Professional Documents
Culture Documents
BSBRSK501 Written Works
BSBRSK501 Written Works
BSBRSK501 Written Works
Q1:What are 5 characteristics do you believe a positive role model in the workplace
should demonstrate?
1. Optimistic
2. Influencer
3. Supportive
4. Collaborative
5. Both a leader and a follower at the same time
Q2: How would you ensure your personal work goals reflect the organisation's
plans?
I always make sure that my personal work goals also reflect the organisation’s plan
because if they are not connected, then there will be a huge disconnect with the way I do
my work. I apply for this job and so I am aware of the goals of the organizations and all
the values it believes in. I always carry the name of the organization and I need to protect
its name by working with professionalism and excellence. I love my job and so the
organization that gives me valuable opportunities to develop professionally and as well
as personally.
Q3:Scenario: A member of your team has presented you with their work goals for
the next quarter.You are surprised to see that they all focus on pursuing a
particular project that they raised with you last month, because you need to have
them work on the contract work with a new client and the current plans of the
company. You cannot see how they will have time to spend on a project that does
not contribute in any way to the company’s goal. What strategies could you use to
help the team member understand the goals of the organisation, and get them to
re-align their goals to reflect the organisation's plans and goals?
This has happened to me a lot of times and I can say that working with colleagues
who do not seem to understand the organisation’s goals. What I always do is I always set
up a meeting in which we discuss important matters and how each of us contribute to the
success of the organization. Time should always be the essence and prioritization plays
an important factor in that. Open communication, based on my own experience, is the
best way to make your co-worker understand the context of your job and the nature of
organization you all work for. Because at the of the day, the success of the organization
is also your success and vice versa.
Q4: Make a list of contingencies that may directly impact on your personal
performance and explain how these things can be accommodated into your work
plans?
1. Follow the Project Plan: I need to strictly follow my Project Plan because it does
not only impact my personal performance, but also the organization’s
performance as well.
2. Create Contingency Plan: I need to always a Plan B in case Plan A does not
work. Contingency Plan allows us to anticipate possible risks and create
measures to counter them.
3. Focus on my strengths and learn from my weaknesses. I need to leverage on
my strengths and learn that I also have my own weaknesses to work on. This
is an integral part of my work plans as I can anticipate the things I am good at
and ask for possible assistance on things I need to put extra effort on.
4. Engage in team work. No man is an island. This is very true and in the work
setting, you cannot thrive and survive alone. You need your team and everyone
in the organization to achieve your common goals that are all meant for
organizational success.
1. Self-Management
2. Self-Care
3. Motivation and Drive
4. Change Management
5. Productivity and Excellence
6. Time Management
7. Self-Reflection
8. Collaboration
Q6: Explain how the above 8 strategies combined with prioritising tasks will help
you solve competing demands? (These competing demands may relate to your
personal life).
I tend to procrastinate over trivial thoughts and things I often worry about that often
lead to time wastage. I always worry and I anticipate things even if they are not happening
yet. This sometimes eats up my energy and most of all, my time. A better strategy I am
doing is that I always focus on important things and when I already on the verge of
procrastinating, I am always reminded of the things I need to work and focus more on. I
also make it to a point that I will just trust the process and leave it all to it as long as I am
doing my very best in every endeavor that I have been very privileged to journey on.
Q8:
Technology can efficiently and effectively manage your work priorities and
commitments, BUT it relies on YOU knowing what is available and also learning
how to USE the technology. Most technology is concerned with
managing communication and record-keeping of some kind.
In the table below list and explain 2 software programs that can be used to manage
financial records, schedule & create calendars and those can be used for Project
Management ?
Q9:
Using your own workplace as an example, explain when each of the following
learning style is suitable if there is a need for training.
1. Visual learning: This is for people who learn best when they see a picture or a
visual representation of what they need to do. A manual or handbook with detailed
instructions and pictures is a best example of strategy who will work best with
visual learners. At work, this kind of learning style is suitable for people who need
picture for them to be able to do their tasks.
2. Auditory learning: This is for people who learn best when they hear instruction
either at once or repeatedly. A recorded version of instructions is the best way
auditory learners can learn. At work, this kind of learning style is suitable for people
who transcribe, record conversations (minutes for example), and deal with
communication.
3. Kinesthetic learning: This is for people who learn by doing. They need to see, head
and actually do it to really learn it. At work, we all employ this kind of learning and
our managers/coaches/superiors play an important role in the successful learning
process.
Project:
Q1: A. In your workplace, what main skills are expected from an employee? E.g.
licence, use of equipment, use of software programs, etc.
C. What is your current role at work - give the title and detail your responsibilities?
D. What kind of formal certificate training is required for such a role and is there
any internal training that you need to complete to do your job?
Q2:
A. What is the importance of networking, in terms of enhancing personal
knowledge, skills and work relationships?
Networking is an important skill to have but also the hardest skills to develop. It
involves dealing with different kind of people, building relationships with them, and
maintaining that relationship for common benefit of all. It enhances personal
knowledge because it gives you more information about people and their
background; personal skills because it develops important skills that need time to
be developed and need personal willingness to be successful; and personal work
relationship because it’s not about the number of people you know, it’s more about
the quality of relationship you have with those people.
B. How can you determine if you need to undertake more training for your job
and WHY would additional training be needed?
We usually conduct Training Needs Analysis annually and the result of which will
be the basis for the training plan of the organization as the needs were directly
extracted from the employees. Additional training is more of an update and to be
always at par with international standards and updates.
C. If you change your career path in the future, will the training you have done
in your current job role have been a waste of time? Why?
No, because training is just about the technical aspect of it. It is more of the ability
to realize that learning is a non-stop process and any kind of training is important
to us in one way or the other.