Group 1 – The Modes of Communication (How voice is produced; Verbal and

Nonverbal)

Nonverbal Communication
“A gesture is worth a thousand words.”

- Nonverbal communication is usually understood as a process of communication

through sending and receiving wordless messages.

People use bodily actions for three purposes:

1. To substitute for words
2. To reinforce words and voice
3. To create feelings states for himself and his listener

Nonverbal Communication Forms:

1. Time - Punctuality is respect for other people’s time.
2. Proxemics - The use of space provides us with ideas about how close or how far
people are from the center of power or where a person in the social
ladder.
3. Geographic location - The seating/furniture arrangement for the people
concerned which influences the communicative settings.
4. Gesture - Purposive movements of the head, shoulders, arms, hands or other
areas of the body.
5. Posture - An involuntary nonverbal signal that can communicate important social
messages.
6. Facial expression - The changes in eyes, eyebrows, lips and other parts of the
facial contour which reveal or hide attitudes and feelings.
Tips: Smile - Is an important feature of the facial expression for it brings
about a positive and a pleasant outlook on anyone who uses
this while communicating.
7. Eye Contact - When we speak, we look to our listeners to have their attention
and get their feedback.
8. Silence - A technique that can be used to send a message consciously or
unconsciously.
9. Object Language - Refers to the meanings we give to objects with which we
surround ourselves.
10. Tactile Communication - Touch communication.
11. Paralanguage - Is about “how” something is said, not what is said.

Verbal Communication
How voice is produced
- Speaking is our ability to form sounds and to use them to communicate abstract
ideas or feelings.
Qualities of an Effective Speaking Voice

1. Voice Quality – The distinctive characteristics of voice.

2. Intelligibility - When the voice conveys the speaker’s ideas easily and clearly.
a. Loudness- speaking volume
b. Syllable – length of the sound of a syllable
c. Enunciation – vocalization or the distinctness of the sound of the
spoken words.
d. Acceptable pronunciation – correctness of the sounds spoken.
e. Vocal stress – ways in which sounds, syllables and words are
accented.
3. Variety - Refers to the flexibility of the speaker’s voice.

The vocal fundamentals:

a. Rate – speed of the speaker’s utterance.

b. Pitch – how high or low the voice is
c. Force – vocal force
d. Emphasis – the stress placed upon a syllable, word, group of words, or a portion
of a speech.

Miscommunication

Common communication barriers:

 The use of Jargon.  Physical disabilities.

 Emotional barriers.
 Lack of attention, interest,
distractions, or irrelevance to the
receiver.
 Differences in perception and
viewpoint.
 Physical barriers to non-verbal
communication.
 Language differences.
 Expectations and prejudices
 Cultural differences.

Barriers to communication by Category.

 Language Barriers
 Physiological Barriers
 Psychological Barriers
 Physical Barriers
 Attitudinal Barriers

Overcoming Barriers
 Active listening  Use simple Language
 Give constructive Feedback
Icebreaker:

Charades

Mechanics:

 There would be three words that will be guessed by the whole class.
 One of the group members will be the one to do the act.
 The person to act will only be given 25 seconds to act the given word or phrase.
 Whoever will be the first to guess the action will have additional 2 points in the
quiz.

Words/Phrases to be acted:

1. Asia’s Next Top Model

2. A person watching television.
3. A student/class playing charades.

Quiz:

1-2 The two types of Communications are Nonverbal and Verbal Communication.
3 “A Gesture is worth a thousand words.”
4 Proxemics is the use of space provides us with ideas about how close or how far
people are from the center of power or where a person in the social ladder.
5 An important feature of facial expression. Smile
6 Tactile communication is a touch communication.
7-8 Paralanguage is about “how” is said, not what is said.
9 Variety refers to the flexibility of the speaker’s voice.
10 Intelligibility is whhen the voice conveys the speaker’s ideas easily and clearly.
11 The distinctive characteristics of voice that can make it pleasant or unpleasant.
Voice Quality
12 Attitudinal barriers are behaviors or perceptions that prevent people from
communicating affectively.
13 The Psychological state of the receiver will influence how the message is
received.
15 Give two common communication barriers.
 The use of Jargon.
 Emotional barriers.
 Lack of attention, interest, distractions, or irrelevance to the receiver.
 Differences in perception and viewpoint.
 Physical disabilities.
 Physical barriers to non-verbal communication.
 Language differences.
 Expectations and prejudices
 Cultural differences