Republic of the Philippines

President Ramon Magsaysay State University

Castillejos Campus
(Formerly Ramon Magsaysay Technological University)
Castillejos, Zambales, Philippines
Tel/Fax No.: (047) 811-1683

COLLEGE OF ACCOUNTANCY AND BUSINESS ADMINISTRATION

Name: _____________________ Date: __________________

I. Multiple Choice. Choose the letter of the best answer. Write your answers before each number.
1. _______________ is a process of acquiring knowledge, competencies, skills, attitudes and behavior.
A. Learning B. Training C. Development D. Knowledge
2. Which of the following is not a characteristic of informal learning?
A. Motivated by intent to develop
B. Programs, courses, and events that are developed and organized by the company
C. Does not occur in a formal learning setting
D. Breadth, depth, and timing is controlled by the employee
3. It is the process of moving jobs from a specific location to other locations in the world.
A. Changing Demographics and Diversity of the Work Force
B. Talent Management
C. Increased Value Placed on Intangible Assets and Human Capital
D. Globalization
4. Why talent management is important?
A. Changes in demand for certain occupations and jobs
B. Anticipated retirement of baby boomer generation
C. Requirement to develop managerial talent
D. All of the above
5. What is cross training?
A. Employees with various skills interact to assemble a product or provide a service
B. Training employees in a wide range of skills to fill any of the roles needed to be performed
C. Rely on technology to interact and complete their projects
D. None of the above
6. _______________ refers to employees’ attributes and life experiences.
A. Human Capital B. Intellectual Capital C. Social Capital D. Customer Capital
7. How to managers and employees manage diversity?
A. Providing performance feedback that is free of stereo types
B. Recognizing and responding to generational differences
C. Allowing employees of all backgrounds to be creative and innovative
D. All of the above.
8. How can new technology influence training?
A. Provides greater accessibility and consistency
B. Increased ability to access experts and share learning with others
C. Creates a learning environment that provides feedback, self- pacing, and practice exercises
D. All of the above.
9. _______________ refers to a codified knowledge that exist in the company.
A. Human Capital B. Intellectual Capital C. Social Capital D. Customer Capital
10. _______________ value of relationships with persons or other organizations
A. Human Capital B. Intellectual Capital C. Social Capital D. Customer Capital

II. Essay. Discuss briefly but substantially what is/are asked in the following statements.
1. Illustrate the Training Design Process. (10 points)
Key to correction
1. A
2. B
3. D
4. D
5. B
6. A
7. D
8. D
9. B
10. D