HELLO CAFÉ’

SOLANO, NUEVA VIZCAYA

QUESTIONNAIRE

1. Why did you put up a business in line with the food industry?
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2. What is the reason behind the “Hello kitty” theme of your business?
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3. What is your business entity’s objectives/ goals that you would like to achieve?
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4. When did your business started? ______________________________________
5. Who are your target customers? ______________________________________
6. What was your start-up capital? _________________________________________
7. What was your opening promo(s)?

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8. How many employees do you have when you started? ______________

How about now? ________
9. What are your qualifications in hiring your employees?

Age requirement ( ex. 18- above) ______________________

Educational background _____________________________
Skills needed__________________________________________________________________
Others, please specify ___________________________________________________________
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10. Do you train your employees before becoming permanent? ____Yes ____No
If yes, How many months (or days/ week)? _________

11. Do you have different departments like marketing, finance and the like? ____Yes ____No
If none, do you manage it yourself? ____Yes ____No
12. Do you have policies inside your business? ____Yes ____No
If yes, state some.

13. From all the places in Solano, why did you choose your current location?
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14. What are your current strategies to maintain and attract more customers? State some.
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15. Please check (/) the day and specific time wherein most customers go (PEAK season) and put an
(X) to the day and specific time there are least customers.

DAY
___M Specific time
___T
____Breakfast
___W
____Lunch
___Th.
____Snack
___F
____Dinner
___Sat.
___Sun

16. Do you experience employee conflicts? ____Yes ____No

If yes, what type of conflicts? ______________________________________________________
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How do you take corrective actions? ________________________________________________

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17. Please check (/) the common customers’ complaints you have encountered.
___Cleanliness
___ Ventilation
___about certain employee(s)
___about the food
___about other customers
Others (please specify) ___________________________________________________________
 How did you address their concerns? ________________________________________________
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18. How did you come up with your menu? What motivated you? ____________________________
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Do you have major/main product? Or variety? _______________________________________

19. Put a check (/) if the product is the best seller under the specific category and put an (X) if it’s
the least seller. (only 1 check and 1 X per category)

IKAW NA MAG ENCODE DITO BESHIEEE HAHAHA!

HOT BEVERAGES

COLD BEVERAGES

NOODLES

PIZZA

STROMBOLLI

PASTA

BURGERS

BURGER COMBOS

FRENCH FRIES

BREAKFAST MEALS

RICE MEALS

ALA CARTE

20. Do you have the same supplier for all the raw ingredients?____ Yes ___No
If no, how many suppliers? __________
How frequently you buy or order ingredients? (please check) ____weekly ___ monthly
___ quarterly ___as frequently as needed _________________others, please specify

21. Do you set target sales (quota)? ____Yes ____No

 If yes, what is the target (quota) date? (please check)
____Daily ___Weekly ____Monthly ___Quarterly

By how much? ___________

22. Kindly write the estimated sales and expenses with the given format.

MONTH SALES EXPENSES

1ST November
2ND December
3RD January
4TH February
5TH March
6TH April
7TH May
8TH June
9TH July
10TH August
11TH September
12TH October