MANAGEMENT INFORMATION SYSTEMS IN DHL

MIS
Presentation
By,
Vishnu V S
S3 MBA
• DHL Worldwide Express is the global market
leader of the international air express
industry.
• DHL is the pioneering in the industry since
1969.
• The DHL network links over 120,000
destinations in more than 220 countries and
territories, and employs 71,000 people.
 DHL installs Network Management
System to track network failures

• strengthen the internal network for data

transfer and e-mail movement around the
world
• transfer of shipment details to its various
offices in the world
• monitor the failures in the network.
 Order Management System

• The Order Management System (OMS) tracks

a shipper's or consignee's order number
through the entire supply chain.
 Transport Management System

• The Transport Management System (TMS)

starts with planning the optimal transport
modes and schedules, manages the execution
and tracks shipments throughout the supply
chain.
 Exception Reporting
• Exception Management identifies where and
when deviations to schedule take place in the
Supply Chain, reporting alerts to their
customers.
 Warehouse Management System

• WMS manages all critical processes in the

warehouse

Data Worldwide Express

• Repository for historical data relating to
products, orders and shipments.
 DHL Web Shipping

• Get the latest service bulletins and customs

information
• Book collections and track shipments on-line
• Access shipment records for 99 days
• Alert recipients and other interested parties
THANK YOU