Customer can fix the limits on the monetary value of transactions, which they desire
to carry out over this service. The customer alone can modify this.

Technical Security Kotak Mahindra Bank

Kotak Mobile Banking platform is using the secured HTTPS protocol to communicate
between the mobile client and the mobile server. This is to ensure that all your transactions
are encrypted and fully secured.
ITs App uses two factor authentications. Which is a security mechanism that requires 2
types of credentials for authentication and is designed in a way to provide an additional
type of validation, minimizing security breaches.
Kotak Mobile Banking App requires a login password (MPIN) for performing any transaction.
Also when you download the app and register it on your device, you will receive an
activation code on your registered mobile number. Without this code you cannot activate
the app on your device.
Our mobile banking platform uses secure HTTPS protocol for communication between the
mobile client and the mobile server. Secure Hyper Text Transfer Protocol (HTTPS) uses HTTP,
but, additionally activates Web server security, in the form of Secure Sockets Layer (SSL).
This means that the communications between the client and the (host) Web server are
encrypted. This is a highly secured environment to conduct your transactions. Additionally,
all application-related information stored in the device is encrypted.
 Availibility

SBI:

SBI has over 24,000 branches and 59,000+ ATMs which serves over 42 crore customers after
its merger of its five Associate Banks and Bharatiya Mahila Bank on April 1, 2017. SBI also
has an overseas presence through its 195 foreign offices spread across 36 Countries.

Kotak Mahindra:

As on December 31 2017, Kotak Mahindra Bank had 1375 branches spread across 700
locations and 2171 ATMs

ICICI:

.ICICI Bank has a network of 4,874 Branches and 14,367 ATMs across India.

HDFC:

As of 30 June, 2019, the Bank's distribution network was at 5,130 branches across 2,764
cities. All branches are linked online on a real-time basis. The Bank's expansion plans take
into account the need to have a presence in all major industrial and commercial centers,
where its corporate customers are located, as well as the need to build a strong retail
customer base for both deposits and loan products. Being a clearing/settlement bank to
various leading stock exchanges, the Bank has branches in centres where the NSE / BSE have
a strong and active member base. The Bank also has a total network of 13,395 ATMs across
the country. HDFC Bank's ATM network can be accessed by domestic and international Visa
/ MasterCard, Visa Electron / Cirrus and American Express Credit / Maestro, Plus/ Charge
cardholders.

Other than this, Customers across India on all the banksare also serviced through multiple
delivery channels such as Phone Banking, , Mobile Banking, Net Banking and SMS based
banking.
 Price
ICICI Bank clear-cut pricing policy

Premium priced bank

SBI competitive pricing

Based on the rate of interest that is regulated by the Reserve bank of India

Kotak Mahindra Both high and low rates depending on customers

Bank

IDBI Bank Reasonable pricing policy

options in terms of lowest possible costs and rates.

HDFC Premium competitive pricing compare to national and PSU banks.

Minimum amount requires to open an account is high
Interest is as per RBI guidelines, so it is competitive