Post Audit

Critical Patient Safety Error

Notification and Process

CRITICAL PATIENT SAFETY ERROR NOTIFICATION AND PROCESS

Internal Use
AFFECTED FACILITY Ardent
CRITICAL PATIENT SAFETY HEENT: Pupils equal and reactive to light
ERROR IDENTIFICATION ERROR
and accommodation.
HEENT: Pupils
Inaccurate
equal to light
Verbiage CORRECTION
and
CPSE
accommodation.
DOCUMENT INFORMATION
VOICE JOB ID 5757540
DOCUMENT ID
DICTATING PHYSICIAN Sorokin, Alexey V
WORKTYPE Discharge
Summary
DATE CREATED
PLATFORM Escription
ANALYSIS
MLS/QC TO ANALYZE AND The particular job was very challenging, in spite of my earnest efforts, the error has
PROVIDE THE occurred, which I deeply regret. I assure to pay more attention henceforth.
EXPLANATION:
TM FOLLOWUP ACTION
TM TO PROVIDE FOLLOWUP
ACTION:
DISTRIBUTION
MLS/QC DISTRIBUTION: {MLS/QC will distribute to the following people upon completion of this form.}
TM – respective team
TM DISTRIBUTION {TM will distribute to the following people upon completion of this form.}
OM – Account OM
OM DISTRIBUTION: {OM will distribute to the following people upon completion of this form.}
TSM/COM – Onshore TSM and account manager

Process:

1. When the MLS/QC gets a CPSE error, he/she will complete this form and forward it to the respective TM.
2. The TM to add action point and distribute it to the OM.
3. The OM to review the analysis and action point, alert the US COM.

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