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Delivering A Decentralised, Block Structure Timetable: A Change Management Challenge
Delivering A Decentralised, Block Structure Timetable: A Change Management Challenge
Delivering A Decentralised, Block Structure Timetable: A Change Management Challenge
Will Miller
Director
Management Systems
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03/11/2010
Plus
• Full-time Project Manager
• Full-time Change Manager
• Full-time data-integrity analyst
• Dedicated development resource
• Temps as required for data entry
The Block
Structure
BUT!
• Some courses did not fit: e.g. Labs could not be contained
within an afternoon
• We had stand-offs with Departments who had course
structures approved by external authorities
• Conflict led to granting of ‘derogation’ – all must be signed
off by the Vice Provost Academic
• ‘Clash resolution protocol’ introduced to arbitrate
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03/11/2010
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03/11/2010
Benefits Statement
To gain traction, a Shadow parallel run had to develop a
proper benefits statement – something measurable!
This has proved an important tool in establishing
stakeholder buy-in – by agreeing to prove the benefits of
the solution
Benefit Measure Measurement Method Delivers Benefit
(i) To facilitate interdisciplinary More options fit around core Sample a selection of Routes. Yes
study: to increase student choice modules Compare optional and elective
availability in 2009/2010 and
2008/2009.
Improved visibility of choices for We will export and publish module listed Yes
students. Single place to view by scheduled time. Over time increase
modules available and when they number of departments published.
are timetabled across multiple
departments.
(i) To facilitate interdisciplinary Verify the viability of new Test the introduction of the new Liberal Not verifiable
study: to enable the introduction of innovative programmes. Arts Programme. yet. *
innovative degree programmes
(ii) To simplify the structure and Reduction in the number of Compare number of module related Yes
bring clarity to the agendas of courses having to be scheduled events outside these hours in
students and staff outside of core hours (9 – 6) 2008/2009 and 2009/2010.
Achievement of consistent term Compare number of departments with Yes
dates; reading weeks; and post teaching events outside standard term
exam periods weeks in 2008/2009 and 2009/2010.
Student and Lecturer timetables Produce a set of timetables. Test for Yes for
available on demand. accuracy by taking a random sample Students
and asking the students and staff if they
are correct.
(iii) To provide staff, students, Timetable production is improved, Survey of timetablers Expected **
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03/11/2010
Where to next?
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03/11/2010
Questions….