Professional Documents
Culture Documents
Ey Educate To Empower
Ey Educate To Empower
Ey Educate To Empower
empower
Embracing financial
literacy for women
Foreword
In light of the ever changing financial markets and heightened individual accountability
to save for the future, informed financial decision-making has garnered substantial
importance. However, numerous social, economic and cultural barriers including the
patriarchal legacy have accentuated the gender bias in India. Besides rural women, even
modern and economically well off women display lower financial literacy levels than men.
Gender equality is crucial for the sustainable and inclusive development which necessitates
integrating women in every sphere of the economy.
A 2017 World Bank report highlighted low participation of women in the labor force.
Generation of stable, flexible and well-paying jobs for a large number of women, not
currently in the labor market, is of utmost importance for India to achieve a high growth
rate. An increased presence of women in the labor force goes a long way in improving
financial literacy, as well as enhancing ability and interest in independently managing
finances. This will promulgate women to step forward and be engaged in imbibing and
disseminating the art of managing finances to subsequent generations. Financial literacy
is a passport to ensuring a financially empowered living. A conducive financial landscape
with a blend of a favorable regulatory regime, innovative women-centric products/schemes,
enhanced mobility, robust customer protection framework and reformed attitudes towards
women will increasingly stimulate women to be well equipped with financial skills.
Although the pace of the multiple financial literacy and inclusion initiatives may vary in
India, the direction is resolutely set towards overall empowerment of women. In order to
address the pressing need of creating financially empowered women, we have developed
a report “Educate to empower: Embracing financial literacy for women” to provide policy
formulators, opinion makers and other stakeholders an overview of not just the barriers,
but also the important initiatives related to the financial literacy of women. Further, we
have appended a brief compendium of case studies in the report to demonstrate how
the ongoing initiatives have embarked on improving disaster resilience and carving out
entrepreneurial ambitions among women. We expect this report to help regulators plan and
develop the next course of action.
Maya Ramchandran
Partner, Advisory Services
EY
Finance is the glue that holds all pieces of our life together. It is important for ideal financial
societies to follow the philosophy of financial inclusion by providing safe and convenient
ways of managing simple monetary affairs. It is providing these financial tools to people
—tools that people can afford, that are safe and properly regulated, that people can access
conveniently from institutions that treat them with respect. These tools enable them to
save and to responsibly borrow—allowing them to build their assets and improve their
livelihoods.
Financial literacy is a way by which individuals can enhance their understanding about the
financial concepts, markets, and products to take effective action to improve overall well-
being and avoid distress in financial matters thus improving their financial status.
Sandeep Jajodia
President
ASSOCHAM
Gender is an important dimension of financial inclusion since women are disproportionately
excluded from access to and use of formal financial services. An important step towards
increasing financial inclusion is addressing financial illiteracy, as individuals need to be
sufficiently financially literate in order to participate effectively in economic activities and
to take appropriate financial decisions.
Thus, in order to raise awareness regarding the financial education of women and share
content on financial instruments in a simple and accessible way, ASSOCHAM is organizing
Conference “Financial Literacy for Women” in New Delhi. Many people in our country know
little about basic financial concepts and do not engage in sound financial behavior or make
the well-informed financial decisions that are needed in an increasingly globalised and risky
marketplace. The challenge for society is that women who are financially vulnerable are
more likely to be victims of poverty, abuses, illness, etc.
I am sure that this summit will provide an opportunity for the best minds to network, share
knowledge and expertise and conduct business under one roof.
D. S. Rawat
Secretary General
ASSOCHAM
Contents
Executive summary 08
Financial literacy 16
Going digital 28
Case studies 38
Developing 100 With the government providing significant impetus to Digital India
Digital Sakhis to through path-breaking initiatives, digitization of financial services
educate is gaining traction, thereby leading to emergence and wide-scale
1,000 women adoption of fintech offerings. Mobile technology and the proliferation
entrepreneurs of mobile financial services has the potential to promulgate access to
to conduct daily affordable financial services, especially in remote areas.
transactions using digital
modes of payments
Instilling the habit of financial prudence at an early age is the most NSE has tied up
significant step towards building a society of financially literate with over 90
individuals. This can be attained by embedding financial literacy colleges across
modules in the education curriculum to cultivate basic financial skills India to conduct short
in the young generation. duration courses on
the capital markets
Financial literacy is a prerequisite for women to efficiently manage their personal and household finances
and equip them with prudent decision making regarding financial products. It also aids in preventing over-
indebtedness and cultivating a sense of entrepreneurship among women and assists in the smooth functioning
of their business.
Abandoned by her alcoholic husband about 15 years ago, Raj Kumari’s (name changed) tremendous struggle to
support her three children deserves a mention. Mounting household expenses have deteriorated her financial
condition. She works in a school earning a limited income to fulfil the daily needs of the family. Her predicament
is worsened by the fact that her income was solely handled by her husband earlier on in her life (to which she
has no access), and currently she has neither the interest nor acumen to manage her limited income and save
for the future.
Though the aforementioned instances illustrate that women illiteracy is a key impediment in their stable
financial condition, the situation of literate women is no better.
Rashmi Tandon (name changed), a 26 year old software professional has been working for the past four years.
She has always relied on her father to keep track of her money and invest as appropriate. Such habits of
passing on decision making with regard to their investments die hard, and contribute to lower financial literacy
levels in educated women professionals.
Most women do not engage in planning their savings and investments and enthusiastically pass on the financial
decision-making to their fathers or spouses. A financial consultant contacted Hema Gupta (name changed), a
30 year old medical practitioner, to discuss investment options with her. Instead of getting involved herself, she
willingly handed over the choice of making investments to her husband.
All such illustrations highlight how a lack of financial knowledge as well as confidence in handling financial
matters is holding back the financial inclusion of women. This assertion is further substantiated by some of the
following global facts.
Literacy: Women’s financial knowledge has been correlated with women’s education. Due to lack of education,
the numerical abilities are low in women leading to difficulty in comprehending financial information. As per the
OECD report 2013, young women, widows and less educated and low income women, possess limited financial
knowledge. Non-working women (including homemakers, retired women, students and unemployed) have lower
financial knowledge than those who are employed in countries such as Ireland, Albania, South Africa, Poland
and the UK according to OECD report 2013.
Confidence: Men and women have varied attitudes towards financial matters. Women not only answer fewer
financial literacy questions correctly but are also more likely to state that they do not know the answer to these
questions. Many women recognize their lack of knowledge in financial matters. This awareness makes them an
ideal target for financial education programs.
As per OECD report 2013, women’s self-reported levels of financial knowledge are lower than men’s in
Germany, the Netherlands and the US. According to a study on understanding debt concepts in the US, women
gave themselves lower ratings than men when evaluating their personal financial knowledge.
In India, women are particular about safety while investing and thus, put more money in instruments that yield
fixed returns. As per the DSP BlackRock study conducted by Nielsen, most of the women believe that they are
controlled and disciplined about their spending.
Culture: Discriminatory attitudes towards the status of women in the family (including bias towards sons and
early marriage) and women’s employment play a significant role in impacting women’s access to financial
literacy.
Access: Social and economic factors may restrict women from attending financial courses or seminars, use
their financial knowledge and act independently with respect to financial matters.
The survey demonstrated that globally, women were more likely than men to respond to a question with “do not
know.” Additionally, men were more likely to have three out of four topics correct compared to women. Only
20% of women were financially literate in India as per the survey.4
20%
30%
25% 27%
Globally, there is a substantial gender gap in account ownership, savings, credit, and payments behaviour.
In 2014, 58% of women had an account in comparison to 65% of men.5 In 2011, 47% of women and 54% of
men had an account.6 This implies a seven percentage point gender gap in account ownership. In developing
countries, this gap is persistently nine percentage points.7 In India, 43% of women had an account vis-à-
vis about 63% of men, in 2014, indicating about 20% gender gap in account ownership. Besides account
ownership, other indicators for financial inclusion such as debit card and savings at financial institutions have
also shown substantial gender gap as illustrated in the table on the following page.
Saved at a financial
18.4% 10.1% 8.3%
institution (%, 15+)
Traditionally, women have played the role of household money managers, saving for educational and health
needs as well as managing their families’ daily needs. According to the global non-profit organization, Women’s
World Banking (WWB), even when incomes are low and unpredictable, women save on an average 10% to 15%
of their income.8 However, with limited access to financial services, skills and knowledge, women are
less equipped to safely save for emergencies, less encouraged to start and grow businesses and less
economically mobile and productive.
Increase in life expectancy, contribution in economic development and financial independence necessitate
women to have sufficient financial skills not only for themselves but also for future generations.
It is not only macro-economic and socio-cultural factors that can bring winds of change, but also media
which can break the typecast.
Targeted advertising
breaking the stereotypes10
• BankBazaar, an online marketplace offering quotes on personal finance products to users, witnessed a 183%
increase in the number of female visitors in 2016
• 5nance.com, an online investment platform, claimed over a quarter of its investors were women
According to a study “What Women Want” by an ad agency JWT which aimed to understand modern women
from certain economic background, women in India placed career and financial independence on the highest
pedestal among other priorities as of 2015.
Several brands have realized the significance of communicating directly to women. Many women-centric
campaigns have been released in the financial sector. BankBazaar, in its early stage of advertising, realized
the need to focus on women by leveraging women protagonists through its “#PlayYourPart” campaign. Max
Life Insurance also used a female protagonist in a commercial to attract women agents and consumers. Many
other advertisers are also portraying independent women in their advertisements, showcasing the increased
involvement of women in financial decision making.
Globally (including India), policymakers and organizations are spearheading efforts in bridging existing
gender gap in financial literacy.
• Serving the needs of specific subgroups including young/ old women, women living on low incomes and
excluded from formal financial products and services and women entrepreneurs of small and
micro businesses
• Reinforcing strategies to grow the use of financial products, retirement planning solutions, etc. by women
In India, the Government and the RBI have directed their actions toward integrating the country’s unbanked
regions and population into the formal banking system. The foremost step to improve the penetration and
increase adoption is to make Indians, particularly women, financially literate through massive awareness
programs and education about banking and other financial products.14
Some of the initiatives to increase financial literacy of women in India are described below15 :
During 2016-17, the Trust Jnana Jyothi Financial Literacy and Credit Counselling Trust,
conducted 21,750 campaigns jointly sponsored by Syndicate Bank and Vijaya Bank, offers financial
through its 75 centers, out of literacy and credit counselling services.
which 4,324 campaigns
Diksha is a financial literacy program of Parinaam Foundation that
covered over 2.6 lakh
educates women on cash-flow, income and expenditure budgeting,
persons belonging to groups
savings options, and debt management. As of 2015-16, 107,000
including women
women were trained in this program.
Statewise account opening: Rural urban female beneficiaries (in %) as of March 2018
Telangana (55%)
Goa (46%)
Andhra Pradesh
(57%)
Karnataka
(53%)
Puducherry
(55%)
Kerala (58%) Andaman and Nicobar
Tamil Nadu (57%) Islands
Lakshadweep (49%)
(57%)
Going digital 16
In South Asia, the gender gap in mobile ownership stood at 26% while the gender gap in mobile internet use
stood at 70%, reflecting the region’s largest average gender gap in both mobile ownership and mobile internet
use, according to GSMA Intelligence Consumer Survey 2017.19
India has the highest gender gap in mobile ownership and mobile internet penetration vis-a-vis its developing
counterparts in Asia, Africa and Latin America, showcasing substantial gender inequality in access to
mobile technology.
With the rise in the number of smartphone users in India, the internet penetration rate is also rising. According
to the Internet in India 2017 report by the Internet and Mobile Association of India and Kantar IMRB, the
number of Internet users in India increased by 11% y-o-y to 481 million in December 2017. However, only 30%
of the total internet users were women.20
“Digital Sakhi” a “Digital Sakhi” is a rural woman, with a digital device, equipped
programme on digital with skills and knowledge to train women in pilot villages, thereby
strengthening financial inclusion.
financial literacy and
inclusion for rural This pilot is a one-year program with women receiving a 10-day
training and two refresher courses.
women
The program will develop a team
of 100 “Digital Sakhis” as
digital enablers, who will
educate 1,000 women
entrepreneurs to conduct
daily transactions using digital
modes of payments; she will
also conduct camps in villages
to sensitize ~1,00,000
villagers on government’s
initiatives and digitization
programmes
Financial literacy is an invaluable life skill which should be ingrained in an individual right from the start.
According to all India Survey on Higher Education 2015-16, total enrolment in higher education was estimated
to be 3.5 crore with 1.9 crore boys and 1.6 crore girls. Girls constituted 46.2% of the total enrolment.24 Total
enrolment in schools (classes I to XII) was estimated to be 25.9 crore with 13.5 crore boys and 12.5 crore girls
during 2014-15.25 Such a large pool of students will eventually have to take charge of their own financial future
at some point of time.
Hitherto, young adults are adapting to live independently. Hence, for a sustainable living, they will need to
understand the importance of budgeting and opting for right financial products.
The Government and other regulatory bodies have undertaken numerous initiatives to promote financial
literacy among younger generation through commencing financial literacy courses, conducting workshops and
campaigns as well as organizing assessments.
services company Through the programme, students will learn about the basics
of finance including savings, budgeting, banking, investments
As per the survey by Brainsalt
and insurance.
Education, over 95% of
parents and educators
strongly recommend financial
education to be a part of school
curriculum and over 72% of
students learn about finances
from their parents
Best practices emerging in the sphere of financial literacy in India have been
illustrated through the case studies described in the following section. They
can be used as a reference point for increasing financial awareness in the
backdrop of the landscape noted in the preceding sections.
World Bank
Case studies 26
Founded in 1997, Mann Deshi Mahila Sahakari Bank was the first bank in India, for and by rural women,
to receive a cooperative license from the RBI. The bank was set up with a working capital of INR7,08,000
raised from its 1,335 members. Currently, it has reached over 3,10,000 women with the financial support
and emotional impetus to become successful entrepreneurs. From its single branch in Mhaswad, Mann Deshi
operates with a working capital of INR150 crore across seven branches in Maharashtra.
The aim of the Mann Deshi Mahila Sahakari Bank was to offer access
to formal financial institutions and be a safe space for rural women to
save their money.
The bank provides regular banking services such as deposits, pensions and insurance as well as doorstep
banking services. It also develops customized finance and credit products to support small female
entrepreneurs. It was one of the first banks that adopted biometric identification for its account holders.
First pension
fund in partnership First cash credit
90,000 accounts
with the Unit Trust of product for rural
with the Mann Deshi
India for rural women women in weekly
Sahakari Bank
micro-entrepreneurs markets
in India
Source: Mann Deshi Foundation
To promote the right of women to own property, the bank succeeded in convincing the Revenue Department
of Maharashtra in 2004 to include women’s names on stamp papers which are required in transactions of
immovable properties.
• Financial and digital literacy: A basic financial literacy module educates participants about the essentials
of banking including opening an account and importance of savings. An advanced six-day module offers a
detailed understanding of financial management and best practices for businesses
• Entrepreneurship development: It offers courses including agri-based business training, computer literacy
and fashion design
• Deshi MBA: This course enables women micro-entrepreneurs to strengthen their financial, planning,
inventory, marketing and accounting systems
• Para-Vet Training: The Goat Doctor Program, in partnership with the Nimbkar Agricultural Research
Institute (NARI) provides training in goat farming, vaccinations, first aid and artificial insemination
• Women and Young Girls Program: It offers life-skills and health workshops, financial literacy and livelihood
trainings to the least educated and most vulnerable groups of girls and young women living in rural
Satara district
4,00,000
women 25%
40% of
participated increase in 67% of
participants
in 16 business average annual women
started
school and income of its started earning
regularly
4 chambers business school an income
saving
of commerce trainees
programs
35% women
20,000 women 43,000 women expanded their
have called on toll- participated in business through
free number programmes new weekly/regional
markets
17,000 women
9,000 women 30% women saw
trained on best
registered and started 35% increase in
practices in
additional businesses annual profit
accounting
The Foundation also has a community radio station that has 1,50,000 listeners, spread across 110 villages. It
highlights achievements of women and local communities as well as offers information on government schemes
and services for entrepreneurs and farming communities.
The BMB had tied-up with New India Assurance Company Ltd. for offering general insurance products to
address the needs of women at bottom of the pyramid, working women and their families. The bank also
conducted programs on financial literacy and skill development as well as training for women to enable them
to get jobs and enter business ventures. The bank had organized financial literacy camps focused on creating
awareness about financial concepts, personal finance and money management. The awareness drive included
financial planning, budgeting, savings, advantages of saving with banks, difference between formal and
informal sources of borrowing, purpose and cost of borrowing and the different types of borrowing.
The bank was merged with State Bank of India (SBI) in April 2017 to ensure greater banking outreach to
women. The merger would enable the bank to achieve the objectives of affordable credit to women and
propagation of women-centric products through a wider network and lower cost of funds.
The SBI group has 126 exclusive all-women branches across India while the BMB has only seven. Within three
years of establishment of BMB, it has provided loans of INR192 crore to women borrowers while the SBI group
has provided loans of about INR46,000 crore to women borrowers. The SBI has over 20,000 branches and the
lowest cost of funds in the sector. Women constitute 22% of the total workforce of the SBI.
e-Shakti, NABARD’s pilot project for digitization of SHGs, aims to improve the quality of book keeping of SHGs
and to enable banks to take informed credit decisions about the group through a Management Information
System. The project covers 25 districts and 130,176 SHGs have been digitized as of March 2017.
Globally, women have varying financial needs which leads to designing targeted financial education programs.
These programs are connected to financial inclusion initiatives for women enabling access to saving and
microfinance products. Further many of these programs also include training on entrepreneurship skills to
propel women in setting up and running business activities.
Although most of the financial education is delivered through training courses and seminars, the other delivery
modes including counselling and advisory services and videos are also gaining momentum such as RBI’s booklet
FAME and audio visuals.
With policymakers recognizing the salient role of financial literacy in attaining women empowerment, the
following practices are of paramount importance:
• Gender disparities must be accounted for while formulating financial literacy initiatives for women and
inculcating financial prudence at an early age
• Sufficient financial skills to be imparted to women so that they possess awareness of and have enough trust
in digital financial technology to adopt them
• Focusing on diverse financial needs of women to enable them to seek the right information and advice which
will aid in identifying suitable financial products for themselves
• Building robust peer groups, forums, communities, self-help groups and other innovative modes to
disseminate financial education on a wide scale
• Tracking and assessing all financial literacy initiatives to become aware of deviations in education preferences
of women and the desired end result
Financially educating women generates a multiplier effect in having a substantial impact in disseminating
financial literacy to the future generations. As rightly said by Melinda Gates, Co-chair of the Bill & Melinda Gates
Foundation, “When women can make their own financial decisions, their families prosper and the entire
community around them is forced to rethink the role women play.”30
3 “The gender gap in financial literacy: A global perspective,” Global Financial Literacy Excellence Center, http://gflec.org/wp-content/
uploads/2017/07/The-Gender-Gap-in-Financial-Literacy-A-Global-Perspective-Report.pdf?x87657, accessed 3 March 2018.
4 “The gender gap in financial literacy: A global perspective,” Global Financial Literacy Excellence Center, http://gflec.org/wp-content/
uploads/2017/07/The-Gender-Gap-in-Financial-Literacy-A-Global-Perspective-Report.pdf?x87657, accessed 3 March 2018.
8 “Women in the economy II,” Citi GPS: Global Perspectives & Solutions, November 2017, p.52.
10 “Career, finances top priorities for Indian women, says JWT study,” Livemint, http://www.livemint.com/
Politics/1fDw7dVTtDxsg15mpsyPCM/Career-finances-top-priorities-for-Indian-women-says-JWT-s.html, accessed 3 March 2018; Half of
working women take financial decisions on their own, says survey,” The Economic Times, https://economictimes.indiatimes.com/jobs/
half-of-working-women-take-financial-decisions-on-their-own-says-survey/articleshow/51595974.cms, accessed 3 March 2018; “In-depth:
Banking and insurance brands should gear up for the she-economy,” Best Media Info, http://bestmediainfo.com/2017/10/in-depth-
banking-and-insurance-brands-should-gear-up-for-the-she-economy/, accessed 3 March 2018.
11 “Financial Literacy among Women – Indian Scenario,” Universal Journal of Accounting and Finance, http://www.hrpub.org/
download/20170630/UJAF2-12209446.pdf, accessed 4 March 2018.
15 “Financial Literacy among Women – Indian Scenario,” Universal Journal of Accounting and Finance, http://www.hrpub.org/
download/20170630/UJAF2-12209446.pdf, accessed 4 March 2018; “RBI to soon launch financial literacy drive in 9 states,” The
Hindu Business Line, https://www.thehindubusinessline.com/money-and-banking/rbi-to-soon-launch-financial-literacy-drive-in-9-states/
article9893125.ece, accessed 4 March 2018; “CRISIL Foundation launches 20 financial literacy centres.” INDIACSR, http://indiacsr.in/
crisil-foundation-launches-20-financial-literacy-centres/, accessed 4 March 2018; “Financial inclusion: Policy and progress, RBI, https://
www.rbi.org.in/Scripts/PublicationsView.aspx?id=17412, accessed 4 March 2018; “Financial education and RBI,” RBI, https://rbi.org.in/
financialeducation/Home.aspx, accessed 4 March 2018; “Letter From The Chairman (2015-16),” Parinaam, http://www.parinaam.org/
letter-from-the-chairman.html, accessed 4 March 2018; “Diksha Financial Literacy Program,” Parinaam, http://www.parinaam.org/diksha_
flp.html, accessed 4 March 2018; “Jnana Jyothi Trust spreads financial literacy to over 9 lakh people,” Jnana Jyothi, http://jnanajyothiflcc.
com/jnana-jyothi-trust-spreads-financial-literacy-to-over-9-lakh-people/, accessed 4 March 2018; ”Jnana Jyothi trust to offer financial
literacy services,” The Hindu Business Line, https://www.thehindubusinessline.com/todays-paper/tp-money-banking/Jnana-Jyothi-trust-
to-offer-financial-literacy-services/article20027505.ece, accessed 4 March 2018; “Pradhan Mantri Jan Dhan Yojana,” PMJDY, https://
www.pmjdy.gov.in/about, accessed 4 March 2018; “Progress-Report,” PMJDY, https://www.pmjdy.gov.in/account, accessed 4 March 2018;
“About NCFE,” National Centre for Financial Education, https://www.ncfeindia.org/about-us, accessed 4 March 2018; “National Strategy for
Financial Education,” RBI, https://rbi.org.in/scripts/PublicationDraftReports.aspx?ID=675, accessed 4 March 2018.
16 “Digital financial solutions to advance women’s economic participation,” Global Partnership for Financial Inclusion, https://www.gpfi.
org/sites/default/files/documents/03-Digital%20Financial%20Solution%20to%20Advance%20Women....pdf, accessed 6 March 2017;
“Digital winds of change in rural India,” Microfinance Gateway, https://www.microfinancegateway.org/library/digital-winds-change-rural-
india, accessed at 6 March 2018; “Oxigen Services ties up with Sonata Finance to support and increase digital payment capacity in the
Micro Finance Sector,” Grameen Foundation website, http://www.grameenfoundation.in/oxigen-services-ties-up-with-sonata-finance-to-
supportand-increase-digital-payment-capacity-in-the-micro-finance-sector/, accessed at 6 March 2018; “L&T Financial Services launches
financial inclusion programme Digital Sakhi for rural women,” INDIACSR, http://indiacsr.in/lt-financial-services-launches-financial-inclusion-
programme-digital-sakhi-for-rural-women/, accessed at 7 March 2018;
“Pune’s Digital Sakhi, next step to cashless transactions in rural areas,” Hindustan Times, https://www.hindustantimes.com/pune-
news/pune-s-digital-sakhi-next-step-to-cashless-transactions-in-rural-areas/story-Dv4kVhm2DzERdgZ2wQSB6N.html, accessed at 7
March 2018; “Rang De launches Swabhimaan to provide customised credit to women in rural India,” The Economic Times, https://
economictimes.indiatimes.com/small-biz/money/rang-de-launches-swabhimaan-to-provide-customised-credit-to-women-in-rural-india/
articleshow/57535470.cms, accessed 7 March 2018; ”Rang De helps rural women use India stack to avail micro loans,” The Economic
Times, https://economictimes.indiatimes.com/small-biz/startups/rang-de-helps-rural-women-use-india-stack-to-avail-micro-loans/
articleshow/57520901.cms, accessed 7 March 2018; “Rang De’s Swabhimaan kendras now operational in Chhattisgarh,” Rang De, https://
blog.rangde.org/rang-des-swabhimaan-kendras-now-operational-in-chhattisgarh-42dbddcc3627, accessed 7 March 2018; “Swadhaar,
Accion, and Airtel Money: Mobile money for female customers in India,” Microfinance Gateway, https://www.microfinancegateway.
org/library/swadhaar-accion-and-airtel-money-mobile-money-female-customers-india, accessed 7 March 2018; “Swadhaar, Accion,
and Airtel Money: Mobile money for female customers in India,” GSMA, https://www.gsma.com/mobilefordevelopment/wp-content/
uploads/2015/08/Swadhaar-Accion-case-study-v5.pdf, accessed 7 March 2018; “Bank on her: Diamond Bank enhances opportunities for
Nigeria’s low-income women to save,” Alliance for Financial Inclusion, https://www.afi-global.org/sites/default/files/publications/2017-09/
AFI_FIS_bank%20on%20her_AW_digital.pdf, accessed 7 March 2018; “Meet the app that’s empowering the women of Myanmar to the
bank,” Forbes, https://www.forbes.com/sites/chynes/2017/02/19/meet-the-app-thats-empowering-the-women-of-myanmar-to-the-
bank/#226cbe653c1f, accessed 7 March 2018; “Fintech in Myanmar – An overview,” Fintech Singapore, http://fintechnews.sg/8637/
myanmar/fintech-myanmar-overview/, accessed 7 March 2018.
17 “Financial inclusion, financial literacy and role of technology,” The Economic Times, https://economictimes.indiatimes.com/news/economy/
finance/financial-inclusion-financial-literacy-role-of-technology/articleshow/47305993.cms, accessed 6 March 2018.
18 “Why technology matters for advancing women’s financial inclusion,” OECD, http://oecdinsights.org/2015/02/06/why-technology-matters-
for-advancing-womens-financial-inclusion/, accessed 6 March 2018.
20 “Internet users in India expected to reach 500 million by June: IAMAI,” The Economic Times, https://economictimes.indiatimes.com/tech/
internet/internet-users-in-india-expected-to-reach-500-million-by-june-iamai/articleshow/63000198.cms, accessed 1 March 2018.
21 “Connected Women: What’s holding back digital financial services uptake among women in India? ,” Financial Inclusion Insights, http://
finclusion.org/blog/connected-women-whats-holding-back-digital-financial-services-uptake-among-women-in-india.html, accessed 6 March
2018.
24 “All India Survey on Higher Education 2015-16, Ministry of Human Resource Development website, http://mhrd.gov.in/sites/upload_files/mhrd/
files/statistics/AISHE2015-16.pdf, accessed 10 March 2018.
26 “World Bank Group Gender Strategy (FY16-23) : Gender Equality, Poverty Reduction and Inclusive Growth,” World Bank Group, https://
openknowledge.worldbank.org/handle/10986/23425, accessed 4 March 2018.
“TBI Blogs: Meet the Economist-turned-farmer who Founded India’s first rural financial institution for women,” The Better India, https://www.
thebetterindia.com/63836/chetna-gala-sinha-mann-deshi-mahila-bank/, accessed 4 March 2018; “A study of unique business model of two
successful urban cooperative banks,” ResearchGate, https://www.researchgate.net/profile/Subramaniam_Mahadevan/publication/262853838_A_
study_of_Unique_Business_model_of_two_successful_urban_Cooperative_Banks/links/02e7e53904ded8efa9000000/A-study-of-Unique-Business-
model-of-two-successful-urban-Cooperative-Banks.pdf, accessed 4 March 2018.
28 “Bhartiya Mahila Bank opens new branch in Gujarat,” The Hindu Business Line, https://www.thehindubusinessline.com/money-and-banking/
Bhartiya-Mahila-Bank-opens-new-branch-in-Gujarat/article20912709.ece, accessed 4 March 2018; “Bharatiya Mahila Bank to be merged with
State Bank of India,” Livemint, http://www.livemint.com/Industry/YyskQYKmTfUB7mjCasl08H/Govt-decides-to-merge-SBI-and-Bharatiya-Mahila-
Bank.html, accessed 4 March 2018; “Bharatiya Mahila Bank targeting business of Rs 1800 crore this fiscal,” The Economic Times, https://
economictimes.indiatimes.com/industry/banking/finance/banking/bharatiya-mahila-bank-targeting-business-of-rs-1800-crore-this-fiscal/
articleshow/43893351.cms, accessed 4 March 2018; “Bharatiya Mahila Bank sets up branch in Bihar,” The Times of India, https://timesofindia.
indiatimes.com/business/india-business/Bharatiya-Mahila-Bank-sets-up-branch-in-Bihar/articleshow/32913208.cms, accessed 4 March 2018;
“Mahila Bank to organize financial literacy camp on women’s day,” The Hindu, http://www.thehindu.com/news/national/mahila-bank-to-organise-
financial-literacy-camp-on-womens-day/article5757833.ece, accessed 4 March 2018; “Bharatiya Mahila Bank to be merged with SBI from April 1,”
The Economic Times, https://economictimes.indiatimes.com/industry/banking/finance/banking/bharatiya-mahila-bank-to-be-merged-with-sbi-from-
april-1/articleshow/57758599.cms, accessed 4 March 2018; “Bharatiya Mahila Bank (BMB),” Press Information Bureau, http://pib.nic.in/newsite/
PrintRelease.aspx?relid=160881, accessed 4 March 2018.
29 “FM lauds SHG Bank linkage program as the ultimate inclusion program,” NABARD, https://www.nabard.org/PressReleases-article.
aspx?id=25&cid=554&NID=25, accessed 4 March 2018; “Women’s financial inclusion case study- Using sex-disaggregated data to promote
women’s financial inclusion in India,” The Commonwealth, http://thecommonwealth.org/sites/default/files/inline/Using%20sex-disaggregated%20
data%20case%20study%20FINAL.pdf, accessed 4 March 2018; “Micro credit innovations department,” NABARD, https://www.nabard.org/
content.aspx?id=477, accessed 4 March 2018; “e-Shakti initiative of NABARD,” Press Information Bureau, http://pib.nic.in/newsite/printrelease.
aspx?relid=169737, accessed 4 March 2018; “Women’s financial inclusion case study – Priority Sector Lending Programme in India,” The
Commonwealth, http://thecommonwealth.org/sites/default/files/inline/Priority%20Sector%20Lending%20case%20study%20FINAL.pdf, accessed 4
March 2018.
30 “Melinda Gates just announced a new $170 million plan to fund women’s equality around the world,” CNBC website, https://www.cnbc.
com/2018/03/05/melinda-gates-is-spending-170-million-to-promote-womens-equality.html, accessed 10 March 2018.
51
Ernst & Young LLP
EY | Assurance | Tax | Transactions | Advisory
About EY
EY is a global leader in assurance, tax, transaction and advisory
services. The insights and quality services we deliver help build trust
and confidence in the capital markets and in economies the world over.
We develop outstanding leaders who team to deliver on our promises
to all of our stakeholders. In so doing, we play a critical role in building
a better working world for our people, for our clients and for our
communities.
Ernst & Young LLP is one of the Indian client serving member firms of
EYGM Limited. For more information about our organization, please
visit www.ey.com/in.
EYIN1803-013
ED None
JG
ey.com/in
@EY_India EY|LinkedIn EY India EY India careers ey_indiacareers