VIVEK KUMAR SINGH +91- 8882340353 vivek.frm.india@gmail.

com
Location Present – Faridabad

A capable, results orientated candidate with experience of leading high performance teams and of
successfully increasing efficiency and productivity whilst reducing costs and inefficiencies. Ability to keep a level
ahead at all times, nurtures and grow a business, evaluate opportunities & risks and also deliver innovative new
solutions to challenges. Possessing excellent client facing and configuration skills and highly successful in helping
define company direction, achieving goals and optimizing business.

AREA OF EXPERTISE
Business Expansion, PMO, Risk Analysis, Account management, Vendor Management, Staff development,
SCM, Customer Relations, Primavera P6, MS Project, Ms. Excel (Advance level), Excel & VBA training.

EMPLOYMENT SCAN
Present –
LPFLEX Sign System India Pvt . Ltd. – Head Marketing (Delhi -NCR & North Zone)
Mar 2017 – Oct 2017 Reporting Head – Country Head
Providing leadership & management to the business in northern part of India, fully responsible for sales & Marketing activities
in North zone.
Duties:
Completely Responsible for end to end activities related to business expansion.
Identifying, Analyzing & Accusation of new business opportunities.
Leading all marketing & sales related campaigns.
Developing positive direct relationships with key business contacts.
Revenue generation on the basis of monthly & yearly targets.

Previous –
74 BC Technologies Pvt. Ltd. Gurgaon – Head City Operations (BAXI – The Bike Taxi)
Dec 2015 – Mar 2017 Reporting Head – MD & Founder

Providing leadership & management to the business, fully responsible for the day-to-day running/monitoring of various
departments in start-up environment. Focused on developing programs that deliver efficiencies and playing a leading role in
the mobilization, development and implementation of robust operational processes.
Duties:
Completely Responsible for end to end activities related to business expansion.
Identifying, Analyzing & Accusation of resources
Managing & guiding team for new city expansion in given TAT.
Leading all marketing & sales related campaigns to boost the operations efficiencies.
Developing & maintaining professional relations with related government authorities.
Responsible for Staff Retention, recruitment and performance appraisal.
People Management, including all HR related issues, as well as staff development.

Yash Infosystem Ltd. Lucknow – Sr. Manager (PMO)

Aug 2014 – Dec 2015 Reporting Head – Director (Government Projects)

Providing leadership & management to the business, fully responsible for the day-to-day running/monitoring of various project
departments. Focused on developing programs that deliver efficiencies and playing a leading role in the mobilization,
development and implementation of robust operational processes.
Duties:
Directing various Project departments to ensure the smooth running of the company. Resolving contractual and
commercial issues and disputes.
Training and leading a large team, providing discipline and performance feedback. Developing positive direct
relationships with key business contacts.
 Scheduling workload to meet priorities and targets.
Possessing personality, energy & charisma to inspire, lead and develop staff.
Analyzing complex data and documentation.
Involved in the recruitment and mentoring of new staff. Responsible for achieving all performance related targets.
Ensuring that best practice is followed in safety, legality and quality of service.
Developing and supporting a cross functional culture of continuous improvement. Assisting company accountants in the
formulation of forecasts and budgets.
Maintaining excellent relationships with clients and suppliers.
Undertaking staff performance reviews.
Formulate, execute, monitor, assess and recalibrate motivation plans for enhanced employee morale and
appropriate reward systems
Responsible for Staff Retention, recruitment and performance appraisal.
People Management, including all HR related issues, as well as staff development.
Ensures timeliness, accuracy and coverage of team productivity and drives to improve the same on a continuous basis.
Plan, outline and implement an effective and efficient workload distribution encompassing all units in the team.

Investors Clinic Infratech Pvt. Ltd – Sr. Business Development Executive (Sales)
April 2014 – Aug 2014 Reporting Head – BDM

Duties:
Cold Calling & Lead Generation.
Property Consultation & Sales Services to clients.
Maintaining excellent relationships with clients.

Aspiring Minds Pvt. Ltd – Campus Relations Manager

June 2013 – Feb 2014 Reporting Head – AVP (Sales & Marketing)

Providing End-to-End support to educational institute & building strong relations with college management. Playing a leading
role in the development and implementation of strategies to expand business in given territory.
Duties:
Directing various business associates to ensure the growth of business in given territory.
Training and leading a team, reviewing & providing weekly performance feedback.
Developing positive direct relationships with key business contacts.
Concept marketing for the main product AMCAT
Creating & managing relationship with Institutes, Colleges & Universities.
Revenue generation on the basis of monthly & yearly targets.
Travelling 90% (Covering 10 Districts of Uttar Pradesh, from Mathura to Gorakhpur.)

Zamil New Delhi Infra Ltd – Project Coordinator

Sep 2009 – May 2011 Reporting Head – Country Head (Project Ops)

Handling PMO & providing support to project teams on different telecom proj ects. Building interdepartmental relations for
smooth & timely delivery of resources, hence leads to timely project completion, Close monitoring & reporting of
project progress & quality.
Duties:
Project Management Office
o Project planning and tracking
o Risk analysis and mitigation strategies
o Project and vendor management
o Managing day to day project Operation.
Procurement & Logistics
oSCM , Vendor Management , Vendor Development
oMaterial management , PR /PO
oPurchase & Quality assurance of material.
oMaintaining P2P & O2C process.
International business – Nigeria
o Played an important role in biding phase for Airtel Africa as active member of pre-sales team.
 o Business development for our telecom solutions in local market.
o Built Initial level of Business relationship with Huawei Nigeria & Alcatel Nigeria.
o Successful implementation of Hybrid solution project for HTN Nigeria (In lagos & north nigeria).

Huawei Telecommunication Ind Ltd. – Project Coordinator

Aug 2008 – Sep 2009 Reporting Head – Director Aircel Project

Handling PMO & providing support to project teams on different telecom projects. Building interdepartmental relations for
smooth & timely delivery of resources, hence leads to timely project completion, Close monitoring & reporting of
project progress & quality.
Duties:
PMO & Supply Chain Department
o Corporate Coordination for 5 Greenfield circles of Aircel project.
o Progress analysis on the basis of Secondary data collected from Circles.
o Analysis & forecasting for monthly progress n targets.
o Project Office Administration.
o Maintaining P2P & O2C process .
o Ensuring the proper application of project control policies.
o Quality & Service analysis for Sub-contractors.
o Implementation & successful integration of Primavera P6 Under project department for 5 Circles.

Relationship Management
o Providing support to the customer by answering queries & resolving their issues, ensuring minimum TAT.
o Interacting & coordinating with various departments across the circles to ensure effective & timely execution
of work.

Berry Solutions Pvt. Ltd – Process Coordinator

Jan 2006 – Aug 2008 Reporting Head – Branch Head

Joined as CSE , latter promoted as MIS Officer & then to process coordinator. Played Vital role in various departments to analyse
& monitor call centre process. Delivery of team Service Level components, quality and productivity targets & indicators.
Call monitoring, coaching and feedback, responsibility for delivery of the defined customer experience in every call. Operational
Management: Managing the floor, adherence to schedule. Ownership and problem resolution. Training
and development of staff.

SCHOLASTICS

MBA from LPU, Jalandhar 2013.(CGPA- 7.13) ( IT & Marketing)

Graduation ( BA – English) 2007 (63%)

Professional Qualifications
‘O’ Level from UPTEC Comp. Cons. LTD. Varanasi under DOEACC, New Delhi.
Certificate in Primavera-P6 by iACT Global.

Workshops Attended
Primavera By Huawei Telecommunication, Gurgaon
Shaping the talent , AIMA & LMA , Ludhiana
Business Planning & Entrepreneurship by IIT Kanpur.
Entrepreneurship awareness camp by NITCON, Punjab.

IT SKILLS:
Operating Systems – Windows 95, 98, Me, XP [Home and Pro], WIN-7.
Office Suites –Office 2010, Office 2007, Office XP, Office 2003 – including – Excel, PowerPoint, Word.
Languages – Visual FoxPro, ‘C’, C++, SQL.
Database – Oracle 9i,11i, MS- Access.
Hardware – Assembling of PC, Trouble shouting.
Protocols- TCP- IP, POP3.(Overview)
 Research/Analysis Tools – SPSS
Work Force Management- Avaya CMs System, CTI Manager, P-Monitor, Inter-Dialler etc.
Customer Relationship Management - CRM, BSCS, SMAF view, Web Putty, IN, Device Manager, ERP/EPR etc.
Project Management Interface – Primavera 6.0 & MS Project.

PERSONAL DOSSIER

Date of Birth: 25th Jan 1985

Address : 399, Roza sugar works, Rausar Kothi, Roza, Shahjahanpur, Uttar Pradesh.
Languages Known: English & Hindi
Passport No: H7811061 (Valid till 25/02/2020)