Matthew Buber Warminster, PA 18974  (267) 767-5715

mattbuber@gmail.com

Operations Manager
Solution-focused executive with over 15 years of experience leading business operations.

Analytical leader with a history of overseeing company operations and driving team growth by implementing individual mentorship
and successful strategies that result in improved profit margins. Highly skilled at identifying areas for process improvements to boost
company efficiency, safety, and timeliness while building valuable relationships with clients and stakeholders to meet company goals.
A keen strategist and thought leader with excellent written and verbal communication skills. Proven track record in building positive
relationships with customers to meet company objectives.
Areas of Expertise
 Financial Operations  Process Improvement  Project Management
 Logistics & Supply Chain  Stakeholder & Vendor Management  Inventory Control
 Training & Development  Customer Service  Sales & Marketing
 Quality Assurance  Budgeting & Cost Control  Data Analysis & Metrics
 Warehouse Management  Contract Negotiation  Microsoft Office Suite

Professional Experience
Super Lice Clinic, Evesham Township, NJ
Operations Manager/Owner, 2016 - Present
Manage daily operations including financial management, sales, and marketing. Train employees with a focus on customer service.
Maintain efficient processes to remain profitable. Deliver product presentations to educate potential customers and stakeholders on
product and service value. Develop marketing campaigns using online advertising, search engine optimization, email, and direct mail.
 Cut product costs by 300% through production of original product line.
 Earned recognition in New Jersey State as a top lice removal vendor.
 Recognized for excellence by the New Jersey Department of Child Protection and Permanency.
 Successfully retained clientele through a company name change and transition from franchise to stand alone
business.

Lice Lifters, Marlton, NJ

Operations Manager/Franchisee, 2011 - 2016
Oversaw company operations. Hired, trained, and mentored new and existing employees. Leveraged social media to promote sales,
product and community awareness. Researched and analyzed third-party data to identify growth strategies. Tracked marketing
outcomes to monitor effectiveness and make changes as necessary. Managed product inventory and placed orders.
 Increased sales approximately 15% year-over-year.
 Boosted efficiency and profitability by developing more effective scheduling processes.

Historical Documents Co., Philadelphia, PA

Chief Operating Officer, 2003 - 2011
Led business and financial operations including accounts payable and sales tax calculations. Prepared employee payroll figuring
payroll tax and ensuring accuracy. Negotiated contracts with vendors. Researched and developed new products to increase revenue.
Collaborated with clients on costing and deadlines.
 Accelerated annual sales by 41% achieving the highest increase in company history.
 Expanded the international customer base with a new website.
 Exceeded revenue goals each year consistently.
 Surpassed customer service expectations with personal service to customize products.
 Improved warehouse output with new strategies.

Education
Matthew Buber Page 2

Bachelor of Science, Business and Marketing, West Chester University, West Chester, PA