A

PROJECT REPORT
ON
SUMMER TRAINING UNDERTAKEN
AT
THOMSON PRESS (INDIA) PVT LTD

From JUNE 1ST TO JUNE 30TH 2017

In partial fulfilment for the award of the degree of

Bachelors of COMMERCE (BCOM) Hons

Submitted by
Harshita Malik
A3104615406
Batch of 2015-18
DECLARATION

30/06/2017

I, Harshita Malik student of Amity University, Noida Batch in

B.COM (H), hereby declare that, this Project Report under the
title Thomson Press India Ltd, is the record of my original work
under the guidance of MD Shukla (HR). This report has never
been submitted anywhere else for award of any degree or
diploma.

Harshita Malik
A3104615406
ACKNOWLEDGEMENT

It is a great opportunity & pleasure for me to express my profound

gratitude to wards all the individuals who directly or indirectly
contributed towards completion of this report.

Working on this report was a great fun, excitement, challenges

and a new exposure in the field of finance. I am greatly in debated
to under whose guidance and concern I am able to bring the report
into its real shape.

I am thankful to Ms. Swaricha Johri in providing me useful

guidance for the completion of this report. I convey my gratitude
to all those who are directly or indirectly related in the completion
of this project report.

Harshita Malik
Roll No: A3104615406
Course: B.COM (Hons)
The Executive Summary
The report states the work which has been performed as an intern
in the company. It tells about all the knowledge and experienced
gained while practically working in a company and it also shares
the views as an intern about the company.
The report also tell about the company in which the internship
was done and also about the functions it performs, the
departments held by the company, the facilities provided to the
employees, its strengths, weaknesses, opportunities and threats
with the help S.W.O.T analysis and also the products which are
stars, cash cows, dogs and question marks for the company are
told with the help of BCG matrix.
The report mentions the findings as an intern in the company and
suggestions for the company wherever the room for improvement
is required.
INTRODUCTION
Founded in 1967 by Lord Thomson of Fleet, Founder of Thomson
Corporation (one of the biggest publishers in the world), in
partnership with current owners who are now the majority
shareholders. It was initially involved in the distribution of
publications of a large number of overseas publishers, and
printing of children's books for export. In 1974 the focus shifted
to printing of the group's prestigious publication India Today. As
of date apart from a number of prestigious magazines printed for
various publishing houses, Thomson Press also prints high quality
commercial POS items and books for the domestic and export
markets.

Each of our four printing units and two Repro units has developed
its own unique strengths and areas of expertise, providing our
customers with a strong support structure across an extensive
range of printing services.

Absolute commitment to quality, meticulous attention to detail

and unparalleled level of service have made Thomson Press a
leading specialist in Design, Prepress, Printing and distribution
services. As a company, we are committed to employing
dedicated staff, investing in the very best technology available
and maintaining a close involvement with the industry.
The product range covers books in monochrome and multi-
colour, coffee table and children's books, school textbooks, dated
products and also thin paper products including Bibles &
dictionaries for domestic and international markets. Thomson
Press also scores in the production of high quality commercial
literature including magazines, brochures, catalogues, annual
reports and POS materials.

Customer service is taken care of by our wide network of sales

offices in Delhi, Mumbai, Kolkata, Bangalore and overseas in
New York and London.

VISION
“To become the world’s most reliable printer.”
MISSION
 To recognize the customer's right to Quality, Services,
Timely Delivery and Cost
 To ensure maximum satisfaction to the clients
 To continue to maintain ethical practices, legal, social,
personal conscience framework
 To encourage individual growth to fullest potential
 To maintain high degree of efficiency and attain
international standards
 Quality through people and technology
CORE VALUES
 Deliver Customer delight through ‘On Time in Full’ of the
right Quality. Serve our customers with humility.
 Follow processes and practices in a disciplined manner
and continuously improve their performance.
 Show speed in decision making, recovery planning and
escalation of issues until they are resolved.
 Use data in decision making and arrive at Root Cause, in
problem solving and improvement programmers.
 Set high targets for oneself. Eliminate defects and delay.
Practice zero tolerance to carelessness, negligence and
indiscipline. Make TP a High-Performance Organization.
 Finally, but most importantly, cut all forms of waste and
costs, the customer does not pay for.
PRODUCT SHOWCASE
Thomson Press offers a wide range of printing products that meet
international standards and varied requirements of our esteemed
customers. Our product range include thin paper products,
multicolor and monochrome books, magazines and periodicals,
brochures, product Catalogues and specialized dated product
segment. Our unique one-stop structure and unique product
quality has always given us an edge over others.
Books
 Quality Printing Products
 Monochrome and multicolor
 Coffee Table and Art Books
  Children Books
 Thin Paper Products
 Religious Literature
- Bible
- Bhagavad Gita
 Dictionaries
 Directories
 Dated Products
 Diaries /Journals / Agenda
 Calendars
 Magazines and Periodicals
 Annual Reports
 Commercial and Publicity Materials
 Brochures and Catalogues
 Pamphlets and Posters
 Advertisements

SERVICES AT THOMSON PRESS

Thomson Press provides a complete service for mailing and
fulfillment, managing every aspect of the delivery service as
required by our customers. A number of options are available
from complex multiple personalized inserts to the largest
campaign and launch mailings.
We aim to offer the most comprehensive print management
service available. And that doesn't just mean we'll take the best
possible care of you.
For us, building close working relationships with customers goes
much further. Whatever the project, listening to our customers'
requirements and coming up with bright ideas and practical
suggestions to achieve a better result more cost-effectively is all
part of the service we provide.
QUALITY ASSURANCE

QUALITY POLICY
Thomson Press; pioneer in printing related activities, is
committed to provide world class printing services by
 Continually upgrading the technology with motivated
trained employees
 Providing services as per customer requirements
 Continual improvement to achieve customer satisfaction

Appropriate, Measurable and Time bound Quality Objectives in

line with this policy are established at functional levels
INTERNATIONAL BUSINESS
Thomson Press has been in international business for over two
decades and in a focused manner for last 15 years. In line with
becoming global player, Thomson has made substantial
investments. Essential facilities and equipment in the plant will
make it a cost-efficient solution provider, that will match the best
in the world and will be acknowledged by customers abroad.
Mumbai which is 50 kms or 31miles from Sea port and 25 kms or
16 miles from Airport, offers the advantage of shorter time for
imported material as well as export of finished cargo.
OBJECTIVE
OF THE
STUDY
I chose to work with Thomson Press to sharpen my academic as
well as practical knowledge. During this internship, I have learnt
many new things for which I had only theoretical knowledge
earlier. Now I have knowledge about the organization’s working
environment and how organizations work and achieve their goals
and objectives.
This internship has given me the understanding of business and
also about the elements of strategic thinking, planning and
implementation, and how these things are applied in a real world.
Following are the objectives that I have in my mind before
working as an intern.
 To improve communication skills.
 To analyses the business situation.
 To establish high standard in professionalism.
 To learn more than the theoretical knowledge.
 To apply the theoretical knowledge in actual organization.
 To compare practical aspects with theoretical aspects.
 To make quick decision in given situation.
 To promote my personal knowledge and professional
preparation for future. To properly integrate my theoretical
knowledge and practical work.
 To plan for the future of oneself and learn how to adjust in
an organization.
 To know how to present oneself in front of the boss.
 To get knowledge of opportunities and threats while entering
into an organization.
 To get exposure to do a work in an organization and also to
know about the organizational behavior, ethical rules and
regulations.
ORGANISATION
STRUCTURE
Organizational structure is a system used to define a hierarchy
within an organization. It identifies each job, its function and
where it reports to within the organization. This structure is
developed to establish how an organization operates and assists
an organization in obtaining its goals to allow for future growth.
The structure is illustrated using an organizational chart.
 Organisation Chart – Print Business

Ankoor Purie
Managing Director

C J Jassawala
Executive Director

R B Kashyap R B Kashyap
Manufacturing EOU Unit

Rajiv Piplani
Naveen Kumar Sales & Okhla
Technical

Kapil Raina
R K Managla
Export Sales
Accts & Finance

K Narayanan
Deepak Talwar MM Nagar Unit
Internal Audit

Deepak Talwar
Afaque Akhtar
Human Resource Mumbai Unit

A K Mathur
Systesm & IT

Satish Nanda
Purchase
FUNCTIONAL
DEPARTMENT
1. Purchase Department: The firm has its purchase department
which purchases the raw material in whole lots all bulk
quantity as per their requirements or demands that the firm
has to fulfil from various dealers located in various different
states. For example: - the papers and sheets is purchased from
outside. Then it’s the responsibility of the purchase
department only to keep the track of the stock delivered and
kept in the cold storages properly and the bills of the
purchases are passed on to the head office.
2. Sales Department: It mainly handles all the sales that are made
by the firm and keep the track of the payments that are to be
collected from the purchasers of the products. The sales
department also take care of the after sales services and handle
all the customers’ problems and provide solutions to their
problems. They also take regular feedback of the consumers
in order to know their requirements and so that the same can
be conveyed to the seniors in order to make necessary changes
if any.
3. HR Department: This department is mainly concerned with
the recruitment, hiring/firing of the firm and this department
presents the timely reports on effective utilization of the
 resources by the firm. A purpose of the human resource is to
keep the trained employees and recruit new energetic staff to
work. Another purpose of this department is to provide a good
working environment for staff and try to make by facilitating
them and arranging some recreational activities for them. HR
knows the real worth of its employees so cares for them and
motivate them to work more efficiently and diligently.
4. Accounts & Finance: This department maintains the final
accounts of the company and all the expenses which is needed
by the company on the daily basis according to need of
company is maintained by this department.
5. Manufacturing & Export: department deals with
manufacturing and printing of such articles received on order
by the company and export of such is done from various heads
of the company located in different areas of the country.
6. Systems & IT: Department handles the computer related
matters and assists other departments in working properly and
efficiently. Department deals with any of the problems related
to machines and software’s of the company.

7. Unit Head
JOB DESCRIPTION
I have tried my best to enhance my abilities and apply the
knowledge that I gained during the studies. On my first day of
internship at the firm, the Supervisor (HR) gave me the info about
the HR manual of the company. Different task that I performed
during my internship:
1. Manpower planning project.

2. Offer letter preparation.

3. Maintaining records of employees

4. Marking the attendance of employees.

5. Maintenance of medical policy of employees.

Software used during internship:

1. Computer office

2. ERP software
HUMAN RESOURCE MANAGEMENT
Human resource management is the process of proper and
maximize utilization of available limited skilled workforce. The
core purpose of the human resource management is to make
efficient use of existing human resource in the organization.

The following are the various HR processes:

1. Human resource planning (Recruitment, Selecting,

Hiring, Training, Induction, Orientation, Evaluation,
Promotion and Layoff).
2. Employee remuneration and Benefits Administration
3. Performance Management.
4. Employee Relations.
MANPOWER PLANNING POLICY
Business Objective:

Manpower planning exercises to be undertaken annually in view

of the following

principles:

• To forecast manpower requirement in tandem with business

goals.

• To strategically plan & execute recruitment, training &

development and succession planning initiatives to achieve
projected business goals.

• To maintain a competent and multi-skilled manpower with an

endeavor to exceed the business targets set out for the financial
year.

• To create a lean organization with inherent flexibility to absorb

and manage proactively the dynamics of the market and resultant
modification in business goals in the course of financial year.
LEAVE
Leave is categorized as under:
(I) Privilege Leave (PL)
(ii) Sick Leave (SL)
(iii) Casual Leave (CL)
WORKMEN: Entitlement
Workmen & Workmen Trainees:
• Leave Year - 1st January to 31st December [Calendar Year]
• Quantum of Leaves
CL - 7 days
SL - 7 days
PL - One day for every 20 days of actual working in the previous
leave year
Workmen (Charge Hand Cadre), Administrative & Sub – Staff:
• Leave Year - 1st January to 31st December [Calendar Year]
• Quantum of Leave
CL - 7 days
SL - 7 days
PL - One day for every 14 days of actual working in the previous
leave year.
MEDICAL RE-IMBURSEMENT
The medical reimbursement is payable to employee up to a limit
as per their cadre. Reimbursement shall cover medical expenses
incurred by an employee and any dependent family members
including dependent parents, in respect of domiciliary treatment.
Unclaimed medical amount is permitted to be carried forward and
accumulated.
Medical expenses that can be reimbursed include:
• Consultant and specialist fees
• Cost of medicines
• Test & injections prescribed
• X-rays, electrocardiogram
• Dental treatment
• Spectacles and contact lenses
The scope of the reimbursement extends to different kinds of
treatments as
Allopathic, Homeopathic, Ayurvedic, Unani, Biochemical and
Psychiatric and Psychotherapeutic, supported by bills in all cases.
COMPANY
ANALYSIS
SWOT ANALYSIS

STRENGTHS
Automation and UV technology:
One of our valued customers who housed 15 manual tables
now has as many as seven semi- automatic screen printing
machines. There are many screen printers whose business
has doubled or tripled over the years ever since they
switched over to automation along with UV.

Quality improvement:
Quality in screen printing seems to have come a long way.
Today, with automatic precision machines, it is possible to
get a result that years ago would have been a dream. Let the
world believe that the screen printing process today is faster,
better and cleaner.

Combination of processes:
There has been a growing trend of offset printers / packaging
companies setting up in-house screen printing unit instead of
outsourcing. There are many digital printers who have set up
screen printing units to meet the market demand for ‘total
print solution’. Screen printing is the perfect complement to
offset and it works in tandem to help generate more business.
WEAKNESSES
Education
I would say knowledge is the key to success in any business.
What’s the use if screen printers have fully automatic screen
printing line without having proper knowledge.

In the screen printing industry, there is not only lack of

‘knowledge’ but also lack of ‘knowers of knowledge’.
Inspire of this drawback, over the years, screen printers have
made improvements due to their sheer hard work and
inclination to learn by reading technical articles, attending
exhibitions, seminars etc.

OPPORUTNITIES
Applications unlimited
Screen-printing is a fantastic technology that is used by
many industries with so many old, new and not yet
discovered applications – both flat (plastics, cloth, metal,
thin to thick papers, unpack/sun board, rubber, leather,
wood, glass, footwears, PCBs, ceramics, etc.) and non-flat
substrates, by using appropriate machinery and inks.
Further, this process is also widely used in packaging, labels,
Smart-cards – the list of screen printing application is
endless.

Value addition
What was started as Spot UV – matt and gloss – today with
the availability of various UV special effects, screen printers
have now great chance to excite consumers. The range and
variety of effect is extensive and it provides the marketer,
print buyer and designer with a number of exciting
possibilities.

Use of non-paper substrates

Continuous advancements and developments in polymer
technology, expertise and cost-effective manufacturing,
plastic substrates are replacing traditional materials in many
fields (environmental conditions apply!). These include:
PVC, Polypropylene, HIPS, Lenticular Films, Polycarbonate
etc. Polypropylene Sheets are extensively used for blister
packaging, cardboard boxes etc.

THREATS
Manual screen printing
If our screen printers are catering to industrial printing they
should immediately dump manual screen printing tables as
there are strict quality and delivery requirements in industrial
segment. Company have numerous screen printers who have
switched over to automation due to all the side effects of
manual screen printing – it is tedious, laborious, time
consuming, wastage-ridden.

Use of poor quality raw materials

Use of Out-dated methods
Wooden frames, nylon white fabric instead of polyester
yellow fabric, lack of standard practice in screen making
although it is well known fact that screen is the heart of
printing.

Using solvent although UV available for many

applications.
Perhaps due to these reasons there is a growing trend in India
that more and more OEMs are now setting up their own
screen printing units. For example: Tiles and Ceramic
industry, electronic industry, leather industry, garment
industry, packaging and offset industry and many more. In
these areas, they used to earlier outsource their requirement.

BCG MATRIX
The Boston Consulting group’s product portfolio matrix
(BCG) is designed to help with long-term strategic planning,
to help a business consider growth opportunities by
reviewing its portfolio of products to decide where to invest,
to discontinue or develop products. It's also known as the
Growth/Share Matrix.
The Matrix is divided into 4 quadrants derived on market
growth and relative market share, as shown in the diagram
below.

The-Growth-Share-matrix

1. Dogs: These are products with low growth or market

share. In these areas, market presence is weak so it’s going
to take a lot effort to get noticed. Also, one won’t enjoy
the scale economies of the larger players, so it’s going to
be difficult to make a profit.

2. Question marks or Problem Child: Products in high

growth markets with low market share.
3. Stars: Products in high growth markets with high market
share.

3. Cash cows: Products in low growth markets with high

market share. Here they are well established so it’s to get
attention and exploit new opportunities. However, it’s
only worth expending a certain amount of effort, because
the market isn’t growing and opportunities are limited.
Porter’s five force model
The five forces which one must consider to analyze any industry
are the rivalry between the firms within the industry being
analyzed, the bargaining power of buyers, the bargaining power
of suppliers, the threat of substitute products or services, and the
threat of new entrants (also known as barriers to entry). They are
also shown in the diagram below. Initially propounded by
Harvard Business School Professor Michael Porter, the Five
Forces framework has been accepted as a strategic framework
which one can apply to analyze any industry.
Let's consider rivalry within the industry first. It is common sense
to assume that if the rivalry is intense, average profitability will
reduce. In other words, to increase profitability, firms within an
industry may have to coordinate for collective good. For example,
if the firms want to avoid costly price wars which will ultimately
reduce profits for all firms, firms need to coordinate. However,
this is easier said than done. Frequently, in an industry comprising
of firms large and small, smaller firms tend to lower prices to
increase market share, and ultimately larger firms follow.
Bargaining power of suppliers and customers always needs to be
considered, while analyzing any industry. The threat of
substitutes is important while analyzing an industry. Currently,
with the onslaught of the Internet, traditional media like print and
TV are under attack. Online advertisers like Google and Yahoo!,
two well-known Internet companies, are ensuring that more and
more advertising move to the World Wide Web, at the cost of
print and TV advertising. In short, the Internet and the mobile
Internet have emerged as real substitutes to reading newspapers
and magazines and watching TV.
FINDING &
SUGGESTIONS
Learnings as an intern in the company:

• Improve communication skills.

• Analyze the business situation.
• Establish high standard in professionalism.
• Learnt more than the theoretical knowledge.
• Learnt how to market a product.
• Apply the theoretical knowledge in actual organization.
• Compare practical aspects with theoretical aspects.
• Make quick decision in real situation.
• Learnt to promote and conduct research in business area.
• Promoted the personal knowledge and professional preparation
for future. To properly integrate the theoretical knowledge and
practical work.
• Plan for the future of oneself and learnt how to adjust in an
organization.
• Know how to present recommendations in front of senior.
• Get knowledge of opportunities and threats while entering into
an organization.
• Got exposure to do a work in an organization and also known
about organizational behavior, ethical rules and regulations
FINDING
As we all know that every coin has two aspects one is positive
and one is negative, so I can say that the unit of Thomson Press,
Faridabad, co-operated with me as much as they could but the
support of the organization was not enough to complete my
research efficiently and effectively.
There are some limitations, which affected may project and those
limitations are as follows:
a) Due to the shortage of time period it was not possible for me to
get the whole numerical data.
b) Source of research was mainly internet and fact that everything
in the website is not reliable cannot be ignored.
c) Respondents were not having enough time to devote for my
research.
d) Initially, employees were not very much keen to undergo
training session.
e) Lot of time was wasted in merely convincing the employees to
attend the training session.
f) The company faces the labor problem every year of around
two-three months as the labor goes back to hometown.
g) The company sometimes also face the transporting problem.
h) There are some employees who behave informally in the
working premises.
SUGGESTIONS
• Organizations need to retain existing employees while targeting
potential new comers. Measuring employee satisfaction provides
an indication of how successful the organization is at providing
employee’s individual growth and job security and satisfaction.
• Frequent training sessions must be conducted for the
development of employees.
• Managers must play the role of an efficient trainer on the daily
basis.
• Organization must realize the importance of each employee
individually and provide the necessary training to him to enhance
his skills and to boost up his morale.
• Training sessions must be provided to everyone, at every level.
• Every time new and most effective methods available for
training must be adopted.
• Try to adopt new technologies that their competitors are not
using.
• Make a network that allows its customers to negotiate with them
easily.
CONCLUSION
Thus, training and development is concerned with the structure
and delivery of acquisition of knowledge to improve the
efficiency and effectiveness of organization.
It is concerned with improving the existing skills and exploring
the potential skills of the individual i.e. up grading the employee’s
skills and extending their knowledge. Therefore, training is key
to optimizing utilization human intellectual technological and
entrepreneurial skills.
The firm has earned a lot of goodwill in the market due to its 50
years of running business and link with many known companies
and this is the overall strength for the company.
Though the company lacks knowledgeable employees as labor are
not educated. Though the company have latest technology but due
to unskilled labor there are some of the problem faced by
company.
REFERENCE
The information provided in this report is mainly obtained
through various sources within the organization and google is
used as search engine.
 www.thomsonpress.com
 www.wikipedia.com