Professional Documents
Culture Documents
Basic Competencies
Basic Competencies
Learning Outcomes:
1. Obtain and convey workplace information
2. Participate in workplace information
3. Complete relevant work related documents
A. Introduction
This unit covers the knowledge, skills and attitudes required to gather, interpret and convey information
in response to workplace requirements.
B. Learning Activities
LO 1: Obtain and Convey Workplace Information
Learning Content Methods Presentation Practice Feedback Resources Time
1. Parts of speech Discussion Read Answer self - Comparing FBS CBLM 3
2. Sentence Information Check to answer hours
construction Reportorial Sheet key Manuals
Oral
3. Effective
questioning
communication Self – paced Role playing Providing Brochures
4. Conduct instruction on correct
interviews conducting answers
job interview
Read Job
sheet
LO 2: Participate in Workplace Meetings and Discussions
Learning Content Methods Presentation Practice Feedback Resources Time
1. Sentence Self-paced FBS CBLM
construction instruction Read Answer Self- Compare to
2. Technical Information Check answer key Brochures
writing Discussion Sheet 3
3. Recording Questioning, Providing Manuals hours
information Read Job quiz correct
Sheet answers
C. Assessment Plan:
4. Formative:
Interview (oral/questionnaire)
Observation
Demonstration of Practical Skills
Written examination
b. Summative:
Demonstrations and Questioning
Written Test
Performance Test
D. Teacher’s Self-Reflection of the Session
Prepared by:
GERMELYN C. ACEDO
Trainer
Sector : Tourism (Hotel and Restaurant)
Qualification Title : Food and Beverage Services NC II
Unit of Competency : Work in a Team Environment
Module Title : Working in a Team Environment
Learning Outcomes:
1. Describe team role and scope
2. Identify own role and responsibility within team
3. Work as a team member
5. Introduction
This unit covers the skills, knowledge and attitudes to identify role and responsibility as a member of a
team.
B. Learning Activities
LO 1: Describe Team Role and Scope
Learning Content Methods Presentation Practice Feedback Resources Time
1. Team role Self – Read Answer self – Comparing FBS CBLM 1 hour
2. Relationship and paced Information check to answer
responsibilities instruction Sheet key Manuals
Stimulatio
n
LO 2: Identify Own Role and Responsibility Within a Team
Learning Content Methods Presentation Practice Feedback Resources Time
C. Assessment Plan:
a. Formative:
Interview (oral/questionnaire)
Observation
Demonstration of Practical Skills
Written examination
b. Summative:
Demonstrations and Questioning
Written Test
Performance Test
GERMELYN C. ACEDO
Trainer
Sector : Tourism (Hotel and Restaurant)
Qualification Title : Food and Beverage Services NC II
Unit of Competency : Practice Career Professionalism
Module Title : Practicing Career Professionalism
Learning Outcomes:
1. Integrate personal objectives with organizational goals
2. Set and meet work priorities
3. Maintain professional growth and development
A. Introduction
This unit covers the knowledge, skills and attitudes in promoting career growth and advancement.
B. Learning Activities
LO 1: Integrate personal Objectives with Organizational Goals
Learning
Methods Presentation Practice Feedback Resources Time
Content
1. Code of
conduct and FBS CBLM
code of ethics Discussion PPT Answer Self- Comparing
check to answer Internet
2. Personal Self-paced Read key
hygiene instruction Information
3. Interpersonal sheet
and
intrapersonal 1 hour
skills
4. Communicatio
n skills
5. Fundamental
rights at work
6. Company
procedures
and standards
LO 2: Set and Meet Work Priorities
Learning Time
Methods Presentation Practice Feedback Resources
Content
Self-paced Comparing
instructions Read Answer Self- FBS CBLM
1. Work values to answer
Information check Internet
and ethics key
Discussion sheet
2. Company
policies
3. Company
operating 1 hour
procedures Research
and standards
4. Gender and
development
7. Personal
hygiene
Learning
Methods Presentation Practice Feedback Resources Time
Content
2. Participate in
training
programs
3. Awards/rewar
ds
C. Assessment Plan:
a. Formative:
Interview (oral/questionnaire)
Observation
Demonstration of Practical Skills
Written examination
b. Summative:
Demonstrations and Questioning
Written Test
Performance Test
Prepared by:
GERMELYN C. ACEDO
Trainer
Sector : Tourism (Hotel and Restaurant)
Qualification Title : Food and Beverage Services NC II
Unit of Competency : Practice Occupational Health and Safety Procedures
Module Title : Practicing Occupational Health and Safety Procedures
Learning Outcomes:
1. Identify hazards and risks
2. Evaluate hazards and risks
3. Control hazards and risks
4. Maintain occupational health and safety awareness
A. Introduction
This unit covers the outcomes required to comply with regulatory and organizational requirements for
occupational health and safety.
B. Learning Activities
LO 1: Identify Hazards and Risks
Learning
Methods Presentation Practice Feedback Resources Time
Content
1. Hazards and Discussion PPT Answer self- Comparing Internet 1 1/2
risk Read check to answer hour
identification Information key
and control sheet
2. Organizational
safety and
health protocol
3. Threshold limit
value (TLV)
4. OHS indicators
1. Operational FBS
Discussion PPT Role playing Providing CBLM
health and safety
Symposium Read correct Internet
procedures, Written test
Group Information answers
practices and Answer self-
dynamics sheet Comparing 1½
regulations check
Self-paced to answer hour
instructions key
2. Emergency-
related drills and
trainings
C. Assessment Plan:
a. Formative:
Interview (oral/questionnaire)
Observation
Demonstration of Practical Skills
Written examination
b. Summative:
Demonstrations and Questioning
Written Test
Performance Test
D. Teacher’s Self-Reflection of the Session
Prepared by:
GERMELYN C. ACEDO
Trainer