Internship

(BBA Degree Program)

Students Hand Book

Faculty of Management Studies

University Of Central Punjab

Prof. Abdur Rauf

Advisor Internship
abdur.rauf@ucp.edu.pk
(0423) 588-0007 Ext. 208
General Information
INTRODUCTION

BBA degree courses are designed to facilitate students in acquiring

knowledge and skills for their professional development in the field of
business administration. Apart from the academic study, we make efforts that
our students understand real world environment of the corporate in order to
prepare well trained professional managers. Students who have successfully
completed coursework requirements of BBA degree programs of Faculty of
Management Studies, University of Central Punjab Lahore are provided an
opportunity to join internship program. These exploratory academic activities
are developed in such a way that they will enhance student’s understanding of
the corporate business and industry conditions. Students come across directly
with situations of the business in identification of problems and to apply
academic knowledge and techniques got through BBA coursework for
analyzing causes and to suggest solutions. Students are able to know insight
of problems through interaction with managers who take decisions under
competitive pressures. In this respect internship becomes a first hand learning
tool helping students to become familiar with environment of corporate world
in which they would assume responsibility as business managers.

This Internship Guide describes objectives of internship program and

schedule for preparation, presentation and submission of internship report. It
also explains roles played by Advisor Internship and duties to be fulfilled by
the students.

INTERNSHIP OFFICE
An Internship office has been established to assist students and to monitor
their working on internship. The Advisor internship will:-

1. Guide students during their work on internship

2. Help students in selection of area of interest
3. Receive each internship offer letter and maintain necessary record
4. Monitor periodically status of internship
5. Supervise/guide students for preparation of draft report and final report.
6. Ensure that draft report is submitted according to notified schedule.
7. Coordinate viva of internship report.
8. Receive, evaluate internship report and coordinate for awarding a
grade.

BBA INTERNSHIP

Internship is the terminal point of the degree requirement. It provides to the

internee an opportunity to utilize resources at workplace that may lead up
to successful job placement in the same organization. The role of the
student during internship is multi-faceted. During his stay in the company
an internee is expected to be the representative of the University of
Central Punjab. He is expected to act in a professional manner. As such
he is expected to uphold high standard of conduct. He should be punctual,
conscientious, reliable and distinguished. He must meet expectations of
his manager and the employer company has from him.

OBJECTIVES
More specifically, objectives of internship program are to:

 Understand dynamism of regular business processes

 Apply into practice skills acquired during BBA degree program
 Develop ability to work with others in an actual business environment
 Offer initiative and creativity in problem solving and decision-making
 Enlarge oral, written and observational presentation skills

Internship Report Procedure

DURATION / COMPANY PROFILE

Students are will obtain internship for a period of at least six (6) weeks at a
stretch in a business entity in Pakistan. The internship is to be completed
during the semester of registration and failure to do so will result in fresh
attempt in next semester. It is therefore necessary for students to
complete their internship before end of the semester. Students can opt for
an internship program beyond six (6) weeks, however all requirements of
the program have to be concluded before end of the semester. Internship
report has to be submitted to Advisor Internship by the date announced in
the beginning of the semester.

The company in which a student may opt to work should be a known

company in the industrial sector of Pakistan
(Special permission can be obtained from Advisor Internship for internship
opportunities outside Pakistan). In case a student cannot place
himself/herself in any organization the University through Internship Office
will place him/her in an organization. Students must get in touch with
Advisor Internship in case they are unable to find an internship
opportunity. Internships outside Pakistan can be obtained only after prior
approval of Advisor Internship.

FINANCIAL ASSIATANCE
It is highly recommended and appreciated that employer companies hiring
services of students should pay stipend to reasonably compensate
students for services rendered for internship period.

ACTVITIES PRIOR TO INTERNSHIP

The students will complete following activities prior to internship:-

 Complete registration process for internship within notified timeframe

 Attend orientation seminar and have meeting with Advisor Internship
(time and venue will be notified as and when required)
 Submit required documents and obtain internship package from
Internship Office
 Receive internship offer letter describing requirements of employer
company and job responsibilities of internee and submit a copy to
INTERNSHIP OFFICE of the University
 Start internship for period of at least six (6) weeks
 Obtain internship completion letter from employer and submit a copy to
Advisor INTERNSHIP OFFICE.

ACTIVITIES DURING INTERNSHIP

 Perform professional jobs assigned by the company.

 Try to achieve learning objectives and professional skills.
 Maintain a LOG BOOK (hand-written) on daily basis for
internship period. The log book will describe daily activities of the
internee. A log book or a diary of related events will be maintained
individually by all students. The final report of student will not be
accepted without submission of the LOG BOOK. All students will
maintain and submit the LOG BOOK as failure to do so will result in
non-awarding of grade.
 Maintain regular contact with advisor
  Submit the required report

REPORTS AND PRESENTATION

On completion of his/her internship period, every student is required to

submit internship report, Log Book and end-of-internship evaluation from
his/her employer, to Advisor INTERNSHIP of the University.
The contents of report will be, but is not limited to, the following:
 Industry Profile
 Company Profile
 Company Business Processes
 Company Departmental Functions
 SWOT analysis of the company
 Identification of plausible problem(s)
 Recommendations for a suitable course of action
 Conclusion
 Bibliography
 Appendices

Students are advised to strictly avoid repetitions, immaterial and irrelevant

data in internship report.

Every student will appear for a viva of his/her report on notified date before
a constituted committee of the University. The student will submit Final
Report (single copy) to INTERNSHIP OFFICE prepared according to
following criteria on or before the last date for submission.

REPORT FORMAT
The INTERNSHIP REPORT must be in a page limit of 35 – 60 pages,
single-sided, one and a half spaced with one-inch margins using a 12-
points font. The executive summary, title page, table of contents,
references, exhibits, and endnotes do count in the page limit. Fancy titles
 and headings are not needed. The same font should be used for headings,
sub headings and main text. However, following font sizes should be used.

Headings 16
Sub Headings 14
Main Text 12
Headers & Footers 9

The report should look neat and very business like. Each page should
contain a header (name of employer company) and a footer
(University of Central Punjab, PCBA-PICS ) Report must be an
original work of the student and will be submitted to Advisor internship.
One additional copy should be given to the company.

Appendix A of the report must contain

(a) A copy of internship offer letter
(b) A copy of internship completion letter

Original employer evaluation form (duly signed and stamped by the

employer) and log book ( hand –written) will be submitted separately with
internship report.

P.S. Embossed binding facility is available at the campus bookshop.

 EMPLOYER EVALUATION FORM

Student / Internee:__________________________________________________________

Organization:_______________________________________________________________

Assessment Criteria Key:

1. Unsatisfactory ( Never demonstrates this ability / does not meet expectations )
2. Uncomplimentary ( Seldom demonstrates this ability / rarely meets expectations )
3. Fair ( Sometimes demonstrates this ability / meets expectations )
4. Commendable ( Usually demonstrates this ability / sometimes exceeds expectations )
5. Exceptional ( Always demonstrates this ability / consistently exceeds expectations )

Please check the appropriate number, if any criteria are not acceptable to this internship experience,
please leave the response blank.

Ability to Learn
a. Asks pertinent and purposeful questions 1 2 3 4 5
b. Seeks out and utilizes appropriate resources 1 2 3 4 5
c. Accepts responsibility for mistakes and learns from experiences 1 2 3 4 5

Reading / Writing / Computation Skills

a. Reads / comprehends / follows written materials 1 2 3 4 5
b. Communicates ideas and concepts clearly in writing 1 2 3 4 5
c. Works with mathematical procedures appropriate to the job 1 2 3 4 5

Listening & Oral Communication Skills

a. Listen to others in an active and attentive manner 1 2 3 4 5
b. Effectively participates in meetings or group settings 1 2 3 4 5
c. Demonstrates effective verbal communication skills 1 2 3 4 5

Creative Thinking & Problem Solving Skills

a. Breaks down complex tasks / problems into manageable pieces 1 2 3 4 5
b. Brainstorms / develops options and ideas 1 2 3 4 5
c. Demonstrates an analytical capacity 1 2 3 4 5

Professional & Career Development Skills

a. Exhibits self-motivated approach to work 1 2 3 4 5
b. Demonstrates ability to set appropriate priorities / goals 1 2 3 4 5
c. Exhibits professional behavior and attitude 1 2 3 4 5

Interpersonal & Teamwork Skills

a. Manages and resolves conflict in an effective manner 1 2 3 4 5
b. Supports and contributes to a team atmosphere 1 2 3 4 5
c. Demonstrates assertive but appropriate behavior 1 2 3 4 5

Organizational Effectiveness Skills

a. Seeks to understand and support the organization’s mission / goals 1 2 3 4 5
b. Fits in with the norms and expectations of the organization 1 2 3 4 5
c. Works with appropriate authority and decision making channels 1 2 3 4 5

Basic Work Habits

a. Reports to work as scheduled and on-time 1 2 3 4 5
b. Exhibits a positive and constructive attitude 1 2 3 4 5
c. Dress and appearance are appropriate for this organization 1 2 3 4 5
Character Attributes
a. Brings a sense of values and integrity to the job 1 2 3 4 5
b. Behaves in ethical manner 1 2 3 4 5
c. Respects the diversity ( religious / cultural ) of co-workers 1 2 3 4 5

Open Category : Industry Specific Skills

Are there any skills or competencies that you feel are important to the profession or career-field
(represented by your organization) that have not been listed in this evaluation? If so, please list these
skills below and assess the intern accordingly.

a. 1 2 3 4 5

b. 1 2 3 4 5

c. 1 2 3 4 5

Comments (If Any):

Overall Performance ( If I were to rate the overall performance of the intern )

Unsatisfactory Poor Average Good Outstanding

0 1 2 3 4 5 6 7 8 9 10

F D D+ C- C C+ B- B B+ A- A

This assessment was reviewed after six weeks of internship on (Day/Month/Year) ______________

Evaluator’s Signature:________________________Title/Position:____________________

Date:_____________________________________Telephone:_______________________
Employer’s Evaluation Form
(Specimen)
Internship Report Title Page-A

Internship Report Inside page-B

(Specimen)