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Hitachi AMS 2100 Storage System

Control Unit Replacement Guide

Replacing a control unit

This procedure describes how to replace a control unit under the following conditions:
• When the Alarm LED on the control unit is ON
• When the Alarm LED and Reset LED on the base unit is OFF

• In the unlikely event the array power is on and both control units in a base unit fail at the same time,
replace them one at a time.
• The system parameters are stored on an internal disk drive (one that is not used for user data
storage) and when you install a new controller, the system parameters are automatically installed on it.
• If you replace a control unit while a logical unit in the array is being formatted, the restoration of the
controller will be delayed until the LUN formatting is complete.

Do not disconnect the ENC cables from the controller until after the controller has
been disconnected from the base unit. All other cables may be disconnected first

Removing a control unit

Complete the following steps to remove a control unit from a base unit. This procedure applies to both the
Fibre Channel and iSCSI controllers.
1. Label all cables that are connected to the control unit so that they are easy to replace after the new
control unit is installed.
2. If you have not already done so, put on an anti-static wrist strap.

CAUTION! Do not disconnect the ENC cables until the control unit has been disconnected
(partially removed) from the base unit.

3. Disconnect all cables except the ENC cables from the control unit.
4. Push the blue lock buttons on the lock levers to unlock them.
5. Pull outward on both lock levers to disengage the connectors in the unit.
6. Slide the control unit part way out of the base unit.
7. Disconnect the ENC cables from the control unit.
8. Grasp the control unit with both hands and slide it out of the base unit.

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Installing a control unit

Complete the following steps to install a control unit:
1. Ensure that you wait 20 seconds or longer after removing the control unit.
2. When the expansion unit is connected, connect the ENC cable. When the expansion unit is not
connected, go to step

NOTE:
• When an expansion unit is connected to a control unit via ENC cables, always leave
the ENC cables connected to the control unit while removing or installing the control
unit. Otherwise, the loop will not recover from the failure and neither will the control
unit.
• The upper control unit is upside down. Take care when connecting the cables.

3. Insert the control unit with the right and left levers open and then close the levers completely until
you hear the lock buttons on the levers click.

After you install the new control unit, the Alarm LED on the control unit will stay on for a few minutes
until the failure has recovered.

If the control unit is inserted without waiting for 20 seconds, it is possible that the control unit may not
recover normally from a failure.

If a control unit does not recover from a failure after 10 minutes or more, perform the dummy
replacement (see Note) of the control unit which was inserted.

If a control unit has not recovered after another 10 minutes, call Hitachi Data Systems technical
support. See the Getting Help section in the Preface of this manual.

4. Make sure that the orange Warning LED on the front of the base unit goes out (see Note). The
control unit usually recovers in about three minutes, but if the I/O load from the host computer is high,
it may take three minutes or more to recover.

5. Connect all of the cables to the control unit.

• When connecting the Fibre Channel interface cables, insert the Fibre Channel interface
cables until they are completely seated in the host connectors. If the fibre channel Interface
cables are partially inserted into the host connectors, the control unit continues to detect the
fibre channel failures, and the I/O processing of the control unit may be deteriorated.

• Control unit #0 is installed upside down and therefore all of the connectors in it are also
upside down. Verify the orientation of the cable connectors when you install them.

6. Check that the green READY LED on the front of the base unit illuminates. The green READY LED
on the front of the base unit may blink rapidly for a maximum of 30 to 50 minutes before it illuminates.

7. Check that the LED of the remote adaptor connected to the control unit illuminates when the remote
adaptor is connected

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Navigator 2 Installation procedure

This section explains how to install the Navigator 2 storage management software. Instructions to uninstall the
software are located at the end of this chapter.

 NOTE: Before installing Navigator 2, disable pop-up blockers in your Web browser. Hitachi
Data Systems also recommends that you disable anti-virus software and proxy settings on
the management console before installing Navigator 2

1. Download the Hitachi Storage Navigator Modular 2 Windows Software Distribution Library

https://support.hitachivantara.com/en_us/user/downloads/detail.html?ppId=1101&d=storage-
navigator-modular-2.

2. When the installation starts, follow the instructions in the installation wizard. During the installation, you
will be asked to:
• Accept the default destination directory where Navigator 2 will be installed or specify a
different location. version number.
• Enter the IP address of the management system during the installation.

Installing Java

The Advanced Settings options in Navigator 2 are implemented through the Storage Navigator Modular
management application that is used to manage the storage features in earlier versions of the Adaptable
Modular Storage hardware.

To use this feature, you must have the proper Sun Java Runtime Environment (JRE) loaded and the Java
Console set properly on your system. The requirements are as follows:

• JRE version v1.6.0.

• From the Java Console on your PC, set the Java Runtime parameters to the following:
-Xmx192m

Clients running Microsoft Windows

If your client runs Microsoft Windows, perform the following procedure:

1. Select Start > Settings> Control Panel. The Windows Control Panel appears.

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2. From the Windows Control Panel, double-click Java Control Panel. The Java Control Panel
appears.

3. Click the Java tab. The Java tab is displayed as shown below:

4. in the Java Applet Runtime Settings section, click View. The Java Runtime Settings dialog box
appears.
5. In the Java Runtime Parameters field, enter -Xmx192m.
6. Click OK to exit the Java Runtime Settings dialog box.
7. Click OK in the Java tab to close the Java Control Panel dialog box.
8. Close the Windows Control Panel

Changing the storage management PC IP address

To connect the array and the storage management PC to a network, the storage management PC IP address
must be changed temporarily.

Complete the following steps to change the Storage Management PC IP address:

1. Connect the 10/100 Ethernet Management Port on the array (controller #0) and the storage
management PC with a CAT-5 Ethernet cable.

2. Open a command (DOS) window and use the command ipconfig to find out the IP address of the
management console.

3. Record this address as you will need to reset the management console back to that address
later.

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4. The default IP addresses of the management ports on the AMS 2100 are:
1 • Controller 0: 192.168.0.16
2 • Controller 1: 192.168.0.17

5. If the IP address of the management console does not match the default subunit of the
management ports configure the management console to use an IP address that matches the default
subnet (192.168.0.x) of the management port.

Starting Navigator 2

1. After the software is installed, launch a Web browser on the management console.

2. Enter the appropriate URL in the address field.

• If you are using http, enter the following URL in the address field:

http://<IP address>:23015/StorageNavigatorModular/Login

where <IP address> is the IPv4 address of the management console.

3. After a few seconds, the welcome screen is displayed

4. Click Login to display the login screen shown in the next illustration.
5. Enter the default administrator user ID and password
User ID : system
Password : manager

6. Press Enter or click Login. After several seconds Navigator 2 displays the Array List Window

Managing storage

This section briefly explains how to use Navigator 2 to manage storage on a network. It contains the following
topic

Storage configuration - required tasks

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Setting up storage on an AMS 2100 array is actually very easy. Navigator 2 includes a set of wizards that guide
you through the two initial tasks to add arrays and set them up. In addition, a set of simple dialog boxes is
included to guide you through the procedure to map the storage on the array to a host so that the host can
manage the storage assigned to it. These procedures are explained below.

Add storage systems

The following procedure describes how to add storage systems. As part of this procedure, you enter the default
Account Authentication user ID and password for the controller (Account Authentication is a security protocol
enabled by default on the AMS)

1. If the Arrays page is not displayed, click Arrays in the Explorer pane
2. In the Arrays page:
a. Look in the Array Name column for the name of the storage system you want to configure.

b. Click the name of the storage system you want to configure. The Account Authentication Log in
page prompts you for an Account Authentication user ID and password

3. In the Account Authentication Log in page:

a. Enter the default User ID of root in the User ID field.
b. Enter the default case-sensitive password of storage in the Password field.
c. Click Login to close the Account Authentication Log in page and log in to Navigator 2.
4. In the Arrays page:
a. Click the check box next to the storage system you want to configure.
b. Click Add Array at the bottom of the window to launch the Add Array wizard.

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5. When the introductory wizard page appears, click Next.

6. At the next page:
a. Enter the following default IP address in the Specific IP Address or Array Name fields for
each storage system management port.

Controller 0: type 192.168.0.16

Controller 1: type 192.168.0.17

b. In the Using Ports area, select whether the ports are secure, nonsecure, or both.
c. Click Next.
7. When the next page appears:
a. Enter an storage system name in the Array Name field.
b. Click Next.
c. Click Finish

Adding arrays to Navigator 2

Whenever Navigator 2 is launched, after you log in, Navigator 2 loads into memory (this may take several
seconds). It then automatically searches the Navigator 2 database for any arrays listed there, and then displays
the Arrays window (also called the Array List Window).

If there are arrays listed in the database, Navigator 2 displays them in the Array List window. If there are
no arrays listed in the database, Navigator 2 automatically launches the Add Array wizard. Therefore,
when Navigator 2 is first installed and launched, it automatically launches the Add Array wizard

NOTE:If the wizard does not launch, ensure that your browser’s pop-up blockers are disabled.
Then click Add Array at the bottom of the Array List window to launch the Add Array wizard

Using the Add Array Wizard

The Add Array wizard guides you through the steps to discover existing arrays (within a range of IP addresses
you set) on the storage network and add the arrays you select from the list of arrays to the Navigator 2 database.
It contains four screens, as described below

Introduction screen > Search array screen > Add array screen > Finish screen

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Introduction screen
This screen explains the purpose of the wizard and sets up the criteria that is used when searching a
storage network for arrays. Click Next to continue and open the Search Array screen

Search array screen

This screen sets the criteria that is used when searching a storage network for arrays

Select one of the following choices:

• Adding a Specific Array (see below to add multiple arrays)

a. If you know the IP address of a specific array that you want to add, click Specific IP address
or Array Name: and enter either the IP address of the array or the array name. Click Next to
continue and open the Add Array screen.

• Adding Arrays Within a Range of IP addresses

a. If you know the range of IP addresses that includes one or more arrays that you want to add,
click Range of IP addresses to Search and enter the low and high IP addresses of that range.
The range of addresses must be located on a connected local area network (LAN).

b. Click Next to continue and open the Add Array screen.

Add array screen

This screen displays the results of the search that was specified in the Search Array screen. Use this
screen to select the arrays you want to add to Navigator 2.

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1. If you entered a specific IP address in the Search Array screen, that array is automatically registered
in Navigator. Click Next to continue to the Finish screen. A message box confirming that the array has
been added is displayed.

2. If you entered a range of IP addresses in the Search Array screen, all the arrays within that range are
displayed in this screen, as shown in the next illustration.

3. When the list of arrays is displayed, all the arrays in the list are automatically selected. Click the
checkbox to the left of the array name to deselect the array.

4. Click Next to add the selected arrays to the Navigator 2 database and continue to the Finish screen

Finish screen

This screen displays a message confirming that the arrays have been added to Navigator 2. Click Finish
to acknowledge the message and close the Add Array wizard. Navigator 2 refreshes the Array List
window and displays the arrays that you added.

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