Submit a Warranty Claim

on Customer Service Portal

Dec, 2014
Submit a Warranty Claim

Picture 1: Choose Warranty Claim Type in homepage

Notice:
You are required to login before submitting a Warranty Claim

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Submit a Warranty Claim

Picture 2: Input Request Detail.

Select or add new ship-to address in Ship-
to Address area.

Picture 3: Two ways of adding Serial

Number are supported:
a.add serial number one by one by
b.Batch upload serial number by
serial number list template

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Submit a Warranty Claim

Picture 4: upload attachment if necessary

Picture 5: Claim submitted successfully.

System feedback Request ID for your tracking

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